We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Book On TripAdvisor Bonus Book your hotel on TripAdvisor — then save 20% on things to do for your trip. Use code BOOKTOSAVE.

BEST WESTERN Louisville East

Hotel website
Hotel deals
9802 Bunsen Way, Louisville, KY 40299-2548
Special Offer
GET A $50 GIFT CARD
Book on TripAdvisor
in partnership with
Trusted partner. We work with Tingo to make your booking as easy as possible.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
BEST WESTERN Louisville East
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

390 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Showing 389: English reviews
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

At first when we walked into the lobby, we thought this building would be one of the nicer Best Western's. But after entering our room, we noticed that it was more accurate to say it was on older hotel trying to look renovated. The room was spacious (sink outside of the bathroom which is nice for getting ready but a... More 

Helpful?
Thank Jeffery M
Gettysburg, Pennsylvania
Level Contributor
4 reviews
1 of 5 stars Reviewed 3 days ago NEW via mobile

Understaffed frontdesk. Requested 2 nights but had to go back to front desk to get second night. Gave AARP card. No discount given nor was I told whether it was accepted. Room was not cleaned. When asked at checkout if there were prblem, clerk acted like "oh well" Breakfast was good.

Helpful?
Thank wilheck

Travelers are raving about these Louisville hotels

Charlotte, North Carolina
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

I came into Louisville for a business conference with two other colleagues. The reservation was under my name, but at the last minute I became delayed a full day so I was worried about leaving my colleagues stranded without a room. Mary at the front desk was unbelievably helpful with getting my colleagues squared away and basically saved our weekend... More 

Helpful?
Thank Mjollnir884
Beech Grove, United States
1 review
3 of 5 stars Reviewed 1 week ago

Nice room but the bed was not comfy and the pull out sofa was not comfy at all. Our son felt springs all night and he said it kept him from sleeping well. Not sure that we would pay almost $200 again for one nights stay.

Review collected in partnership with Best Western

Helpful?
Thank Kesa T
indianapolis, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

We had our suite in the 5th floor. Overall experience was great. No issues, everything in working order. It was Clean. Great lighting. The only thing that I can say was that the sofa bed was not very comfortable, but hey its a sofa bed, cant expect more.

Review collected in partnership with Best Western

Helpful?
Thank Carmen R
Level Contributor
49 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

The bed seemed hastily made and the sheets were dirty and had hair on them as well as little bits of dirt!!! The housekeeping of this place should fired along with their manager as the other reviews are also of the same complaints about the state of the beds. Disgusting. Where is the $100 you spend for a room going... More 

Helpful?
Thank TheFoodTrip
2 reviews
1 of 5 stars Reviewed 2 weeks ago

There was BLOOD all over the sheets of the bed that my children and I slept in. The manager on duty was more than accommodating by quickly taking care of our room charge but than was later told that he would loose his job if he did not charge us for the room. He gave us 50% off and I... More 

Review collected in partnership with Best Western

Helpful?
Thank melwal4
Indianapolis, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

The location to Kentucky Kingdom is quite a distance. You need a smart phone to find your way around.. The receptionist was arguing with guest in the lobby. The door lock on one of my rooms did not work. You could only lock the from the inside. After find out they offer to swith rooms but they knew the lock... More 

Review collected in partnership with Best Western

Helpful?
Thank Richard W
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel seems to have gone a renovation but it looks only partially done. I had medical equipment in my room so asked for no housekeeping. When we returned for the day it was difficult to get towels, even though the day shift said there would be no problems getting whatever we needed. The evening desk clerk seemed very upset... More 

Helpful?
Thank Janice C
TORONTO
Level Contributor
21 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The day shift front desk staff was efficient, courteous, and friendly. The night shift front desk staff was good but not friendly. The breakfast and the assigned staff were great. The room was clean and spacious than the other Best Western hotels. The hotel lobby was amazing. The internet was really bad as it was down despite the good weather.... More 

Review collected in partnership with Best Western

Helpful?
Thank ALFREDO G
Questions? Get answers from hotel staff and past guests. Ask a question

13 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (12)
Viewed
Room/Suite (8)
Viewed
Hotel & Grounds (1)
Viewed
View from Room (1)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (1)
Viewed
Hotel & Grounds (1)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Louisville hotels
East Louisville
Wingate by Wyndham Louisville East
East Louisville
Country Inn & Suites By Carlson, Louisville East
East Louisville
Red Roof Inn Louisville East
Red Roof Inn Louisville East
#43 of 94 in Louisville
4.0 of 5 stars 222 reviews
Show Prices
Show Prices
Show Prices
East Louisville
Staybridge Suites Louisville East
East Louisville
Drury Inn & Suites Louisville East
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Stay at this Louisville, Kentucky hotel featuring recently renovated guest rooms and enjoy a host of convenient amenities at a great value while traveling. The Best Western Louisville East is conveniently located with easy access to key attractions and business locations. Hotel guests will appreciate the variety of nearby dining and shopping options.Area Attractions:Churchill Downs – 12 m KY Fair / Expo – 10 mKentucky Derby Museum – 12 m 4th Street Live – 11 mLouisville Slugger Museum – 12m Skyview Park – 2 mCaesars Riverboat Casino – 25m Oxmoor Mall – 4 mTom Sawyer State Park – 7 m St. Matthews Mall – 4 m ... more   less 

Additional Information about BEST WESTERN Louisville East

Address: 9802 Bunsen Way, Louisville, KY 40299-2548
Location: United States > Kentucky > Louisville > East Louisville
Price Range: $90 - $172 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Louisville East 2.5*
Number of rooms: 101
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, TripOnline SA, Hotwire, Orbitz, Priceline, Travelocity, Best Western + Iniative and Odigeo so you can book your BEST WESTERN Louisville East reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Envoy Inn And Suites
Best Western Envoy Hotel Louisville
Best Western Louisville
Louisville Best Western
Hotel Style:
#36 Business Hotel in Louisville
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay