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SpringHill Suites Louisville Downtown

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SpringHill Suites Louisville Downtown
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316 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites Louisville Downtown
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Showing 313: English reviews
Woodridge, Illinois
Level Contributor
37 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 21, 2014 via mobile

The building is very nice and so was the receptionist. She worked well, was happy, and was excited about our upcoming trip. The room was gorgeous, we loved the modern flair even though the sink in the toilet room was a bit small. ( The other one was fine.) There was plenty of space and I slept well, my brother... More 

Helpful?
Thank 15khoff
Debbie S, General Manager at SpringHill Suites Louisville Downtown, responded to this review

Dear 15khoff, Thank you so much for the review of your recent stay with us, i'm sorry to hear that your brother did not sleep so well on the pull out couch, we are actually replacing them all in November, so hopefully the next time you stay with us, he will have a better experience. Regards, More 

Bloomington, Indiana
Level Contributor
71 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed July 12, 2014 via mobile

Stayed with my family while in Louisville. Staff was very friendly and helpful. Rooms were spacious and spotless. Great complimentary breakfast. Loved the fresh watermelon. Would definitely stay again and recommend to anyone looking for something in the area.

Helpful?
Thank SilverSpring812
Debbie S, General Manager at SpringHill Suites Louisville Downtown, responded to this review

Dear SilverSpring812, Thank you so much for taking the time to post such a raving review about your stay with us. We really due appreciate the feedback. We look forward to welcoming you back, next time you are in Louisville ! Regards, More 

Thornhill
Level Contributor
161 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed July 8, 2014

Well located downtown. BUT - Room design has bed facing washroom directly at foot of bed. Not appetizing sight or location. Took 7 hours to adjust thermostat to correct air condition temperature. Front desk explained because thermostat reads HALL temp NOT room temp!! Couldn't get COLD water out of tap regardless of how long water ran. Was on 4th floor.... More 

Helpful?
Thank Sam J
Debbie S, General Manager at SpringHill Suites Louisville Downtown, responded to this review

Dear Sam J, Thank you so much for taking the time to post comments about your recent stay with us. I am sincerely sorry that we did not meet your expectations this time. I will be sharing your comments with the team so that we can ensure this does not happen in the future. Regards, More 

Overland Park, Kansas
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 5, 2014 via mobile

After explaining a bad experience at a nearby hotel the night before, the staff here went above & beyond to save our weekend in Louisville. Each employee we encountered was so very polite. Our suite was classy, comfortable, and spotless. The one-way streets made it hard for us to remember where and when to turn to get back to the... More 

Helpful?
Thank swizzlestick68
Debbie S, General Manager at SpringHill Suites Louisville Downtown, responded to this review

Dear Swizzlestick68, Thank you so much for the raving review of your recent stay with us, i truly appreciate you taking the time to recognized the fantastic associates that we have here. I am thrilled to hear that we are now your hotel of choice in Louisville. My team and i look forward to welcoming you back next time !... More 

Kentucky
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 25, 2014

The SpringHill Suites is a great hotel in downtown Louisville. The rooms are bright and modern and very clean. The beds were very comfortable and we looked forward to the delicious breakfast each morning. We were there for an extended stay and the staff was very professional and beyond helpful. From management to housekeeping we were treated like true "guests".... More 

Helpful?
1 Thank Kathy W
Debbie S, General Manager at SpringHill Suites Louisville Downtown, responded to this review

Dear Kathy, Thank you so much for the Raving review of our hotel. It was truly an honor to host your family during your stay with us. I will be sure to share you review with the team, they will be thrilled to hear that they truly made a difference in your stay. Thank you again, we really do appreciate... More 

Level Contributor
72 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
3 of 5 stars Reviewed June 17, 2014

There is nothing really wrong with this hotel. It’s new, it’s clean, the rooms are big with a separate seating area, the breakfast is nice, but it’s just not special. Your big room will have the view of a brick wall, highway or parking lot. Your front desk staff will be extraordinarily polite and helpful and young. It is very... More 

Helpful?
Thank kwoodRochester
Debbie S, General Manager at SpringHill Suites Louisville Downtown, responded to this review

Dear KwoodRochester, Thank you so much for posting such a detailed review of your recent stay with us. My team and i are always looking for ways to improve our service and we really appreciate the feedback. Regards, More 

Orlando, Florida
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 11, 2014 via mobile

The rooms look very modern with a nice sitting area and comfy bed. There is a fridge and microwave which is a huge plus for me. The gym is great! I was able to work every thing I needed to successfully. There was no bench though. The pool looked very inviting and not too small. They have the best breakfast... More 

Helpful?
Thank Johnacemagic
Debbie S, General Manager at SpringHill Suites Louisville Downtown, responded to this review

Dear Johnacemagic, Thank you so much for the raving review of you recent stay with us, we really do appreciate your feedback and look forward to welcoming you back, next time you are in Louisville. Thank you again, More 

New York City, New York
Level Contributor
78 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed June 11, 2014 via mobile

The hotel was pretty basic, which is fine for business travel needs. The room was clean. It came equipped with a microwave and refrigerator. The sitting area was nice to have. The TV was placed between the bed and sitting area, making it a bit inconvenient to watch from either. I wasn't a huge fan of the split bathroom design... More 

Helpful?
Thank FitnessTravels
Debbie S, General Manager at SpringHill Suites Louisville Downtown, responded to this review

Dear FitnessTravels, Thank you so much for posting such a detailed review of your stay, as a senior contributor, your opinion is highly valved by us and i really appreicate you providing your feedback. Regards, More 

Chicago, IL
Level Contributor
732 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 283 helpful votes
4 of 5 stars Reviewed June 6, 2014

The Springhill suites is located within decent walking distance of the central business/tourism area as well as the up and coming Nulu neighborhood. It is easily accessed from the interstate, and some of the rooms have this view. There is a parking garage attached. The noise level is not too bad. The rooms have nice features, and are large. The... More 

Helpful?
Thank Anna H
Debbie S, General Manager at SpringHill Suites Louisville Downtown, responded to this review

Dear Hectorsmom, Thank you for taking the time to post a review on your recent stay with us at the Springhill Suites Louisville Downtown. My team and i really appreciate the honest feedback about your stay. We look forward to welcoming you back, next time you are in Louisville. Regards, More 

San Francisco, California
Level Contributor
44 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed June 2, 2014

The room was a large suite, living area separated by a partition. Separate toilet area from the tub/sink area was convenient. Very clean, quiet on 7th floor. Air conditioning worked well. No complaints at all. The front desk staff helped us scout out a nice running route which took us over a pedestrian bridge to Indiana (5 mile out and... More 

Helpful?
1 Thank giftgrrl
Debbie S, General Manager at SpringHill Suites Louisville Downtown, responded to this review

Dear Giftgrrl, Thank you so much for taking the time to post a review of your recent stay with us. I am thrilled that you gave us a 5 Star rating and really do appreciate the hnest review of the hotel. Thank you again, More 

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Room Service
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The newly-renovated Springhill Suites Louisville Downtown is just a short walk to 4th Street Live and the convention center and convenient to Churchill Downs and Louisville Slugger Museum. Our brand-new suites feature separate living areas with pullout sofas, free WiFi, flat-screen TVs and 25% more space than traditional hotel rooms. Travelers appreciate our garage parking ($14 daily) and the in-suite microwaves and mini-fridges. Jump-start your morning with our free hot breakfast buffet or grab a snack on the go from our 24-hour Market. Stay active at our 24-hour fitness center and indoor pool. With convenient perks in the heart of downtown Louisville, we're the perfect choice for your next trip. ... more   less 

Additional Information about SpringHill Suites Louisville Downtown

Address: 132 E Jefferson St, Louisville, KY 40202-1302
Location: United States > Kentucky > Louisville > Central Business District
Price Range: $148 - $242 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Louisville Downtown 3*
Number of rooms: 198
Reservation Options:
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Also Known As:
Springhill Suites Louisville Downtown Hotel Louisville
Hotel Style:
#23 Romantic Hotel in Louisville
#35 Business Hotel in Louisville
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