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SpringHill Suites Louisville Downtown

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SpringHill Suites Louisville Downtown
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316 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites Louisville Downtown
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Showing 313: English reviews
Kendallville, Indiana, United States
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed July 23, 2016 via mobile

Perhaps it was because we were there on a Friday night, but this was a place with lots of twenty somethings who were loud and drinking and slamming doors. As soon as we got to our room, I asked my husband to see about getting us moved. The front desk offered to move us down a floor. My husband asked... More 

Helpful?
Thank Laura D
Mary Pat H, General Manager at SpringHill Suites Louisville Downtown, responded to this review

Dear Laura, Thank you for taking the time to share your experience at the SpringHill Suites Louisville Downtown. I regret you were disturbed by other guests at the hotel. Louisville was hosting a large multi day music festival that weekend, so the city was full of festival attendees, rather than our typical business travelers and families exploring the city. In... More 

Owensboro, KY
Level Contributor
229 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
5 of 5 stars Reviewed July 21, 2016

This hotel is such a great location if you have something to attend at the convention center. The rooms are spacious and the staff is friendly and helpful. There is ample parking and it is close to the interstate.

Helpful?
Thank bluegrassmom3
Mary Pat H, General Manager at SpringHill Suites Louisville Downtown, responded to this review

Dear Valued Guest, Thank you for the five star review. I am delighted you enjoyed your stay at the SpringHill Suites Louisville Downtown and look forward to welcoming you back on your next visit to the River City. Mary Pat Hartmann General Manager More 

Santee, California
Level Contributor
177 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
4 of 5 stars Reviewed July 13, 2016

This is a decent hotel. The room was big and clean. The beds were comfortable. Parking is 15 bucks. Wifi is only free in the lobby, which I'm glad we brought our hot-spot. The staff was really nice. They do need to lose the air freshener in the lobby. Good Golly...it is bad. It's like bad body spray. We felt... More 

Helpful?
1 Thank Cassandra C
Mary Pat H, General Manager at SpringHill Suites Louisville Downtown, responded to this review

Dear Cassandra, Thank you for posting a review on Tripadvisor regarding your recent stay at the SpringHill Suites. We do offer complimentary internet throughout the hotel, including the guest rooms. Like other Marriott hotels, our guests also have the option to pay a fee to upgrade to a higher speed service, although most guests find the complimentary service adequate for... More 

Frederick
Level Contributor
35 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 23, 2016 via mobile

This hotel is nice and clean and the rooms air conditioning works great. Charles at the front desk was friendly. The only thing lacking was their sundry shop. We needed a toothbrush and we're out of luck. Plenty of ice cream though. The Parking deck is attached to the hotel. Very convenient.

Helpful?
Thank Cheryl Q
Mary Pat H, General Manager at SpringHill Suites Louisville Downtown, responded to this review

Dear Cheryl, Thank you for sharing your experience at the Fairfield Inn Louisville Downtown and for recognizing our associate, Charles, for his service. I feel terrible we did not know you were in need of a toothbrush, as we offer both toothbrushes and toothpaste complimentary at our front desk rather than for sale in the market. I hope we have... More 

Indianapolis, Indiana
Level Contributor
240 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed June 21, 2016

I really like this property overall but I'm not sure if management has changed or if they just have issues. On my latest stay there were numerous things that should have been remedied but were not. On checking in the clerks were very helpful. But as soon as I walked into my room it smells of must and mold. We... More 

Helpful?
Thank Ross S
Mary Pat H, General Manager at SpringHill Suites Louisville Downtown, responded to this review

Dear Ross, Thank you for sharing your experience at the SpringHill Suites Louisville Downtown. I regret that your visit this time did not meet your expectations. We will certainly address the issues you noted so that we can provide a better experience for you should we have the pleasure to welcome you back on your next visit to Louisville. Mary... More 

Springfield, Illinois
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed June 17, 2016 via mobile

Attended a conference in the downtown area of Louisville and this hotel was in a really good location for all downtown events and access. Close to the 4th street center and walking around downtown is fairly easy. The blocks are short. The room are nice and gives you enough space. Staff were very friendly and helpful. Parking is on site... More 

Helpful?
Thank nosemedic
Mary Pat H, General Manager at SpringHill Suites Louisville Downtown, responded to this review

Dear Valued Guest, Thank you for sharing your experience at the SpringHill Suites Louisville Downtown. I am pleased you would recommend our hotel to others traveling to Louisville. Mary Pat Hartmann General Manager More 

Level Contributor
4 reviews
5 of 5 stars Reviewed June 13, 2016

We stayed for 3 nights and found the rooms to be very clean and plenty of room for friends to gather. At this location we were able to walk to most all of our restaurants and evening entertainment. Great hospitality from the front desk and very helpful in picking restaurants for us to try.

Helpful?
Thank Linda K
Mary Pat H, General Manager at SpringHill Suites Louisville Downtown, responded to this review

Dear Linda, Thank you for staying at the SpringHill Suites Louisville Downtown on your recent visit to the River City. I am pleased you enjoyed your accommodations and our convenient downtown location. One of things our team loves best is helping guests pick the perfect Louisville dining experience. Visit us again soon so we can introduce you to another Louisville... More 

Level Contributor
8 reviews
4 hotel reviews
3 of 5 stars Reviewed June 12, 2016 via mobile

Spent two weeks here in a suite on floor 4. While not exactly downtown it's at least 10 minute walk to 4th street/Main Street. The area may look a little rough, but I never felt unsafe at night walking on my own. The room was a decent size with 'separate' rooms. - Large sitting room, but small desk & 'kitchen'... More 

Helpful?
Thank Danny B
Mary Pat H, General Manager at SpringHill Suites Louisville Downtown, responded to this review

Danny, Thank you for taking the time to share your experience at the SpringHill Suites Louisville Downtown. I am pleased you enjoyed your stay and took advantage of our convenient downtown location to explore Louisville. I do hope we have the opportunity to welcome you back on your next visit to Louisville. Mary Pat Hartmann General Manager More 

Mumbai (Bombay), India
Level Contributor
109 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed June 1, 2016

The rooms are big as one would expect from the Springhill brand. No glasses in the room which was strange, although they were provided on request. The breakfast is good wifi efficient. The check in and check out was very smooth with no hassles. The downside of the hotel like all the other Marriotts in the US are the absence... More 

Helpful?
1 Thank BalgiVino
Mary Pat H, General Manager at SpringHill Suites Louisville Downtown, responded to this review

BalgiVino, Thank you for sharing your experience at the SpringHill Suites Louisville Downtown. I am pleased you enjoyed our spacious suites and joined us for the complimentary breakfast buffet. We hope to have the pleasure to welcome you back on your next visit to Louisville. Mary Pat Hartmann General Manager More 

Federal Way, Washington
Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed May 22, 2016

I stayed at this hotel for a week with a friend while we attended the T4G conference. It was a comfortable place to stay and was still convenient enough to walk to the conference and back. The beds were comfortable and the facilities were nice. The continental breakfast each morning was decent and it was sometimes crowded but plenty of... More 

Helpful?
1 Thank Tom L
Mary Pat H, General Manager at SpringHill Suites Louisville Downtown, responded to this review

Dear Tom, Thank you for sharing your experience at the SpringHill Suites Louisville Downtown. I am pleased you enjoyed the layout of the suites and our convenient downtown location. I sincerely apologize for the cleaning issue you experienced. Marriott is proud of our tradition of excellence and you should expect it at all times. We have addressed your concern and... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Room Service
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The newly-renovated Springhill Suites Louisville Downtown is just a short walk to 4th Street Live and the convention center and convenient to Churchill Downs and Louisville Slugger Museum. Our brand-new suites feature separate living areas with pullout sofas, free WiFi, flat-screen TVs and 25% more space than traditional hotel rooms. Travelers appreciate our garage parking ($14 daily) and the in-suite microwaves and mini-fridges. Jump-start your morning with our free hot breakfast buffet or grab a snack on the go from our 24-hour Market. Stay active at our 24-hour fitness center and indoor pool. With convenient perks in the heart of downtown Louisville, we're the perfect choice for your next trip. ... more   less 

Additional Information about SpringHill Suites Louisville Downtown

Address: 132 E Jefferson St, Louisville, KY 40202-1302
Location: United States > Kentucky > Louisville > Central Business District
Price Range: $148 - $242 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Louisville Downtown 3*
Number of rooms: 198
Reservation Options:
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Also Known As:
Springhill Suites Louisville Downtown Hotel Louisville
Hotel Style:
#23 Romantic Hotel in Louisville
#35 Business Hotel in Louisville
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