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SpringHill Suites Louisville Downtown

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SpringHill Suites Louisville Downtown
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319 Reviews from our TripAdvisor Community

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Showing 316: English reviews
oniggg
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Stayed at Springhill Suites downtown this week while here for business. First choice was Marriott because they have a restaurant on premises but they were sold out. Although lacking the same amenities as the Marriott, this hotel is very comfortable and clean. Very spacious rooms and comfortable beds. Room on the second floor was a bit noisy at times but... More 

Helpful?
Thank oniggg
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

One room for six girls, it's beautiful and we have all the amenities for an incredibly reasonable price! But you know who we really love? STEVEN THE SHUTTLE DRIVER. HE. IS. THE. BEST. He's funny, knowledgeable and so helpful. Our weekend has been great thanks to this hotel and their staff.

Helpful?
Thank Katie T
Mary Pat H, General Manager at SpringHill Suites Louisville Downtown, responded to this review

Dear Katie, Thank you for the five star review. We are all pleased you and your friends enjoyed your weekend in Louisville and that our staff provided a memorable experience for you all. We will certainly share your praise with Steven! Mary Pat Hartmann General Manager More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Very accommodating, customer service was helpful and polite! Super clean facility, spacious and comfortable beds, excellent breakfast for the team......Can't say enough good things about this location. Really enjoyed staying here we will be back...

Helpful?
1 Thank sb901208
Dustin S, Director of Sales at SpringHill Suites Louisville Downtown, responded to this review

Hello, Thank you so much for the wonderful feedback. I can share that the entire hotel team really enjoyed hosting your team, and we are thrilled for future opportunities. Thanks again, it really means a lot. Dustin Stutzman-Director of Sales More 

Jamesburg, New Jersey
Level Contributor
62 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

I had a good stay at this hotel. I slept well, very clean room, very good mattress, little bit noisy outside but nothing I couldn't handle. Inside the hotel everything is very organized and it was very clean in the common areas. The breakfast was OK. But saved me money. I would stay here again but I would also see... More 

Helpful?
Thank Jakajest
Mary Pat H, General Manager at SpringHill Suites Louisville Downtown, responded to this review

Dear Valued Guest, Thank you for sharing your recent experience at the Fairfield Inn Louisville Downtown. I am pleased you enjoyed your stay and hope to have the opportunity to welcome you back on your next visit to Louisville. Mary Pat Hartmann General Manager More 

Level Contributor
6 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

Recently visited the Springhill Suites Downtown Louisville, KY. New hotel, loved decor, room was extremely large and very clean. Darcy, Charles and Eve (front desk staff) offered outstanding customer service. Darcy provided extra blankets when needed even after housekeeping staff had left for the night. Free breakfast was great too. Wonderful hotel, great staff and good rate. My family and... More 

Helpful?
Thank marlob813
Mary Pat H, General Manager at SpringHill Suites Louisville Downtown, responded to this review

Dear Marlo, Thank you for your wonderful comments regarding your recent stay at the SpringHill Suites Louisville Downtown. I am delighted that 3 of our associates made such an impression you noted them by name in your review. We will certainly share your comments with them. We look forward to welcoming you back on your next visit to Louisville. Mary... More 

Burlington, Kentucky
Level Contributor
43 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This return to a downtown Louisville hotel proved to be another excellent experience. Check-in ran very smoothly as is customary with the Marriott chain.The front desk staff is always friendly and extremely helpful.The one glitch resulted when checking out when the young man at the front desk had no idea how to use Marriott gift cards and made no attempt... More 

Helpful?
Thank deetsies
Mary Pat H, General Manager at SpringHill Suites Louisville Downtown, responded to this review

Dear Deetsies, Thank you for the five star review regarding your recent return visit to the SpringHill Suites Louisville Downtown. I do regret that our associate was unable to process your Marriott gift cards but pleased that Becca was able to quickly assist. We will certainly retrain our team on this process. We look forward to welcoming you back on... More 

Central Florida, Florida
Level Contributor
42 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed August 17, 2016

Located in downtown Louisville you can walk to any location you need - even the waterfront (a little over a mile walk). The hotel was remodeled in the last 2 years. This place has very good breakfasts that is part of the price. Breakfast menu didn't change much from day to day which was fine. It included scrambled eggs, sausage,... More 

Helpful?
Thank go-ISU-81
Mary Pat H, General Manager at SpringHill Suites Louisville Downtown, responded to this review

Dear Valued Guest, Thank you for the five star review of your recent visit to the SpringHill Suites Louisville Downtown. I am pleased your enjoyed our complimentary breakfast and the unique design of our suites. We look forward to your next visit with us. Mary Pat Hartmann General Manager More 

Brunswick, Maine
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed August 4, 2016

Overall, a very nice stay with my wife and three kids. Pool and room were very clean. Breakfast was standard fare. The best part about the hotel is the location. Within walking distance to most of the downtown attractions. Kids loved the pool and breakfast.

Helpful?
Thank Mushvandal
Mary Pat H, General Manager at SpringHill Suites Louisville Downtown, responded to this review

Dear Mushvandal, Thank you for taking the time to post a review on Tripadvisor regarding your recent stay at the SpringHlll Suites Louisville Downtown. Our suite design gives ample space for a family to be comfortable. I am pleased your children enjoyed our pool and convenient walkable location to many of Louisville's wonderful attractions. Come back and visit us again!... More 

Round Rock, Texas
Level Contributor
191 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed August 2, 2016

The rooms are very nicely decorated and fresh. Unfortunately, the last room I was in smelled like bleach and urine. The smell did not go away during my 4 day stay. Thank goodness I happened to have a room freshener with me. The hallways are not air conditioned - which is not the most pleasant experience in Kentucky during the... More 

Helpful?
Thank Caltex77
Mary Pat H, General Manager at SpringHill Suites Louisville Downtown, responded to this review

Dear Caltex, Thank you for sharing your comments regarding your recent visit to the SpringHill Suites. I sincerely regret the room you were in during your visit was not up to Marriott standards. We certainly strive to ensure that every guest has the outstanding experience they have come to expect from a Marriott. I do hope we have the opportunity... More 

Bloomington, IN
Level Contributor
28 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed July 28, 2016 via mobile

The hotel is beautiful, newly refurbished. I disagree w other reviews that it's not for families. I brought my wife and young kids and we loved it. The double queen suite even had a pull out double so everyone got a bed. Breakfast was fantastic and I noticed the manager checking on everyone, nice touch. Short walk from several restaurants... More 

Helpful?
Thank Pat0913
Mary Pat H, General Manager at SpringHill Suites Louisville Downtown, responded to this review

Dear Pat, Thank you for sharing your experience on Tripadvisor regarding your recent stay at the SpringHill Suites Louisville Downtown. I am pleased our double queen suite provided the spacious accommodations to make your family comfortable during your visit. I do regret the delay in getting into your room, as we certainly want your stay with us to get off... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Room Service
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The newly-renovated Springhill Suites Louisville Downtown is just a short walk to 4th Street Live and the convention center and convenient to Churchill Downs and Louisville Slugger Museum. Our brand-new suites feature separate living areas with pullout sofas, free WiFi, flat-screen TVs and 25% more space than traditional hotel rooms. Travelers appreciate our garage parking ($14 daily) and the in-suite microwaves and mini-fridges. Jump-start your morning with our free hot breakfast buffet or grab a snack on the go from our 24-hour Market. Stay active at our 24-hour fitness center and indoor pool. With convenient perks in the heart of downtown Louisville, we're the perfect choice for your next trip. ... more   less 

Additional Information about SpringHill Suites Louisville Downtown

Address: 132 E Jefferson St, Louisville, KY 40202-1302
Location: United States > Kentucky > Louisville > Central Business District
Price Range: $154 - $274 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Louisville Downtown 3*
Number of rooms: 198
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotwire, Marriott, Hotels.com, Expedia, Odigeo, Priceline, TripOnline SA and Travelocity so you can book your SpringHill Suites Louisville Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Springhill Suites Louisville Downtown Hotel Louisville
Hotel Style:
#23 Romantic Hotel in Louisville
#35 Business Hotel in Louisville
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