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SpringHill Suites Louisville Downtown

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132 E Jefferson St, Louisville, KY 40202-1302
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (139)
Room & Suite (53)
Dining (17)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 10/01/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from SpringHill Suites Louisville Downtown
Updated 10/01/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#16 of 118 hotels in Louisville
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders GreenPartner
The SpringHill Suites Louisville Downtown is just a steps from 4th Street Live!, the Kentucky International Convention Center, and the Louisville Slugger Museum. Our suites feature separate living areas with sleeper sofas, free WiFi, flat-screen TVs and 25% more space than traditional hotel rooms. Travelers appreciate our garage parking ($19 daily, and subject to availability) and the in-suite microwaves and mini-fridges. Jump-start your morning with our free grab n' go breakfast or grab a snack from our 24-hour Market. Stay active at our 24-hour fitness center, with state of the art equipment. With convenient perks in the heart of downtown Louisville, we're the perfect choice for your next trip.
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Room & Suite (53)53
Full view
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Kids stay free
Business Center with Internet Access
Conference facilities
Baggage storage
Parking garage
Wifi
Meeting rooms
Convenience store
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Self-serve laundry
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Room features
Air conditioning
Desk
Housekeeping
Seating area
Sofa
Microwave
Refrigerator
Flatscreen TV
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
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Room types
City view
Non-smoking rooms
Suites
Family rooms
See more room details
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Business
Languages Spoken
English
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998Reviews7Q+A100Room tips
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Popular mentions
Melissa M wrote a review May 3
Pensacola, Florida7 contributions1 helpful vote
I can’t say enough about the staff at this Hotel! Great service, clean rooms and true Southern Hospitality. We stayed here this last weekend for the Derby and it was packed full of Derby goers and they made everyone feel welcome. The staff was quick with advice and suggestions. When we returned for a long day at the Derby there was a bag by the door to replenish our towels and coffee. Perfect!
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Date of stay: May 2021
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Response from Katie Neff, Guest Services / Front Office at SpringHill Suites Louisville Downtown
Responded 1 week ago
Good Afternoon! Thank you Thank you!! We are so grateful that you took the time to share your feedback with us today! Derby was a little different this year, but we were SO excited and ready to welcome everyone to Louisville again! We are glad you had such a great time! Hopefully your travels will bring you back to Louisville in the future and we can welcome you back again! We hope you have safe and swift travels home, and very best regards to you!
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agolddog wrote a review May 2
Denver, co400 contributions137 helpful votes
A nice hotel. Not great, but nice. Some downtown noise early and late. Not terrible, you are in a major city though. Clean and spacious. Staff courteous and helpful. Didn't do much other than sleep there. On the edge of what appears to be an up-and-coming entertainment district, so those options are only 4-5 blocks away. One of fiberglass walls in the shower was cracked, that could use some work before water gets in there. Also, there should be a way to turn off the bath and shower fans. They're pretty quiet, but not zero.
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Date of stay: May 2021
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Response from Katie Neff, Guest Services / Front Office at SpringHill Suites Louisville Downtown
Responded 1 week ago
Hello there valued guest! Thank you for providing such thorough feedback with us today! We appreciate all of the feedback we receive, and truly take it all into consideration. We will be addressing the shower wall as soon as possible. We hope the street noise didn't take too much away from your overall stay with us, but we understand your frustrations. We hope to see you again soon, should your travels bring you back to Louisville! Safe travels home!
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Meechai T wrote a review Mar 2021
Chicago, Illinois54 contributions47 helpful votes
Truly average. Clean as expected. Neighborhood kinda unkempt. I have seen newer facilities elsewhere. This place could be kept up just a bit better. We stayed at the aloft last time. It was a little better.
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Date of stay: March 2021Trip type: Traveled with family
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Response from Katie Neff, Guest Services / Front Office at SpringHill Suites Louisville Downtown
Responded Apr 4, 2021
Thank you for taking the time to share your experience with us. We're sorry we were unable to provide a flawless stay for you. Our top priorities are cleanliness and service, so it seems like we partially delivered on those. But we would love to learn more about how we could have improved for your next visit to Louisville. Safe travels to your next destination, and have a wonderful week!
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monicaclae wrote a review Mar 2021
Vincennes, Indiana36 contributions11 helpful votes
Stayed here with two little kids (8 yo and 5yo) and my husband. Keep in mind we stayed in March 2021, so the pandemic was still controlling availability of certain accommodations. With that in mind, here is my review: Check-in was easy and parking was convenient. Parking is $19/day, which isn't bad when considering that you'd have to pay a similar amount for parking garages downtown, but have in-and-out privileges at the hotel. Very convenient is the 20-minute parking that allows you to go right into the hotel and get checked in, unload your bags, and then go move your vehicle to the parking garage. The lobby had the usual drinks and snacks for purchase, along with alcoholic beverages. Three floors had ice machines but I didn't check to see if there was a vending machine. The lobby area and the public restroom were clean. Our room was a double-bed suite. It had a mini-fridge and single-serve coffee maker. The set up was the same as with other Springhill Suites I've stayed at: sitting area with desk and chair, sleeping area with armoire, shower room with sink, and toilet room with sink. There were a few things that made me think our room had not been used in quite some time. First, there are supposed to be sliding glass doors between the desk and the sleeping area, and one of the glass panels was missing. Next, there was only one door to the armoire, which was definitely supposed to have two. Also, the doors to the bathroom areas are sliding barn doors and they didn't latch. The light above one of the beds didn't work. There was no alarm clock in the room. There was no safe in the room (not sure that there usually is with SS though). There was a hairdryer in the bathroom and the shower had decent water pressure. The toiletries were Paul Mitchell, and there was a small bar of soap for each sink, and then the built-in dispenser for shampoo, conditioner, and body wash. Our body wash was empty. Due to the pandemic, they did not offer daily room cleaning, and you had to ask for more towels at the front desk if necessary. Not a huge deal for me as I usually don't like to have anyone in my room, but if it's something you're used to keep this in mind. We used both the heat and the AC while we were there, because it's the midwest lol. Both worked well. The pool was closed due to the pandemic, but the exercise room was open. The exercise room had treadmills, elliptical machines, and free weights with a bench. The breakfast was also limited due to COVID. It was called "grab and go" and it was pre-packaged muffins (3 kinds, all sweet), snack bars (two kinds), oranges, and little boxes of orange juice. They did have coffee as well. All-in-all, it was not a terrible experience, but I don't think I'd stay there again for the sole fact that we were on the 5th floor and could hear EVERYTHING outside. Lots of sirens went past at all hours. The hotel is just a couple blocks from Louisville Metro PD, so not sure if picking a room on a different side of the hotel would even help.
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Date of stay: March 2021
Location
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Response from Katie Neff, Guest Services / Front Office at SpringHill Suites Louisville Downtown
Responded Mar 20, 2021
Thank you so very much for sharing such thorough feedback with us. We hope you were able to pass this information to a member of our staff, so we can address the maintenance issues in your room! If not, we encourage you to reach out. We apologize there were a few hiccups that prevented you from having a flawless experience with us. We hope to have the opportunity to welcome you back again soon, when all of our wonderful amenities are back up and running! Until next time, safe travels and best regards!
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Amelia H wrote a review Feb 2021
1 contribution
The staff, especially Kirsten, did a fantastic job of managing our team's stay during our trip to Louisville! Their Covid-19 protocols and overall cleanliness helped us feel extra safe and comfortable. Would highly recommend to any large groups or teams looking for a place to stay in Louisville!
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Date of stay: February 2021
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Trip type: Traveled on business
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Response from Katie Neff, Guest Services / Front Office at SpringHill Suites Louisville Downtown
Responded Mar 16, 2021
What a great review!!! Thank you so much - on behalf of the whole team here, for taking the time to share such positive feedback with us. We sincerely appreciate your kind comments about Kirsten! We are thrilled she was able to accommodate your group and ensure your stay was flawless! We hope to welcome you back again soon! Safe travels and very best regards!
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PRICE RANGE
$92 - $255 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
springhill suites louisville downtown hotel louisville
LOCATION
United StatesKentuckyLouisvilleCentral Business District
NUMBER OF ROOMS
198
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Frequently Asked Questions about SpringHill Suites Louisville Downtown
Which popular attractions are close to SpringHill Suites Louisville Downtown?
Nearby attractions include Stevie Ray's Blue's Bar (0.2 miles), Haymarket Whiskey Bar (0.3 miles), and Bourbon City Cruisers (0.2 miles).
What are some of the property amenities at SpringHill Suites Louisville Downtown?
Some of the more popular amenities offered include free wifi, free breakfast, and a fitness center.
Which room amenities are available at SpringHill Suites Louisville Downtown?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at SpringHill Suites Louisville Downtown?
Guests can enjoy free breakfast during their stay.
Is parking available at SpringHill Suites Louisville Downtown?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to SpringHill Suites Louisville Downtown?
Conveniently located restaurants include Porch Kitchen & Bar, Wild Eggs, and Sidebar At Whiskey Row.
Are there opportunities to exercise at SpringHill Suites Louisville Downtown?
Yes, guests have access to a fitness center during their stay.
Is SpringHill Suites Louisville Downtown located near the city center?
Yes, it is 0.06 miles away from the center of Louisville.
Are any cleaning services offered at SpringHill Suites Louisville Downtown?
Yes, dry cleaning and self serve laundry are offered to guests.
Does SpringHill Suites Louisville Downtown offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.
Are there any historical sites close to SpringHill Suites Louisville Downtown?
Many travelers enjoy visiting Conrad-Caldwell House Museum (Conrad's Castle) (1.8 miles), Churchill Downs (3.5 miles), and Louisville Water Tower Park (Call for Appointment) (3.3 miles).