Embassy Suites by Hilton Louisville Downtown
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
About
#21 of 119 hotels in Louisville
Location
4.8
Cleanliness
4.6
Service
4.4
Value
4.3
Travelers' Choice
Enjoy a warm welcome, chic urban design and a convenient downtown location, just moments from exciting shopping, dining and entertainment opportunities when you stay at Embassy Suites Louisville Downtown. Set in an historic building, this contemporary, boutique-like hotel is adjacent to the Fourth St. Live! entertainment district and is just blocks from Louisville, KY, attractions including Whisky Row, Museum Row, the KFC Yum! Center, the Mohammed Ali Museum and the Kentucky Center for Arts. Unwind in the separate sitting area of a chic, spacious suite, and browse channels on the large, flat-screen TV. Stay connected at the desk with complimentary WiFi. Buy snacks and drinks in the onsite Suite Shop, bound for your in-room refrigerator or microwave. Enjoy a restful night's sleep in the luxurious bed, before waking to a complimentary full hot breakfast buffet. After a busy day, savor complimentary snacks and drinks* at our Evening Reception.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Game room
Evening entertainment
Business Center with Internet Access
Paid private parking on-site
Wifi
Paid wifi
Indoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Vending machine
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Convenience store
Gift shop
Non-smoking hotel
Shared lounge / TV area
ATM on site
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
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Room features
Allergy-free room
Air conditioning
Desk
Housekeeping
Microwave
Flatscreen TV
Sofa bed
Bath / shower
Interconnected rooms available
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Modern
Languages Spoken
English, Spanish
Location
99Great for walkers
Grade: 99 out of 100
68Restaurantswithin 0.3 miles
26Attractionswithin 0.3 miles
Contact
501 South Fourth Street, Louisville, KY 40202-2547
Getting there
Rental CarsSee rental cars from $24/day
1759Reviews32Q+A100Room tips
Reviews
Traveler rating
- 1,172
- 329
- 119
- 77
- 63
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+1
This Hotel is an unbelievable Hilton Property! The Lobby is a work of Art with Marble you can stare at for hours! Good front desk, great location, beautiful rooms spacious and glamorous! This is a must stay Hotel for downtown Louisville Visitors!
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Date of stay: February 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favorite
We have stayed at this hotel twice, with the most recent being in April 2022. We love this hotel. Clean, modern, spacious, and a great location. Walking distance to the center of restaurants. We will be in Louisville annually for the next 6 years, so this will be our go-to place to stay. In fact, we've already booked for spring of 2023. We really enjoyed the city of Louisville, and coming back to this hotel at the end of each day made it so much more enjoyable.
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Date of stay: April 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We stayed at this hotel during our last visit to Louisville and enjoyed it so much we decided to book it again. It is a close walk to restaurants and bars along 4th St. We also walked to several Distilleries. The rooms are clean, roomy and comfortable. Love the King size bed and the bedroom that can be shut off from the living area. We also had a small refrigerator, table and chairs, couch, nice bathroom. The complimentary hot breakfast buffet was always good and had an array of selections: made to order omelets, scrambled eggs, oatmeal, cold cereals, fruit, pastries just to name a few. In the evening they had a complementary reception with free drinks and an assortment of snacks. The hotel is attractive and the staff is helpful. Would recommend this hotel for your stay in Louisville.…
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Date of stay: December 2022Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We were in Louisville this weekend and chose this hotel for our accommodation. Everything about our trip was flawless! The lobby is beautiful and very chic. We checked in on the Hilton app and got a notification about 1:00 in the afternoon that our room was ready. The staff we encountered at the happy hour and in the breakfast were all engaging, pleasant, and professional. We appreciated the snacks and drinks as well as the breakfast. As always, the omelets and accompaniments were delicious. Valet parking was $40 but we were able to find our own parking in a garage about a block away for $15. We will definitely stay here the next time we are in the area.
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Date of stay: January 2023
Rooms
Cleanliness
Service
Room Tip: Choose a room along the outside corridor as the interior rooms do not have windows.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Wish we had skipped Louisville! We spent one night on our trip across country. But, this is not what we hoped for! There were drug addicts outside the front door at all hours. Fourth Street pedestrian avenue is a bust and actually felt very dangerous. We learned after the fact that 2 visitors to the area were the victims of a horrific crime in September 2022. Look it up. As for the hotel, our one bedroom suite had no windows in the living room. Apparently, half of the rooms are this way. The tv did not have access to any movies, Netflix or similar…. Only a few local stations. On a positive note….. all staff was very friendly and efficient… including the front desk team, happy hour bartender, restaurant crew and room service team! All had a great attitude and did their best! The beds were very comfortable, and room was clean.…
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Date of stay: January 2023Trip type: Traveled with family
Room Tip: Valet parking only. I would not attempt to park on street for fear of vehicle theft.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
A nicely appointed hotel in downtown Louisville. Walking distance to most attractions, restaurants, and distilleries. Hotel was clean and well-maintained. Staff extremely helpful and friendly. Special shout out to to Jillisa Kiggins at the front desk. A morning breakfast buffet and evening reception are included in the daily room right. A great place for anyone and especially families to stay.
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Review collected in partnership with Embassy Suites Hotels
Date of stay: December 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Pros: Hotel was immaculate, valet was prompt, room was clean and comfortable, and the reception and breakfast were very good. Very nice place to stay! Cons: when we called to inquire about parking before arriving at the hotel, we were told valet parking was available for $36 per day. After we checked out, we were charged $40 (four dollars isn’t much money, but it’s the principle that matters). Upon arrival at the hotel, there was only one receptionist at the desk. She was on the phone and did not acknowledge our presence for several minutes as she chatted. Was unprofessional and out of character for such a nice hotel. I might expect that at a low-rent hotel, but not an upscale Embassy suites She did apologize after the call for taking so long.
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Review collected in partnership with Embassy Suites Hotels
Date of stay: December 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Rebecca Wiese, General Manager at Embassy Suites by Hilton Louisville Downtown
Responded Dec 15, 2022
135guy, Thank you for sharing your feedback about your recent stay at Embassy Suites Louisville Downtown. We stive to provide gracious, caring and engaging service to our guests and we are very sorry that this was not provided in all of your encounters with our team members. The valet does operate with two different pricing tiers based upon vehicle size; if you would like to contact us directly a member of our management team can review your billing with you to ensure its accuracy. We will share your feedback with our operations team as we continue to improve upon our guest service. We hope you will consider staying with us again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is a nice hotel for a good price. Rooms are pretty and clean. Seating area separate from room is great to have when kids are with you for privacy changing and such. Shower was comfortable. If you need to dry your hair, bring your own blow dryer. This one is AWFUL. Picture an early 1990s hair dryer, still in use. It has the strength of a child blowing out candles, and is so hot that it cycles repeatedly between cool air and fire-hot likely due to a safety mechanism that prevents it from starting on fire. Took 30 extra minutes to dry my hair, and I can see actual damage from how hot it was. Save your hair and your time and bring your own dryer.
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Date of stay: December 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Rebecca Wiese, General Manager at Embassy Suites by Hilton Louisville Downtown
Responded Dec 12, 2022
714mrsc, Thank you for choosing the Embassy Suites Louisville Downtown for your recent stay and for providing us with your feedback. We are thrilled to read that you enjoyed our spacious two room suites, and we appreciate the details regarding your hair dryer so that our operations team can review the item. We hope to welcome you back soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This Embassy suites louisville was better than what I have grown accustomed to with my past experiences with the chain in other various locations. Although the bathroom light fixture was partially broken and not lighting and the AC/heating unit was sqeeling throughout the night, overall it was a good stay. Breakfast in the morning was good and had a decent variety. Not bad for about $110 a night plus tax. Parked at a meter outside the hotel, did not do the valet. They were nice and gave me late checkout as a gold member.
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Date of stay: November 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Rebecca Wiese, General Manager at Embassy Suites by Hilton Louisville Downtown
Responded Nov 28, 2022
mrmonaco0, Thank you for sharing your feedback about your recent stay at Embassy Suites Louisville Downtown. We are pleased that you found our complimentary hot breakfast to have a great variety of options for your stay and parking was convenient at our location. We hope to welcome you back soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
We enjoyed an excellent stay at the Embassy Suites by Hilton recently in downtown Louisville. I love that all the rooms are suites, it makes me feel like it is apartment living while I'm on travel. All the staff from the front desk to the housekeeping staff were excellent and professional. Checking in was no problem and we enjoyed the valet parking service. It was literally just a few dollars more and was so much more convenient. I forgot my gloves and hat in the car and the valets ran and grabbed the car so I could go through it and grab them. We were there just a few weeks ago when the temperature dropped quite a bit. Breakfast is great with an "Eggs-to-order" Chef on-hand who knew what he was doing. The Breakfast buffet had everything to choose from including fresh fruit, coffee, tea, sausage, bacon, pancakes and more. Cereal and yogurt for the health conscious traveler too. Check out the pictures. The elegant water features in the hotel lobby and reception area are modern and sleek in this old building. A really nice touch. There was meeting space there as well and the location is perfect to walk around Louisville. Within walking distance of the Tourist Information Center so you can grab information about the town easily too.…
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Date of stay: November 2022
Value
Rooms
Service
Room Tip: Depending on the view you would like of the city, ask before booking.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Rebecca Wiese, General Manager at Embassy Suites by Hilton Louisville Downtown
Responded Nov 28, 2022
TravelwithWendyP, Thank you so much for letting us know how much you enjoyed your stay. We are thrilled to hear that your accommodations, interactions with our team members and amenities like our complimentary hot breakfast were exactly what you were looking for. We will share your praises with our team and hope to welcome you back soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$152 - $266 (Based on Average Rates for a Standard Room)
LOCATION
United StatesKentuckyLouisvilleCentral Business District
NUMBER OF ROOMS
304
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Claim Your ListingEMBASSY SUITES BY HILTON LOUISVILLE DOWNTOWN $119 ($̶1̶4̶5̶) - Updated 2023 Prices & Hotel Reviews - KY
Frequently Asked Questions about Embassy Suites by Hilton Louisville Downtown
Which popular attractions are close to Embassy Suites by Hilton Louisville Downtown?
Nearby attractions include Louisville Palace (0.2 miles), Fourth Street Live! (0.1 miles), and Art Eatables (0.2 miles).
What are some of the property amenities at Embassy Suites by Hilton Louisville Downtown?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Embassy Suites by Hilton Louisville Downtown?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Embassy Suites by Hilton Louisville Downtown?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Embassy Suites by Hilton Louisville Downtown?
Yes, paid private parking on-site, paid private parking nearby, and valet parking are available to guests.
What are some restaurants close to Embassy Suites by Hilton Louisville Downtown?
Conveniently located restaurants include J. Graham's Cafe, English Grill, and Porch Kitchen & Bar.
Are there opportunities to exercise at Embassy Suites by Hilton Louisville Downtown?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Is Embassy Suites by Hilton Louisville Downtown located near the city center?
Yes, it is 0.4 miles away from the center of Louisville.
Are any cleaning services offered at Embassy Suites by Hilton Louisville Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Does Embassy Suites by Hilton Louisville Downtown offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Embassy Suites by Hilton Louisville Downtown?
The staff speaks multiple languages, including English and Spanish.