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21c Museum Hotel Louisville

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700 W Main St, Louisville, KY 40202-2634
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (455)
Room & Suite (113)
Videos (1)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 09/15/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from 21c Museum Hotel Louisville
Updated 09/15/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#6 of 115 hotels in Louisville
Location
Cleanliness
Service
Value
Travelers' Choice
The first museum hotel Nestled in downtown Louisville on historic West Main Street, along Museum Row, 21c Museum Hotel is a multi-venue contemporary art museum, an award-winning 91-room boutique hotel, and home to acclaimed Proof on Main restaurant, led by executive chef Jonathan Searle. Voted #1 Hotel in the South and #6 in the USA by Conde Nast Traveler 2019 Readers’ Choice Awards. Stay with us and the iconic Red Penguin. The world has changed over the last several months and here at 21c, we have made some changes too. One thing remains constant. Our top priority is the safety and wellness of our teammates and guests. Our website has everything you need to know to return to travel with 21c. We can't wait to welcome you back to Proof on Main and 21c Louisville!
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Room & Suite (113)113
Full view
Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Bicycles available
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Valet parking
Paid private parking on-site
Wifi
Yoga classes
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast in the room
Kids' meals
Wine / champagne
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Full body massage
Hammam
Massage
Steam room
Baggage storage
Concierge
Gift shop
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Bathrobes
Interconnected rooms available
Room service
Safe
Seating area
Telephone
Wardrobe / closet
Bottled water
Iron
Laptop safe
Tile / marble floor
Wake-up service / alarm clock
Minibar
Flatscreen TV
On-demand movies
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Quirky Hotels
Charming
Languages Spoken
English
Hotel links
Special Rate:Stay Close-receive 1 complimentary night for every night's stay!
1,871Reviews4Q+A100Room tips
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Popular mentions
BigTraveler002 wrote a review Dec 2020
71 contributions36 helpful votes
Stated only for one night but was a good experience. Staff was super nice, the room was good (it helped that it was a corner room with many windows) and the chicken from the downstairs restaurant for room service: It must’ve been one of the best chickens we’ve eaten. $30 for valet is a little bit steep for the area, you might find a more reasonable alternative. But overall: Would definitely go back and one day in the future we’ll also dine at their restaurant given the food was excellent.
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Date of stay: December 2020Trip type: Traveled as a couple
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Response from Andrew Carter, General Manager at 21c Museum Hotel Louisville
Responded 2 weeks ago
Hi BigTraveler002, Thank you so much for taking the time to share your experience with us! We are so thrilled to hear that you had such an amazing time. I will be sure to give your shout out to the team at Proof On Main. We look forward to welcoming you back soon. Best, Andrew Carter | General Manager acarter@21cHotels.com l 21cLouisville.com
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Michael L wrote a review Nov 2020
Murfreesboro, Tennessee32 contributions8 helpful votes
Hotel's Favorite
Well travel during the time of Covid is interesting. The21C Museum Hotel seems to take the safety of their guests seriously. We were scanned for temperature during check in and there was plenty of hand sanitizer available as well as a bag in the room containing a mask, gloves and sanitizer. The King room was very nice. The bed was very comfortable and I was surprised how quiet the whole place was. The art throughout the building is really neat and it adds to the calming feel of the establishment. I have to give props to Ashley at the front desk, she was very helpful and incredibly polite. Knowledgeable of the surrounding are and always had a smile on her face. Park at the garage next door.. can't beat $9 a day.
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Date of stay: November 2020
Value
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1 Helpful vote
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Response from Andrew Carter, General Manager at 21c Museum Hotel Louisville
Responded Nov 5, 2020
Hi Michael, Thank you so much for taking the time to share your experience at 21c Louisville! We are thrilled to read that you had such an amazing time, even during Covid! We look forward to welcoming you back! Best, Andrew Carter | General Manager T 502.217.6305 acarter@21cHotels.com l 21cLouisville.com
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Emily R wrote a review Nov 2020
1 contribution
We had an amazing trip to Louisville Downtown and our stay at 21C museum Hotel was wonderful. We celebrated my wife 60th birthday. Thank you to Adrian at front desk, very friendly and accommodating even if it's his first week, I can say he is a great asset of your hotel. Wish we could have stayed longer!
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Date of stay: November 2020
Value
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Response from Andrew Carter, General Manager at 21c Museum Hotel Louisville
Responded Nov 19, 2020
Hi EmlyRu, Thank you so much for the amazing review! We are so happy to hear that you had an amazing celebration with us and I will be sure to give your shout out to Adrian. We look forward to welcoming you back soon. Best, Andrew Carter | General Manager acarter@21cHotels.com l 21cLouisville.com
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Anthony G wrote a review Oct 2020
Los Angeles15 contributions3 helpful votes
One of the most unassuming yet rad places we’ve stayed. The main bummer was that they only had two single beds available, and even though we added another night- they couldn’t find us any sort of solution. We ended up sleeping in separate beds because the beds were tiny! (That’s the main reason its not 5 stars). The lighting was good but the headboard display was falling apart. The triple steam spout sculpture outside was mesmerizing. It was a cool location, though everything downtown is still boarded up. We just walked to Indiana to kick it instead. Otherwise, the staff was great, parking was easy, and it was a comfortable home base for the three nights we crashed in Louisville.
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Date of stay: September 2020
Rooms
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1 Helpful vote
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Response from Andrew Carter, General Manager at 21c Museum Hotel Louisville
Responded Oct 30, 2020
Hi Anthony, Thank you so much for taking the time to share your experience with us and happy to hear that you had a great stay in Louisville. I am sorry about the bed type but glad to hear that you still had an enjoyable experience. We look forward to welcoming you back soon! Thank you Andrew Carter | General Manager acarter@21cHotels.com l 21cLouisville.com
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hornpup1 wrote a review Sep 2020
10 contributions5 helpful votes
I was so disappointed with my 4 night stay. The hotel was practically empty so I was expecting much better service. It seemed like I was actually bothering the receptionist by checking in. I was asking questions about what there was to do in the area and I could barely get an answer from her. The room had a small window and was very dark. I asked to be moved to a room with more windows. The next room had 2 small windows but was a little brighter and I was happy with the switch until I went into the bathroom to take a shower and discovered that the drain was covered in human hair, that was not mine! completely disgusting that the shower had not been cleaned, especially in these times. Makes you wonder what else hasn't been cleaned. I went down to reception and a young man was manning the desk. When I showed him a photo of how dirty and full of hair the shower was, he asked me what I wanted to do. I was floored that I didn't receive an apology. I received a shrug of the shoulders and the same dark room as when I checked in. I moved hotels as soon as hotel Distil had an availabilty. I couldn't imagine 8 nights in this dungeon.
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Date of stay: September 2020
Value
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Trip type: Traveled on business
2 Helpful votes
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Response from Andrew Carter, General Manager at 21c Museum Hotel Louisville
Responded Sep 8, 2020
Dear Traveler, Thank you for taking the time to share your invaluable feedback with us. I am truly sorry for the experience you encountered as it does not match our standards for cleanliness or genuine hospitality. We would love to welcome you back to give you the experience 21c is known for on you next trip to town. Please let me know when you are planning your next trip to town and I would like to assist in making your accommodations. Best, Andrew Carter | General Manager acarter@21cHotels.com l 21cLouisville.com
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PRICE RANGE
$187 - $380 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
21c museum louisville, hotel 21c museum
LOCATION
United StatesKentuckyLouisvilleCentral Business District
NUMBER OF ROOMS
91
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Frequently Asked Questions about 21c Museum Hotel Louisville
Which popular attractions are close to 21c Museum Hotel Louisville?
Nearby attractions include Louisville Slugger Museum & Factory (0.1 miles), Muhammad Ali Center (0.1 miles), and 21c Museum Hotel (0.01 miles).
What are some of the property amenities at 21c Museum Hotel Louisville?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at 21c Museum Hotel Louisville?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at 21c Museum Hotel Louisville?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at 21c Museum Hotel Louisville?
Yes, paid private parking on-site, paid private parking nearby, and valet parking are available to guests.
What are some restaurants close to 21c Museum Hotel Louisville?
Conveniently located restaurants include Jeff Ruby's Steakhouse, Louisville, Mussel & Burger Bar Downtown, and Proof on Main.
Are there opportunities to exercise at 21c Museum Hotel Louisville?
Yes, guests have access to a fitness center, a sauna, and locker rooms available in the fitness center during their stay.
Is 21c Museum Hotel Louisville located near the city center?
Yes, it is 0.7 miles away from the center of Louisville.
Are any cleaning services offered at 21c Museum Hotel Louisville?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at 21c Museum Hotel Louisville?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does 21c Museum Hotel Louisville offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.