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Residence Inn Louisville Downtown

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Residence Inn Louisville Downtown
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225 Reviews from our TripAdvisor Community

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There are newer reviews for Residence Inn Louisville Downtown
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Showing 224: English reviews
Toronto, Canada
1 review
Reviewed February 28, 2015

Generally a decent property with some nice extras - wi-fi, breakfast, etc. If you stay here be sure to specify a room not fronting to Market street, the combination of traffic noise and construction will wake you each morning... Had a two bedroom unit with kitchen but very limited utensils to actually cook with, none available when called front desk.

Helpful?
Thank stefran30
SHS1850, General Manager at Residence Inn Louisville Downtown, responded to this review

Stefran30, Thank you so much for taking the time to write an online review about your stay at our property. As our city continues the bridge project I do know there is some random noise at times outside of the hotel. If there is anything I can do please don't hesitate to reach out to me directly at the hotel.... More 

Elizabethtown, Kentucky
Level Contributor
108 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed February 25, 2015

My family stayed here because of weather forecast for Basketball Game at the Yum Center. It is an easy .5 mile walk to the Yum. Even though the sidewalks were covered with snow, the walk was not bad. Our family had two studio rooms for 5 (3 adults & 2 kids). We chose this hotel because it is pet-friendly. The... More 

Helpful?
Thank CardFanDubG
SHS1850, General Manager at Residence Inn Louisville Downtown, responded to this review

CardfanDubG, Thank you for taking the time to write an online review about your recent stay at our property. Your comments are truly appreciated and we are glad to hear our location was perfect for the event you were attending. We look to see you again in your future travels. mark Kirsch-GM More 

Indiana
Level Contributor
39 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed January 6, 2015

Residence Inn Downtown offers amenities most hotels do not. Breakfast is offered every morning, and it is a full buffet with cereals, fruits, waffles, eggs, etc. Dinner is offered 3 nights a week. That leaves only Thurs.- Sun. that guests have to get dinner on their own. The rooms have microwaves, full size refrigerators, and dishwashers. This is handy for... More 

Helpful?
Thank UNHAPPYsellersquad
SHS1850, General Manager at Residence Inn Louisville Downtown, responded to this review

Sellers family, Thank you so much for taking the time to review our hotel online. We want you guys to be comfortable while staying at our hotel and continue to discuss daily of more creative ways to make this happen. We are so glad to have you staying at our hotel and look forward to making your stay more comfortable.... More 

Newburgh, Indiana
Level Contributor
37 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed January 6, 2015

We are staying at the Residence Downtown Louisville Kentucky due to my husbands recent spinal cord injury at the suggestion of Frazier Rehab. The hotel is nice but the entrance doors are not accessible for wheelchair users. They do have lift for hot tub and pool but the access to these areas is not very wheelchair friendly, hard to maneuver... More 

Helpful?
Thank CMartin24
SHS1850, General Manager at Residence Inn Louisville Downtown, responded to this review

Ms Martin, I truly appreciate you taking the time to review our hotel online. As we have spoken a few times I want you to know how much we appreciate you staying with us during your husband's treatment and want you to know that I am always available anytime there is something the hotel can do to make your stay... More 

Joliet, Illinois
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed December 28, 2014

Our room was changed from a suite for a family of 5 to two rooms that could easily accommodate 4 people each. They asked us if it was alright via email the night before our stay. We agreed. Upon arrival we were treated to some complimentary items from their little store area, along with some cookies and candies for the... More 

Helpful?
Thank GulfcoastDon
SHS1850, General Manager at Residence Inn Louisville Downtown, responded to this review

Dear valued guest, Thank you, for taking the time review our hotel online. Mark Kirsch-GM More 

Tampa, Florida
Level Contributor
94 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed December 19, 2014

I stayed at this hotel for 3 nights for business. I called ahead of time to request a certain type of room (quiet, away from elevator and ice machines, etc) and then again day of just to be sure I had a quiet room. Both times I was assured it was taken care of. So when I checked in and... More 

Helpful?
3 Thank Sunnydove
SHS1850, General Manager at Residence Inn Louisville Downtown, responded to this review

Dear valued guest I truly apologize for hotel not living up to our promise while you stayed at our property. I will use all the information you provide as an oppurtunity to train my staff. We do appreciate your business and i sincerly apologize Mark Kirsch-GM More 

Chicago, Illinois
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 14, 2014 via mobile

Stayed for two nights during a road trip. Very accommodating staff when we rolled in at 2am, clean, spacious room. Located within walking distance to main attractions, restaurants, and the river. They waived our parking fee so we didn't have to pay to park in their lot during our weekend, which was awesome.

Helpful?
Thank Val K
SHS1850, General Manager at Residence Inn Louisville Downtown, responded to this review

Val, Thank you so much for staying at our property and taking the time to leave an online review. We truly appreciate your business! Mark Kirsch-GM More 

Stanford-Le-Hope, United Kingdom
Level Contributor
174 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed September 21, 2014

"We were 2 couples needing a "half way" stop on our trip to Memphis and was keen to try the Residence Inn downtown Louisville, paid parking was convenient, safe and secure and front desk staff very helpful and friendly. Our 2 bedroom suite was a little "tired" furniture was a bit knocked about and the cupboard door underneath the basin... More 

Helpful?
Thank Calabaykid
SHS1850, General Manager at Residence Inn Louisville Downtown, responded to this review

Calabaykid, Thank you so much for taking the time to let us know about your stay. We truly appreciate your comments and will use them as training oppurtunitys for our staff. Thank you for our business! Mark Kirsch-GM More 

Raleigh, North Carolina
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 8, 2014

This was one of the worst hotel experiences I've had. I was looking for a larger suite for myself and 5 other girls for a bridal weekend. My boyfriend convinced me to book a 2-bedroom suite at this hotel. When I arrived to Louisville the day before my reservation, I called to see the room to be sure it would... More 

Helpful?
2 Thank Kelly B
SHS1850, General Manager at Residence Inn Louisville Downtown, responded to this review

Dear valued guest I truly apologize for the negative experience you had while staying at our property. Our goal is to make every guest stay a comfortable one. We do appreciate your business! Sincerest apologies, Mark Kirsch-GM More 

rocky river, ohio
Level Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed August 26, 2014

Perfect for Ironman stay. Immaculate updated Residence Inn in a city setting. The room was clean and immaculate in Marriott fashion. Front desk staff were above and beyond kind and helpful. Nice little indoor pool area for the kids, and the breakfast was plentiful and well stocked. Parking was fare at 15.00 a day and plenty of spots in the... More 

Helpful?
1 Thank mwano
SHS1850, General Manager at Residence Inn Louisville Downtown, responded to this review

Mwano family, My staff and I are so glad to hear our location was a perfect spot the Ironman event. We truly appreciate having all of the competitors stay at our property over this great event. Thank you so much for staying with us and hope to see you again soon in your future travels. Warm regards, Mark Kirsch-GM More 

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
The newly-renovated Residence Inn Louisville Downtown offers easy access to all the city has to offer - excellent shopping, the Louisville Slugger Museum, and Churchill Downs. Guest rooms feature luxurious bedding, free WiFi, plenty of workspace, and full kitchens with stainless steel appliances and granite countertops. Our pet-friendly property also offers complimentary hot breakfast and an evening manager's reception, as well as an indoor pool, whirlpool, and fitness room. ... more   less 

Additional Information about Residence Inn Louisville Downtown

Address: 333 East Market Street, Louisville, KY 40202
Location: United States > Kentucky > Louisville
Price Range: $110 - $272 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Louisville Downtown 3*
Number of rooms: 140
Reservation Options:
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Also Known As:
Residence Inn Louisville Downtown Hotel Louisville
Louisville Residence Inn
Hotel Style:
#14 Romantic Hotel in Louisville
#20 Family Hotel in Louisville
#33 Business Hotel in Louisville
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Questions & Answers

Here's what travelers have asked, with answers from Residence Inn Louisville Downtown staff and other travelers.
5 questions
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Questions? Get answers from Residence Inn Louisville Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“A top floor room would be best.”
 of 5 bubbles 007scallywags, Oct 25, 2016 | Read review
“I liked the street view.”
 of 5 bubbles Kaye333, Aug 21, 2016 | Read review
“Try getting a room up front by the street. It's a very nice view at night.”
 of 5 bubbles doncoldwater, Jul 13, 2016 | Read review
“We had a room on the third floor, I never heard noise from other rooms, but you can hear traffic noise.”
 of 5 bubbles luvpink11, Jul 7, 2016 | Read review
“Really nice hotel in the middle of it all.”
 of 5 bubbles lashandam2015, Jul 6, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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