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Residence Inn Louisville Downtown

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Residence Inn Louisville Downtown
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218 Reviews from our TripAdvisor Community

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There are newer reviews for Residence Inn Louisville Downtown
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Showing 217: English reviews
Stanford-Le-Hope, United Kingdom
Level Contributor
169 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
3 of 5 stars Reviewed September 21, 2014

"We were 2 couples needing a "half way" stop on our trip to Memphis and was keen to try the Residence Inn downtown Louisville, paid parking was convenient, safe and secure and front desk staff very helpful and friendly. Our 2 bedroom suite was a little "tired" furniture was a bit knocked about and the cupboard door underneath the basin... More 

Helpful?
Thank Calabaykid
SHS1850, General Manager at Residence Inn Louisville Downtown, responded to this review

Calabaykid, Thank you so much for taking the time to let us know about your stay. We truly appreciate your comments and will use them as training oppurtunitys for our staff. Thank you for our business! Mark Kirsch-GM More 

Raleigh, North Carolina
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed September 8, 2014

This was one of the worst hotel experiences I've had. I was looking for a larger suite for myself and 5 other girls for a bridal weekend. My boyfriend convinced me to book a 2-bedroom suite at this hotel. When I arrived to Louisville the day before my reservation, I called to see the room to be sure it would... More 

Helpful?
2 Thank Kelly B
SHS1850, General Manager at Residence Inn Louisville Downtown, responded to this review

Dear valued guest I truly apologize for the negative experience you had while staying at our property. Our goal is to make every guest stay a comfortable one. We do appreciate your business! Sincerest apologies, Mark Kirsch-GM More 

rocky river, ohio
Level Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed August 26, 2014

Perfect for Ironman stay. Immaculate updated Residence Inn in a city setting. The room was clean and immaculate in Marriott fashion. Front desk staff were above and beyond kind and helpful. Nice little indoor pool area for the kids, and the breakfast was plentiful and well stocked. Parking was fare at 15.00 a day and plenty of spots in the... More 

Helpful?
1 Thank mwano
SHS1850, General Manager at Residence Inn Louisville Downtown, responded to this review

Mwano family, My staff and I are so glad to hear our location was a perfect spot the Ironman event. We truly appreciate having all of the competitors stay at our property over this great event. Thank you so much for staying with us and hope to see you again soon in your future travels. Warm regards, Mark Kirsch-GM More 

Brighton, Michigan
Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed August 19, 2014

Long weekend adventure of eating, drinking and sightseeing! Our room was clean, quiet and the location was perfect to explore the city! Great breakfasts to get the day started and a full kitchen in the room. Parking on site - safe and secure. Would definitely return and recommend.

Helpful?
Thank SRW262
SHS1850, General Manager at Residence Inn Louisville Downtown, responded to this review

SRW262, Thankl you so much for taking the time to review our hotel. We are so glad to hear our hotel was a perfect location for your trip and so glad to hear you enjoyed our city. Thank you for your business! Mark Kirsch-GM More 

St. Robert, MO
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed August 7, 2014

Four of us stayed in one of the suites, two bedrooms, two baths and an area with couch, table and chairs, and kitchenette. Room was nice, clean and comfortable. The extra cost was worth it for the additional space where we relaxed and played cards in the evening after a day of doing the Urban Bourbon Trail. The hotel was... More 

Helpful?
Thank LetoSebastion
SHS1850, General Manager at Residence Inn Louisville Downtown, responded to this review

Sebastian family, Thank you so much for taking the time to review our hotel. We are glad to hear your stay was nice during your recent trip to Louisville and look forward to seeing you again soon in your future travels. Warm regards, Mark Kirsch-GM More 

Nashville
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed August 6, 2014

Just finished a one day business trip; my wife and our small King Charles Spaniel accompanied me. Checked in and was told there would be a "pet deposit". Didn't realize the "deposit" was really a "fee" and we were charged $100.00, in addition to our room rate. Even though no damage occurred, the fee is mandatory. Talked with the front... More 

Helpful?
1 Thank tmalone
SHS1850, Manager at Residence Inn Louisville Downtown, responded to this review

Malone family, I do truly apologize for the misunderstanding in regards to our pet policy. We do use the fee to have a thrird party vendor come in and eliminate any and all pet hair that was left. Sincerest apologies, Mark Kirsch-GM More 

springfield, va
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 18, 2014

My family, to include my sister-in-law, mother-in-law and father-in-law, stayed at Residence Inn Louisville Downtown 13-17 July. They were also the hotel of choice for many other gymnasts. They were able to accommodate all of us with great customer service. We asked for help two times: once to unclog the disposal in our room and another for more towels in... More 

Helpful?
1 Thank cliles
SHS1850, General Manager at Residence Inn Louisville Downtown, responded to this review

Cliles, We want to thank you so much for taking the time to review our hotel. Our staffs goal is to provide customer service at its highest level.. Warm regards, Mark Kirsch-GM More 

Charlotte, North Carolina
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 15, 2014

We arrived late afternoon on the Friday and the girl who checked us in could not be more helpful. She was friendly and recommended plenty of things for us to do with our Daughter. She even stopped us on the Monday to ask how our weekend had been and how we had found everything. The rest of the staff were... More 

Helpful?
Thank Rob S
SHS1850, General Manager at Residence Inn Louisville Downtown, responded to this review

Rob, We are so happy to hear that our property exceeded your expectations. Our team strives for customer service excellence and it looks like we hit the mark with your family! We look forward to seeing you again soon in your future travels. Warm regards, Mark Kirsch-GM More 

Kansas City, Missouri
Level Contributor
33 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed July 11, 2014

Recently traveled through Louisville and stayed at the Residence Inn in downtown Louisville. I was impressed. The room was updated, sparkling clean, and had a real "roomy" feel to it. I was traveling with a pet and there were no issues. The breakfast that comes with the room was yummy and guess what...it was a real breakfast (i.e. not just... More 

Helpful?
Thank Kacee25
SHS1850, General Manager at Residence Inn Louisville Downtown, responded to this review

Kacee, Thanks so much for taking the time to let us know how much you enjoyed your stay and thought our hotel was a great value. Thank you for your business! Mark Kirsch-GM More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed July 3, 2014

Spencer, the front desk clerk, went out of his way to show us the trolley route in downtown, recommend a few city highlights, and even suggested a great place to eat. His concergie service was far better than most 5 star hotels that I have stayed. The room was clean and the floor plan was perfect for traveling with 2... More 

Helpful?
Thank Lorri D
SHS1850, General Manager at Residence Inn Louisville Downtown, responded to this review

Lorri, Thank you so much for taking the time to let us know about your stay. I'll be sure to let Spencer know he stood out and provided you folks with excellent customer service. We look forward to seeing you again in your future travels! Warm regards, Mark Kirsch-GM More 

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
The newly-renovated Residence Inn Louisville Downtown offers easy access to all the city has to offer - excellent shopping, the Louisville Slugger Museum, and Churchill Downs. Guest rooms feature luxurious bedding, free WiFi, plenty of workspace, and full kitchens with stainless steel appliances and granite countertops. Our pet-friendly property also offers complimentary hot breakfast and an evening manager's reception, as well as an indoor pool, whirlpool, and fitness room. ... more   less 

Additional Information about Residence Inn Louisville Downtown

Address: 333 E Market St, Louisville, KY 40202-1219
Location: United States > Kentucky > Louisville
Price Range: $165 - $287 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Louisville Downtown 3*
Number of rooms: 140
Reservation Options:
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Also Known As:
Residence Inn Louisville Downtown Hotel Louisville
Louisville Residence Inn
Hotel Style:
#14 Romantic Hotel in Louisville
#20 Family Hotel in Louisville
#33 Business Hotel in Louisville
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