Thank you Christopher and Mr. and Mrs. Warren for our wonderful visit to your B&B this past weekend. As always your home was beautiful, and meticulously maintained! We were so disappointed that we had to cancel our May and September trips to your Inn and Churchill Downs due to Covid, but were thrilled when the news arrived that Churchill Downs would be open to the public for their Fall meet, and we were able to stay at your Inn. For reviewers, we highly recommend Bucks restaurant within close walking distance from the B&B. The guest kitchen on the 2nd floor is a perk! We will see you next year for our three visits!!!!
Great food. Service was fabulous.Rooms were perfectly clean. Decor was beautiful. Innkeeper was 1000% attentive.Extremely friendly. We came for a couples weekend away and were not disappointed. We'll be back! Tom and Teresa
This was a last minute trip, and it exceeded all expectations! The mansion is immaculate and breathtaking. It has many modern amenities yet keeps it's old Victorian charm. The Inn keeper told us a lot of interesting information about the house, and we toured it and the Bourbon Inn across the street. Christopher (the Inn Keeper) went well above and beyond to make our stay was extra special. He even bought us roses for our anniversary!! I will be back in the future and can't wait to stay there again. Highly recommend this beautiful find.
We were passing through and found this B&B and it was just great. The hospitality we received from the Inn Keeper, Christopher was superb. He gave us a tour of the sister property, the Bourbon House and served us up a great breakfast!!
My wife and I visited in July. I was delaying my post to see if the owners of the mansion lived up to their promise but they left me disappointed. Here’s our story. The night we arrived the innkeeper met us, gave us a tour, and explained the history of the mansion. Beautiful place and well-appointed rooms. The innkeeper said breakfast would be between 8:30am and 9:00am. My wife and I arrived downstairs at 8:30. No innkeeper and no smell of breakfast. 9:00 - no innkeeper. 9:30 - no innkeeper. We called his number and got voicemail. We called the alternate number which is for the owner and got voicemail there too. We were getting hungry so we left and went to Cracker Barrel, hence the bed and no breakfast at DuPont Mansion. When we came back later that day, there was a nicely written note from the innkeeper apologizing that he had overslept. He said that was the first time in 2 years that had happened and the note said the owners would send us a check for $50 for the inconvenience. Later, when we spoke to him, he was nice, continued to profusely apologize, seemed sincere, and even took us on a tour of their adjacent property which is another B&B. The next morning, he prepared a very nice breakfast for us. Four weeks have passed and no check so I emailed the email address that was on our confirmation. No response. So then I sent an email through the Contact page on the website. No response. So then I called the phone number on the website. Again, no response. Keep in mind that during our stay, the innkeeper apologized but the owner never called to apologize or do any service recovery. Now, four weeks later, she doesn’t respond to me. I get that people make mistakes and the innkeeper was very apologetic about it however I’m more disappointed in the lack of follow-up and even more disappointed in the lack of response to any of my contact attempts. Which leads me to this conclusion: this is a very nice place to stay but if you have any problems or issues, don’t expect any assistance as the owner is unwilling to acknowledge or respond to the customer.…