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Louisville Marriott Downtown

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Louisville Marriott Downtown
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827 Reviews from our TripAdvisor Community

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There are newer reviews for Louisville Marriott Downtown
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Showing 821: English reviews
San Francisco
Reviewed November 10, 2014

This Hotel is connected to the convention center, very nice clean big room, bed is very comfortable. , but the hotel is outdated , all décor is in the early 70, but does has plasma tv and the hotel price is very reasonable.

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Helpful?
Thank winsir
Eamon_OBrien, Director of Sales at Louisville Marriott Downtown, responded to this review

winsir, Thank you for staying with us. We appreciate your feedback. While our rooms were recently renovated last year, we are consistently looking to improve. We look forward to serving you again in the future. Take care, Eamon

Reviewed November 8, 2014

My husband and I stayed here for our anniversary weekend in Lousiville. We loved the rooms. It was clean and nice. The staff was extremely helpful and would do anything to make your stay better. There is a starbucks in the lobby which was nice.

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Helpful?
1Thank munder2515
Eamon_OBrien, Director of Sales at Louisville Marriott Downtown, responded to this review

munder2515, Thank you for your recent review. Congratulations on your anniversary! How many years have you been married? I will be sure to share your feedback with our team. All of our staff takes pride in ensuring all of our guests have a memorable stay, and we are thankful you experienced that. We love the Starbucks too! The Christmas menu...

Beverly Hills, California
Reviewed November 5, 2014

I frequent Louisville often visiting a sweet 7 year old girl fighting cancer to lend a hand to her family during this fragile, vulnerable time. I have been there 4 times since May however this was my first time staying at this Marriott. The entire experience was 5 star from start to finish. Everyone in the lobby was always more...

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Helpful?
1Thank M T
Eamon_OBrien, Director of Sales at Louisville Marriott Downtown, responded to this review

M T, Thank you for your kind review. While you were here during a difficult time, it is our pleasure to try and provide memorable experiences for you and your sweet 7 year old girl. Our team takes great pride in creating authentic connections with guests like you and we appreciate you allowing us to make that happen. The housekeeping...

Golden, Colorado
Reviewed November 2, 2014

Idir at the front desk checked us in & set the stage for a wonderful visit. Idir was professional, courteous, knowledgeable and welcoming. We appreciated his outstanding customer service. The hotel was recently renovated and is very well maintained. The location is an easy walk to the riverfront park, restaurants & sites. The lobby and conference rooms were spacious and...

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4Thank C P
Eamon_OBrien, Director of Sales at Louisville Marriott Downtown, responded to this review

C.P. Thank you for your recent stay with us. Idir is a great member of our team and we will be sure to pass along your kind words about his customer service. Our rooms were recently renovated and we are glad you enjoyed them. The Sunday Brunch at BLU was just named "Best in Louisville" by OpenTable which is fantastic....

Mount Olive, North Carolina
Reviewed November 1, 2014 via mobile

I recently stayed at the Louisville Marriott on a business trip to town. The room was clean, the bed was comfortable, and the staff was friendly. With our group, the hotel comped us free wi-fi in our rooms. A parking deck is beneath the hotel and the Marriott provides free parking to hotel guests. The clearance for the deck is...

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2Thank Stephen E
Eamon_OBrien, Director of Sales at Louisville Marriott Downtown, responded to this review

Stephen E, Thank you for your kind words about our staff during your trip to Louisville on business. It was our pleasure to serve you and welcome you to the city. Our central location is walking distance to a number of Downtown attractions and venues. Did you have a chance to enjoy any of them? We look forward to serving...

Herndon, Virginia
Reviewed October 30, 2014 via mobile

I am currently traveling to Louisville weekly for an 8-month assignment. Due to the 60,000+ FFA students who descended on the city this week, my regular Marriott choices were sold out. I was fortunate enough to get a room here. The mobile check-in went smoothly, and the front desk and concierge lounge attendants were welcoming, efficient, and professional. The room...

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Helpful?
Thank Annaliese-KAL
Eamon_OBrien, Director of Sales at Louisville Marriott Downtown, responded to this review

Annaliese-KAL, Thank you for staying with us on your recent trip. Our team loves creating memories and prides itself on special touches. It sounds like our towel animal friends made an appearance in your room...which animal was it this time? We appreciate your business and look forward to serving you again soon. Take care, Eamon

Columbus, Ohio
Reviewed October 29, 2014

I rented two rooms for three days each. The room and facilities were fine but the issue was with the billing. Upon checkout, I was charged ~$220 more than the quoted and documented rate given at the reservation. I questioned the billing and provided a copy of the reservation. After about 30 minutes of two clerks and a "manager", they...

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Helpful?
1Thank mroyalty38
Eamon_OBrien, Director of Sales at Louisville Marriott Downtown, responded to this review

mroyalty38, Please allow me to apologize for this inconvenience. I can understand how frustrated you were and I have reviewed this with the team here. I spoke with our Resident Manager who said that he connected with you and has resolved this issue. Please reach out to me directly to confirm or if we can further assist in finding a...

Lexington, South Carolina
Reviewed October 28, 2014

Stayed at Louisville Marriott Downtown during recent conference, family tagged along for personal comfort and to get away. Collectively we had a blast. Hotel was clean and comfortable, staff was super friendly with small children and very efficient when asked to complete a task or for directions. Favorite component was location, within fantastic walking distance for restaurants, riverfront, local attractions....

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Thank qayaq
Eamon_OBrien, Director of Sales at Louisville Marriott Downtown, responded to this review

qayaq, Thank you for your review. We are glad that you and your family were able to come to Louisville and enjoy our central location in the city. There is so much to do, rain or shine! It sounds like you had an enjoyable time here in Louisville. Was there anything we could have done even better to ensure you...

Reviewed October 27, 2014

I had an overnight business trip and stayed at the Marriott downtown. The room was clean and comfortable. My wish is for there to be somewhere to plug in my phone near the nightstand so I could charge it at night because I use my phone for my alarm. The WiFi connection is quite weak, so I paid for premium...

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Helpful?
Thank Joan C
Eamon_OBrien, Director of Sales at Louisville Marriott Downtown, responded to this review

Joan C, Thank you for staying with us recently and taking the time to review your experience. We appreciate your feedback on wanting more outlets by the bed and are always looking for ways to continuously improve. Our team is in the process of choosing between two solutions to this challenge and will have one in place very shortly. Hopefully...

Richmond, Kentucky
Reviewed October 23, 2014

I am a Marriott Platinum member and have always found this to be a decent place for travel in the Louisville area, despite the fact that it is further than the Hilton or Hyatt from downtown attractions. However, I recently stayed there with my family (children 12 and under) and the treatment could not have been worse. Dressed in casual...

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Helpful?
Thank Roadshowforbusiness
Eamon_OBrien, Director of Sales at Louisville Marriott Downtown, responded to this review

Doug K, Please allow me to apologize for our failure to provide you with a positive experience at our hotel. We do appreciate your Marriott loyalty and ask for another opportunity to serve you better. If you could please contact me directly at eamon.obrien@marriottlouisville.com I would be happy to discuss this with you further. Thank you, Eamon

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
BLU Italian Grille
BLU Italian Grille
Cuisines: Italian, American
Champions
Champions
Cuisines: American, Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
The newly-renovated Louisville Marriott Downtown is ideally located in the heart of Louisville, connected to the Kentucky International Conference Center via a skywalk, and is nearby many of Louisville's premier business and leisure destinations including the KFC YUM! Center, the 4th Street Live entertainment district, the Muhammad Ali Center, the Louisville Slugger Museum, and Churchill Downs. Guests staying at this 4-star hotel enjoy the luxurious amenities including an onsite Health Club, Indoor Pool, and Concierge Lounge with VIP service. Champions Sports Bar and Blu Italian Grille are onsite for delicious dining options for dinner, or start your day off with a signature Starbucks Coffee. Choose the Louisville Marriott Downtown for your next trip to Bourbon Country. ... more   less 

Additional Information about Louisville Marriott Downtown

Address: 280 West Jefferson, Louisville, KY 40202
Location: United States > Kentucky > Louisville > Central Business District
Price Range: $197 - $413 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Louisville Marriott Downtown 4*
Number of rooms: 617
Reservation Options:
TripAdvisor is proud to partner with Expedia, Marriott, Hotels.com, Booking.com, Travelocity, Priceline and Jetsetter so you can book your Louisville Marriott Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Marriott Louisville Downtown Hotel Louisville
Louisville Marriott
Hotel Style:
#4 Luxury Hotel in Louisville
#7 Business Hotel in Louisville
#7 Romantic Hotel in Louisville
#17 Family Hotel in Louisville
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Questions & Answers

Here's what travelers have asked, with answers from Louisville Marriott Downtown staff and other travelers.
10 questions
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Questions? Get answers from Louisville Marriott Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Downtown view if requested”
 of 5 bubbles jwcorbett, 5 days ago | Read review
“Our northside room gave us a decent view of the Ohio River.”
 of 5 bubbles scottdean, 1 week ago | Read review
“Stay away from the elevators. Lots of loud drunk guests coming home late.”
 of 5 bubbles Mom_to_Zoe, 2 weeks ago | Read review
“We had a view over the city which was nice.”
 of 5 bubbles 580marthas, 4 weeks ago | Read review
“Workout facilities are on the third floor if that's important to you.”
 of 5 bubbles joehA3597MG, Feb 2, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question