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Traveler (316)
Room & Suite (124)
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About

#30 of 120 hotels in Louisville
Location
4.6
Cleanliness
4.5
Service
4.3
Value
4.0
GreenLeaders GreenPartner
Ideally located in Downtown- situated in the heart of the city and connected to Kentucky International Conference Center via a skywalk. The Louisville Marriott Downtown is near many of Louisville's premier destinations, including the 4th Street Live entertainment district, the Muhammad Ali Center, the Louisville Slugger Museum, and Churchill Downs. Guests staying at our 4-Diamond hotel in Louisville enjoy many luxurious amenities including an on-site fitness studio, indoor pool, and M Club with VIP services. For delicious onsite dining options, try Porch Kitchen & Bar. To start your day, you can enjoy a signature Starbucks Coffee from our full-service Starbucks, located in the hotel's lobby. Choose the Louisville Marriott Downtown for your next trip to Bourbon Country in Kentucky!
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Property amenities
Valet parking
Wifi
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Taxi service
Business Center with Internet Access
Conference facilities
Paid private parking on-site
Paid wifi
Yoga room
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Snack bar
Special diet menus
Wine / champagne
Vending machine
Banquet room
Meeting rooms
24-hour security
Baggage storage
Convenience store
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
ATM on site
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Washing machine
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Air purifier
Housekeeping
Interconnected rooms available
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand movies
Radio
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Green
Business
Languages Spoken
English, Spanish, Romanian
Hotel links
Special Offer:Earn 1,000 Bonus Points & 1 Bonus Elite Night Credit Each Night.
4.0
4.0 of 5 bubbles1,704 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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At the Louisville Marriott Downtown, guests have consistently commended the cleanliness, with many finding the rooms and facilities well-maintained. The hotel's location is a hit, nestled amidst a bustling array of dining and entertainment venues. While the inviting atmosphere and tasteful decor draw positive attention, opinions on value and amenities are mixed; some visitors feel the costs outweigh the benefits, particularly noting additional fees for wifi. Rooms are generally celebrated for their comfort, despite occasional booking mix-ups and untimely housekeeping. Service is typically friendly and professional, although experiences of disorganization have been reported.
Location
Convenient
Atmosphere
Inviting
Rooms
Comfortable
Value
Expensive
Cleanliness
Spotless
Service
Inconsistent
Amenities
Underwhelming
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Venture827852 wrote a review Apr 8
2 contributions
This hotel provided an excellent atmosphere for the time I spent there. Joseline was the definition of who should be the first person that guests interact with when checking into a hotel. She was pleasant and kind throughout our interaction and assisted me when I needed some instruction in Spanish as well. Her interaction was a representation of the entire staff and their kindness throughout my stay, but I want to acknowledge her for setting the tone and maintaining positive vibes throughout my stay.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Andrew Hutchinson, Guest Services / Front Office at Louisville Marriott Downtown
Responded 6 days ago
On behalf of the entire hotel team, we want to thank you for sharing your feedback with us while staying at the Louisville Marriott Downtown. We are so glad you had an overall positive experience while staying with us! If there is anything else you need assistance with please do not hesitate in reaching out. Thank you for staying at the Louisville Marriott Downtown and we hope you choose to stay here whenever your travels bring you back to Louisville.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kyle I wrote a review Mar 2024
1 contribution
I am currently staying in this hotel for the weekend. I took my kids to the gym to do some light running on the treadmill. Security came in and kicked us out. One guard started yelling at me and my kids telling me they should be in bed. We have been inside at an event and needed to give them a place to run off some energy. After all, that’s part of what a gym is for. I left after being screamed at and my kids started crying. The rules state kids under 18 must be accompanied by an adult. They were. We were on the treadmills which no one else was on. There shouldn’t have been any issues, but the guard said other people were trying to workout in peace and quiet. Thanks for being a terrible person. Making kids cry because of how you “talk” to a guest, who last I checked is paying the same amount for the amenities I’m not allowed to enjoy with my kids. Also, the bathroom floor was wet from the shower. Dried it up with the white towels they supply. Looked at the towel, it was black from the filth on the floor. Under the beds are super dusty. They must not ever do a deep clean on the rooms. I’m not satisfied at all with my stay this far. The hospitality has been terrible. The cleanliness of the hotel has been sad. I’ve been coming to this hotel for years and to be treated like this by the security team and the rooms to be as dirty as they are has been very disappointing.
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
Room Tip: Don’t take your child to the gym with you. You’ll get yelled at and kicked out of the gym.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Andrew Hutchinson, Guest Services / Front Office at Louisville Marriott Downtown
Responded 2 weeks ago
First and foremost, thank you for taking the time to complete the satisfaction survey. Your feedback is very important to us and our goal is to have every guest 100% satisfied with their stay. With that said, we noticed we received low scores in several areas, and I hope you will accept my sincerest apologies for disappointing you from an overall perspective. I appreciate the feedback from your experience, and will share the specifics with my team. It was a pleasure having you stay with us, and we hope to have the opportunity to regain your confidence in the future. If there is ever anything I can personally assist you with in the future, please do not hesitate to contact me via email or in the office directly.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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dallas163 wrote a review Mar 2024
new jerset1 contribution
Great experience, valet and bell hops were great, especially Darrian Bell. Went above and beyond to help a guy on crutches. Would recommend and will stay there again when I’m in town. Super convenient location, cool hotel, new rooms. Overall 5 stars.
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Andrew Hutchinson, Guest Services / Front Office at Louisville Marriott Downtown
Responded 2 weeks ago
On behalf of the entire hotel team, we want to thank you for sharing your feedback with us while staying at the Louisville Marriott Downtown. We are so glad you had an overall positive experience while staying with us! If there is anything else you need assistance with please do not hesitate in reaching out. Thank you for staying at the Louisville Marriott Downtown and we hope you choose to stay here whenever your travels bring you back to Louisville.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Fatbear747 wrote a review Mar 2024
Knoxville, Tennessee88 contributions93 helpful votes
Again, worst hotel in Louisville. Terrible service, terrible restaurant, Starbucks doesn’t open, poor work ethic, just bad. Avoid at all costs. We came here last year and had a similar experience. Was hoping they improved because of the convenience, sadly, they have not. Do. It recommend.
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Date of stay: March 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Andrew Hutchinson, Guest Services / Front Office at Louisville Marriott Downtown
Responded 2 weeks ago
First and foremost, thank you for taking the time to complete the satisfaction survey. Your feedback is very important to us and our goal is to have every guest 100% satisfied with their stay. With that said, we noticed we received low scores in several areas, and I hope you will accept my sincerest apologies for disappointing you from an overall perspective. I appreciate the feedback from your experience, and will share the specifics with my team. It was a pleasure having you stay with us, and we hope to have the opportunity to regain your confidence in the future. If there is ever anything I can personally assist you with in the future, please do not hesitate to contact me via email or in the office directly.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jennifer K wrote a review Mar 2024
1 contribution
Great experience! Very comfortable, clean and the staff was amazing! Darrian Bell was incredibly helpful in getting our luggage from the room to the car while we were at our daughter’s volleyball game. Will definitely stay here again! Thank you!
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Andrew Hutchinson, Guest Services / Front Office at Louisville Marriott Downtown
Responded 4 weeks ago
On behalf of the entire hotel team, we want to thank you for sharing your feedback with us while staying at the Louisville Marriott Downtown. We are so glad you had an overall positive experience while staying with us! If there is anything else you need assistance with please do not hesitate in reaching out. Thank you for staying at the Louisville Marriott Downtown and we hope you choose to stay here whenever your travels bring you back to Louisville.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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amber h wrote a review Mar 2024
1 contribution
The stay was amazing very clean, friendly staff and the valet was exceptional! Darrien B. and Randell were super efficient and helpful! We were able to get our vehicle very quickly and They helped us load all of our bags! Definitely recommend!
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Date of stay: March 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Andrew Hutchinson, Guest Services / Front Office at Louisville Marriott Downtown
Responded 4 weeks ago
On behalf of the entire hotel team, we want to thank you for sharing your feedback with us while staying at the Louisville Marriott Downtown. It is always encouraging to hear feedback from our guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Louisville Marriott Downtown and we hope you choose to stay here whenever your travels bring you back to Louisville.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Summerlanding wrote a review Feb 2024
Fenwick Island, Delaware85 contributions28 helpful votes
This is a hip, warm, nod to the horse + bourbon history of Lo'ville place. We LOVED just walking around the lobby and meetings floor because of the layout and decor. The bar area is front and center when you walk in with plenty of seating space to linger and lounge (some less comfortable than others). Great location to the entertainment "LIve" district with loads of food and entertainment options. Easy to walk there and to the bourbon historical area with no need to drink and drive. The "M Club" for members only is one of the best we've seen. You'll want to save room for the food and maybe skip a meal at a local restaurant. The set up in here is again the same feel as the rest of the hotel and you may wish to stay longer. The staff is fantastic and keeps the place in top shape (they do like tips). Our room was lovely with a large lounging couch at the large window. Little carpeting (yay) with well appointed space typical to this scale Marriott + kept in great shape. Quiet accommodations.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: The lobby has a strong "fragrance" (that is getting to be overpowering at many Marriott's) AND...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Andrew Hutchinson, Guest Services / Front Office at Louisville Marriott Downtown
Responded Feb 29, 2024
On behalf of the entire hotel team, we want to thank you for sharing your feedback with us while staying at the Louisville Marriott Downtown. We are so glad you had an overall positive experience while staying with us! If there is anything else you need assistance with please do not hesitate in reaching out. Thank you for staying at the Louisville Marriott Downtown and we hope you choose to stay here whenever your travels bring you back to Louisville.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Christine0114 wrote a review Feb 2024
Holland, PA47 contributions10 helpful votes
To start, the room was incredibly clean, bed very comfortable. I wouldn't recommend this hotel or plan a future stay due to the staff. After a very long drive, we were looking forward to check in. Were given keys to a room on the 16th floor. Lugged all of our baggage and the keys didn't work. Left my husband there and ran down to get a new key. Front desk woman reactivated keys, but then I noticed they were to a different room. When I tried to verify this was correct, she became flustered and acted annoyed with me. I just wanted to make sure I was going to the right place (did not want to come down again) since the rooms were different. It took a lot of back and forth to figure out what she was doing. After that was straightened out, we went to the Porch, a restaurant in their lobby for dinner. The host put us on a wait. He had trouble typing my name (which I spelled for him) along with my phone number into his ipad. Someone had to come and assist him which seemed strange and took a few minutes, so not sure what that was about either. Dinner was fine but then the waiter gave us a check for a meal that was not ours. He told us that he accidentally gave our check to a different table, they paid for it unknowingly, but it's ok because we were "making out by paying $20 less". I was tired at that point so just paid the wrong check since it seemed in line with what we should be paying. This staff is a mess and I didn't necessarily feel very welcome or well taken care of there. My recommendation is to skip.
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Date of stay: February 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Andrew Hutchinson, Guest Services / Front Office at Louisville Marriott Downtown
Responded Feb 20, 2024
First and foremost, thank you for taking the time to complete the satisfaction survey. Your feedback is very important to us and our goal is to have every guest 100% satisfied with their stay. With that said, we noticed we received low scores in several areas, and I hope you will accept my sincerest apologies for disappointing you from an overall perspective. I appreciate the feedback from your experience, and will share the specifics with my team. It was a pleasure having you stay with us, and we hope to have the opportunity to regain your confidence in the future. If there is ever anything I can personally assist you with in the future, please do not hesitate to contact me via email or in the office directly.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Anthony Cruz wrote a review Feb 2024
8 contributions3 helpful votes
Excellent service!!😊 I went with my friends for the weekend and the check in was friendly, Joseline Perfumo help us, she give us a nice and quiet rooms. For be our first time there we definitely will back. Thanks to the team for take care of us.
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Andrew Hutchinson, Guest Services / Front Office at Louisville Marriott Downtown
Responded Feb 16, 2024
On behalf of the entire hotel team, we want to thank you for sharing your feedback with us while staying at the Louisville Marriott Downtown. We are so glad you had an overall positive experience while staying with us! If there is anything else you need assistance with please do not hesitate in reaching out. Thank you for staying at the Louisville Marriott Downtown and we hope you choose to stay here whenever your travels bring you back to Louisville.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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TabbycatCrawley wrote a review Feb 2024
Crawley, United Kingdom59 contributions24 helpful votes
The only thing that was good about this hotel is that the beds and pillows were very comfortable. The cost of the hotel was extortionate, especially as this was an enormous group booking for an international convention. The check in and out was an absolute nightmare with total confusion about the rate people were paying and how many nights they were staying. No food was included in the booking and the Starbucks was closed at stupid inconvenient hours. The bar closed extremely early. Staff were quite belligerent and unhelpful
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Date of stay: October 2023
Value
Location
Service
Trip type: Traveled with friends
Room Tip: Avoid staying here. There are plenty of other better and more reasonably priced places to stay.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Andrew Hutchinson, Guest Services / Front Office at Louisville Marriott Downtown
Responded Feb 7, 2024
First and foremost, thank you for taking the time to complete the satisfaction survey. Your feedback is very important to us and our goal is to have every guest 100% satisfied with their stay. With that said, we noticed we received low scores in several areas, and I hope you will accept my sincerest apologies for disappointing you from an overall perspective. I appreciate the feedback from your experience, and will share the specifics with my team. It was a pleasure having you stay with us, and we hope to have the opportunity to regain your confidence in the future. If there is ever anything I can personally assist you with in the future, please do not hesitate to contact me via email or in the office directly.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$227 - $339 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
marriott louisville downtown hotel louisville, louisville marriott
LOCATION
United StatesKentuckyLouisvilleCentral Business District
NUMBER OF ROOMS
620
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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LOUISVILLE MARRIOTT DOWNTOWN - Updated 2024 Prices & Hotel Reviews (KY)

Frequently Asked Questions about Louisville Marriott Downtown
Which popular attractions are close to Louisville Marriott Downtown?
Nearby attractions include The Thirsty Pedaler (0.3 miles), Fourth Street Live! (0.1 miles), and Actors Theatre of Louisville (0.2 miles).
What are some of the property amenities at Louisville Marriott Downtown?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at Louisville Marriott Downtown?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Louisville Marriott Downtown?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Louisville Marriott Downtown?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Louisville Marriott Downtown?
Conveniently located restaurants include Down One Bourbon Bar & Restaurant, Jeff Ruby's Steakhouse, Louisville, and Porch Kitchen & Bar.
Are there opportunities to exercise at Louisville Marriott Downtown?
Yes, guests have access to a fitness center and a yoga room during their stay.
Is Louisville Marriott Downtown located near the city center?
Yes, it is 0.2 miles away from the center of Louisville.
Are any cleaning services offered at Louisville Marriott Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Does Louisville Marriott Downtown offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Louisville Marriott Downtown?
The staff speaks multiple languages, including English, Spanish, and Romanian.