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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Hand sanitizer available to guests & staff
- Stay-at-home policy for staff with symptoms
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
- Contactless check-in
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Updated 05/16/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Louisville Marriott Downtown
Updated 05/16/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#27 of 119 hotels in Louisville
Location
4.6
Cleanliness
4.5
Service
4.3
Value
4.0
GreenLeaders GreenPartner
Ideally located in Downtown- situated in the heart of the city and connected to Kentucky International Conference Center via a skywalk. The Louisville Marriott Downtown is near many of Louisville's premier destinations, including the 4th Street Live entertainment district, the Muhammad Ali Center, the Louisville Slugger Museum, and Churchill Downs. Guests staying at our 4-Diamond hotel in Louisville enjoy many luxurious amenities including an on-site fitness studio, indoor pool, and M Club with VIP services. For delicious onsite dining options, try Porch Kitchen & Bar. To start your day, you can enjoy a signature Starbucks Coffee from our full-service Starbucks, located in the hotel's lobby. Choose the Louisville Marriott Downtown for your next trip to Bourbon Country in Kentucky!
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Property amenities
Valet parking
Wifi
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Tennis court
Kids stay free
Babysitting
Paid private parking on-site
Paid wifi
Yoga room
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Snack bar
Special diet menus
Wine / champagne
Vending machine
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
ATM on site
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Washing machine
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Air purifier
Bathrobes
Housekeeping
Interconnected rooms available
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand movies
Radio
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
City View
Languages Spoken
English, Spanish, Romanian
Location
Full view
100Great for walkers
Grade: 100 out of 100
96Restaurantswithin 0.3 miles
29Attractionswithin 0.3 miles
Contact
280 W Jefferson St, Louisville, KY 40202
Getting there
Rental CarsSee rental cars from $24/day
1633Reviews14Q+A100Room tips
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Most Recent
I stayed here for a few days earlier this month. The hotel staff are kind and welcoming and my room was comfortable. However, despite the hotel being very busy, the large bar in the lobby was not open Sunday or Monday night. The restaurant was open but MOBBED. The M Lounge is open for breakfast but does not offer much throughout the day. Housekeeping is intermittent. Everyone at the hotel keeps blaming COVID, but come on, enough is enough.
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Date of stay: July 2022Trip type: Traveled on business
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Taylor Hart, Guest Services / Front Office at Louisville Marriott Downtown
Responded 1 week ago
Thank you for staying with us and for the feedback you provided us regarding your stay. Please know we have shared your excellent feedback with our leadership team so we can learn from this and avoid these types of issues in the future. We do look forward to you staying with us again!
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This hotel was excellent overall. It was conveniently located to the convention center, and provided a nice indoor walkway. Staff was friendly and polite. The only negative is that housekeeping was extremely sporadic. I stayed for one week. Sometimes they'd come two days in a row, sometimes they wouldn't come at all, sometimes I'd be asleep and ask them to come later and they never would. It was just odd. I understand Covid, but there was no consistency whatsoever. I would definitely stay at this hotel again, and I recommend it for anyone who has business at the convention center.
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Date of stay: April 2022Trip type: Traveled on business
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Taylor Hart, Guest Services / Front Office at Louisville Marriott Downtown
Responded 1 week ago
Thank you for staying with us and for the excellent comments and feedback regarding your stay. We are glad to see the convenience of the hotel worked out greatly for you along with the great comments regarding the staff! Please know we are addressing the concerns with our housekeeping staff in order to prevent this from happening again in the near future! We look forward to seeing you again next time you are in Louisville!
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Awesome time at the Marriott Downtown Louisville. Wonderful staff, rooms were nice and clean. Hotel was in walking distance to good food and entertainment. Front desk and valet staff were very accommodating. We’d stay again.
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Date of stay: July 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Taylor Hart, Guest Services / Front Office at Louisville Marriott Downtown
Responded 1 week ago
Thank you for the amazing feedback regarding your stay and we are excited to see you enjoyed the staff, city and convenience of the hotel. We look forward to seeing you again soon!
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Stayed here for a conference. Beautiful and clean hotel. Great location. Staff was extremely helpful and kind. Absolutely loved the valet staff. The food the hotel staff provided for our conference was so delicious.
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Date of stay: June 2022Trip type: Traveled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Taylor Hart, Guest Services / Front Office at Louisville Marriott Downtown
Responded 1 week ago
Thank you for the five-star review and the excellent comments regarding the hotel, staff and valet! We look forward to seeing you again if it for a conference or personal travel!
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The hotel was beautiful and the room was clean and comfortable. The service was AMAZING! Brandon helped us with our car and bags when we got there and was so friendly and knowledgeable about the area. Every employee we ran into was so nice. I would definitely stay here again.
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Date of stay: May 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Taylor Hart, Guest Services / Front Office at Louisville Marriott Downtown
Responded Jun 17, 2022
Thank you for staying with us and for the five-star review! Brandon is a great asset to our team and we are extremely grateful he was able to assist you! We look forward to seeing you again in the near future!
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Most amazing hotel nestled in downtown Louisville. The moment you walk in the hotel you feel like your home. The front atrium area has this beautiful welcoming lobby bar with the most incredible Bourbon Room , yes I said it a bourbon room in a hotel!!!! The staff has this pride of ownership that is contagious. Had an amazing Ribeye in the Porch Restaurant, I would recommend the “Manhattan “!!!! Rooms are freshly remodeled and the shower heads are amazing!!! Had a sound sleep!! It could have been the ribeye and the Manhattan but pretty sure it was the mattress!!! Great Hotel and staff!!!
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Date of stay: June 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Taylor Hart, Guest Services / Front Office at Louisville Marriott Downtown
Responded Jun 17, 2022
Thank you for the five-star review and for the excellent comments regarding the staff and hotel! We are glad to see you enjoyed the ribeye and Manhattan! We look forward to hosting you again the next time you are in Louisville!
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My husband and I had stumbled across the Marriott in downtown Louisville a couple of years ago to grab some Starbucks. We loved the space and told ourselves the next time we returned to Louisville, that we would stay here. Since that visit from a few years ago, the Marriott has gone through a massive renovation. You can feel the modernization throughout the hotel--it's a beautiful space. We visited on Derby weekend, which, as everyone knows, is one of the most crowded weekends in hospitality across the city. My husband and I were very impressed with the Marriott team across the board--every single person we met had a smile, wanted to know how they could help us, and truly tried to go above and beyond to meet or exceed our expectations. We met Kirsten, Ally and Allie when we first checked in. All of them greeted us with the type of open arms hospitality that you wish for after a long day of traveling (and long evening of packing, getting work done, etc.). I loved that every team member we met had some type of fascinator or Derby hat for the weekend--it really added to the ambiance and spirit! After check-in, Taylor and Kirsten greeted us with a beautiful welcome amenity at our room! We shared some laughs and stories and both were so kind and welcoming to us--answering any questions while also filling us in on some of the recent history of the hotel. It was the perfect way to kick off our stay with them, and we felt so much love and kindness from them both. During our stay, we had multiple interactions with Oliver, who we became fast friends with. After a long night of drinking, my husband and I always crave some orange juice, and Oliver was super helpful with this request. :-) I also used the M Lounge multiple times while there, which was helpful for some quick snacks, coffee, or water. We also became fast friends with Taylor, who always greeted us with a big hug and smile, and had time with us to share stories, talk about plans for the day, answer questions, etc. Both he and Oliver were the team members we interacted with the most while we were there, and we always looked forward to seeing them! We were very happy to have the opportunity to be introduced to the GM, David, and his wife one of the evenings while we were there. Both were so warm and kind, and David and I continued to correspond throughout the weekend. I cannot begin to express what an incredible team David leads at this property. It is also my understanding that the Marriott brought in additional team members from other properties to help support this very busy weekend. One of the valets, Mo or Omar, was incredibly kind to us. We weren't able to determine if he was full time in Louisville or one of the team members who was brought in from a different property--but we did want to recognize his service and helping us to find a taxi when there were no Ubers available. This kind of service and attention to detail makes out of town guests feel that much more at home and helps to drive our continued loyalty to the Marriott brand. Sending huge hugs, love, and immense gratitude from Denver! We can't wait to return. Wishing you and the entire Marriott family a wonderful summer ahead!…
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Date of stay: May 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Taylor Hart, Guest Services / Front Office at Louisville Marriott Downtown
Responded Jun 15, 2022
Thank you very much for the five-star review and excellent ratings regarding your stay with us during the Kentucky Derby! We take pride in the service and accommodations we provide to our guest and we are glad to see you were able to enjoy that! Its guest like you who make us who we are, so for that we thank you as well! We look forward to hosting you again in the near future!
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Renovated lobby and rooms. M Club only had cold drinks and coffee. No snacks or hot food. For Marriott platinum elite members or higher you are better to stay at a Hilton as a gold member with more amenities. Other M Clubs offer full service for loyal members.
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Date of stay: May 2022Trip type: Traveled with friends
Room Tip: Check hotel amenities before booking.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Taylor Hart, Guest Services / Front Office at Louisville Marriott Downtown
Responded Jun 2, 2022
Thank you for staying with us and for the feedback you provided us regarding your stay! We currently offer breakfast service in our M Club Tuesday - Saturday from 6:30am until 10:00am and on Sunday morning we offer vouchers for our Platinum members and above in Porch Kitchen and Bar. We look forward to you enjoying these services next time you are in the Louisville area!
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I stayed at the Louisville Marriott for a few days for a conference. It's a fine hotel--clean, neat, and close to activities. Like other reviewers, the amenities were lacking for a Marriott .I had breakfast a couple mornings in the restaurant and it had a limited menu, but decent quality. Easy walk to convention center and downtown restaurants. Overall a quiet hotel, with minimal street noise. Bed and room were comfortable and clean. For an updated hotel, I found it interesting that they didn't accurately measure the closet. The closet in the room is too shallow for clothes, and the door can barely close when clothes are hanging. Overall it's a decent hotel, but a bit sub-par for a Marriott.
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Date of stay: May 2022Trip type: Traveled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The lobby and rooms are nice enough but beware, this hotel has zero amentities for Marriott's vaunted "elite" travellers. The "Club M" is closed for normal service, and despite the gushing clerk's recommendation ("It's open 24 hours!!), there is absolutely no food in it and only a few soft drinks and coffee. A big lounge with nothing in it. As an Ambassador Elite member, I find this rather surprising. They offered no substitution, other than a "welcome" gift that is the basic welcome gift. (750 miles---wow). For comparison's sake, the Marriott in downtown Baltimore has a full concierge lounge service. Why can they do it but this hotel can't? The bar is closed and the the restaurant next door has a limited menu and hours. I'll check out other business class hotels the next time I am in town.…
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Date of stay: May 2022Trip type: Traveled on business
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
PRICE RANGE
$196 - $304 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
marriott louisville downtown hotel louisville, louisville marriott
LOCATION
United StatesKentuckyLouisvilleCentral Business District
NUMBER OF ROOMS
620
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Claim Your Listing Frequently Asked Questions about Louisville Marriott Downtown
Which popular attractions are close to Louisville Marriott Downtown?
Nearby attractions include The Thirsty Pedaler (0.3 miles), KFC Yum Center (0.3 miles), and Fourth Street Live! (0.1 miles).
What are some of the property amenities at Louisville Marriott Downtown?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at Louisville Marriott Downtown?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Louisville Marriott Downtown?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Louisville Marriott Downtown?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Louisville Marriott Downtown?
Conveniently located restaurants include Porch Kitchen & Bar, Jeff Ruby's Steakhouse, Louisville, and Brazeiros Churrascaria - Brazilian Steakhouse.
Are there opportunities to exercise at Louisville Marriott Downtown?
Yes, guests have access to a fitness center and a yoga room during their stay.
Is Louisville Marriott Downtown located near the city center?
Yes, it is 0.2 miles away from the center of Louisville.
Are any cleaning services offered at Louisville Marriott Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Does Louisville Marriott Downtown offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Louisville Marriott Downtown?
The staff speaks multiple languages, including English, Spanish, and Romanian.