Louisville Marriott Downtown
280 W Jefferson St, Louisville, KY 40202
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About
#28 of 120 hotels in Louisville
Location
4.6
Cleanliness
4.5
Service
4.3
Value
4.0
GreenLeaders GreenPartner
Ideally located in Downtown- situated in the heart of the city and connected to Kentucky International Conference Center via a skywalk. The Louisville Marriott Downtown is near many of Louisville's premier destinations, including the 4th Street Live entertainment district, the Muhammad Ali Center, the Louisville Slugger Museum, and Churchill Downs. Guests staying at our 4-Diamond hotel in Louisville enjoy many luxurious amenities including an on-site fitness studio, indoor pool, and M Club with VIP services. For delicious onsite dining options, try Porch Kitchen & Bar. To start your day, you can enjoy a signature Starbucks Coffee from our full-service Starbucks, located in the hotel's lobby. Choose the Louisville Marriott Downtown for your next trip to Bourbon Country in Kentucky!
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Property amenities
Valet parking
Wifi
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Tennis court
Kids stay free
Babysitting
Paid private parking on-site
Paid wifi
Yoga room
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Snack bar
Special diet menus
Wine / champagne
Vending machine
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
ATM on site
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Washing machine
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Air purifier
Bathrobes
Housekeeping
Interconnected rooms available
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand movies
Radio
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Business
Languages Spoken
English, Spanish, Romanian
Location
96Great for walkers
Grade: 96 out of 100
100Restaurantswithin 0.3 miles
29Attractionswithin 0.3 miles
280 W Jefferson St, Louisville, KY 40202
Getting there
Rental CarsSee rental cars from $24/day
1672Reviews15Q+A100Room tips
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Most Recent
Recently stayed here for 3 nights for a work trip. Hotel was pretty full so I received a room with 2 queen beds even though I was solo. Rooms were spacious and clean. Didn't dine on property except for Starbucks which is nicely located in the hotel lobby. Was disappointed there was not water bottles in the rooms. Would stay here again. Walkable to downtown Louisville, cab ride to nulu.
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Date of stay: June 2023Trip type: Traveled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Andrew Hutchinson, Guest Services / Front Office at Louisville Marriott Downtown
Responded yesterday
On behalf of the entire hotel team, we want to thank you for sharing your feedback with us while staying at the Louisville Marriott Downtown. It is always encouraging to hear feedback from our guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Louisville Marriott Downtown and we hope you choose to stay here whenever your travels bring you back to Louisville.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great experience, the nicest, friendly, courteous and most helpful. Great advice on food options and we never opened a door the whole time we were were they the staff alway greeted us on our multiple times a day and night trips in and out. Thank you Dom, Omarion, LaMonica and Kadejah you all are awesome! From the Ripley County girls.
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Date of stay: June 2023Trip type: Traveled on business
Value
Location
Service
Room Tip: Perfect stay.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Andrew Hutchinson, Guest Services / Front Office at Louisville Marriott Downtown
Responded 3 days ago
On behalf of the entire hotel team, we want to thank you for sharing your feedback with us while staying at the Louisville Marriott Downtown. We are so glad you had an overall positive experience while staying with us! If there is anything else you need assistance with please do not hesitate in reaching out. Thank you for staying at the Louisville Marriott Downtown and we hope you choose to stay here whenever your travels bring you back to Louisville.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Came here for a conference in June. Hotel was very nice. Close to everything we wanted to do and see. Room was great and so was service. Valet parking was a plus. Event staff were more than helpful and knew the best resturants.
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Date of stay: July 2022Trip type: Traveled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Andrew Hutchinson, Guest Services / Front Office at Louisville Marriott Downtown
Responded 1 week ago
On behalf of the entire hotel team, thank you for this review and sharing your feedback with us while at the Louisville Marriott Downtown. We are so glad to hear that you had such a positive experience at our hotel and engaging with our staff. We look forward to your next stay and hope you have a wonderful day.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel itself was good, comfortable beds and a great view. But in particular Omarion and Dominique at the valet were helpful with my bags and we had a terrific conversation while waiting for my Uber to arrive.
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Date of stay: May 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Andrew Hutchinson, Guest Services / Front Office at Louisville Marriott Downtown
Responded 1 week ago
Thank you so much for taking the time to provide us with this review and valuable feedback. We are so glad to hear that our associates were able to go above and beyond for your stay with us and we look forward to your next visit. Thank you, -Louisville Marriott Downtown
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I was selected as guest of the day upon arrival, and received excellent service. The rooms were excellent and well appointed. There is an excellent bourbon bar in the lobby and the vibe was awesome. When we left, several of the employees came out to the valet to say goodbye and it really made us feel special.
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Date of stay: May 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Andrew Hutchinson, Guest Services / Front Office at Louisville Marriott Downtown
Responded 2 weeks ago
Thank you so much for this positive review and feedback. We strive to provide 100% satisfaction to all our guests and we are so pleased to hear that we were able to provide excellent service during your most recent stay. We will pass this along to our management team as a way to congratulate our staff and provide positive feedback for them. We look forward to your next stay with us and hope you have a wonderful day.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed for a one night stay for work. The hotel room was clean and spacious. The gym had everything I needed and the equipment was in good condition. Ryan, Omarion and Dom were fantastic at the valet. They grabbed my car quickly and safely as well.
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Date of stay: May 2023Trip type: Traveled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Andrew Hutchinson, Guest Services / Front Office at Louisville Marriott Downtown
Responded 3 days ago
Thank you so much for this great review and positive feedback. We will pass along all the constructive feedback you have provided to our valet team as a way to celebrate their hard work. We look forward to your next stay with us here at the Louisville Marriott Downtown. Have a wonderful day, -Andrew Hutchinson Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Went for our anniversary. We are titanium members Front desk lady Montiskello or whatever her name is was extremely rude telling me Im horrible and wrong about a reservation. This was for our anniversary and a family member who is in the hospital booked the stay. There was 30 mins of issues with this lady going off on me instead of checking us in. Said she wouldn’t use the card on file if I wanted to I needed to check in online. Got smart with me when I said I did and whatever she did was clicking me back out three different times. Horrible service. Horrible employee. We did not have the room decorated like requested and they gave us a mediocre room on top of it. I requested it to have flowers and other things and nothing was done. Valet both times was awesome especially Aaron he needs a raise.…
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Date of stay: May 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Andrew Hutchinson, Guest Services / Front Office at Louisville Marriott Downtown
Responded 3 days ago
First and foremost, thank you for taking the time to complete the satisfaction survey. Your feedback is very important to us and our goal is to have every guest 100% satisfied with their stay. With that said, we noticed we received low scores in several areas, and I hope you will accept my sincerest apologies for disappointing you from an overall perspective. I appreciate the feedback from your experience, and will share the specifics with my team. It was a pleasure having you stay with us, and we hope to have the opportunity to regain your confidence in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Had the best time here at the Louisville downtown Marriott - service & hospitality are exemplary - Liliana our housekeeper kept our room spotless, Samsson & Ryan at valet parking kept us on the go - all in all a great experience for our first visit
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Date of stay: May 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Andrew Hutchinson, Guest Services / Front Office at Louisville Marriott Downtown
Responded 3 days ago
On behalf of the entire hotel team, we want to thank you for sharing your feedback with us while staying at the Louisville Marriott Downtown. We are so glad you had an overall positive experience while staying with us! If there is anything else you need assistance with please do not hesitate in reaching out. Thank you for staying at the Louisville Marriott Downtown and we hope you choose to stay here whenever your travels bring you back to Louisville.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Aziz is top-notch!! I had left my watch and when I went back for it I was told they couldn’t find it! I was talking to Aziz about how I knew it was there because I was tracking it and he managed to locate it for me!! Thanks Aziz!!
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Date of stay: May 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Due to the hotel, being oversold, I had to stay at the Fairfield. I came to town for an interview and asked to have space to prepare in the lounge. I was offered a table in the lobby by front desk manager. Unfortunately, this is the customer service that is becoming the norm.
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Date of stay: May 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
PRICE RANGE
$214 - $316 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
marriott louisville downtown hotel louisville, louisville marriott
LOCATION
United StatesKentuckyLouisvilleCentral Business District
NUMBER OF ROOMS
620
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Claim Your ListingLOUISVILLE MARRIOTT DOWNTOWN - Updated 2023 Prices & Hotel Reviews (KY)
Frequently Asked Questions about Louisville Marriott Downtown
Which popular attractions are close to Louisville Marriott Downtown?
Nearby attractions include The Thirsty Pedaler (0.3 miles), Fourth Street Live! (0.1 miles), and Actors Theatre of Louisville (0.2 miles).
What are some of the property amenities at Louisville Marriott Downtown?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at Louisville Marriott Downtown?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Louisville Marriott Downtown?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Louisville Marriott Downtown?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Louisville Marriott Downtown?
Conveniently located restaurants include Down One Bourbon Bar & Restaurant, Jeff Ruby's Steakhouse, Louisville, and Porch Kitchen & Bar.
Are there opportunities to exercise at Louisville Marriott Downtown?
Yes, guests have access to a fitness center and a yoga room during their stay.
Is Louisville Marriott Downtown located near the city center?
Yes, it is 0.2 miles away from the center of Louisville.
Are any cleaning services offered at Louisville Marriott Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Does Louisville Marriott Downtown offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Louisville Marriott Downtown?
The staff speaks multiple languages, including English, Spanish, and Romanian.