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Four Points by Sheraton Louisville Airport

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Four Points by Sheraton Louisville Airport
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184 Reviews from our TripAdvisor Community

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Showing 184: English reviews
Alpharetta, Georgia
Level Contributor
168 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Convenient to the airport with a free shuttle that is available when you need it Rooms are comfortable but they need to improve the outlet situation for business travelers. Also the wifi seems a bit slow All the employees are friendly and helpful

Helpful?
Thank costatlanta
Brandon F, General Manager at Four Points by Sheraton Louisville Airport, responded to this review

Thank you for your comments regarding your recent stay. I am very happy to hear our team took great care of you. I appreciate your feedback regarding outlets and the WiFi. We are in the process of upgrading our WiFi, which will be complete in the next couple of weeks. We will also be upgrading our tabletop units in each... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago via mobile

Unfortunately our room was extremely dirty. After arriving in the evening and the fam being tired, I decided to give them another day just to see if it would be swept up and the bathroom cleaned better the next day, but we should have packed up or kids and switched hotels. There was hair all over the bathroom, including a... More 

Helpful?
1 Thank Amy W
Brandon F, General Manager at Four Points by Sheraton Louisville Airport, responded to this review

Amy, Thank you for taking the time to share your experience. I would like the opportunity to speak with you directly. Please contact me at the hotel at 502.753.5555 Thanks, More 

Travelers are raving about these Louisville hotels

Edison, New Jersey
Level Contributor
142 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed July 20, 2016 via mobile

Good service room was clean close to the airport and the interstate for travel comfortable beds about 15 minutes drive from downtown restaurant served bourbon ale which is very good also good breakfasts good size pool and offers an airport shuttle

Helpful?
Thank golfnut51
Brandon F, General Manager at Four Points by Sheraton Louisville Airport, responded to this review

Golfnut, Thanks for sharing your feedback! We are thrilled you enjoyed our signature Four Points beds. Our restaurant is very convenient and serves local cuisine, local beer, and has an extensive bourbon collection. We look forward to sharing a Bourbon Barrel Ale with you again soon! More 

Denver, Colorado
Level Contributor
101 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 133 helpful votes
4 of 5 stars Reviewed July 16, 2016

This place was closer to Good than Very Good but I gave them the benefit of the doubt. I stayed here one night and overall was satisfied with everything. The mattress was a bit firmer than I like. There was a large mini-fridge and a microwave which I always like, although the microwave was just sitting on top of the... More 

Helpful?
Thank globetraipser
Brandon F, General Manager at Four Points by Sheraton Louisville Airport, responded to this review

Thank you for taking the time to share your experience! We are thrilled you enjoyed our large fitness center and our restaurant and bar. We look forward to seeing you again! More 

Naperville,Illinois
Level Contributor
188 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
3 of 5 stars Reviewed July 4, 2016 via mobile

We had a suite with a sofa bed- no glasses in the bathroom, 1 coffee cup, sink that didn't drain well and really no refrigerator??? Bed was ok, pillows weren't and I will not be back. Although they do have s bar but the bartender wanted to leave around 11:00, can you believe this!

Helpful?
Thank Mark S
Brandon F, General Manager at Four Points by Sheraton Louisville Airport, responded to this review

Mark, Thank you for taking the time to share your experience with us. I am terribly sorry you did not like the choice of feather or foam pillows on our signature Four Points bed. To ensure the sanitation of each room, Four Points brand does not have glasses in the bathroom, only the disposable drinking cups on the credenza. I... More 

Independence, Kentucky
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 28, 2016 via mobile

After a long day of parent u of l orientation, can't even say thank you enough for the excellent service. Check in and was simple and they offered me a beverage in the bar when I checked in..I must have looked whipped. I was upgraded to a suite for free (MONDAY NIGHT) and slept like a baby. Five minutes from... More 

Helpful?
Thank kimiscool2
Greeneville, Tennessee
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 27, 2016

We were traveling for the Skills USA National Conference and chose this hotel. My room had a very comfortable bed. The hotel was within walking distance to the conference center and to a few local restaurants.

Helpful?
Thank dunntraveling2013
Brandon F, General Manager at Four Points by Sheraton Louisville Airport, responded to this review

Thank you for sharing your feedback with us! We are thrilled that you had a great stay and enjoyed our signature Four Points bed! We can't wait to see you again soon. More 

Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed June 9, 2016 via mobile

Very friendly stuff, we came this trip to attend the memorial of Muhammed Ali, we were helped by everyone who worlds in this hotel, the staff cared deeply about our stay, from the front disk we were greeted by a very nice guy called Nick who gave us all the informations we needed regarding the memorial, then he asked a... More 

Helpful?
1 Thank Shahad R
Peoria, Illinois
Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed May 25, 2016

We stayed for a tournament at the Expo Center, there were really loud college students (a bunch of them) up and partying into the wee hours one night. We complained and the hotel management handled it the second night. One of the people traveling with us thought that there was a little bit of price gouging, because we were quoted... More 

Helpful?
Thank Joni S
new jersey
Level Contributor
142 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed May 24, 2016

we were in for the kentucky derby weekend. wow a great experience in itself. the hotel staff are super friendly and this hotel is in walking distance of churchill downs. they pick you up from the airport which is quite helpful. the rooms are clean and beds very comfortable. it is about a 10 minute ride into downtown.

Helpful?
Thank honest46
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Derby City Delights. Whether you’re here for business, pleasure, or both, the Four Points by Sheraton Louisville Airport offers a perfect location for exploring the city. Our free airport shuttle will take you to and from Louisville International Airport (SDF), which is about five minutes away. The Kentucky Exposition Center is across the street, and we’re also close to Churchill Downs, the University of Louisville’s sports venues, and downtown’s many attractions.Service with Style. Everything you need or want is here, including a fitness center, pool, spa, business center, and helpful staff to guide you around the hotel and city. Enjoy classic American dishes and drinks at our restaurant and lounge. Our two state-of-the-art function rooms are ready to stage memorable meetings and events.Home away from Home. Our 117 spacious guest rooms are designed to help you relax when you’re on the road. Get a good night’s sleep on a plush Four Points by Sheraton Four Comfort Bed. For your convenience, each room features a refrigerator, microwave, and free extras like wireless High Speed Internet Access and bottled water. ... more   less 

Additional Information about Four Points by Sheraton Louisville Airport

Address: 2850 Crittenden Dr, Louisville, KY 40209-1116 (Formerly Country Inn & Suites By Carlson, Louisville Airport North)
Location: United States > Kentucky > Louisville > Fairgrounds , South Side
Price Range: $96 - $282 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Louisville Airport 3*
Number of rooms: 117
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Also Known As:
Country Inn And Suites By Carlson, Louisville Airport North
Country Inn & Suites By Carlson, Louisville Airport North Hotel Louisville
Country Inn Louisville
Louisville Country Inn
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