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The hotel was clean, modern and the desk staff could not be more friendly or helpful but understand that you are in the direct flight path of the UPS Worldport center at the Louisville airport. We were assigned this hotel by the housing bureau of...More
1 Thank rbrianh
Response from 00gc, General Manager at Four Points by Sheraton Louisville AirportResponded 1 week ago
Thank you for your excellent review of the Four Points by Sheraton Louisville Airport and for recommending us to future travelers. Your comments are much appreciated and serve as a great tool to let us know how we are doing. Thanks for making...More
I was delayed overnight at the airport unexpectedly due to weather - searched via internet for reasonably priced airport hotels with free shuttle since I had already returned my rental car and this one came up- called and was pleasantly surprised to be offered the...More
2 Thank njglobetrekker
Response from Brandon F, General Manager at Four Points by Sheraton Louisville AirportResponded June 19, 2017
Thank you for taking the time to share your feedback with us! We are happy to hear you enjoyed our exceptional customer service and our hotel amenities, like our complimentary airport shuttle. We look forward to seeing you, soon!
After confirmation with a medical doctor, I notified the location that I was exposed to bed bugs during my stay. The initial hotel representative informed me they would notify a manager to follow up with me next day (Friday) and they personally would follow up...More
1 Thank M0flynn
Response from 00gc, General Manager at Four Points by Sheraton Louisville AirportResponded 2 weeks ago
Thank you for your review of your recent experience. We apologize that your stay was unsatisfactory and appreciate your honest feedback from everything that occurred even after your stay with us. Please know that we have strict policies and procedures in place to...More
This hotel is ok for a basic hotel experience. I was expecting something more substantial from the Sheraton brand of hotel. This hotel is similar to an average Country Inn and Suites except there is no free breakfast. My room was a King bed basic...More
Stayed here with family and friends to go to Kentucky Kingdom. We were greeted by friendly helpful staff. There were no towels in the pool area. However, the front desk staff help me get some towels quickly in the evening we checked in. I made...More
2 Thank Wyattsmom0844
Response from Brandon F, General Manager at Four Points by Sheraton Louisville AirportResponded July 27, 2017
Thank you for sharing your feedback with us. I am terribly sorry to hear that we did not provide you with the exceptional care that we strive to provide all of our guests. I would like to speak with you directly, so that I...More
$92 - $297 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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United States >
Fairgrounds / South Side
Also Known As
Country Inn And Suites By Carlson, Louisville Airport North ,
Country Inn & Suites By Carlson, Louisville Airport North Hotel Louisville ,