Four Points by Sheraton Louisville Airport
273 reviews
#63 of 116 Hotels in Louisville
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Room & Suite (29)
Dining (8)
Travel safe during COVID-19
What you can expect during your stay
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Four Points by Sheraton Louisville Airport
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#63 of 116 hotels in Louisville
Location
Cleanliness
Service
Value
Derby City Delights. Whether you’re here for business, pleasure, or both, the Four Points by Sheraton Louisville Airport offers a perfect location for exploring the city. Our free airport shuttle will take you to and from Louisville International Airport (SDF), which is about five minutes away. The Kentucky Exposition Center is across the street, and we’re also close to Churchill Downs, the University of Louisville’s sports venues, and downtown’s many attractions.Service with Style. Everything you need or want is here, including a fitness center, pool, spa, business center, and helpful staff to guide you around the hotel and city. Enjoy classic American dishes and drinks at our restaurant and lounge. Our two state-of-the-art function rooms are ready to stage memorable meetings and events.Home away from Home. Our 117 spacious guest rooms are designed to help you relax when you’re on the road. Get a good night’s sleep on a plush Four Points by Sheraton Four Comfort Bed. For your convenience, each room features a refrigerator, microwave, and free extras like wireless High Speed Internet Access and bottled water.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Free airport transportation
Business Center with Internet Access
Conference facilities
Parking
Wifi
Indoor pool
Heated pool
Restaurant
Breakfast in the room
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Banquet room
Meeting rooms
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Fireplace
Housekeeping
Safe
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Green
Languages Spoken
English, Spanish
Location
Full view
45Car recommended
Grade: 45 out of 100
16Restaurantswithin 0.75 miles
4Attractionswithin 0.75 miles
273Reviews1Q+A35Room tips
Reviews
Traveler rating
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- 60
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- 21
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Popular mentions
More housekeeping staff need to he fired because there rooms are not getting throughly cleaned in the mist of a pandemic if your find human hairs on bath towels, in the bed on the sheets, on pillows and old makeup on the pillowcases.
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Date of stay: October 2020Trip type: Traveled on business
Helpful
+1
This was my first pandemic hotel stay. A business stopover in Louisville right on the heels of the protests downtown meant I didn't want to stay downtown. Despite signs saying "wear a mask," the front desk clerk couldn't be bothered with one. The room felt dated, worn, and sparse. Low resolution TV. A mostly empty refrigerator in their pantry area, so I hope you don't show up hungry for something, anything to eat. Internet speeds were modest at best. Sure feels closer to the quality I'd expect from Country Inn & Suites instead of Sheraton.
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Date of stay: June 2020Trip type: Traveled on business
Location
Service
Sleep Quality
1 Helpful vote
Helpful
Kristen and Tim went above and beyond to make me feel welcome and at home. Their knowledge of the amenities was impressive, and they were genuinely interested in making sure I had a good time. These two employees deserve recognition! My room was really nice as well. If I had to give one suggestion for improvement, it would be top carry Coca Cola products. Thank you!
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Date of stay: March 2020Trip type: Traveled on business
Helpful
Response from TeamMarriott, General Manager at Four Points by Sheraton Louisville Airport
Responded Mar 4, 2020
Dear Ygb2b, Thank you for sharing feedback about our fantastic staff. It is important for our guests to have a great experience, and we are delighted to know you enjoyed our comfortable accommodations and that our seamless hospitality exceeded your expectations. We will share your kind compliments with Kristen and Tim. We hope you will choose Four Points by Sheraton Louisville Airport your home away from home when your travels bring you back this way. Sincerely, Annetta Downs General Manager
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I’ve never wrote a review but felt the need to thank this front desk team, I stayed 4 days due to a sad occasion. Shawndee & Erica really brightened my trip! They were the best front desk team I have encountered!! The restaurant was extra nice with good food each time! The hotel was clean as was my room!! I recommend this hotel highly! Thank u 4 Points Louisville Airport!
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Date of stay: February 2020Trip type: Traveled solo
Helpful
Response from TeamMarriott, General Manager at Four Points by Sheraton Louisville Airport
Responded Feb 10, 2020
Dear Takeme20, We appreciate you taking the out of your busy day to recognize the efforts made by our team with contributed to a great stay. We are glad our staff, especially Shawndee and Erica, did an excellent job taking care of you. Our team works incredibly hard, and we will enjoy sharing your comments with them. Thank you also for letting us know you enjoyed our comfortable accommodations and the food we serve. Thank you again for recommending the Four Points by Sheraton Louisville Airport, and we look forward to serving you soon. Sincerely, Annetta Downs General Manager
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Great check in room was in awesome condition. Erica was super accommodating. I had a wonderful stay. Very clean hotel and restuarant. Seamless check in. This will be my go to for my next Louisville stay.
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Date of stay: February 2020Trip type: Traveled as a couple
Helpful
Response from TeamMarriott, General Manager at Four Points by Sheraton Louisville Airport
Responded Feb 9, 2020
Dear Jayfount79, Thank you for choosing the Four Points by Sheraton Louisville Airport for your visit to our city and for sharing your review with other travelers. We love to hear that you rested well and that our accommodations and services were perfect for your needs. We also appreciate you recognizing Erica for her efforts. We relish that you will come again and look forward to seeing you soon! Sincerely, Annetta Downs General Manager
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PRICE RANGE
$102 - $195 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
country inn & suites by carlson, louisville airport north hotel louisville, country inn and suites by carlson, louisville airport north, country inn louisville, louisville country inn
FORMERLY KNOWN AS
Country Inn & Suites By Carlson, Louisville Airport North
LOCATION
United StatesKentuckyLouisvilleFairgrounds
NUMBER OF ROOMS
117
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Claim Your Listing Frequently Asked Questions about Four Points by Sheraton Louisville Airport
Which popular attractions are close to Four Points by Sheraton Louisville Airport?
Nearby attractions include Kentucky Kingdom (0.5 miles), Cardinal Stadium (0.5 miles), and Broadbent Arena (0.5 miles).
What are some of the property amenities at Four Points by Sheraton Louisville Airport?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Four Points by Sheraton Louisville Airport?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Four Points by Sheraton Louisville Airport?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Four Points by Sheraton Louisville Airport?
Yes, free parking is available to guests.
What are some restaurants close to Four Points by Sheraton Louisville Airport?
Conveniently located restaurants include Cardinal Hall of Fame Cafe, Cottage Inn, and Senor Iguanas.
Are there opportunities to exercise at Four Points by Sheraton Louisville Airport?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Does Four Points by Sheraton Louisville Airport have an airport shuttle?
Yes, Four Points by Sheraton Louisville Airport offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Four Points by Sheraton Louisville Airport?
Yes, dry cleaning and laundry service are offered to guests.
Does Four Points by Sheraton Louisville Airport offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Four Points by Sheraton Louisville Airport?
The staff speaks multiple languages, including English and Spanish.