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Hilton Garden Inn Louisville Airport

Priceline$153*
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Certificate of Excellence
GreenLeadersBronze level
06/11/2017 06/12/2017
1 room 2 adults 0 children
$299*
$153*
Great Deal
$159*
$159*
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Hilton Garden Inn Louisville Airport
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827 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Louisville Airport
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Showing 822: English reviews
Nashville, United States
Reviewed June 30, 2016

My family (several rooms full) came up for 2 days at Kentucky Kingdom, perfect location!! Great service and staff, definitely my choice when we come back. From the front desk staff to the employee who had to come unclog our toilet (kids are never boring), great customer service.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Sharese C
Brian H, Sales Manager at Hilton Garden Inn Louisville Airport, responded to this review

Dear Sharese C, We are so glad your stay exceeded your expectations. We hope you do stay with us the next time you are in the Louisville Area. Brian Hayden Sales Manager Hilton Garden Inn Louisville Airport

Cincinnati
Reviewed June 29, 2016

The hotel is very nice and in a great location. Room was very clean and ready when I arrived. We did have several who stayed that tried to check in at 4:30 pm and rooms still weren't available. We had some place to be at 5 pm and didn't arrive back until 9. At that time their rooms were available....

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank brirobkey
Brian H, Sales Manager at Hilton Garden Inn Louisville Airport, responded to this review

Dear brirobkey, Thank you for the time you took to give your review. We are always striving to exceed our guest's expectations. I am very sorry about the wait that you received upon your arrival. I can assure you that this is not a typical practice for our property. I hope you will consider us again if you are coming...

Rushville, United States
Reviewed June 29, 2016

The hotel was a great place to stay very clean close to restraunts and Kentucky kingdom. I would stay here again if I were in the area again make sure that your reservation is correct apparently the hotline messed my reservation up and the hotel was booked up so they had to give us a roll away bed all in...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Natasha S
Brian H, Sales Manager at Hilton Garden Inn Louisville Airport, responded to this review

Dear Natasha S, We are very sorry that your rollaway request was not filled to your satisfaction. I hope you will consider staying at the Hilton Garden Inn Louisville Airport the next time you are in the Louisville metro area. Brian Hayden Sales Manager Hilton Garden Inn Louisville Airport

Baton Rouge, Louisiana
Reviewed June 28, 2016

Very beautiful and spacious hotel with excellent staff service. Room was clean and my wife loved the comfort of the bed. Location was not far from 2 interstates and close to restaurants and mall. If you are visiting the University of Louisville; it's walking distance away. If not, still a great place to stay.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 283lenardt
Brian H, Sales Manager at Hilton Garden Inn Louisville Airport, responded to this review

Dear 283lenardt, Thank you for the time you took to give your review. We are always striving to exceed our guest's expectations. I hope you will consider us again if you are coming to the Louisville, KY area. We hope to earn your trust for your next stay. Brian Hayden Sales Manager Hilton Garden Inn

Reviewed June 28, 2016 via mobile

Clean and a newer hotel nicely decorated and modern. We have stayed here before. Friendly staff and we were greeted several times. Jany in the restaurant rocks! We walked in right at 10 for breakfast and one girl told no they were closed but they still had all the food out, Jany said, "No, come on get what you want...

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Helpful?
Thank RBolton1
Brian H, Sales Manager at Hilton Garden Inn Louisville Airport, responded to this review

Dear RBolton1, I thank you for taking the time to review our property. I will be sure to pass this along to Jany. I'm sure that this will brighten her day as much as it sound like she brightened yours. I hope you will consider staying at the Hilton Garden Inn Louisville Airport the next time you are in the...

franklin,ky
Reviewed June 27, 2016

we stay at Garden Inn on June 25 2016.The hotel was clen as we walked in we thought how beautiful and clean it was. As we went check in they had our room 209 waiting for us but after i had reserved the room i read on the reviews if you stay on 7 0r eight floor in front part...

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Helpful?
Thank Sandie W
Brian H, Sales Manager at Hilton Garden Inn Louisville Airport, responded to this review

Dear Sandie W, I'm so pleased that your stay, though not exactly what you intended, was an exceptional stay. We will pass this review along to Rohan, Tyler and Logan and I am sure they will be pleased that they gave you a great experience. The Hilton Garden Inn Louisville Airport's policy is to exceed the expectations of our guests...

Louisville, Kentucky
Reviewed June 27, 2016

No security in the hotels front parking lot. My husbands 2016 Ford F150 broken into. Beats wireless headphones stolen from my room. We called the police and they reported this was an ongoing issue at this hotel.

Review collected in partnership with Hilton Garden Inn
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Helpful?
1Thank Deana J
Brian H, Sales Manager at Hilton Garden Inn Louisville Airport, responded to this review

Dear Deana J, I am so sorry to hear about your losses. If you have time, I would like to hear more about this situation. Please call me directly at 502 318 2343 or email me at brian.hayden@hilton.com. Brian Hayden Sales Manager Hilton Garden Inn Louisville Airport

Wales
Reviewed June 25, 2016

We stayed during a really busy time. I don't think they were well prepared or no how to handle stressful situations. I wouldn't recommend this hotel unless your looking for staff that complains about how busy they are.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank madisonf277
Brian H, Sales Manager at Hilton Garden Inn Louisville Airport, responded to this review

Dear madisonf277, I thank you for your time writing this review. I can assure you that this behavior is not the norm at our hotel. With that in mind, if you have not spoken to a member of our management staff by now, please call me directly at 502 318 2343 or email me at brian.hayden@hilton.com. I would like to...

North Chicago, Illinois
Reviewed June 24, 2016

Great staff. Good location. Excellent sports restaurant next door. Front desk will give you a coupon for a free appetizer. Best thing was the free shuttle too and from airport plus it will take you anywhere and pick you within a 2 mile radius including Churchill Downs.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank ritaw488
Brian H, Sales Manager at Hilton Garden Inn Louisville Airport, responded to this review

Dear ritaw488, I thank you for taking the time to write your review. We have a culture at the Hilton Garden Inn Louisville Airport to exceed our guest's expectations with a you can count on me attitude. We would hope that you would consider staying with us the next time you want to have a get away. Brian Hayden Sales...

Corbin
Reviewed June 22, 2016

Lovely staff who helped to make a great start to a vacation. Stayed in middle of building on the fifth floor room was very quiet despite full hotel. The restaurant was awesome best hotel meal ever!! Wished lived closer just to come and have dinner. Shuttle service was excellent both ways by friendly staff.

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Helpful?
Thank TaulleyH
Brian H, Sales Manager at Hilton Garden Inn Louisville Airport, responded to this review

Dear TaulleyH, Thank you for taking your time to share your experience at our hotel. We are always striving to exceed our guest's expectations with every guest on every stay. We hope you will consider staying with us the next time you are flying out of SDF. Brian Hayden Sales Manager Hilton Garden Inn Louisville Airport

Questions? Get answers from hotel staff and past guests. Ask a question

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06/11/2017 06/12/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
Great American Grill
Cuisines: American
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
In an effort to improve the on property experience, our guest rooms will be undergoing renovations from January 9 - May 4, 2017. We apologize for any inconvenience that this may cause. Please don't hesitate to reach out to the front desk with any questions or concerns. Welcome to the Hilton Garden Inn Louisville Airport hotel. We are located in the airport corridor, five minutes from downtown. We are convenient to a variety of local restaurants, the corporate offices of Yum! Brands and attractions like Churchill Downs, the University of Louisville and the Kentucky Expo Center. Enjoy easy access to Interstate 65 and Interstate 264. Stay connected while traveling with complimentary WiFi throughout our Louisville, KY hotel. Feel at home with complimentary amenities including a 24-hour business center, fitness center, indoor pool and 24-hour airport shuttle service. The restaurant serves hearty cuisine for breakfast and dinner, and the 24-hour pantry offers beverages and snacks. Select from 9,000 sq. ft. of flexible function space for business meetings or social events. ... more   less 

Additional Information about Hilton Garden Inn Louisville Airport

Address: 2735 Crittenden Dr, Louisville, KY 40209-1113
Location: United States > Kentucky > Louisville > Fairgrounds , South Side
Price Range: $128 - $267 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Louisville Airport 3*
Number of rooms: 208
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Expedia, Booking.com, Travelocity, Hotwire, Orbitz, Hotels.com, Priceline, HotelsforEveryone, Cancelon, Cheap Tickets, getaroom.com, TripOnline SA, Evoline ltd, HotelsClick, HotelQuickly and HRS so you can book your Hilton Garden Inn Louisville Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Louisville Airport Hotel Louisville
Hilton Louisville
Louisville Hilton
Hotel Style:
#3 Green Hotel in Louisville
#7 Family Hotel in Louisville
#11 Romantic Hotel in Louisville
#18 Business Hotel in Louisville
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Garden Inn Louisville Airport staff and other travelers.
11 questions
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See all questions (11)

Questions? Get answers from Hilton Garden Inn Louisville Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Away from the elevator for less noise”
DrParticle, 1 week ago | Read review
“The higher rooms have already been remodeled.”
rhondah138, 2 weeks ago | Read review
“we were on the Odd side, had a great view of Churchill Downs & Cardinal Stadium, and sunsets.”
janalealobato, 3 weeks ago | Read review
“Reserve early, especially during Derby and baseball seasons.”
articuno75, 5 weeks ago | Read review
“I like away from the elevator”
jimr563, Apr 3, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Priceline
$153* /night
View Deal
GardenInn.com$159
Travelocity$159
AMOMA$299
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*Disclaimer
Prices are for 1 room, 2 adults
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