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Hilton Garden Inn Louisville Airport

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Hilton Garden Inn Louisville Airport
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688 Reviews from our TripAdvisor Community

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Showing 684: English reviews
Louisville, Kentucky, United States
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed for 2 nights for a conference held at the hotel. Big open layout. Comfortable rooms. Great encounters with all staff. Convenient location, with nearby restaurants. There was a restaurant on site that I didn't try, but the food looked good. I saw an airport shuttle available as well.

Helpful?
Thank Ben C
Sellersburg, Indiana
Level Contributor
58 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

This was the second time we stayed here prior to an early flight. It was delightful this time as before. Clean comfortable rooms, excellent service, yummy restaurant, and prompt comfortable airport shuttle. We are delighted to have such a nice hotel for our early flights and plan to stay here many times in the future.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Annie65561
Turku, Finland
Level Contributor
77 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Location is nearby the Airport, they offer a free shuttle. Rooms are clean and in really good shape, Breakfast choices are excellent, plus there are two great restaurants options walking distance from the Hotel for Lunch and Dinner. Gym is small but quite functional. I will stay here again without hesitation

Helpful?
Thank Roberto G
Brian H, Sales Manager at Hilton Garden Inn Louisville Airport, responded to this review

Dear Roberto G, Thank you for taking the time to review our property. We are so pleased that you experienced our "You Can Count on Me" customer service. We look forward to your next visit. Brian Hayden Sales Manager Hilton Garden Inn Louisville Airport More 

Roswell, GA
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

If you area staying near the airport the Hilton Garden Inn is an excellent choice. Clean rooms, friendly staff, ample parking and a great breakfast. The hotel is near other restaurants for a change of pace.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank LovesTraveling100
Brian H, Sales Manager at Hilton Garden Inn Louisville Airport, responded to this review

Dear LovesTraveling100, Thank you for taking the time and effort to complete this review. We at the Hilton garden Inn Louisville Airport are always striving to exceed our guest's expectations with "You Can Count on Me" service. We hope that you will consider staying with us again on your next visit to the Louisville, Ky Metro Area. Brian Hayden Sales... More 

Saint Louis, Missouri
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is right across the street from the football stadium. There was a football game going on during my checkin time. The Hilton parking lot was blocked off and police were directing traffic in the opposite direction of where I needed to be to gain entrance. After a 4.5 hour drive, I was super frustrated. Unfortunately, I had to... More 

Helpful?
1 Thank aeg9fd77
Brian H, Sales Manager at Hilton Garden Inn Louisville Airport, responded to this review

Dear aeg9fd77, I'm am sorry that you arrived and found the traffic problems due to the football game. We at the Hilton Garden Inn Louisville Airport strive to offer "You Can Count on Me" service that starts with the General Manager and flows on to our Banquet Set up Crew and Maintenance Personnel. I'm glad that you received that type... More 

Blairsville, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I prize the quality and consistency I almost always receive at Hilton properties, and this Hilton Garden Inn did not fail. The hotel staff, from the bar tender/waitress, desk staff, and manager were so pleasant, courteous, helpful to my needs, and went out of their way to assure I was satisfied. The room was very comfortable, clean, and did not... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank David R
Brian H, Sales Manager at Hilton Garden Inn Louisville Airport, responded to this review

Dear David R, Thank you for your kind words. Every staff member strives to offer "You Can Count on Me" service and exceed our guest's expectations. We hope that when you are traveling through the Louisville Area again, you consider staying at the Hilton Garden Inn Louisville Airport. Brian Hayden Sales Manager Hilton Garden Inn Louisville Airport More 

1 review
3 of 5 stars Reviewed 1 week ago via mobile

The carpet in the room was unacceptable. There was a black tar like substance all over it. Made me afraid to walk on it. The hotel was booked solid for the football game, so I was unable to switch. Also, there were no drinking glasses in the room. There were 2 paper cups. We got more from the front desk.... More 

Helpful?
Thank Ruth S
Brian H, Sales Manager at Hilton Garden Inn Louisville Airport, responded to this review

Dear Ruth S, The Hilton Garden Inn Louisville Airport strives to exceed our guests expectations. It seems that we fell very short of your expectations. I encourage you to call me directly at 502 318 2343 or email me directly at brian.hayden@hilton.com to discuss your stay. Brian Hayden Sales Manager Hilton Garden Inn Louisville Airport More 

Dallas, Texas
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

this is a home away from home for the weary business traveler and a good place to lay your head. the smiling staff shows they are happy to work there and happy that you are a guest. this is my go to in Louisville.

Helpful?
1 Thank Cynthia U
Brian H, Sales Manager at Hilton Garden Inn Louisville Airport, responded to this review

Dear Cynthia U, The Hilton Garden Inn Louisville Airport is always striving to offer our guests "You Can Count on Me" service and exceed their expectations. We are happy to hear that we are achieving these goals with you and hope to continue to have the opportunity to exceed these new expectations on your next stay. Brian Hayden Sales Manager... More 

Charleston, South Carolina
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed here with a friend and her daughter for a quick girls getaway over labor day weekend. The staff was tremendously helpful and the room was clean and comfortable. THEY HAVE AMAZING SHOWERS!! Lots of attractions are nearby and it made a great home base for us during our trip. I look forward to returning soon!

Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank misskariw
Brian H, Sales Manager at Hilton Garden Inn Louisville Airport, responded to this review

Dear misskariw, Thank you so much for your kind words. We are honored that you would take the time to fill out a review. We are always striving to offer "You Can Count on Me" service and exceed our guest's expectations. We hope the you will have another Girls Trip to Louisville in the future to try some of the... More 

Michigan, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Great experience...will come back. Use the shuttle to the game, that was great! Staff very friendly. rooms very clean and beds very comfortable. Hotel is updated an new looking. Check in and check out process was quick.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Wendy F
Brian H, Sales Manager at Hilton Garden Inn Louisville Airport, responded to this review

Dear Wendy F, We thank you for your kind review about our property. We are glad that you were able to make it down for the game and hope you will make it down again. GO CARDS!!!!! Brian Hayden Sales Manager Hilton Garden Inn Louisville Airport More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
Great American Grill
Cuisines: American
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Louisville Airport

Address: 2735 Crittenden Dr, Louisville, KY 40209-1113
Location: United States > Kentucky > Louisville > Fairgrounds , South Side
Price Range: $117 - $294 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Louisville Airport 3*
Number of rooms: 210
Reservation Options:
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Also Known As:
Hilton Garden Inn Louisville Airport Hotel Louisville
Hilton Louisville
Louisville Hilton
Hotel Style:
#3 Green Hotel in Louisville
#7 Family Hotel in Louisville
#11 Romantic Hotel in Louisville
#18 Business Hotel in Louisville
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