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Embassy Suites by Hilton Louisville

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1,020 Reviews from our TripAdvisor Community

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Showing 1,014: English reviews
Bethlehem, Pennsylvania
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

My husband and I stayed here as we explored the Kentucky Bourbon Trail. Suite was perfect, staff was very attentive. If I had to list any negative, it would be that the activity in the main area on the first floor echoes up into the rooms.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Tlcurcio
sturgis, United States
5 of 5 stars Reviewed 2 days ago NEW

This was our first stay at this Hilton hotel. services were outstanding. The rooms were in great condition; clean and attractive. It had the look of a new building but learned that it had been remodeled. Great entry view in the lobby. The grounds were in perfect condition. Our group had little problems in locating places for our group pictures.... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Robert G
Lexington, Kentucky
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We love Embassy Suites and this is one of the best! One of the cleanest hotels I've ever stayed in. The location is pretty handy, but we weren't interested in going downtown. If you do though, it's only about 15 minutes away. The manager's reception and breakfast make it an awesome value! The breakfast is WAY above the standard free... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
2 Thank ACintheKy
Lafayette, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

If you need a place for a short stay this is perfect if breakfast is your meal. The front desk does not take the time to listen or care if you're a Diamond member or not. This did not compare to the other Embassy Suites I have stayed at before.

Review collected in partnership with Embassy Suites Hotels

Helpful?
1 Thank Rafael B
Verl W, Manager at Embassy Suites by Hilton Louisville, responded to this review

Thank you letting us know of your stay. I am sorry that the front desk staff did not meet your expectations. Your comments certainly are not indicative of what I hear from the great majority of our guests. The front desk is held to high standards of service and hospitality, usually meeting- if not exceeding- expectations. However, your experience is... More 

London, Kentucky
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed overnight for a wedding this last Friday night. I was worried when I say two buses of college/high school students roll in as I was checking in. However, other than when they were checking in I didn't hear them at all. The Suite was very nice and well maintained. The only concern I had was that whoever had... More 

Helpful?
Thank Mike P
Indianapolis, United States
1 review
5 of 5 stars Reviewed 1 week ago

Was nice to get back to an Embassy Suite after multiple stays at they typical business travel hotel, nice staff, great breakfast, good size room, and hotel was very close to my appointments...definitely will be staying here next time I'm on the East Side of Louisville

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Nicholas B
1 review
5 of 5 stars Reviewed 1 week ago

This hotel is great! The staff are friendly, the breakfast buffet had good tasty selections, plenty of other options too. The rooms are large and comfortable. The manager's reception had a good selection of free drinks and the only thing lacking was a better selection of appetizers. Very nice hotel and I will stay there every opportunity I get!

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank A5336RDdouglasb
Coastal South Carolina, South Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Rooms have a bad mold smell, two defective televisions in the room, stains on the couch and table in the suite, broken desk chair. Staff was excellent friendly and courteous, the rooms are just it a very bad state.

Review collected in partnership with Embassy Suites Hotels

Helpful?
1 Thank I2698ZYkevinj
Verl W, Manager at Embassy Suites by Hilton Louisville, responded to this review

Thank you for letting me know of your stay. As you can see by looking at the great majority of our reviews, this is certainly not indicative of what we strive for here at Embassy Suites/ Louisville East. You have my sincere apologies that we fell below your expectations during your stay. The next time you are in the area,... More 

Vandergrift, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

stayed here on our way to a company sponsored seminar in Nashville, TN. The staff was very helpful even though we arrived late in the evening. the rooms were very clean and breakfast was excellent the next morning just as expected.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Larry G
Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

WAYYYY TO MUCH went wrong. Elevator broke one of the nights...that no fun when you room is on the 5th floor and you have 2 toddlers with you. Ran out of breakfast both days. There was water by the elevators floor due to its close proximity to the pool which caused my wife to slip. I left regretting bring a... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
1 Thank faizbad
Kyle_Brandon, Assistant General Manager at Embassy Suites by Hilton Louisville, responded to this review

Thank you for choosing Embassy Suites Louisville East and giving us your feedback on Tripadvisor. I am very sorry we were not able to provide you with the quality of services you deserved during your recent stay with us. Please know that this is not typical of our hotel and staff, and we are sorry we didn’t meet your expectations... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Free Parking
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Embassy Suites by Hilton Louisville

Address: 9940 Corporate Campus Dr, Louisville, KY 40223-4032
Location: United States > Kentucky > Louisville
Price Range: $144 - $252 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Louisville 3.5*
Number of rooms: 150
Reservation Options:
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Also Known As:
Embassy Suites Louisville
Louisville Embassy Suites
Hotel Style:
#2 Green Hotel in Louisville
#3 Romantic Hotel in Louisville
#3 Family Hotel in Louisville
#3 Business Hotel in Louisville
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