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La Quinta Inn & Suites Louisville

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La Quinta Inn & Suites Louisville
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241 Reviews from our TripAdvisor Community

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Showing 241: English reviews
Banner Elk, North Carolina
2 reviews
4 of 5 stars Reviewed 1 week ago

We have stayed at this hotel several times and David Childers at the front desk always greets us with a friendly smile. He helps to ensure our stay is comfortable. The hotel is just off Highway 64 and close by some decent places to eat.

Helpful?
Thank CocoHershey
Management response:

Thank you so much for being our loyal guest. I am glad your stay was comfortable.I will relay your message to David. Looking forward to seeing you on your next trip. Thank you, Ken P. More 

New London, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Have stayed here many times and are always very happy with the rooms and the staff. The rooms are clean as well as the pool and common areas. The parking is ample and clean. The staff are always friendly and even remember our names from year to year.

Review collected in partnership with La Quinta

Helpful?
Thank Jamey S
Management response:

Thank you Jamey, Thank you so much for being our loyal guest. We try our best to keep this place as clean as possible. The staff really appreciate your kind words. Thank you and see you on your next trip. Thank you, Ken P. More 

Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Friendly staff yet, this hotel needs to be demolished. The rooms are way below average. We were forced to take a room with a pull out bed and the springs were busting through. Our reservations were for 2 nights yet, after suffering through night 1 we had to determine if we would move hotels or purchase our own sleeping mats.... More 

Helpful?
Thank TENNFamily4
Management response:

Thank you for staying with us and taking the time to let us know about your experience. I apologize for the room condition. We will use this information to address the issue as soon as possible. Thank you, Ken P. More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago via mobile

The best thing about this LaQuinta was the staff...all very friendly. Our room smelled bad, maybe because it was on the lower floor. It was a musty and dogish smell. Of course, we were traveling with dogs, and so it seemed silly to fuss. We arrived extremely late, around 2 am...slept a bit and were out by 9. I cannot... More 

Helpful?
Thank Heather S
Management response:

I am glad our staff was very accommodating. Sorry about the room issue. We will address it as soon as possible. Looking forward to seeing you again. Ken P. More 

Elizabethton, Tennessee
Level Contributor
37 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was a excellent location for us as we left town after a concert heading east. Rooms very comfy and good mattresses. Breakfast was poorly than you expect even for free hotel breakfasts but you get what you pay for. If the need arises we will use this one again. Rooms very quiet, even near elevator.

Helpful?
Thank TNDauksch
LaQuintaInnLouisvil, Webmaster at La Quinta Inn & Suites Louisville, responded to this review

Dear Guest, Thank you so much for your kind words. I’m so pleased that you found us a clean and pleasant place to stay and that our amenities were to your liking. I'm sorry the breakfasts didn't meet your expectations. We take real pride in this hotel and in serving guests like you, and I’m extremely happy that you had... More 

Biloxi, Mississippi
1 review
2 of 5 stars Reviewed 4 weeks ago

The room was in disrepair, had not been cleaned properly, part of the ceiling in the bathroom was hanging, small piece, nevertheless. The morning clerk was not attentive at all, he was too busy paying attention to his George carlin video and not the guests.

Review collected in partnership with La Quinta

Helpful?
Thank ELIESGRANDPA
LaQuintaInnLouisvil, Webmaster at La Quinta Inn & Suites Louisville, responded to this review

Dear Guest, I’m terribly sorry that we failed to meet your needs and did not live up to your expectations. We take pride in our hotel and in providing a great place to stay for so many guests, and I deeply regret that we let you down. We’re working to improve our customer service, and perhaps you will give us... More 

Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed July 20, 2016 via mobile

Have to rate this as one of the worst. -front desk was playing on their personal phone again as you could hear them typing in the back. I understand down time but not good when you have to wait 5 minutes to get checked in after a trip. The Same thing happened 3 weeks ago when when stayed here. That... More 

Helpful?
Thank Doc K
LaQuintaInnLouisvil, Webmaster at La Quinta Inn & Suites Louisville, responded to this review

Dear Guest, Thanks for your comments. I’m sorry that several issues combined to make your stay less than desirable. We take real pride in offering the best possible guest experience, and I understand that we let you down. You can be sure we’ll do better for you next time. Nothing means more to us than providing a pleasant guest experience.... More 

1 review
2 of 5 stars Reviewed July 14, 2016 via mobile

Front desk staff member was not helpful and was basically rude. We asked for pillows and a blanket for the sofa bed in our room. She gave us a mattress cover for a blanket and told us she only had one pillow. The indoor pool was cold and was so tiny, the sign said maximum of 5 people in the... More 

Helpful?
Thank Echo W
LaQuintaInnLouisvil, Webmaster at La Quinta Inn & Suites Louisville, responded to this review

Dear Guest, Thanks for your comments. I’m terribly sorry that we failed to meet your expectations in some ways and that you were disappointed in your stay here. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again... More 

Nashville, Tennessee, United States
Level Contributor
59 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed July 10, 2016

This was a business trip to Louisville KY and I brought my little yorkie dog with me. I always try to choose La Quinta since they are a pet friendly hotel chain. Checkin was flawless with the evening shift front desk clerk. I had to work over night, so i slept during the day. The hotel was very quiet and... More 

Review collected in partnership with La Quinta

Helpful?
Thank Nashville_Daniel
LaQuintaInnLouisvil, Webmaster at La Quinta Inn & Suites Louisville, responded to this review

Dear Guest, Thanks for being among our many satisfied guests. So often, only those with an issue or complaint bother to comment, and your positive feedback means a lot to us. Our team reads all comments and we are all inspired by your positive, upbeat assessments of our hotel. You can be sure we'll be here for you in the... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Free Parking
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our hotel is located in the heart of Kentucky, only minutes from major area companies and businesses, sports and recreation facilities, and wide-ranging area attractions. Whether you are a traveling corporate executive here on a sightseeing vacation, or just here visiting family and friends, our friendly and courteous staff is here to offer you a warm welcome. We are a bluegrass town with enriched southern culture and character, and you can choose from hundreds of dining, shopping, and local business options in this area. Make the most of your stay with our modern amenities and first-class features not far from all the best sights of the city. The Kentucky Derby may be a top destination in Louisville, but it is certainly not the only draw to this popular area. This city is located along the southeastern border between Kentucky and Indiana at the Ohio River. In fact, locals love to call this metro region "Kentuckiana" because it connects the commercial, economic and social interests of two states. Bottom line, it's a premier spot for the traveling business professional. And, as an area that has a sphere of influence that is both Southern and Midwestern, the distinct local culture charms wide-ranging visitors for leisure travel. Chockfull of annual festivals, it's impossible to choose just one reason to come to this area. Thunder over Louisville, for example, is the largest annual fireworks display in the country. With the city's love of independent art, music, and business, Louisville also boasts a booming indie scene. ... more   less 

Additional Information about La Quinta Inn & Suites Louisville

Address: 1501 Alliant Ave, Louisville, KY 40299-6371
Location: United States > Kentucky > Louisville > East Louisville
Price Range: $105 - $147 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites Louisville 2.5*
Number of rooms: 59
Reservation Options:
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