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Courtyard Louisville Airport

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Courtyard Louisville Airport
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207 Reviews from our TripAdvisor Community

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Showing 207: English reviews
Level Contributor
3 reviews
4 of 5 stars Reviewed 6 days ago NEW via mobile

Nice place to stay. Shuttle service was very nice. Took us to the Churchill downs on Saturday and then AFTER we had already checked out on Sunday they still took us to the state fair and picked is back up!! Only complaint was the rooms weren't clean enough. There was a piece of plastic that hangs tags on clothes and... More 

Helpful?
Thank Robert M
Louisville, Kentucky, United States
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed one night before a meeting. Room was comfortable and AC worked great. No noise issues. Property did have an indoor pool, jacuzzi, and workout facility but I didn't use them. There was a bar on site but it closed as I was arriving so can't speak to it either. Definitely a convenient place to stay for quick access to... More 

Helpful?
Thank Ben C
Cincinnati, Ohio
Level Contributor
127 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 180 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

I stay at Marriott locations about 150 nights a year and this is likely the worst. 1. Check-In = the two workers were not happy to be there, talked about how it was a very long day, there was no welcome, no thanks for being a Platinum Premier, and really no acknowledgement I was standing there until I asked if... More 

Helpful?
Thank makua
William G, General Manager at Courtyard Louisville Airport, responded to this review

Dear Makua, Thank you for reviewing your recent stay at the Louisville Airport Courtyard. I am extremely sorry that your stay was below your expectations. You have provided some incredible feedback for us to use and improve on and I assure you we will do just that. Service and cleanliness are two elements of any guest experience that we have... More 

Bargersville, Indiana
Level Contributor
5 reviews
3 of 5 stars Reviewed 1 week ago via mobile

We planned a girls overnight here months ago for my mother's birthday. My sister drove up from Tennessee and I drove down from Indiana. To our surprise, the hotel issues parking permits with your reservation but you are only allowed to keep one vehicle in their lot! This was not listed anywhere when making the reservation and was an inconvenience... More 

Helpful?
Thank kakie423
William G, General Manager at Courtyard Louisville Airport, responded to this review

Hi Kakie423, Thanks so much for your review! We appreciate the kind words about the cleanliness of our rooms, comfort of the bed and great location we offer! I'm very sorry for any confusion you had with our staff while making your reservation or any complications while checking in. There are several times for major events during the year that... More 

London, United Kingdom
Level Contributor
133 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

First of all the airport is an easy choice for road trippers as its convenient to the interstates as well as close to downtown. The hotel itself is a respectable airport hotel that probably gets its fair share of traffic but still doesn't feel too impersonal. Staff were helpful and considerate and the rooms were very satisfactory and comfortable.

Helpful?
Thank SkypeDaddy
Hanson, Kentucky
Level Contributor
83 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The location is great if visiting the Freedom Hall area. Hotel is clean and updated. Does not have a complimentary breakfast and breakfast closes at 9:30 am even if you are willing to pay for it. They apparently don't have a service elevator. Housekeeping and/or hotel maintenance people were always using the guest elevators.

Helpful?
Thank John D
Antioch
Level Contributor
72 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here for two nights during a show, enjoyed it. The staff was friendly, it was a good environment. Everything was clean. It was reasonable priced. I really cannot complain about anything. Will be back next year.

Helpful?
Thank Brian N
Michael N, Guest Relations Manager at Courtyard Louisville Airport, responded to this review

Dear Brian N, Thank you for staying with us at the Courtyard Louisville Airport recently and for taking the time to post your excellent review. We are glad you enjoyed the hotel. It is pleasing to hear that you will be back again. That is the best compliment a hotelier could receive. We look forward to welcoming you back for... More 

Tampa, Florida
1 review
5 of 5 stars Reviewed 3 weeks ago

My boss stayed here for business, and he needed documents printed - in color no less. I communicated with the staff and the General Manager, Bill Gauerke, about the needs of my boss and all assisted and made sure my boss had his documents in hand. This was all way beyond the call of duty. As far as the facility... More 

Helpful?
Thank ColsCarney
Michael N, Guest Relations Manager at Courtyard Louisville Airport, responded to this review

Dear ColsCarney, We are so glad your boss chose to stay at the Courtyard Louisville Airport and thank you for the wonderful review. Going above beyond the call of duty truly sets our hotel apart from the rest. Our hotel General Manager, Bill Gauerke, is constantly thinking of ideas of how we can surprise and delight our guests. It is... More 

kentucky
Level Contributor
121 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We had a great one night stay at this hotel. We chose it because of the free shuttle to the airport. There was no charge for parking or the shuttle. Other hotels in the area had up to $20 fee for these services. The rooms were very clean and the beds were great. The only problem we experienced was the... More 

Helpful?
Thank love2travelky
Michael N, Guest Relations Manager at Courtyard Louisville Airport, responded to this review

Dear love2travelky, Thank you for staying with us at the Courtyard Louisville Airport and for taking the time to post your positive review. I am so glad that you had such a pleasant stay and enjoyed many aspects of our hotel. It was a pleasure to have you as our guest and we hope to see you again soon on... More 

Indianapolis, Indiana
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed two nights for a business function. Great people that made sure we were comfortable and taken care of. Check in was delayed but had empathy for under trained staff. Once done, the rest of the stay went well. Room was clean and well conditioned. Plumbing fixtures need a refurbish but other than that, all good. Hot water was HOT... More 

Helpful?
Thank thact
Michael N, Guest Relations Manager at Courtyard Louisville Airport, responded to this review

Thank you for your fantastic review! We're pleased that you stayed at the Courtyard Louisville Airport and even more pleased that you enjoyed our hospitality. We are glad that you liked your accommodations. It was a pleasure to have you as our guest, and we hope to see you again soon. All the Best, Michael--GRM More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Courtyard Louisville Airport

Address: 819 Phillips Ln, Louisville, KY 40209-1329
Location: United States > Kentucky > Louisville > South Side
Price Range: $105 - $267 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Louisville Airport 3*
Number of rooms: 144
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Also Known As:
Courtyard By Marriott Louisville Airport Hotel Louisville
Louisville Marriott
Louisville Courtyard
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