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Courtyard Louisville Airport

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Courtyard Louisville Airport
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214 Reviews from our TripAdvisor Community

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Showing 214: English reviews
Level Contributor
7 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

From the time I arrived to the shuttle to the airport, my stay was comfortable and very nice. Jessie and all the staff were courteous and extremely attentive. It is what I expected and received from a stay at Marriott.

Helpful?
Thank Paul W
Michael N, Guest Relations Manager at Courtyard Louisville Airport, responded to this review

Dear Paul, Thank you for taking the time to review your stay at the Courtyard Louisville Airport. It is a pleasure to read you liked our property and staff was attentive. We also appreciate the kind words you had for Jessie. Your comments will encourage our team and let them know that their efforts do not go unnoticed. Thank you... More 

Windsor, Colorado
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Stayed at this hotel for business travel this past week. The staff greeted guests cheerfully and was extremely helpful when I needed extra bedding. The room was extremely clean and comfortable, and it was easy to do work at the desk. The food in the cafe is good. An improvement I would offer is to make all food fresh. Not... More 

Helpful?
Thank Tvsalesman
Michael N, Guest Relations Manager at Courtyard Louisville Airport, responded to this review

Dear Tvsalesman, Thank you so much for sharing your experience here. I would like to apologize for the food and beverage issues you experienced. I will be sharing your comments with our F&B Team to ensure this was an isolated issue that is corrected moving forward. Interrupted sleep can easily change a hotel stay from great to poor, and I’m... More 

1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

We stay one night and the staff was very friendly and helpful our room over looked Kentucky Kingdom which is where we went so it was pretty nice being able to see the park all lit up. The rooms are a little dated but nice, clean and comfortable.

Helpful?
Thank Karen T
Michael N, Guest Relations Manager at Courtyard Louisville Airport, responded to this review

Dear Karen T, Thank you for your great review of the hotel. Our hotel staff is dedicated to making each guest feel at home and keeping our hotel clean and well maintained. We work hard to provide the best service and look forward to having you back as our guest. Safe Travels, Michael--GRM More 

Cayman Islands
Level Contributor
405 reviews
117 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Close to the airport with a free shuttle so easy to get to. The hotel is a little tired but the employees are what make it. The head of engineering checked me in - which I loved as cross training and getting customers settled is amazing. The rooms are old fashioned though everything works and I got a room with... More 

Helpful?
Thank CaymanGreg
Michael N, Guest Relations Manager at Courtyard Louisville Airport, responded to this review

Dear CaymanGreg, Thank you for the stellar review! We are thrilled you enjoyed your stay with us on your trip to Lousiville. I’m proud that Vadon, our Head of Engineering, exceeded your expectations, we are lucky to have him as part of our team. Everyone here at the Courtyard Louisville Airport looks forward to the privilege of welcoming you back!... More 

Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Last minute, booked this hotel. Nice and clean. Lady at check in desk was super friendly and helpful. Located in a safe area, right next to fairgrounds and Kentucky Kingdom. Would stay there again. Has a little store where you can buy snacks, drinks. Also has a small restaurant/bar, but didn't go there.

Helpful?
Thank Deblue4397
Michael N, Guest Relations Manager at Courtyard Louisville Airport, responded to this review

Deblue4397, Thank for the outstanding review! It is always a pleasure to hear our guests say how much they enjoyed themselves while with us in Louisville. We look forward to welcoming you back soon! Best Wishes, Michael--GRM More 

Elkview, WV
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Nice clean hotel goes along with the Marriott reputation. Only two negatives... no breakfast which we knew going in there is no complementary breakfast. They do have a bar area that serves breakfast and other foods and drinks but just thought it kind of stunk for the price you pay. Which brings me to my second negative. The price! This... More 

Helpful?
Thank Amanda B
Michael N, Guest Relations Manager at Courtyard Louisville Airport, responded to this review

Dear Amanda, Thank you for choosing to stay at the Courtyard Louisville Airport Hotel on your recent visit! We appreciate your feedback and look forward to your return! Safe Travels, Michael--GRM More 

Jimboomba
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed for 5 nights for the Hot Rod National visiting from Australia. The location was great especially as we were there for the Nationals. The stay was enjoyable with a great variety for breakfast, room was clean and comfortable. Check in was smooth with very nice staff. The shop was well equipped with good prices. Will stay again at... More 

Helpful?
Thank classicq
Michael N, Guest Relations Manager at Courtyard Louisville Airport, responded to this review

G'Day Mate, I am so pleased to hear that The Courtyard Louisville Airport has made a lasting impression on you. World travelers such as yourselves have often been to the most enchanting of destinations so your compliments are truly meaningful. We enjoyed hosting you and sharing so many hot rods with you every day. Wishing you a wonderful summer and... More 

Level Contributor
8 reviews
4 of 5 stars Reviewed August 22, 2016 via mobile

Nice place to stay. Shuttle service was very nice. Took us to the Churchill downs on Saturday and then AFTER we had already checked out on Sunday they still took us to the state fair and picked is back up!! Only complaint was the rooms weren't clean enough. There was a piece of plastic that hangs tags on clothes and... More 

Helpful?
Thank Robert M
Michael N, Guest Relations Manager at Courtyard Louisville Airport, responded to this review

I am pleased to hear about your recent experience at The Courtyard Louisville Airport! We work diligently to ensure all of our guests are fully satisfied with their room accommodations as it is our goal to provide unparalleled levels of service. I am sorry you had an issue with your room during your stay. Your feedback and recommendations are greatly... More 

Louisville, Kentucky, United States
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed August 22, 2016

Stayed one night before a meeting. Room was comfortable and AC worked great. No noise issues. Property did have an indoor pool, jacuzzi, and workout facility but I didn't use them. There was a bar on site but it closed as I was arriving so can't speak to it either. Definitely a convenient place to stay for quick access to... More 

Helpful?
Thank Ben C
Michael N, Guest Relations Manager at Courtyard Louisville Airport, responded to this review

Dear Ben C., Thank you very much for taking the time to share your thoughts on your recent stay with us. We are extremely pleased you had such a positive experience from the room to the amenities of the property. We hope to see you again soon. Regards, Mike--GRM More 

Cincinnati, Ohio
Level Contributor
127 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 182 helpful votes
1 of 5 stars Reviewed August 21, 2016

I stay at Marriott locations about 150 nights a year and this is likely the worst. 1. Check-In = the two workers were not happy to be there, talked about how it was a very long day, there was no welcome, no thanks for being a Platinum Premier, and really no acknowledgement I was standing there until I asked if... More 

Helpful?
Thank makua
William G, General Manager at Courtyard Louisville Airport, responded to this review

Dear Makua, Thank you for reviewing your recent stay at the Louisville Airport Courtyard. I am extremely sorry that your stay was below your expectations. You have provided some incredible feedback for us to use and improve on and I assure you we will do just that. Service and cleanliness are two elements of any guest experience that we have... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Restaurant
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Courtyard Louisville Airport

Address: 819 Phillips Ln, Louisville, KY 40209-1329
Location: United States > Kentucky > Louisville > South Side
Price Range: $116 - $218 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Louisville Airport 3*
Number of rooms: 150
Reservation Options:
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Also Known As:
Courtyard By Marriott Louisville Airport Hotel Louisville
Louisville Marriott
Louisville Courtyard
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