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Courtyard Louisville Airport

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Courtyard Louisville Airport
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213 Reviews from our TripAdvisor Community

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Showing 213: English reviews
Windsor, Colorado
Level Contributor
19 reviews
7 hotel reviews
4 of 5 stars Reviewed yesterday NEW

Stayed at this hotel for business travel this past week. The staff greeted guests cheerfully and was extremely helpful when I needed extra bedding. The room was extremely clean and comfortable, and it was easy to do work at the desk. The food in the cafe is good. An improvement I would offer is to make all food fresh. Not... More 

Helpful?
Thank Tvsalesman
1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

We stay one night and the staff was very friendly and helpful our room over looked Kentucky Kingdom which is where we went so it was pretty nice being able to see the park all lit up. The rooms are a little dated but nice, clean and comfortable.

Helpful?
Thank Karen T
Cayman Islands
Level Contributor
405 reviews
117 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Close to the airport with a free shuttle so easy to get to. The hotel is a little tired but the employees are what make it. The head of engineering checked me in - which I loved as cross training and getting customers settled is amazing. The rooms are old fashioned though everything works and I got a room with... More 

Helpful?
Thank CaymanGreg
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Last minute, booked this hotel. Nice and clean. Lady at check in desk was super friendly and helpful. Located in a safe area, right next to fairgrounds and Kentucky Kingdom. Would stay there again. Has a little store where you can buy snacks, drinks. Also has a small restaurant/bar, but didn't go there.

Helpful?
Thank Deblue4397
Elkview, WV
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nice clean hotel goes along with the Marriott reputation. Only two negatives... no breakfast which we knew going in there is no complementary breakfast. They do have a bar area that serves breakfast and other foods and drinks but just thought it kind of stunk for the price you pay. Which brings me to my second negative. The price! This... More 

Helpful?
Thank Amanda B
Jimboomba
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed for 5 nights for the Hot Rod National visiting from Australia. The location was great especially as we were there for the Nationals. The stay was enjoyable with a great variety for breakfast, room was clean and comfortable. Check in was smooth with very nice staff. The shop was well equipped with good prices. Will stay again at... More 

Helpful?
Thank classicq
Michael N, Guest Relations Manager at Courtyard Louisville Airport, responded to this review

G'Day Mate, I am so pleased to hear that The Courtyard Louisville Airport has made a lasting impression on you. World travelers such as yourselves have often been to the most enchanting of destinations so your compliments are truly meaningful. We enjoyed hosting you and sharing so many hot rods with you every day. Wishing you a wonderful summer and... More 

Level Contributor
8 reviews
4 of 5 stars Reviewed 4 weeks ago via mobile

Nice place to stay. Shuttle service was very nice. Took us to the Churchill downs on Saturday and then AFTER we had already checked out on Sunday they still took us to the state fair and picked is back up!! Only complaint was the rooms weren't clean enough. There was a piece of plastic that hangs tags on clothes and... More 

Helpful?
Thank Robert M
Michael N, Guest Relations Manager at Courtyard Louisville Airport, responded to this review

I am pleased to hear about your recent experience at The Courtyard Louisville Airport! We work diligently to ensure all of our guests are fully satisfied with their room accommodations as it is our goal to provide unparalleled levels of service. I am sorry you had an issue with your room during your stay. Your feedback and recommendations are greatly... More 

Louisville, Kentucky, United States
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed one night before a meeting. Room was comfortable and AC worked great. No noise issues. Property did have an indoor pool, jacuzzi, and workout facility but I didn't use them. There was a bar on site but it closed as I was arriving so can't speak to it either. Definitely a convenient place to stay for quick access to... More 

Helpful?
Thank Ben C
Michael N, Guest Relations Manager at Courtyard Louisville Airport, responded to this review

Dear Ben C., Thank you very much for taking the time to share your thoughts on your recent stay with us. We are extremely pleased you had such a positive experience from the room to the amenities of the property. We hope to see you again soon. Regards, Mike--GRM More 

Cincinnati, Ohio
Level Contributor
127 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 182 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I stay at Marriott locations about 150 nights a year and this is likely the worst. 1. Check-In = the two workers were not happy to be there, talked about how it was a very long day, there was no welcome, no thanks for being a Platinum Premier, and really no acknowledgement I was standing there until I asked if... More 

Helpful?
Thank makua
William G, General Manager at Courtyard Louisville Airport, responded to this review

Dear Makua, Thank you for reviewing your recent stay at the Louisville Airport Courtyard. I am extremely sorry that your stay was below your expectations. You have provided some incredible feedback for us to use and improve on and I assure you we will do just that. Service and cleanliness are two elements of any guest experience that we have... More 

Bargersville, Indiana
Level Contributor
5 reviews
3 of 5 stars Reviewed August 19, 2016 via mobile

We planned a girls overnight here months ago for my mother's birthday. My sister drove up from Tennessee and I drove down from Indiana. To our surprise, the hotel issues parking permits with your reservation but you are only allowed to keep one vehicle in their lot! This was not listed anywhere when making the reservation and was an inconvenience... More 

Helpful?
Thank kakie423
William G, General Manager at Courtyard Louisville Airport, responded to this review

Hi Kakie423, Thanks so much for your review! We appreciate the kind words about the cleanliness of our rooms, comfort of the bed and great location we offer! I'm very sorry for any confusion you had with our staff while making your reservation or any complications while checking in. There are several times for major events during the year that... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Restaurant
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Courtyard Louisville Airport

Address: 819 Phillips Ln, Louisville, KY 40209-1329
Location: United States > Kentucky > Louisville > South Side
Price Range: $125 - $217 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Louisville Airport 3*
Number of rooms: 144
Reservation Options:
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Also Known As:
Courtyard By Marriott Louisville Airport Hotel Louisville
Louisville Marriott
Louisville Courtyard
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