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Holiday Inn Express Louisville Northeast

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Holiday Inn Express Louisville Northeast
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103 Reviews from our TripAdvisor Community

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Showing 103: English reviews
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Cleveland, Ohio
Reviewed 4 days ago NEWvia mobile

We stayed here while in town to visit the Louisville Slugger museum. The hotel is a quick drive to downtown Louisville. I travel frequently for work so I have stayed in several HIE. The accommodations were comparable and nice to what I have come to expect from an Express. The hotel has been recently remodeled (you could still smell the...

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Helpful?
Thank cmbhlb
Rocky P, Guest Relations Manager at Holiday Inn Express Louisville Northeast, responded to this review

I do apologize for your inconvenience while your stay with us but if you had call some one from the front desk they would have helped you with the blinds operation.

Woodstock, Canada
Reviewed 1 week ago

they have been remodeling and updating since i was last here rooms were clean and quiet nicely updated I will stay here again for sure breakfast was hot and kept full this hotel is near a lot of restaurants and shopping so was well placed

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Helpful?
Thank Patrick D
Rocky P, Guest Relations Manager at Holiday Inn Express Louisville Northeast, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Rocky Patel Guest Service Manager

Cincinnati, Ohio
Reviewed 3 weeks ago

We recently spent three nights at Holiday Inn Express, Louisville Northeast. It is in the process of renovation but this never bothered us at all. We had four rooms. The lobby/breakfast area is new, as well as the floor we stayed on. Beautifully done! The night manager went above and beyond to see to our needs. Everyone was exceptionally friendly...

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Helpful?
Thank Tacpec
Rocky P, Guest Relations Manager at Holiday Inn Express Louisville Northeast, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Rocky Patel Guest Service Manager

Saint Thomas, Canada
Reviewed 3 weeks ago

Recently renovated, clean, spacious rooms, very friendly and attentive staff. Large flat screen TVs. A nice size pool and exercise room to help you relax. Great breakfast choices, hot and cold. Recommended!

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Helpful?
Thank Zoltan K
Rocky P, Guest Relations Manager at Holiday Inn Express Louisville Northeast, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Rocky Patel Guest Service Manager

Buckner, Kentucky
Reviewed January 21, 2017

I came here for a weekend getaway with my boyfriend and we had an amazing time! The room was spacious and there was no noise present that could be heard in our room. The staff was very polite and friendly and really went the extra mile to make sure that we were taken care of. We were able to check...

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Helpful?
Thank pattersonshawna77
Rocky P, Guest Relations Manager at Holiday Inn Express Louisville Northeast, responded to this review

Thank you so much for your review of our hotel. We appreciate your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Rocky Patel Guest Service Manager

Olathe, Kansas
Reviewed January 19, 2017 via mobile

Pulled into the hotel - the parking lot filled with shipping crates throughout the good spaces to park. Lobby was nice and lady working the overnight was really nice. HOWEVER....it went down from there First off the day shift double booked my room and I nearly walked into an occupied room- fortunately the auditor figured this out and ran down...

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Helpful?
Thank Iron_snail
IHGService, Guest Relations Manager at Holiday Inn Express Louisville Northeast, responded to this review

Hi Iron_snail, It is our goal to consistently provide superior service and accommodations and we appreciate your feedback. Going through your comments, I'm glad that you found our lobby aesthetically appealing and that our Front Desk personnel was able to welcome you upon check in. However, the succeeding scenarios you described are concerning and I'm sorry if you and your...

Southaven, Mississippi
Reviewed November 16, 2016 via mobile

Room is very clean. Bed is comfortable and clean. All linens are soft and clean! Out of all the hotels I stay in, this property gives you a wipe to clean the remote. Just think how many people handle that remote. Even though house keeping cleans the remote. It's a piece of mind to clean it yourself.

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Thank Umpire2020
Charleston, West Virginia
Reviewed October 24, 2016

Very nice hotel, especially for the money! It looked like it had been given an upgrade & remodel and when I asked the clerk said it was finished in May 2016. It showed. It just had a new and fresh look about it. The room had the 50" TV in it which was the BIGGEST TV I have ever had...

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Helpful?
Thank James A
Rocky P, General Manager at Holiday Inn Express Louisville Northeast, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Rocky Patel Guest Service Manager

USA
Reviewed October 3, 2016

Poor customer service, hotel was under construction and as a Platinum Elite, I got the worst room in the place. There aren't words for how poor the overall quality of this place is. I stay in many hotels a year - few win my scorn so completely.

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Helpful?
Thank BlueHenFlyer
IHGService, Guest Relations Manager at Holiday Inn Express Louisville Northeast, responded to this review

Dear BlueHenFlyer, Thank you for taking the time to write a review about your stay with us. We are hospitality professionals who pride ourselves on delivering world class experience, however, it appears we fell short of our goal on your visit. We would like to apologize for the inconvenience caused by the renovation and for failing to meet your expectations...

Indiana
Reviewed September 21, 2016

I stayed here this past January and returned this week for a short stay. The renovations are NICE! Honestly, last time I stayed I did not think the hotel needed a makeover but it was refreshing. The breakfast area is definitely improved too! Lots of choices and very open. Now, here's what can be improved. The fitness room. First of...

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Helpful?
Thank MissAmericaCrownHead
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60 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Holiday Inn Express Louisville East is located off of I-265 exit-32, on Chamberlain Lane & Westport Road interchange, where our guests find Consistent Quality Service. We offer complimentary Deluxe Continental Breakfast with Hot Items, Heated Indoor Pool, Whirlpool, Fitness Center, Meeting facility up to 40 people. Convenient access to Ford Plant, local shopping, dining, area businesses & Churchill Downs, home of the Kentucky Derby.With our 100% satisfaction guarantee & Priority Club Rewards, is the right hotel for all your business & leisure needs. We are just minutes from Downtown Louisville, 4th Street Live, HorseShoe Riverboat Casino, Kentucky Fair and Exposition Center, Cardinal Stadium, University of Louisville Campus, E. P. Tom Sawyer Park, Six Flags Kentucky Kingdom, and Louisville International Airport, Airport Code SDF. Whether in town for business or pleasure we can meet and exceed your needs. With our central convenient location, your just minutes from restaurants and entertainment. We offer Complimentary High Speed Wired & Wireless Internet Access in Rooms, Lobby, Meeting Room, Breakfast Area & Business Center. ... more   less 

Additional Information about Holiday Inn Express Louisville Northeast

Address: 3711 Chamberlain Lane, Louisville, KY 40241
Location: United States > Kentucky > Louisville > East Louisville
Price Range: $118 - $205 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Louisville Northeast 2.5*
Number of rooms: 81
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Also Known As:
Holiday Inn Express Louisville i-265 East Hotel Louisville
Louisville Holiday Inn
Holiday Inn Louisville
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Questions & Answers

Questions? Get answers from Holiday Inn Express Louisville Northeast staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“2nd floor rooms are probably better.”
 of 5 bubbles jamesaG6718PW, Oct 24, 2016 | Read review
“All rooms were nice.”
 of 5 bubbles MissAmericaCrownHead, Sep 21, 2016 | Read review
“Construction/renovation noise is minimal.”
 of 5 bubbles KathyS468, Jun 26, 2016 | Read review
“It's in a very good area with restaurants and shopping centers around the corner.”
 of 5 bubbles dustinh171, Dec 11, 2015 | Read review
“Stay on high floor”
 of 5 bubbles cbMoline, Nov 2, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question