We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!
Message from TripAdvisor:
TripAdvisor has grounds to investigate that individuals or entities associated with or having an interest in this property may have attempted to interfere with traveler reviews and/or the Popularity Index for this property. Please take this into consideration when researching your travel plans. We make our best efforts to identify suspicious content and are always working to improve the processes we use to assess traveler reviews.

Holiday Inn Express Louisville Northeast

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Holiday Inn Express Louisville Northeast
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel"},"containerClass":null}
Add Photo Write a Review

92 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Showing 92: English reviews
San Antonio, Texas
1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

First, the interior of the place is falling apart, and the place looks totally unfinished with no indication of progress being made. Second, and more importantly, the customer service was abysmal. We booked our room with an understanding of a specific, post-tax rate. Upon check-out, we were told that our agreement was apparently invalid. The manager was not remotely understanding... More 

Helpful?
Thank lewismaverick
Simpsonville, South Carolina
Level Contributor
3 reviews
1 of 5 stars Reviewed 3 weeks ago

We stayed at the hotel in July. The employees we encountered on our stay were all wonderful! It was after the stay that the Management/Owner was less than professional! I left a skort on the hook on the back of the bathroom door. The skort had a large amount of cash in the front pocket. I called the hotel the... More 

Helpful?
Thank Cheryl C
Rocky P, Guest Relations Manager at Holiday Inn Express Louisville Northeast, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Rocky... More 

Travelers are raving about these Louisville hotels

1 review
1 of 5 stars Reviewed July 11, 2016

Depending on the out come of a situation i had, determines the overall rating and experience. On 7/9/16, the A/C unit quit working overnight. Talked to the front desk and left message for manager. Never received a call. When i returned home, I called again on 7/10. Still have not received phone call. Called corporate, They have to contact hotel.... More 

Helpful?
Thank Tim K
Rocky P, Guest Relations Manager at Holiday Inn Express Louisville Northeast, responded to this review

Thank you for your feedback. We understand and apologize for the inconvenience caused by the construction. We are currently working to make enhancements to deliver a more comfortable stay for all of our guests. We hope for the opportunity to make this up to you the next time you are in the area. Sincerely, Rocky Patel Guest Service Manager More 

Ohio
Level Contributor
103 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed July 10, 2016 via mobile

The size of the tv in my room made me so happy. The pool and gym were closed due to renovations and the place smelled like drywall but the tv and room were great. The bathroom was nicely updated and the shower had great water pressure. It's also located within walking distance to seceral delicious restaurants.

Helpful?
Thank Dustin H
Rocky P, Guest Relations Manager at Holiday Inn Express Louisville Northeast, responded to this review

Thank you so much for your review of our hotel. We appreciate your loyalty as an IHG® Rewards Club member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Rocky Patel Guest Service Manager More 

1 review
2 of 5 stars Reviewed July 9, 2016 via mobile

We were unaware until we had already paid 160 dollars that the entire first floor was going to be under construction. Our room smelled extremely musty, the carpeting was damp and there seemed to be dirt on the shower curtain/ sheets. Quite disappointing.

Helpful?
Thank Jennifer F
Rocky P, Guest Relations Manager at Holiday Inn Express Louisville Northeast, responded to this review

Thank you for your feedback. We understand and apologize for the inconvenience caused by the construction. We are currently working to make enhancements to deliver a more comfortable stay for all of our guests. We hope for the opportunity to make this up to you the next time you are in the area. Sincerely, Rocky Patel Guest Service Manager More 

Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 6, 2016 via mobile

This place is nice but something was off this visit. Most notably the room had a musk to it that I used some body spray to cover up. Water pressure was not what it was last time I was in town. Otherwise pretty decent still. Be warned though, some of our crew worked overnights which with the renovations going on... More 

Helpful?
Thank Michael S
Holiday Inn Exp... N, Guest Relations Manager at Holiday Inn Express Louisville Northeast, responded to this review

Thank you for your candid review and apologize for your inconvenience . Please feel free to contact me at holidayinnex1@aol.com so I can provide additional assistance. Thak you for staying with us. Rocky Patel Guest service Manager More 

Goose Creek, South Carolina, United States
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed June 26, 2016

This hotel was undergoing some major renovation to the main floor/lobby area and to the outside of the building. This hotel did an excellent job keeping the flow of the guests and the renovation on an even pattern. This hotel had the usual breakfast included with your stay. The food was really good the coffee very good. The work staff... More 

Helpful?
Thank Kathy S
Rocky P, Guest Relations Manager at Holiday Inn Express Louisville Northeast, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Rocky Patel Guest Service Manager More 

Fort Pierce, Florida
Level Contributor
43 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed June 15, 2016

Are room was very nice, breakfast was very good. The only negative was that it was overpriced. We could have gotten something else quite a bit cheaper and just as nice but there was an wedding we were going to and everyone else was staying there. So very nice but over priced.

Helpful?
Thank Marsha1354
Rocky P, General Manager at Holiday Inn Express Louisville Northeast, responded to this review

Thank you so much for your review of our hotel. We appreciate your loyalty as an IHG® Rewards Club member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Rocky Patel More 

Toronto
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed May 17, 2016 via mobile

Hotel is clean, decent and quiet. Not a lot of nearby amenities. Breakfast buffet is nice. There is a nice little gym and the staff is friendly. Exactly what one would expect from a Holiday Inn Express. The business centre was not great. One printer always had a jam and the other had no paper. Staff rectified paper but couldn't... More 

Helpful?
Thank MacBeans J
Rocky P, Public Relations Manager at Holiday Inn Express Louisville Northeast, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Rocky Patel Guest Service Manager More 

Toledo, Ohio
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed May 9, 2016 via mobile

This stay will be my first and last. First as a Spire Member and last stay at this location until Sold and Updated. I tried amend my stay dates at Check In and was told by Front Desk to Contact IHG, after 15 minutes on phone , i was able to Check In. After arriving in a sub par room... More 

Helpful?
Thank ErikKBergman
Rocky P, Guest Relations Manager at Holiday Inn Express Louisville Northeast, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Rocky... More 

Questions? Get answers from hotel staff and past guests. Ask a question

57 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (16)
Viewed
Room/Suite (13)
Viewed
Dining (1)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (41)
Viewed
Dining (8)
Viewed
Hotel & Grounds (8)
Viewed
Room/Suite (18)
Viewed
Pool/Beach Area (1)
Viewed
Business Center/Function Rooms (2)
Viewed
Bathroom (1)
Viewed
Other (3)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Louisville hotels
East Louisville
Hampton Inn Louisville-Northeast
East Louisville
Courtyard Louisville Northeast
East Louisville
Hilton Garden Inn Louisville Northeast
Show Prices
Show Prices
Show Prices
East Louisville
Country Inn & Suites By Carlson, Louisville East
East Louisville
Drury Inn & Suites Louisville North
East Louisville
Residence Inn Louisville Northeast
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Holiday Inn Express Louisville East is located off of I-265 exit-32, on Chamberlain Lane & Westport Road interchange, where our guests find Consistent Quality Service. We offer complimentary Deluxe Continental Breakfast with Hot Items, Heated Indoor Pool, Whirlpool, Fitness Center, Meeting facility up to 40 people. Convenient access to Ford Plant, local shopping, dining, area businesses & Churchill Downs, home of the Kentucky Derby.With our 100% satisfaction guarantee & Priority Club Rewards, is the right hotel for all your business & leisure needs. We are just minutes from Downtown Louisville, 4th Street Live, HorseShoe Riverboat Casino, Kentucky Fair and Exposition Center, Cardinal Stadium, University of Louisville Campus, E. P. Tom Sawyer Park, Six Flags Kentucky Kingdom, and Louisville International Airport, Airport Code SDF. Whether in town for business or pleasure we can meet and exceed your needs. With our central convenient location, your just minutes from restaurants and entertainment. We offer Complimentary High Speed Wired & Wireless Internet Access in Rooms, Lobby, Meeting Room, Breakfast Area & Business Center. ... more   less 

Additional Information about Holiday Inn Express Louisville Northeast

Address: 3711 Chamberlain Ln, Louisville, KY 40241-2001
Location: United States > Kentucky > Louisville > East Louisville
Price Range: $116 - $183 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Louisville Northeast 2.5*
Number of rooms: 81
Reservation Options:
TripAdvisor is proud to partner with IHG, Hotels.com, Expedia, Booking.com, Travelocity, Hotwire, Priceline and Odigeo so you can book your Holiday Inn Express Louisville Northeast reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Louisville i-265 East Hotel Louisville
Louisville Holiday Inn
Holiday Inn Louisville
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay