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Holiday Inn Express Louisville Northeast

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Traveler (32)
Room & Suite (19)
Dining (10)
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Overview
  • Excellent39%
  • Very good29%
  • Average11%
  • Poor5%
  • Terrible16%
Travelers talk about
“pancake machine”(3 reviews)
“room was clean”(13 reviews)
“exercise room”(6 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness center
2 Star Hotel
All hotel details
Offers from Holiday Inn Express Louisville Northeast
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Offers from Holiday Inn Express Louisville Northeast
Special Offer:Book Direct and Save
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Rooms
Jun 5Jun 6
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (131)
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Traveler rating
48
39
15
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21
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LanguageEnglish
48
39
15
7
21
Show reviews that mention
All reviewspancake machineroom was cleanexercise roomhigh speed internetappeared cleanbreakfast areaworking orderrestaurants and shoppingflat screen tvwould stay here againhotel roomdesk clerkvery nice hotelhiewalmartmicrowavepillows
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1 - 5 of 130 reviews
Reviewed 2 weeks ago via mobile

On my trip I have stayed in many hotels, most on the cheaper side, my last night I wanted something nicer and found it at this Holiday Inn Express. Very clean, very new looking, with all the amenities you expect from a Holiday Inn. Great...More

Thank John T
Response from Rocky P, General Manager at Holiday Inn Express Louisville NortheastResponded 1 week ago

John T, Thank you from the staff here at the Holiday Inn Express in Louisville for taking the time to provide us with feedback regarding your most recent stay with us. Having a warm and welcoming staff, comfortable rooms, and wonderful amenities are just a...More

Hotel's Favorite
Reviewed April 13, 2018

A Special Thanks to Evan the receptionist for being so cheerful, kind and professional. We were both tired after driving 800 miles that day. We arrived without any reservation and were welcomed as if we were regular and valued clients. The Hotel, our room, and...More

Thank cantwelltom044
Response from Rocky P, General Manager at Holiday Inn Express Louisville NortheastResponded 5 weeks ago

Two Weary Travellers, Thank you from the staff here at the Holiday Inn Express in Louisville for taking the time to provide us with feedback regarding your most recent stay with us. Having a warm and welcoming staff, comfortable rooms, and wonderful amenities are just...More

Reviewed 3 weeks ago

Extremely helpful staff. Evan the front desk manager was very helpful! Breakfast is always fresh even when there are many guests present. The female employee who prepares the breakfast does an outstanding job!More

Thank moore29977
Response from Rocky P, General Manager at Holiday Inn Express Louisville NortheastResponded 3 weeks ago

moore29977, Thank you from the staff here at the Holiday Inn Express in Louisville for taking the time to provide us with feedback regarding your most recent stay with us. Having a warm and welcoming staff, comfortable rooms, and wonderful amenities are just a few...More

A TripAdvisor Member
12
Reviewed March 23, 2018 via mobile

The most rude, unhelpful, unaccommodating, condescending GM I have ever encountered in my life. Not one ounce of willingness to assist with anything! Beware! Do not believe the email Mr Maki sends reporting a 24 hr cancellation policy. Do not believe that anyone at IHG...More

2  Thank A TripAdvisor Member
Response from Rocky P, General Manager at Holiday Inn Express Louisville NortheastResponded March 27, 2018

Hello, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in...More

Reviewed March 15, 2018 via mobile

I stayed there this past weekend for a volleyball tournament and was woken both mornings by geese honking at 5am in the morning! When I called the front desk they out loud wondered what they were supposed to do about it. I knew I needed...More

1  Thank Lenair S
Response from Rocky P, General Manager at Holiday Inn Express Louisville NortheastResponded March 20, 2018

Lenair S, I want to begin by thanking you for providing feedback in regards to your most recent stay here at the Holiday Inn Express. I appreciate you detailing the problems you encountered and I hope that you will accept my personal apology for the...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Center with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Breakfast Available
Concierge
Multilingual Staff
Self-Serve Laundry
Room amenities
Microwave
Things to do
Fitness Center with Gym / Workout Room
Pool
Heated pool
Indoor pool
Details
Price range
$103 - $173 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$103 - $173 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (32)
Room & Suite (19)
Dining (10)
Business Center & Event Rooms (1)
Questions & Answers
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Room Tips
"Ask for the top floor and stay away from the elevator."
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"Sleek style with good travel ammenities"
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"King Size room with the Sofa bed"
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"Avoid room 229 and 230--near guest laundry."
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