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Red Roof Inn Louisville Airport

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Red Roof Inn Louisville Airport
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221 Reviews from our TripAdvisor Community

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Showing 219: English reviews
Washington DC, District of Columbia
Reviewed 2 days ago NEW

We arrived late due to inclement weather. The receptionist was polite and helpful. There were a few issues with the room, but we were able to navigate through them. The heating system needs an upgrade, took awhile to get the room warm. There bathroom was very small and door was hard to open once it was closed. There was an...

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Helpful?
Thank PokemonGoTrainer
Tucker
Reviewed 4 days ago NEW

Stayed at this Red Roof two nights at a good price. Returned three days later and the price of rooms was DOUBLED! The explanation was that rates are jacked up when something special is going on at the Expo Center that's nearby! Did not leave a good taste in my mouth so will probably not return! Also, the lady checking...

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Helpful?
Thank Kenneth K
Palo Alto, California
Reviewed December 12, 2016 via mobile

I booked my son into this hotel with some trepidation. Red roof is kind of a low rent operation. Unfortunately my worry was confirmed when he left his computer in his room. He tried to call the hotel within an hour, but incredibly their phones weren't working. This lasted for a couple of days. By the time he got through...

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Helpful?
Thank Marilyn533
jharris62, General Manager at Red Roof Inn Louisville Airport, responded to this review

I'm sorry that this happened to you. We did not find a computer in any room. If you would like to call me 502-968-0151 I'm back from vacation. I hope to hear from you soon.

Santa Fe, New Mexico
Reviewed November 30, 2016

On the plus side, the very small king bed room was clean, and so was the bathroom. But the bed was so uncomfortable that my husband and I had trouble sleeping. While the reservations agent was friendly and helpful, the front desk person was cool and unwelcoming. The price was $78 a night with a AAA discount, and the motel...

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Helpful?
Thank dharmagal
jharris62, General Manager at Red Roof Inn Louisville Airport, responded to this review

Thank you for taking the time to do a review. We are glad that you found the room clean the housekeepers do a very good job. I'm so sorry that the bed was not good for you. I hope that we do see you again. Thank you for choosing to stay with us.

Reviewed November 10, 2016 via mobile

This place has my things in lost and found and will not give them to me because my name was not registered to the room so after hell and high water i brought the person whose name is registered to the room and they are saying yes this is the girl but the signature dont match so no sorry we...

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Helpful?
Thank Tyler S
Canton, Pennsylvania
Reviewed November 7, 2016 via mobile

I read the reviews before I booked and I have to say, this was a nice place to stay, nothing fancy, basic, and you get what you pay for. Our room was clean, beds were comfy, shower was clean. Really nothing to complain about.

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Helpful?
Thank Stacey U
jharris62, General Manager at Red Roof Inn Louisville Airport, responded to this review

Thank you for taking the time to do a review. The team tries their best to make everyone happy. We do hope to have you stay with again. Thank you for choosing to stay with us.

Chicago, United States
Reviewed October 28, 2016

This was our second staff at this facility and if was perfect. The from desk staff were very friendly and helpful with eating suggestions. Our room was very clean and comfortable. We will definitely recommend this hotel to all our friends.

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Helpful?
Thank Timothy O
jharris62, General Manager at Red Roof Inn Louisville Airport, responded to this review

Thank you for taking the time to do a review. I will make sure to share this with my team , they love reading the reviews. We do hope to see you again. Again thank you choosing to stay with us.

Wausau, Wisconsin
Reviewed October 23, 2016

Traveling through Louisville, stopped and got sidetracked at Butchertown. We wanted to stay at the other RRI but they were full. This RRI in the past back in 2014 we had an issue with our room smelling like smoke. The front desk clerk quickly resolved the problem moving us to a different room. This was right after renovation and sometimes...

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Helpful?
Thank Dancer54401
Jamie H, General Manager at Red Roof Inn Louisville Airport, responded to this review

We are glad you came back. The team here does a good job, and we do lover our fur babies. We hope to see you again. Thank you for taking the time to do a review.

Owatonna, Minnesota
Reviewed October 23, 2016

We choose this hotel because of its proximity to the airport, of the reviews on Trip Advisor, and the responsiveness of the management to those reviews. When we got to our room it exceeded my expectations for hotels we generally get in this price range. It was clean and for the most part well maintained. There was one cigarette burn...

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Helpful?
Thank ladygilormini
Jamie H, General Manager at Red Roof Inn Louisville Airport, responded to this review

Thank you for doing a review glad we did the job for you. The team here does a good job, and we try to make everyones stay a good one. Sorry about the burn. We do hope to see you again.

Louisville, Kentucky
Reviewed October 22, 2016

there really were no amenities, the lobby does not look anything like the picture. it is very small, does not have coffee in it, at night u go thru another entrance that is in the "snack room" which has one vending machine of snacks with nothing healthy in it. had small window that u checked in at. did not find...

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Helpful?
Thank gvineyard12016
Jamie H, General Manager at Red Roof Inn Louisville Airport, responded to this review

Sorry that we did not meet your expectations. Please let me assure you that I will make sure to address all these issues. I will like to hete from you , please contact me at 502-968-0151.

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
Thanks for checking us out! We are located very close to downtown Louisville, the Fairgrounds and Expo Center, Churchill Downs and adjacent to Louisville Aiport. We are newly renovated in 2012! We invite you to see our new rooms complete with new flat screen TVs, hardwood floors, new bedding, drapery and bathrooms. We are a family friendly facility & we welcome/accept travelers with pets at no charge! We cater to those attending exhibitions at the Fair and Expo complex. We hope you will consider us for your travel needs, and we all look forward to seeing you soon! - Jamie Harris, General Manager of Red Roof Inn Louisville Airport. ... more   less 

Additional Information about Red Roof Inn Louisville Airport

Address: 4704 Preston Highway, Louisville, KY 40213-2148
Location: United States > Kentucky > Louisville
Price Range: $56 - $133 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Louisville Airport 2*
Number of rooms: 109
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Also Known As:
Red Roof Inn Louisville
Louisville Red Roof Inn
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Questions & Answers

Here's what travelers have asked, with answers from Red Roof Inn Louisville Airport staff and other travelers.
4 questions
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Bath, United Kingdom
3 months ago
Southampton Parish, Bermuda
Manila, Philippines
over a year ago

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Questions? Get answers from Red Roof Inn Louisville Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“This is a nice place to stay, relatively close to many major attractions in Louisville KY”
 of 5 bubbles PokemonGoTrainer, 2 days ago | Read review
“Rooms on the back of the hotel hear constant Interstate traffic. Ask for rooms that face Preston.”
 of 5 bubbles KENNETHK301, 4 days ago | Read review
“RRI is a great value. Duffy's in Calhoun GA, owners nosey re:the pups who wdoors patched, owners cheap & rag towels.”
 of 5 bubbles Dancer54401, Oct 23, 2016 | Read review
“last night and tonight lots of teens hanging out at waffle house in parking lot...very noisy”
 of 5 bubbles gvineyard12016, Oct 22, 2016 | Read review
“What good room? The rooms on the corner would be worst because of all the foot traffic constantly going past up and down the stairs.”
 of 5 bubbles S7795WRjanem, Jul 14, 2016 | Read review
5 of 5
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