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Red Roof Inn Louisville East

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Red Roof Inn Louisville East
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228 Reviews from our TripAdvisor Community

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Showing 225: English reviews
1 review
5 of 5 stars Reviewed 4 days ago NEW

This location has always been wonderful to visit for me, I am in the area quite often, and I am fortunate to have found this gem hidden on the east side of the city. The rooms are always clean and fresh, but the icing on the cake, is the incredible staff, always curious, and always helpful. It's wonderful to get... More 

Helpful?
Thank Rod S
1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

I've been staying at The Red Roof Inn East for years. I stay several times a month as I come to the Louisville are for business often. The hotel itself is great. Affordable, clean rooms and newly remodeled. But it's the staff that seals the deal. They ALL are incredible. If you want a wonderful and comfortable stay every time,... More 

Helpful?
Thank Bernadette B
Tampa, Florida
1 review
5 of 5 stars Reviewed 6 days ago NEW

I showed up needing a room and I was given a king room with no microwave or fridge. I called to the front desk, a lady answered by the name of Brenda and I explained to her that I needed to upgrade and she was very sympathetic and understanding as well as very professional she moved me to a room... More 

Helpful?
Thank bizzybangz
redroof7034, General Manager at Red Roof Inn Louisville East, responded to this review

Thank You for taking the time to write a review I appreciate your kind words Brenda is the newest member of my team and I am happy to hear that she provided such great service. We are in a great location close to many restaurants and lots of shopping. We are also only ten minutes from some of our great... More 

Harrison
1 review
3 of 5 stars Reviewed 1 week ago via mobile

Good value for the money. Clean rooms, front desk was friendly. Quiet area. Beds were pretty comfortable. Pillows not so great. Honored a coupon so room was 50.00 could not complain about the value. Would stay again. Only complaint is room smelled a little.

Helpful?
Thank Jessica S
redroof7034, General Manager at Red Roof Inn Louisville East, responded to this review

Thank You for taking the time to write a review Feedback from our guest is always welcome as we want to ensure that you have the best stay possible. We take pride in offering clean rooms and great customer service Thank You again for choosing to stay with us. It is our hope that you will stay with us again... More 

New York City, New York
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Great location for a person looking for a short or long term stay. Staff is outstanding and compassionate with guests. The hotel is sitting on Blairwood Road which is basically an off street of various hotels that are adjacent to Hurstbourne Pkwy. which has a list of eateries, 24 hour grocery stores such as Kroger and Wal-Mart, gas stations, office... More 

Helpful?
Thank nycuppereast2016
redroof7034, General Manager at Red Roof Inn Louisville East, responded to this review

Thank you for taking the time to write a review I appreciate your kind words and will share them with my staff We pride ourselves on customer service and making sure our guest have the best stay possible. Thank You again for choosing to stay with us We look forward to seeing you again if your travel needs bring you... More 

Chicago, Illinois
Level Contributor
69 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Was on a road trip from the south to the north and this was the last stop before reaching home. Me, my dog and my bird enjoyed our stay at this newly remodeled site. Rachel gave the best customer service. Thank you Rachel. Rates were great, pet friendly, CLEAN, SAFE, Great area off the expressway, I was able to walk... More 

Helpful?
Thank MujerSoltera
redroof7034, General Manager at Red Roof Inn Louisville East, responded to this review

Thank You for taking the time to write a review I appreciate your kind words and will share them with my staff customer service is something we take pride in and want our guest to have the best stay possible. Thank You again for choosing to stay with us and we hope to see you again if your travel needs... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

This hotel was very clean with very good southern hospitality. Brenda Mack was so wonderful and may I say her customer service skills was amazing. I would recommend this hotel to anyone. The rooms are nice, clean and well maintained. Brenda Mack thank you for the wonderful hospitality.

Helpful?
Thank sunshine3177
redroof7034, General Manager at Red Roof Inn Louisville East, responded to this review

Thank you for taking the time to write a review I hope you enjoyed your vacation I appreciate all of your kind words and will be sure to share them with my staff They work hard and take pride in offering a clean and comfortable place to stay Brenda is the newest member of our team and I am proud... More 

1 review
5 of 5 stars Reviewed July 23, 2016 via mobile

Great place to stay. I am at this hotel several days every week and have always had a good experience. Only 2 negatives 1. Beds are a hard. Not very comfortable. Since I am there so much I purchased a memory foam topper. Fixed the problem. 2. Light from street lights come thru the windows. I have no fix for... More 

Helpful?
Thank jallen0041
redroof7034, General Manager at Red Roof Inn Louisville East, responded to this review

Thank You for taking the time to write a review I appreciate your comments and will share them with the rest of my staff We take pride in offering clean rooms and great service Brenda is the newest member of my team and I am happy to hear she is doing so well. We look forward to seeing you again... More 

Level Contributor
3 reviews
2 of 5 stars Reviewed July 16, 2016 via mobile

Front desk clerk rude and not at all helpful. Non smoking room reeked of cigarettes. Party above us were very loud. No place to walk dog. No bags for dog waste and there was dog poop everywhere We always pick up our after our dog. This was the 3rd Red Roof in 10 days. Others were much better!

Helpful?
Thank Lynne B
redroof7034, General Manager at Red Roof Inn Louisville East, responded to this review

Thank you for taking the time to write a review I am truly sorry to hear that your experience here was not a good one I can assure you this is not how we do business and I would like the opportunity to speak to you in person about your stay. Please feel free to call me at 502 426-7621... More 

Lakewood, Ohio
2 reviews
2 of 5 stars Reviewed July 7, 2016

The room was clean enough, but smelled like smoke. I am very sensitive to cigarette smoke, so it may the stay unpleasant. I stayed at Red Roof the week before and the room was fine, but the second stay was not fine.

Helpful?
Thank Andrea S
redroof7034, General Manager at Red Roof Inn Louisville East, responded to this review

Thank you for taking the time to write a review. I am sorry that your experience here was not a good one. Please accept my sincerest apologies. I can assure you that this is not the way we do business We strive to provide every customer with superior service; therefore your feedback is very important to us. I want you... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking

Additional Information about Red Roof Inn Louisville East

Address: 9330 Blairwood Rd, Louisville, KY 40222-5737
Location: United States > Kentucky > Louisville > East Louisville , Hurstbourne
Price Range: $65 - $97 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Louisville East 2*
Number of rooms: 108
Reservation Options:
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Also Known As:
Red Roof Inn Louisville
Louisville Red Roof Inn
Hotel Style:
#2 Best Value Hotel in Louisville
#12 Business Hotel in Louisville
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