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The manager Kristen was very nice. We ended up staying 5 weeks. We did have noise issues and staff took care of it quickly. There is a no smoking policy which is good but a lot of people hang outside of rooms and smoke and...More
Date of stay: October 2018
Response from Julia R, Guest Relations at WoodSpring Suites Louisville SouthResponded October 17, 2018
We are so glad our accommodations met your needs so beautifully during this stay. Thank you for your feedback about the smoke smell and for your suggestion. We appreciate hearing from you and are pleased that you had a wonderful 'Simple. Done Better.' experience.
Our Travel sports team was in town for 7 days for a tournament in Louisville. It is always a challenge to find decent accommodations on a tight budget but we have this place a shot. Terrible. Floors in rooms were laminate and sticky -so much...More
The staff here is simply remarkable and I'd like to identify two; Melanie and Maria. They go above and beyond to ensure the WoodSpring Suites mission is fulfilled! My room is clean, has sufficient amenities and I feel safe. Melanie, patiently and professionally take care...More
Date of stay: March 2018
Thank LaTondra S
Response from Julia R, Guest Relations at WoodSpring Suites Louisville SouthResponded April 20, 2018
Thank you for sharing your comments about our wonderful staff and the terrific work they do. You made our day! We love hearing from satisfied guests and we’re delighted that your stay has been an outstanding one.
We went to Waverly Hills and needed a place to sleep. This is one of those extended stay hotels that has more residents than guest. When I arrived the young lady at the desk was very nice until we started talking about why I was...More
Date of stay: March 2018
Response from Julia R, Guest Relations Corporate Liaison at WoodSpring Suites Louisville SouthResponded March 17, 2018
We are so sorry for the negative experiences you had during your stay with us. We work hard to deliver comfortable, well-maintained rooms for a great guest experience and we’re sorry we let you down during this visit. Your comments have been forwarded to the...More
I want to Thank Woodsprings suitesfor everything especially Melanie. We have had a very good time living here, so good we seriously don't to leave. Thanks to Melanie. Melanie has made our time here awesome & amazing. I want to give a 10 on the...More
WoodSpring Suites Louisville South is a new kind of extend-stay hotel. Our hotels are comfortable, our rooms are well-priced, and our customer service makes every guest feel welcome. Kitchens in every room. If …Moreyou need a hotel for a few nights, a week, or longer - you'll save more money the longer you stay with us. Free wi-fi and access to guest laundry and vending help you relax while away from home. WoodSpring Suites. It's Simple. Done Better. Extended stay hotels are different in amenities from traditional hotels. - Front desk opened and staffed Mon. - Fri. 7:00 AM - 10:00 PM | Sat. - Sun. 8:00 AM - 8:00 PM - Pet-friendly Hotel - Daily housekeeping included in nightly rate. - Private bathroom in each suite (ADA and ADA w/ Roll-In shower available). - Guests can book by the night. Weekly and extended stay rates also available. Less
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