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Holiday Inn Louisville East - Hurstbourne

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Traveler (15)
Room & Suite (18)
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Overview
  • Excellent64%
  • Very good23%
  • Average7%
  • Poor3%
  • Terrible3%
Travelers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Louisville East - Hurstbourne
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Offers from Holiday Inn Louisville East - Hurstbourne
Special Offer: Book Direct and Save
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Reviews (151)
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LanguageEnglish
92
35
12
6
6
Show reviews that mention
All reviewsbanquet foodcomplimentary coffeemeeting roomgeneral managerattended a conferencewould recommend this hotel to anyonemodern hotelpleasant stayconference centercomfy bedstayed here for nightschecking inrooms are nicedesk staffan upgradewonderful hotelbusiness trip
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1 - 5 of 151 reviews
Reviewed 5 days ago

Rooms were very clean. They have recently remodeled. The staff was very nice and accommodating. Had a problem with one of the rooms with the air conditioner not working and they changed us to a different room right away!! Check in was quick and check...More

Thank msarthetta
Response from Aaron W, Manager at Holiday Inn Louisville East - HurstbourneResponded 2 days ago

Dear Valued Guest, Thank you for taking the time to leave us a detailed review. They are a huge help to us as a hotel. We are lucky to have such a hard working and passionate staff. I will pass along your review to them...More

Hotel's Favorite
Reviewed May 13, 2018 via mobile

This hotel has it all. It’s located just off exit 15 on I-64 in Louisville. I mean it is almost at the foot of the exit. It has its own huge parking lot. There are many nearby shops, gas stations, and anything else you can...More

1  Thank Coff33
Response from Aaron W, Manager at Holiday Inn Louisville East - HurstbourneResponded May 14, 2018

Dear Valued Guest, Thank you for your detailed review! I couldn't have said it any better myself. I'm glad to hear you enjoy your time with our hotel. I'll be looking forward to your next visit. Sincerely, Aaron Wiggen Assistant General Manager

Reviewed 1 week ago

We checked in here without a reservation and were immediately taken care of. The front desk staff was excellent! The room was very impressive, spacious, quiet and very well cleaned. The in-house restaurant for breakfast was nice and the price was acceptable. If you want...More

Thank David J
Response from Aaron W, Manager at Holiday Inn Louisville East - HurstbourneResponded 1 week ago

Dear David J, Thank you for taking the time to review our property. I am glad to see you had a 5/5 experience with us. I will pass this review along to the front desk at their next meeting. We hope to see you again...More

Reviewed 3 weeks ago

Thank you Jennifer for taking care of the items I left and returning them to me in Nashville Tennessee. That tells me this is the kind of place I always want to stay. I truly felt like a member of IHG at that Holiday Inn....More

Review collected in partnership with this hotel
Thank rbrowne11
Response from Aaron W, Manager at Holiday Inn Louisville East - HurstbourneResponded 2 weeks ago

Dear Randy B. Thank you for taking the time to share your experience with both us and future guests. I will pass along this review to Jennifer to make sure she sees it. We are certainly lucky to have her on our team. We'll look...More

Reviewed 4 weeks ago

Hotel was in very good condition, and clean. Close to restaurants and shopping. The fitness area is very small, and did not meet my needs. Breakfast was served at the hotel, but was not included as part of my stay.More

Review collected in partnership with this hotel
Thank cglaser2018
Response from Aaron W, Manager at Holiday Inn Louisville East - HurstbourneResponded 4 weeks ago

Dear Valued Guest, Thank you for your review. your feedback is our greatest tool for continued improvement. I am sorry the gym did not meet your needs. We will review what types of equipment we can add soon. Safe travels and I hope we will...More

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Most Booked Properties in Louisville
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Center with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Banquet Room
Room Service
Free Parking
Conference Facilities
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Fitness Center with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Indoor pool
Heated pool
Details
Price range
$105 - $196 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Best Value Hotel in Louisville
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
$105 - $196 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Best Value Hotel in Louisville
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveler (15)
Room & Suite (18)
Dining (16)
Pool & Beach (3)
Business Center & Event Rooms (13)
Questions & Answers
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ShellyP1973
June 13, 2018|
AnswerShow all 3 answers
Response from Aaron W | Property representative |
Breakfast is not included with the general rate, however for only $5 more you can add breakfast to most of our rates and deals. This comes with breakfast for 2 for each morning of your stay out of our Winner's Circle... More
0
Votes
AdvoChampion
October 4, 2017|
AnswerShow all 3 answers
Response from Aaron W | Property representative |
Within walking distance you have an IHOP, Jimmy Johns, Subway, Arby's, Perfetto's Pizza, Starbucks, and a nice local Chinese Restaurant. And of course most convenient of all we have our restaurant for breakfast and dinner... More
0
Votes
Mark H
June 20, 2017|
AnswerShow all 7 answers
Response from Aaron W | Property representative |
All of our rooms have fridges, and located in the lobby is a microwave for use by any guests.
0
Votes
Room Tips
"Ice facilities only located on every other floor, 2,4,6 etc."
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"The room was great, but everything else no. Too expensive for poor quality."
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"This is a great value for the room rate, it is evident that management takes pride in the operations. Food..."
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"Ask for the Executive King Suites"
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