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Holiday Inn Louisville East - Hurstbourne

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Traveler (15)
Room & Suite (18)
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Overview
  • Excellent62%
  • Very good22%
  • Average8%
  • Poor4%
  • Terrible4%
Travelers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Rooms
Jun 3Jun 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (148)
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148 results
Traveler rating
90
34
12
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6
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LanguageEnglish
90
34
12
6
6
Show reviews that mention
All reviewscomplimentary coffeegeneral managermeeting roomattended a conferencewould recommend this hotel to anyonemodern hotelconference centercomfy bedstayed here for nightschecking inrooms are nicedesk staffpleasant staywonderful hotelbusiness tripdefinitely stay here againa great place to stay
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1 - 5 of 148 reviews
Reviewed yesterday

Hotel was in very good condition, and clean. Close to restaurants and shopping. The fitness area is very small, and did not meet my needs. Breakfast was served at the hotel, but was not included as part of my stay.More

Review collected in partnership with this hotel
Thank cglaser2018
Response from Aaron W, Manager at Holiday Inn Louisville East - HurstbourneResponded yesterday

Dear Valued Guest, Thank you for your review. your feedback is our greatest tool for continued improvement. I am sorry the gym did not meet your needs. We will review what types of equipment we can add soon. Safe travels and I hope we will...More

Hotel's Favorite
Reviewed 1 week ago via mobile

This hotel has it all. It’s located just off exit 15 on I-64 in Louisville. I mean it is almost at the foot of the exit. It has its own huge parking lot. There are many nearby shops, gas stations, and anything else you can...More

Thank Coff33
Response from Aaron W, Manager at Holiday Inn Louisville East - HurstbourneResponded 1 week ago

Dear Valued Guest, Thank you for your detailed review! I couldn't have said it any better myself. I'm glad to hear you enjoy your time with our hotel. I'll be looking forward to your next visit. Sincerely, Aaron Wiggen Assistant General Manager

Reviewed 3 days ago

Hotel appears to have been upgraded since last visit. Room was clean and fresh smelling. Hotel front desk were very pleasant. Meeting room support was excellent. I am now writing nothingness so that I get to 200 characters.More

Review collected in partnership with this hotel
Thank Advertisingrep
Response from Aaron W, Manager at Holiday Inn Louisville East - HurstbourneResponded yesterday

Dear Valued Guest, Thank you for your review (and the nothingness too!). I am glad that you found our front desk team and meeting spaces to be excellent. We really can't ask for better then that. Safe travels and we hope to see you again....More

Reviewed 1 week ago

They remodeled 2 years ago and it did not help at all. The only thing they remodeled was the bar. Inside pool is entirely way too loud, if you have more than 2 kids. Breakfast was terrible and not included with your stay. Paid way...More

Review collected in partnership with this hotel
Thank cjones6213
Response from Aaron W, Manager at Holiday Inn Louisville East - HurstbourneResponded 1 week ago

Ms. Jones, I am sorry to hear that your recent stay did not live up to our usual standards. If you would like to speak to a manager we are always here for our guests. We take our commitment to excellence very seriously and are...More

Reviewed 1 week ago via mobile

One of the very best stays. Succulent breakfast and dinner items. Great employees who are genuinely happy to make your stay the best it can be. The rooms was clean. The atmosphere was great. Will stay here again.

Thank Justin E
Response from Mark K, General Manager at Holiday Inn Louisville East - HurstbourneResponded 1 week ago

Justin, We truly enjoyed taking care of you and your group. You guys were a true pleasure to serve as we hope to see you again next year at Derby 2019. Safe Travels, Mark Kirsch General Manager

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Center with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Banquet Room
Room Service
Free Parking
Conference Facilities
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Fitness Center with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
$113 - $191 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
$113 - $191 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveler (15)
Room & Suite (18)
Dining (16)
Pool & Beach (3)
Business Center & Event Rooms (13)
Questions & Answers
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AdvoChampion
October 4, 2017|
AnswerShow all 3 answers
Response from Aaron W | Property representative |
Within walking distance you have an IHOP, Jimmy Johns, Subway, Arby's, Perfetto's Pizza, Starbucks, and a nice local Chinese Restaurant. And of course most convenient of all we have our restaurant for breakfast and dinner... More
0
Votes
Mark H
June 20, 2017|
AnswerShow all 7 answers
Response from Aaron W | Property representative |
All of our rooms have fridges, and located in the lobby is a microwave for use by any guests.
0
Votes
Room Tips
"The room was great, but everything else no. Too expensive for poor quality."
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"This is a great value for the room rate, it is evident that management takes pride in the operations. Food..."
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"Ask for the Executive King Suites"
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"We were please with the room size and choice of furnishings and the maid service."
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