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Holiday Inn Louisville East - Hurstbourne

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Holiday Inn Louisville East - Hurstbourne
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212 Reviews from our TripAdvisor Community

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Showing 209: English reviews
1 review
5 of 5 stars Reviewed 4 days ago NEW

My grandson was having surgery in Louisville on the 20th of Sept.. We drove from Irvine, Ky and stayed Monday night because the surgery was for 8:30 in the morning. WE went out at about 7:30 and discovered we had a flat tire and didn't have a spare. My daughter in law went to ask where if there was a... More 

Helpful?
Thank Wade R
MarkK1971, General Manager at Holiday Inn Louisville East - Hurstbourne, responded to this review

Wade, Carlos, Mike and I were happy to help. My team and I try to put ourselves in our guest shoes and how we would be feeling if that was us and our family in the same situation. I'm glad we were able to get you and your family where they needed to be in such an important time. We... More 

Seattle, Washington, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

What started as a one-night stay - turned into two. It was because of the consistently excellent customer service (thanks to the Manager Shawn and his great crew) and their attention to detail regarding guest's needs and comfort. I really hate to travel but felt so relaxed and comfortable at this property that we decided to delay getting to a... More 

Helpful?
Thank JoAnn D
Aaron W, Manager at Holiday Inn Louisville East - Hurstbourne, responded to this review

Dear JoAnn D, Thank you so much for taking the time to share your experience with future guests. I am absolutely thrilled to hear that our staff delivered a great stay for you! I will pass along your wonderful comments to all of our staff and in particular Shawn. We're looking forward to seeing you again whenever you do return!... More 

1 review
4 of 5 stars Reviewed 4 weeks ago

Being a fulltime working mother has it's challenges! I want to thank General Manager- Mark Kirsch for being so accommodating while I was there 8/24/16 for a training. I'm a breastfeeding mother and will and have declined travel if I cannot adequately pump while away from my 5 month old. I greatly appreciate your understanding the importance of me being... More 

Helpful?
Thank Victoria L B
MarkK1971, General Manager at Holiday Inn Louisville East - Hurstbourne, responded to this review

Victoria, It was my pleasure. Thank you for taking the time to leave a review and i'm glad we made it possible for you to attend your training. Warm regards, Mark Kirsch General Manager More 

nj
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stopped here for one night. They were doing construction on roof and renovations in rooms. The only impact it had on our stay was the handicap parking spots were blocked by a crane , but there was plenty of parking by the entrance available. Check in was a breeze and the staff was wonderful. They have Cucumber water and coffee... More 

Helpful?
Thank redlafrance
MarkK1971, General Manager at Holiday Inn Louisville East - Hurstbourne, responded to this review

Dear valued guest, Thank you so much for taking the time to review our hotel online. I am happy to say our renovations are now complete and ready to serve you the next time you are passing through. Safe travels and thank you for your business! Mark Kirsch General Manager More 

Southaven, Mississippi
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 17, 2016 via mobile

This has to be the best renovated IHG properties I've stayed at. For a traveling business person, this hotel is quiet and comfortable. Beds are very comfortable, room is quiet and very clean. This will be my every 2 week home now. Although I did not frequent it, this property looks to have excellent conference settings.

Helpful?
Thank Umpire2020
Management response:

Mr.Umpire2020, Thank you so much for taking the time to share your feedback with us. We're so glad you enjoyed your stay with us and we look forward to seeing you again in the future. Thanks again, Aaron Wiggen Assistant General Manager More 

Gatlinburg, Tennessee
1 review
5 of 5 stars Reviewed August 8, 2016

The remodeling is wonderful. Everything is new and fresh. At check in the clerk was extremely helpful and accommodating. He was so friendly a great asset to your professional team. The new modern look when you first enter the lobby is breath taking. You can imagine working with a team off friends or professionals in little after hours conferences. The... More 

Helpful?
Thank v h
MarkK1971, General Manager at Holiday Inn Louisville East - Hurstbourne, responded to this review

Dear valued guest, Thank you so much for taking the time to review our property online. My team and I are so happy with our remodel as well. We hope to see you again soon during your future travels to Louisville. Thank you for your business! Mark Kirsch General Manager More 

Crosby, Minnesota
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed August 6, 2016 via mobile

Stayed for a couple days on business. Once you find the well hidden elevator ( behind the Pillar) the elevator was quick and quiet. The rooms were very nice Kurieg coffee and tea. Lots of places to sit and visit in the lobby with a bar right there. We didn't eat at the hotel but they did have a restaurant.... More 

Helpful?
Thank miss1ss1pp1
MarkK1971, General Manager at Holiday Inn Louisville East - Hurstbourne, responded to this review

Miss1ss1pp1, Thank you so much for taking the time to review our hotel online. We are so happy to hear you enjoyed your stay and loved the property. thank you for your business! Mark Kirsch General Manager More 

1 review
5 of 5 stars Reviewed August 2, 2016 via mobile

Checked in July 31st will leave Aug 3, 2016, and from the moment of entering hotel everyone has been wonderful. Mike, Dawn, Angie, the front desk clerks, and staff in general have been so courteous, friendly, and professional at all times. Diana & Tammy have checked on us every day to make sure our conference doesn't need anything & to... More 

Helpful?
Thank Sharon D
MarkK1971, General Manager at Holiday Inn Louisville East - Hurstbourne, responded to this review

Sharon, WOW! Your comments are music to my ears. We have a great team and now that our renovation is complete we are ready to take on the world. I will be sure to recognize everyone you mentioned and pass along your kind words. Thank you for taking the time to review the hotel and as always thank you for... More 

2 reviews
5 of 5 stars Reviewed August 2, 2016 via mobile

NAMI Kentucky in collaboration with the Department of Behavioral Health and Developmental and Intellectual Disabilities hosted a Cognitive Behavioral Therapy (CBT) training at Holiday Inn Hurstbourne in Louisville August 1-3, 2016. This is an awesome place to have a training. Tammy and Diane were great to work with to book training and work out training details. Mike, Angie and Dawn... More 

Helpful?
Thank 731cathye
MarkK1971, General Manager at Holiday Inn Louisville East - Hurstbourne, responded to this review

Cathy, Thank you for taking the time to review our property online. Your comments and your business are truly appreciated. Safe Travels, Mark Kirsch General Manager More 

Johnston City, Illinois
Level Contributor
2 reviews
5 of 5 stars Reviewed July 30, 2016 via mobile

Let's just say the renovated Holiday inn is awesome!!! The rooms are modern and even have a keurig in them for coffee. The lobby area is the first thing you'll see and its Art Deco. The front desk attendant ( ours was Shawn) will be the most helpful person you'll meet all day. There is still some renovations going on... More 

Helpful?
Thank jte3470
MarkK1971, General Manager at Holiday Inn Louisville East - Hurstbourne, responded to this review

JtE3470, Thank you so much for the great comments about the property and the staff. I will be sure to let Shawn know his customer service was greatly appreciated. Thank you for your business! Mark Kirsch General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Pool
  • Room Service
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Self-Serve Laundry
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Holiday Inn Hurstbourne I-64 East is located in the heart of Louisville's East End, just blocks away from shopping, several restaurants as well as business & industrial parks. Our hotel is 10 miles northeast of Louisville International Airport, the Churchill Downs/KY Derby Museum. The Holiday Inn Hurstbourne, I-64 East, offers full conference facilities for up to 800 people with 13 function rooms available. Catering and audio/visual offices are onsite to help with your function. Enjoy our Winner's Circle Restaurant & Lounge, featuring a menu laced with Kentucky fare. Special rates for RVIA, National Farm Machinery Show, Mid-America Truck Show, KY Derby, the Abbey Road Music Fest & National Street Rods! ... more   less 

Additional Information about Holiday Inn Louisville East - Hurstbourne

Address: 1325 S Hurstbourne Pkwy, KY, Louisville, KY 40222-5707
Location: United States > Kentucky > Louisville
Price Range: $114 - $190 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Louisville East - Hurstbourne 3*
Number of rooms: 185
Reservation Options:
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