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Econo Lodge Downtown

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Econo Lodge Downtown
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240 Reviews from our TripAdvisor Community

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Showing 231: English reviews
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

The rooms are amazing for the price. It is conveniently located in the heart of Louisville downtown which made traveling to riverfront plaza easy for me. $5 parking was a steal. Moreover, I had forgotten to bring a qtip, without which my morning was ruined. The general manager, Pete got me one and made my morning perfect. I am glad... More 

Helpful?
Thank Priya M
San Diego, California
Level Contributor
71 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

If there is a negative1 rating, I will give it to this place. The staff were unfriendly. Not just to us, but we observed it to most of the guests. The room's carpet has droppings of food. The following day, after a long day, we came back to our room to find it not cleaned. When we rang reception or... More 

Helpful?
Thank UandMeTravellers
Pete P, General Manager at Econo Lodge Downtown, responded to this review

Dear Guest, We apologize that you were not able to experience Econo Lodge Downtown Hotel as planned. We hope that you will give us another chance. Please contact me directly at gm.ky149@yahoo.com and I will be happy to assist you with your future stay! More 

Travelers are raving about these Louisville hotels

Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago via mobile

I'm not a picky girl but dang I've stayed in budget places before but this was bad. It's supposed to be non-smoking room but people have definitely been smoking in there. It was hot in the room because the air had been completely turned off, talk about stuffy - 86% humidity and 87 degree weather...not a good idea. There were... More 

Helpful?
Thank rebekah202003
Pete P, General Manager at Econo Lodge Downtown, responded to this review

Dear Guest, Thank you for taking the time to complete our survey and share your experience! I am very sorry to hear of the inconveniences that you experienced in this regard. Reviews like yours are extremely helpful in our ambition to continuously improve upon the guest experience and I hope you'll return to see how we grow and evolve. Pete... More 

Colorado Springs, Colorado
Level Contributor
90 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My rating is based on a lot of travel and my perception of price value is based on what I've received in many different places and economic environments. From other comments it appears that this hotel is priced ok for downtown Louisville and the location right off the interstate is convenient. Other than price what is most important is the... More 

Helpful?
Thank Westernhorizon
Pete P, General Manager at Econo Lodge Downtown, responded to this review

Dear Guest, Thank you so much for the detail review. I am glad that you pointed about the price value which is good downtown Louisville especially for the location of our hotel. I am also happy to hear that housekeeping did great job keeping your room clean through out your stay and thank you so much for recognizing their hard... More 

Grove City, Ohio
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Hotel looked OK when we pulled up. Great location, easy walk to downtown for food and stores. We had a king bed that wasn't too bad, very soft pillows which we don't enjoy. Room was clean and so was the bathroom, but decor was dated but for the price and one night was fine. Its a 3 story building. we... More 

Helpful?
Thank Pete K
Pete P, General Manager at Econo Lodge Downtown, responded to this review

Dear Guest, Thanks a ton for the review. Clean, comfortable rooms with the great customer service is our priority and I am glad that we delivered everything right during your stay with us. I made a note of your concerns about elevator and cleanliness and be assure that it will be taken care of at its best. Once again, thanks... More 

1 review
4 of 5 stars Reviewed 3 weeks ago via mobile

No problems with check-in or with the room. Upon check out, we had to wait several hours before leaving the area. Jeff at the front desk watched our bags, suggested a great place to eat, and let us relax in the lounge before leaving. Great customer service, thanks Jeff!

Helpful?
Thank ChickenDTJ
Pete P, General Manager at Econo Lodge Downtown, responded to this review

Dear Guest, Thank you so much for the review. I am glad that we provided clean, comfortable room with the great customer service. Jeff is been working for about four years now and does the great job and I am happy that he took care of your parking needs. Should your travel plans brings you Louisville, please stay with us... More 

Campbellsville, Kentucky
Level Contributor
38 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed August 16, 2016

We were there for an appointment downtown and wanted somewhere to stay that was in walking distance and affordable. This hotel fit the bill! The room was clean and quiet and the beds were comfortable. Also, they provide free local and long distance calling (great if you want to check in with family)! Overall for the price, it was a... More 

Helpful?
Thank pwm1031
Pete P, General Manager at Econo Lodge Downtown, responded to this review

Dear Guest, Thank you so much for the detail review and I am so happy to hear that we delivered clean, comfortable room with the best price in the downtown area. I am glad that you mentioned great amenities that we provide like free local, long distance call, micro-fridge and continental breakfast. I am glad that you loved the location... More 

wales, UK
Level Contributor
66 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
1 of 5 stars Reviewed August 15, 2016 via mobile

Upon arrival was met by the most rude and ignorant member of staff i have ever had the misfortune to deal with called Tim. He literally threw the room keys across the desk, one fell on the floor. He slammed paperwork in front of me and muttered "sign here, here and here". Then walked away I then had to call... More 

Helpful?
Thank bazzag61
Pete P, General Manager at Econo Lodge Downtown, responded to this review

Dear Guest, We sincerely apologize that you were not completely satisfied with our accommodations and facilities. Thank you for the feedback rest assured that this will be forwarded to our management to have it resolved immediately and also to our other staff to have them reminded of their duties. We are still hoping that you can give us a chance... More 

2 reviews
4 of 5 stars Reviewed August 14, 2016 via mobile

Here this weekend. Perfect price and location. Clean and just what we wanted for a budget friendly weekend. TIM is rude and unfriendly. Upon arrival, he did not even acknowledge me standing at the desk until I spoke to him and he clearly saw me as I was the only person there lol. He barely spoke, half way handed/tossed our... More 

Helpful?
Thank Amy S
Pete P, General Manager at Econo Lodge Downtown, responded to this review

Dear Amy, Thanks a lot for your input about your recent stay with us and I appreciate for four star dispute of Tim's customer service which is not accepted. Tim normally does a great job serving the guests, but I will share your experience with him and make sure that he doesn't miss any guests providing great customer service as... More 

Harvey
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed August 12, 2016

Was just there for a visit this past weekend. The hotel is a great location, Central downt town and good price, especially being that we did not spend much time in the room because we were out exploring Louisville. However, during our stay, while trying to watch TV, you could only watch the local channels, none of the basic cable... More 

Helpful?
Thank Chalonda H
Pete P, General Manager at Econo Lodge Downtown, responded to this review

Dear Guest, We sincerely apologize that you were not completely satisfied with our accommodations and facilities. Thank you for the feedback rest assured that this will be forwarded to our management to have it resolved immediately and also to our other staff to have them reminded of their duties. On your concerns for the water shut down, we had a... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Multilingual Staff
Official Description (provided by the hotel)
Conveniently located downtown, 1 block away from Kentucky Intl Convention center, Fourth Street Live, Papa John's Stadium, Slugger Museum and many downtown business and attractions. Kentucky Fair Expo and Derby is just 4 miles away. I-65, I-64 and I-71 are just 2 blocks away making it highly accessible to not only business travelers but also leisure travelers. Offering the best rates in downtown with business amenities. Hotel offers free wireless high speed access. Microwave, refrigerator, spacious work desk, free copy-fax services and on-site exercise room. Please note 1 parking slot per guest room. Parking Charge: 5.00 per 24hours with in/out priveleges. Parking expires promptly upon check-out, for additional parking, please contact hotel. No oversized parking avail. Please do not request rollaways. ... more   less 

Additional Information about Econo Lodge Downtown

Address: 401 S 2nd St, Louisville, KY 40202-1417
Location: United States > Kentucky > Louisville
Price Range: $84 - $183 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Econo Lodge Downtown 2*
Number of rooms: 97
Reservation Options:
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Also Known As:
Econo Lodge Downtown Hotel Louisville
Hotel Style:
#26 Business Hotel in Louisville
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