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The Galt House, a Trademark Collection Hotel

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Traveler (845)
Room & Suite (295)
Dining (33)
Overview
  • Excellent38%
  • Very good29%
  • Average18%
  • Poor9%
  • Terrible6%
Travelers talk about
“rivue tower”(199 reviews)
“ohio river”(309 reviews)
“suite tower”(129 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Available
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3 Star accommodation
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Additional information
Offers from The Galt House, a Trademark Collection Hotel
Special Offer: BOOK DIRECT AND SAVE
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Offers from The Galt House, a Trademark Collection Hotel
Special Offer: BOOK DIRECT AND SAVE
Hotel packages
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Rooms
Sep 2Sep 3
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,482)
There are newer reviews for The Galt House, a Trademark Collection Hotel
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1,567
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11 - 15 of 4,455 reviews
Reviewed 1 week ago

I recently attempted a getaway with my boyfriend to the Galt House this past weekend. Though it is a dated hotel in need of renovations (which are going to be happening this month), the rooms are very spacious, and there are plenty of spots to...More

Thank christybeaty72
Response from Whitney B, Marketing Associate at The Galt House, a Trademark Collection HotelResponded 1 week ago

Thank you for choosing the Galt House Hotel for your getaway, and thank you for leaving this candid review. We appreciate your comments about parts of our hotel that need to be updated. It is true that we are preparing to undergo a major renovation,...More

Reviewed 1 week ago

Our Galt House suite, in their Suite Tower was renovated, clean, and comfortable. During our three day stay, housekeeping was efficient and pretty amazing - considering the large number of guests. Desk staff was also most cooperative. The Galt House has adjacent meeting rooms that...More

Thank M1720NZroberth
Response from Whitney B, Marketing Associate at The Galt House, a Trademark Collection HotelResponded 1 week ago

Thank you for staying at the Galt House Hotel, and for leaving this fantastic review! We're thrilled that you enjoyed your suite, our housekeeping service, and our meeting spaces. We're also glad to hear that you found our front desk staff accommodating. It's always encouraging...More

Reviewed 1 week ago

We had several small issues throughout our stay which we could dismiss. However then the staff act like it's an inconvenience to offer customer service or fix discrepancies at a 4 star hotel it's very concerning.More

Review collected in partnership with this hotel
Thank anth0nyb197
Response from jrolon88, General Manager at The Galt House, a Trademark Collection HotelResponded 1 week ago

Dear Anth0nyb197, Please accept my apologies for the poor service you received from our staff. I agree with you that it’s totally not acceptable; however, let me assure to you that this is a singular incident. This is not the way we normally conduct business....More

Reviewed 1 week ago

the staff is friendly, the location is perfect. Most things are within a short walk of the hotel and there are free transportation options on the buses which allow farther travel. I wish all of the rooms had mini fridges, but that's not a big...More

Review collected in partnership with this hotel
Thank marcbledsoe
Response from Whitney B, Marketing Associate at The Galt House, a Trademark Collection HotelResponded 1 week ago

Thank you for staying with us, and for providing this encouraging feedback. I'm glad to hear that you found our staff accommodating and our location convenient. I'm sorry that we are unable to provide mini fridges in all of our rooms. Doing so would demand...More

Reviewed 1 week ago

Good location with a lot of things to see that are close. The river walk is very close and wonderful. There is a river cruise that can be reached in a matter of minutes. Some shopping, museums, etc. all close.More

Review collected in partnership with this hotel
Thank tcssmac
Response from Whitney B, Marketing Associate at The Galt House, a Trademark Collection HotelResponded 1 week ago

Thank you for staying with us and for providing this valuable feedback. I'm pleased to hear that you found our location and close proximity to local attractions so convenient. If you would like to discuss your experience directly with management, please contact the hotel and...More

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About
Amenities
Top amenities
Pool
Room Service
Fitness Center with Gym / Workout Room
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Center with Internet Access
Wheelchair access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
$125 - $232 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Family Hotel in Louisville
#22 Business Hotel in Louisville
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$125 - $232 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Family Hotel in Louisville
#22 Business Hotel in Louisville
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (845)
Room & Suite (295)
Dining (33)
Pool & Beach (12)
Business Center & Event Rooms (11)
Family and Play Areas (3)
Questions & Answers
Ask a question
vspargur
August 8, 2018|
AnswerShow all 2 answers
Response from Mary S | Reviewed this property |
I left a message in the accounting department and after about a week Stephanie called me back. She mentioned they had changed to a new system and she was way behind on returning calls. My overcharge was finally taken care of.
1
Vote
Harrison G
May 27, 2018|
Answer
Response from Isaiah H | Reviewed this property |
My guess Harrison is probably the Slugger Museum and the Science Center, the Louisville Zoo is nearby and open on Sunday's I think...
0
Votes
Devan C
May 19, 2018|
AnswerShow all 4 answers
Response from Latinhunny33 | Reviewed this property |
You can check in any time after 3
1
Vote
Room Tips
"Get a suite with separate living quarters to cut down on noise in the hallway."
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"River view."
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"Ugh do not stay here!!!!!"
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"Rivue Tower has the best views"
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