The Galt House, a Trademark Collection Hotel
5,701 reviews
#46 of 117 Hotels in Louisville
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140 N 4th St, Louisville, KY 40202-2910
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Full view
View all photos (1,270)1,270
Room & Suite (428)
Dining (83)
Travel safe during COVID-19
What you can expect during your stay
- Face masks required for staff in public areas
- Hand sanitizer available to guests & staff
- Contactless check-out
Updated 03/30/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 03/30/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#46 of 117 hotels in Louisville
Location
Cleanliness
Service
Value
Welcome to The Galt House Hotel also known as Legendary Louisville®. No other hotel can grant guests access to Louisville like we can. The Galt House Hotel is the most sought after hotel in downtown Louisville and a key part of many of the city’s traditions as the Official Host Hotel of the Kentucky Derby and Home to the Command Center for Thunder Over Louisville, the nation’s largest fireworks show. As Louisville’s Only Waterfront Hotel™, The Galt House Hotel is quite simply the best place to experience Derby City, authentically. Your stay is accompanied by views of the Ohio River, and its seven bars and restaurants including Walker’s Exchange, a Kentucky Brasserie; Swizzle Dinner & Drinks, a sexy, swanky, social experience with swirling rooms, perched 25 floors above Louisville; and two original founding members of the Urban Bourbon Trail, Jockey Silks Bourbon Bar and Down One Bourbon Bar. The hotel is centrally located to all that Louisville is known for including 4th Street Live, the museum district, the Urban Bourbon Trail, and nearby Louisville International Airport (SDF). Known as the city centerpiece of Louisville, The Galt House Hotel embodies the excitement and energy surging through town.
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Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Airport transportation
Business Center with Internet Access
Conference facilities
Paid private parking on-site
Wifi
Outdoor pool
Coffee shop
Restaurant
Breakfast available
Happy hour
Kids' meals
Outdoor dining area
Snack bar
Vending machine
Shuttle bus service
Banquet room
Meeting rooms
Spa
Massage
Salon
Baggage storage
Concierge
Convenience store
Gift shop
Non-smoking hotel
Shops
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Housekeeping
Room service
Safe
Telephone
Coffee / tea maker
Cable / satellite TV
Flatscreen TV
Walk-in shower
VIP room facilities
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Bath / shower
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Classic
Languages Spoken
English, Spanish
Location
Full view
99Great for walkers
Grade: 99 out of 100
64Restaurantswithin 0.3 miles
14Attractionswithin 0.3 miles
5,701Reviews36Q+A100Room tips
Reviews
Traveler rating
- 2,103
- 1,554
- 997
- 587
- 462
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Popular mentions
Room was way too pricey for what you get. $1000 for four nights is too much!! The food was overpriced and limited selections. Who serves biscuits in the South for breakfast without gravy? Not enough staff for a group our size. Took way too long to get through the buffet line.
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Review collected in partnership with this hotel
Date of stay: April 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
They had a conference of creepy old men who made you feel unsafe and tried to force you into rooms with them. Security and staff didn’t care! Just played it off. We were scared to leave our rooms!!! Galt House get it together
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Review collected in partnership with this hotel
Date of stay: April 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
So we rented a room at the west tower floor 24 and I guess the restaurant is right above that particular room because we could hear people walking the whole time we was there my wife was not able to sleep weel because of it, really terrible experience won’t recommend this hotel to anyone
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Date of stay: April 2021Trip type: Traveled as a couple
Helpful
Response from Martin van der Laan, General Manager at The Galt House, a Trademark Collection Hotel
Responded 4 days ago
Dear valued guest, Thank you for your visit, your comments and bringing your experience to our attention. We will review your observation internally. Please accept my apologies for any inconvenience. However, with 1,310 rooms in a variety of lay-outs, types and buildings, 7 restaurants and bars, a world-class fitness, high-grade technology and many more unique features there is obviously much more to experience. I hope you will return to check out the rest of this amazing hotel. Stay well and stay safe. Martin van der Laan Vice President of Operations
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Great Hotel! Food was amazing! Service and staff was very friendly and the hotel was very clean! Highly recommended for a family getaway and they have the river boats right next to and it’s just down the street from the slugger museum and science center!
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Review collected in partnership with this hotel
Date of stay: April 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Martin van der Laan, General Manager at The Galt House, a Trademark Collection Hotel
Responded 5 days ago
Dear valued guest, I am thrilled that you and your family enjoyed not only the great Galt House Hotel, but also legendary Louisville. We sincerely appreciate your feedback regarding our food quality and staff as well as the 5-stars overall, for value, rooms, location, cleanliness, service and sleep quality. Thank you for your visit and your comments. We look forward seeing you again in the future. Stay well and stay safe. Martin van der Laan Vice President of Operations
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It started out bad at check-in. We were there for a convention (1000+). The front desk person that "served" me was rude and didn't appear to enjoy or care about his job. He told me I had reservations for two rooms. When I showed him my confirmation that clearly showed one room, he argued with me and finally said "OK, I'll just cancel your reservation." I looked surprised when he turned away. I actually thought he wasn't going to check me in at all. When I finally got to my room with all my luggage, I began putting some things away in the front closet and on the desk. When I walked to the bedroom I was shocked to see some dirty cleaning wipes laying o the bed. I figured I'd relay that info to the desk when I had a chance. I went to put away my remaining clothes in the dresser. When I opened the dresser drawer I was appalled to see dirty women's undergarments! (see photos) I went down to the front desk and told them what I'd found. The lady at the desk was shocked and began finding me a replacement room. She asked the gentleman that checked me in what else she could do. He tossed her a free meal and free drink ticket. I explained that all my meals and drinks were covered by my convention registration and thee guy took the tickets back without comment. I wasn't offered anything additional, nor was I offered help to relocate my luggage to the new room. When I got to the new room, there were no washcloths. I called and asked for a couple and they told me I had to come down and get them! I was there for four nights (at a cost of just under $1000.00) and housekeeping never entered my room. During the days I was there I noticed some of the same trash in the elevators and around the floors remained there for 2 or more days. I wondered if they had any housekeeping at all. Others in our group had similar experiences (though without the undergarments in their dressers). In general the staff other than those serving our meals (buffet style) appeared uncaring and oftentimes rude. The meals were barely edible. Everything was dry and/or overcooked. I understand that it can be difficult to serve a large number of people, but that's not an excuse for not being prepared. I've stayed at this location on a number of prior occasions both for conventions and on business and I was looking forward to staying there again. I was sorely disappointed in what has happed to this hotel in the past two years. I'll likely never return.…
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Date of stay: April 2021Trip type: Traveled on business
Value
Cleanliness
Service
Room Tip: Stay away from this hotel
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1 Helpful vote
Helpful
Response from Martin van der Laan, General Manager at The Galt House, a Trademark Collection Hotel
Responded 5 days ago
Dear valued guest, Thank you for your visit and participation in the recent convention. While we received extremely positive comments throughout the conference from many participants as well as the organization, I am very sorry that your experience did not match that sentiment. Please accept my apologies for any inconvenience. We are very proud of our staff overall and I assure you there was no change in ownership. Your comments will be shared with our team and where needed adjustments will be made. I trust you will join us again in 2023 when your organization returns to legendary Louisville. Stay well and stay safe. Martin van der Laan Vice President of Operations
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PRICE RANGE
$120 - $295 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
galt house hotel louisville, galt hotel louisville, galt house hotel and suites, the galt house hotel, galt house louisville ky
LOCATION
United StatesKentuckyLouisvilleCentral Business District
NUMBER OF ROOMS
1314
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Claim Your Listing Frequently Asked Questions about The Galt House, a Trademark Collection Hotel
Which popular attractions are close to The Galt House, a Trademark Collection Hotel?
Nearby attractions include Muhammad Ali Center (0.2 miles), KFC Yum Center (0.1 miles), and The Kentucky Center for the Performing Arts (0.2 miles).
What are some of the property amenities at The Galt House, a Trademark Collection Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at The Galt House, a Trademark Collection Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Galt House, a Trademark Collection Hotel?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to The Galt House, a Trademark Collection Hotel?
Conveniently located restaurants include Jeff Ruby's Steakhouse, Louisville, Sidebar At Whiskey Row, and Merle's Whiskey Kitchen.
Are there opportunities to exercise at The Galt House, a Trademark Collection Hotel?
Yes, guests have access to a pool and a fitness center during their stay.
Does The Galt House, a Trademark Collection Hotel have an airport shuttle?
Yes, The Galt House, a Trademark Collection Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is The Galt House, a Trademark Collection Hotel located near the city center?
Yes, it is 0.5 miles away from the center of Louisville.
Are any cleaning services offered at The Galt House, a Trademark Collection Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does The Galt House, a Trademark Collection Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Galt House, a Trademark Collection Hotel?
The staff speaks multiple languages, including English and Spanish.