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Hilton Garden Inn Louisville Northeast

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Hilton Garden Inn Louisville Northeast
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547 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Louisville Northeast
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Showing 544: English reviews
Nashville, Tennessee
Reviewed February 14, 2016

I stayed recently to go to the Madonna concert.I didn't know how far away it was from downtown.I also didn't know how confusing the roads are in Louisville.The roads split fifty diffeerent ways and one little mistake and your going the wrong way.It was extremley hard to get to this hotel for me because I was not familiar with the...

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Helpful?
Thank dneal2015
Gary B, General Manager at Hilton Garden Inn Louisville Northeast, responded to this review

Dear dneal2015, Thank you for posting a review of your stay with us. I am so glad to read that the night auditor was able to help you with directions and was gracious when you arrived. I am also glad to know that you loved the room. I am glad that the morning clerk was able to help you with...

Reviewed February 10, 2016 via mobile

This hotel is in a good location for walking to shops and bar restaurant options in the evening after work. The place is clean and spacious however the beds in my room are killers - well used with big dips in the middle means poor sleep and after all that's why we use hotels !

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Helpful?
Thank colin s
Gary B, General Manager at Hilton Garden Inn Louisville Northeast, responded to this review

Dear colin s, Thank you for posting a Trip Advisor review of your stay with us. I am glad to read that you enjoyed our location and found your room to be clean and spacious. I am so sorry that the bed in your room was not operating properly. Due to the anonymous nature of Trip Advisor, I do not...

Reviewed February 9, 2016

This is a very nice clean hotel with a friendly staff. The rooms were very clean with comfortable beds. The complimentary breakfast was very good. This hotel is in a good location and an easy drive to downtown Louisville. While we were here for hockey it would be a great hotel for business travel.

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Helpful?
Thank Toddamy
Gary B, General Manager at Hilton Garden Inn Louisville Northeast, responded to this review

Dear Toddamy, Thank you for taking the time to post a review of your stay with us. I am happy to read that you found our hotel to be clean and our staff to be friendly. We look forward to a future visit the next time your team is in Louisville.

Columbus, Ohio
Reviewed February 9, 2016 via mobile

I am a Diamond member with Hilton and stay in hotels quite often. This is an older HGI that had a nice renovation, but it appears they try and run it more like an economy hotel. From the lack of breakfast options and stale store bought donuts, to the TV listing being printed on plain white copy paper, to the...

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Helpful?
Thank Scott S
Gary B, General Manager at Hilton Garden Inn Louisville Northeast, responded to this review

Dear Scott S, Thank you for posting a Trip Advisor review of your stay with us. I am glad to read that you liked our recently completed renovation. I am, however, disappointed to read that we missed the mark in some other areas of your stay. We will certainly use your comments to help us improve. We are constantly striving...

Clearwater, United States
Reviewed February 8, 2016

My room was clean and comfortable. My Hilton Honors gave me breakfast, and bottled water in my room. The Fitness Center was great. Everyone went out of their way to assist me with any needs that I had.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Philip G S
Gary B, General Manager at Hilton Garden Inn Louisville Northeast, responded to this review

Dear Phillip G S, Thank you for posting a Trip Advisor review of you stay with us and thank you for being a Hilton Hhonors member. I am so glad that you found your room to be clean and comfortable and that the staff went out of their way to take care of you. We look forward to a return...

Lexington, Kentucky
Reviewed January 28, 2016

I love this hotel and it's my go to when working in Louisville. First, it has been recently renovated and is incredibly clean. Many hotels pride themselves on cleanliness but only in writing. This Hilton Garden really takes it to the next level. The beds are comfortable, the rooms are spacious, and there is plenty of space to work if...

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Helpful?
Thank George S
Gary B, General Manager at Hilton Garden Inn Louisville Northeast, responded to this review

Dear George S, Thank you for posting a review of your stay with us. I am very happy to read that we are your go to hotel when in Louisville. I am glad that you have found the hotel to be incredibly clean, your bed to be comfortable and that you had plenty of space to get your work done....

Laurel, Maryland
Reviewed January 25, 2016

I did online check in so picking up my key was swift and smooth. I had a spacious king room that was newly renovated with new furnishings. The hotel is clean and is located near many shops and restaurants within walking distance (about 5 minutes through the parking lot). The staff were very friendly and helpful. I even lost track...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Jetset Maven H
Gary B, General Manager at Hilton Garden Inn Louisville Northeast, responded to this review

Dear Chloi Mai H, Thank you for posting a review of your stay with us. I am very appreciative of the title of your review. It's good to know that you enjoyed using E Check In which is a benefit to our Hilton Hhonors guests. I am also happy to read that that you enjoyed your newly renovated room and...

Dallas, Texas
Reviewed January 20, 2016

Booked 2 days in advance as a Gold HHonors member for $114.91 (all fees/ taxes included). GOOD - Nice location only minutes from highways 71 and 265 and in a large mall shopping area that was well lit and patrolled by security cars - Very large nice and modern lobby with fireplaces and abundant seating - Free breakfast voucher provided...

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Helpful?
Thank usflyer
Gary B, General Manager at Hilton Garden Inn Louisville Northeast, responded to this review

Dear usflyer, Thank you for posting a Trip Advisor review of your stay with us. I am so glad that you found our staff to be friendly, your room to be clean and quiet and your bed to be comfortable. I am sorry that our breakfast time was a little late for you. We offer breakfast from 6AM to 10AM...

Delray Beach, Florida
Reviewed January 18, 2016

I stayed here in January, 2016, while in the area for a lacrosse tournament with my teenager. The service was terrific, with just the right amount of Southern charm. The room was large, and very clean. The surrounding area has many chain restaurants and shops, which was convenient as we experiences an ice/snow storm while there, and the hotel is...

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Helpful?
Thank LalaFla
Gary B, General Manager at Hilton Garden Inn Louisville Northeast, responded to this review

Dear LalaFla, Thank you for posting a review of your stay with us. I am happy to read that you received terrific service and found you room to be large and clean as well as enjoyed our location by the Paddock Shops. I am sorry that you experienced some traffic noise while here. It is good to know that you...

Greenfield, United States
Reviewed January 17, 2016

Friendly staff who go above and beyond to create a personal experience. Clean and comfortable rooms with all necessary accommodations. I will be using this hotel again for business and personal trips.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Jillian D S
Gary B, General Manager at Hilton Garden Inn Louisville Northeast, responded to this review

Dear Jillian D S, Thank you for posting a Trip Advisor review of your stay with us. I am so glad that you felt our staff went above and beyond to give you a good stay with us. I am also happy to know that you found your room to be clean and comfortable. We look forward to a return...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Welcome to the Hilton Garden Inn Louisville Northeast, located in the upscale shopping and dining complex, The Paddock Shops. Walk to several restaurants of different price points or do some shopping at well known stores like Barnes and Noble, J Crew, and Pier 1. We cater to the weekday business traveler as well as the weekend leisure guest. Our restaurant, the Great American Grille is open daily for breakfast, dinner and room service and boasts a full bar in the evenings starting at 5pm (closed on Sundays). We offer complimentary WIFI throughout the hotel. Each room includes a hospitality center with refrigerator, microwave and Keurig coffee maker as well as LCD TV with premium cable channels. Relax in our indoor pool and hot tub or workout in our fitness center-all are located on the first floor and are accessible by your room key. We look forward to your stay! ... more   less 

Additional Information about Hilton Garden Inn Louisville Northeast

Address: 9850 Park Plaza Ave, Louisville, KY 40241-2088
Location: United States > Kentucky > Louisville > East Louisville
Price Range: $116 - $282 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Louisville Northeast 3*
Number of rooms: 135
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Expedia, Booking.com, Travelocity, Hotwire, Hotels.com, Orbitz, Priceline, Cancelon, TripOnline SA, getaroom.com and HotelQuickly so you can book your Hilton Garden Inn Louisville Northeast reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Louisville Northeast Hotel Louisville
Louisville Hilton
Hotel Style:
#4 Business Hotel in Louisville
#10 Romantic Hotel in Louisville
#12 Family Hotel in Louisville
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Garden Inn Louisville Northeast staff and other travelers.
8 questions
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Questions? Get answers from Hilton Garden Inn Louisville Northeast staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We stayed on the top (5th) floor, as did other family members. Access was easy as there was adequate parking in front or in back.”
JoelK14, Nov 27, 2016 | Read review
“Get a top floor.”
jd878, Nov 8, 2016 | Read review
“ask/choose a room on the non-interstate side of the building”
RStraveler1, Aug 13, 2016 | Read review
“Not on the freeway side”
tj3js289, Jul 27, 2016 | Read review
“If you are getting a ride back to your car from a late flight, make sure you call the hotel to get the shuttle there as soon as you land.”
TravelerGEO, Jul 15, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question