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Hilton Garden Inn Louisville Northeast

9850 Park Plaza Ave, Louisville, KY 40241-2088
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Traveler (43)
Room & Suite (18)
Pool & Beach (3)
Certificate of Excellence

About

#17 of 108 hotels in Louisville
Location
Cleanliness
Service
Value
Certificate of Excellence
Welcome to the Hilton Garden Inn Louisville Northeast, located in the upscale shopping and dining complex, The Paddock Shops. Walk to several restaurants of different price points or do some shopping at well known stores like Barnes and Noble, J Crew, and Pier 1. We cater to the weekday business traveler as well as the weekend leisure guest. Our restaurant, the Great American Grille is open daily for breakfast, dinner and room service and boasts a full bar in the evenings starting at 5pm (closed on Sundays). We offer complimentary WIFI throughout the hotel. Each room includes a hospitality center with refrigerator, microwave and Keurig coffee maker as well as LCD TV with premium cable channels. Relax in our indoor pool or workout in our fitness center-all are located on the first floor and are accessible by your room key. We look forward to your stay!
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Property amenities
Pool
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Restaurant
Room service
Banquet Room
Breakfast Available
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Public Wifi
Self-Serve Laundry
Wheelchair access
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Room features
Air conditioning
Microwave
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Business
Hotel links
Visit hotel website
Special Offer:Price Match Guarantee
Hotel deals

Location

Full view
44Car recommended
Grade: 44 out of 100
29Restaurantswithin 0.75 miles
0Attractionswithin 0.75 miles
758Reviews
10Q+A
52Room tips
Traveler rating
  • 462
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  • 82
  • 25
  • 19
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Popular mentions
Whirlpool suite was an excellent room and we very much enjoyed it. However our room keys didn’t even work, thankfully I had the digital key on my phone. The breakfast was lackluster with few options and slow service. Seemed understaffed for breakfast hours. One Elevator was also broken, leaving a long wait to go up and down floors. Overall we enjoyed our stay. We’d consider staying again but only in a similar room. Wouldn’t have been worth it without the jacuzzi tub in room.
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Review collected in partnership with Hilton Garden Inn
Hotel's Favorite
I checked in a Friday night about 10:00 pm after 7 hours on the road and some family time enjoying a late dinner. I drove to the wrong hotel, as it should have been the Hilton St Mathews not the Northeast . The front staff Libby and other woman staff member, sorry forgot her name, were wonderful. They called St Mathews Hilton and changed my reservation so I could just go to bed which I desperately needed. The front desk and breakfast staff were truly great offering warm welcoming customer service. The bed was comfortable and best pillows in ant hotel I have ever slept in.
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Response from BrianH5872, Director of Sales at Hilton Garden Inn Louisville Northeast
Responded 4 weeks ago
Dear EileenO123456, We thank you so much for your kind review. We strive to exceed all of our guests expectations, every day of every stay. We are so happy that you had a great experience and we hope to see you again soon here in the River City. Brian Hayden Director of Sales Hilton Garden Inn Louisville Northeast at the Paddock Shops
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Stayed for family Wedding. Our family occupied 20 plus rooms for 2 days. Our stay was fantastic. Great location for shopping or dining. Super friendly staff. Great selection for breakfast with killer omelets.
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Review collected in partnership with Hilton Garden Inn
The hotel was amazing! From the time of check-in to leaving the property, there were no flaws. Staff was friendly and very helpful. Room was clean and hair free (not often at other hotels). Even left a tip for the housekeeper. Me and my wife enjoyed every second.
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Review collected in partnership with Hilton Garden Inn
Went to Louisville for a surgeon to surgeon meeting. Hotel was convenient to hospital, quiet, clean and friendly staff. Breakfast was good. Location is off major highway so is quiet. Had a nice suite.
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Review collected in partnership with Hilton Garden Inn
Response from BrianH5872, Director of Sales at Hilton Garden Inn Louisville Northeast
Responded 5 days ago
Dear RAC1959, We thank you for both your review and for staying with us. The goal of the staff is to exceed our guest's expectations every day of every stay. We hope you will consider staying with us again soon. Brian Hayden Director of Sales Hilton Garden Inn Louisville Northeast at the Paddock Shops
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PRICE RANGE
$112 - $260 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton garden inn louisville northeast hotel louisvillelouisville hilton
LOCATION
United StatesKentuckyLouisvilleEast Louisville
NUMBER OF ROOMS
135
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