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Crowne Plaza Hotel Louisville-Airport KY Expo Center

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Traveler (129)
Room & Suite (73)
Dining (10)
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Overview
  • Excellent35%
  • Very good32%
  • Average18%
  • Poor9%
  • Terrible6%
Travelers talk about
“expo center”(74 reviews)
“executive west”(13 reviews)
“blue horse cafe”(8 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3 Star Hotel
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Rooms
May 7May 8
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1 room, 2 adults, 0 children
Standard Room
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Reviews (704)
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All reviewsexpo centerexecutive westblue horse cafelifeguard on dutytwo sinksdog showfreedom hallamusement parkfree shuttlefirst floorlouisville airportstate fairhotel restaurantshuttle servicebeds were comfortablevery nice hotelchurchill downs
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1 - 5 of 700 reviews
Reviewed 1 week ago via mobile

Good: Airport shuttle frequent and efficient. Restaurant. Rooms very large and comfortable Average Breakfast. Strangely no self service juice in buffet breakfast. Service inconsistent. Bad: group dept fails to make clear what is and is not included, e.g. breakfast did not include tips or juice...More

Thank SgtBilkoWestSussex
Response from Nona W, Front Office Manager at Crowne Plaza Hotel Louisville-Airport KY Expo CenterResponded 6 days ago

We appreciate your feedback from your stay at the Crowne Plaza Louisville. We always appreciate the opportunity to hear from our guests on what we can do to improve our services. We will be following up with our restaurant management team. Please accept our apologies...More

Hotel's Favorite
Reviewed January 14, 2018 via mobile

We stayed at the hotel over the weekend while attending a convention at the Kentucky expo center. I was most amazed by the staff at the hotel. From the front desk to the bell man every person was pleasant to speak to. Lobby: offers water...More

1  Thank Shreya R
Response from Nona W, Front Office Manager at Crowne Plaza Hotel Louisville-Airport KY Expo CenterResponded January 17, 2018

Shreya, Thank you for taking the time to share your experience! We appreciate all of your kind words about our staff and we will be sure to share with the entire team! Our restaurant, Blue Horse, has an excellent menu and we hope you got...More

Reviewed 1 week ago via mobile

Very convenient to the Expo center. My wife and I walked each day to the annual expo of the US Concealed Carry Association. The room was clean and in good condition. The restaurant on site was ok but very convenient.More

Thank WCUcody
Response from Nona W, Front Office Manager at Crowne Plaza Hotel Louisville-Airport KY Expo CenterResponded 1 week ago

Thank you for your positive comments. We are pleased to hear that you find our location to your liking. On your next visit, we are happy to share with you a sample itinerary that will help you maximize your stay in the area. We hope...More

Reviewed 2 weeks ago via mobile

We've stayed here twice now during the Mid America truck show. The first time was about 3 years ago and out was really nice. Sadly, it's not what it once was. The menu on the restaurant is limited, the buffet was just ok. Although it's...More

Thank Terilee A
Response from Nona W, Front Office Manager at Crowne Plaza Hotel Louisville-Airport KY Expo CenterResponded 2 weeks ago

We appreciate you taking the time to provide us with such detailed feedback about your stay. We are very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our management....More

Reviewed 2 weeks ago

The Crown Plaza is my go-to place for those super early flights out of Louisville. Works out well to drop the rental car off the night before and take the shuttle in the AM. Every room I've stayed in was huge and had a comfortable...More

Thank SG171A
Response from Nona W, Front Office Manager at Crowne Plaza Hotel Louisville-Airport KY Expo CenterResponded 2 weeks ago

We sincerely appreciate you taking the time to write a great review. Thank you for sharing with the TripAdvisor community your experience at our hotel. Please let us know if we can assist you in the future, as we'd love to welcome you back for...More

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Most Booked Properties in Louisville, KY
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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Center with Internet Access
Shuttle Bus Service
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Things to do
Fitness Center with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
$122 - $277 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Louisville
#24 Romantic Hotel in Louisville
#40 Business Hotel in Louisville
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$122 - $277 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Louisville
#24 Romantic Hotel in Louisville
#40 Business Hotel in Louisville
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (129)
Room & Suite (73)
Dining (10)
Pool & Beach (3)
Business Center & Event Rooms (7)
Questions & Answers
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Gina L
January 2, 2017|
AnswerShow all 5 answers
Response from Nona W | Property representative |
Good Morning, We do not have microwaves in our rooms however, there is one available in the business center for guest use. Our suites have refrigerators in them and one can be placed in our standard rooms for an additional... More
1
Vote
jackhouse8809
November 5, 2016|
AnswerShow all 3 answers
Response from Nona W | Property representative |
Good Morning, you are more than welcome to invite your friends for a visit, you do not have to notify the hotel staff however, if they are staying more than a few hours, you will need to get a parking pass for their car... More
0
Votes
tdssimms
October 1, 2016|
AnswerShow all 4 answers
Response from cflynn5 | Reviewed this property |
No,but if the shuttle bus will take you
0
Votes
Room Tips
"mini refrigerators are available for an extra charge"
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"Pet fee is $50/day"
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"I would request a room that is not on the ground floor as the ground floor seems to get a lot of traffic."
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"Be prepared to hear planes taking off and landing at the airport."
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