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Crowne Plaza Hotel Louisville-Airport KY Expo Center

Traveler (154)
Room & Suite (74)
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Overview
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830 Phillips Ln, Louisville, KY 40209-1330 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star accommodation
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Offers from Crowne Plaza Hotel Louisville-Airport KY Expo Center
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Rooms
Jan 27Jan 28
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1 room, 2 adults, 0 children
Standard Room
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Reviews (777)
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772 results
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All reviews expo center lifeguard on duty freedom hall dog show amusement park free shuttle louisville airport large hotel state fair shuttle service beds were comfortable churchill downs indoor pool up to date shutters mj conference
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1 - 5 of 772 reviews
Reviewed today

I booked a two bed room for 2 nights through a room block weeks in advance. Arrive at the hotel for check in, they dont have any 2 bed rooms left--will I take a king and a cot? I refused. Reluctantly they offer a room...More

Date of stay: January 2019
Thank Desiree H
Reviewed 5 days ago

The best part thing about this property is its convenient location to the airport and the convention center. Otherwise, even though my room was clean, the hotel is showing its age in the hallways, on the elevators, and in my room. An investment in improvements...More

Date of stay: January 2019
Thank RonR696
Response from Nona W, Front Office Manager at Crowne Plaza Hotel Louisville-Airport KY Expo CenterResponded 2 days ago

Thank you for the feedback! We appreciate the kind comments as well as the constructive feedback, and will share the details with my team. It was a pleasure having you stay with us, and we hope to have the opportunity to regain your confidence in...More

Reviewed 1 week ago via mobile

I bad a nice stay coukd it'd been a little more friendly I think but the cleanliness of the hotel was great a d comfortable sleeping bed at the size of the bathroom was great I would recommend 4 Subway to visit

Date of stay: November 2018
Thank desidee0101
Response from Nona W, Front Office Manager at Crowne Plaza Hotel Louisville-Airport KY Expo CenterResponded 6 days ago

Thanks for the great review. If you have any further feedback as to why you could not score us higher, we're anxious to hear it. Thank you so much and we hope to see you again soon.

Reviewed 1 week ago

unfriendly service .....not so impress with being there for a convention traveling from Ohio.The Convention was as usual great....but was having to use the bathroom...there could of been a more polite way of saying...Sir I am cleaning as this time we have other restrooms that...More

Date of stay: January 2019
Thank Voyager14404356465
Response from Nona W, Front Office Manager at Crowne Plaza Hotel Louisville-Airport KY Expo CenterResponded 1 week ago

We hope this notes finds you well. We have sent your feedback to the personnel concerned. We apologize for this bad experience and lack of quality customer service. This is very disappointing to hear, but we hope you give us another chance to make it...More

Reviewed 2 weeks ago via mobile

My husband and I travel quite often and we’ve been to numerous hotels, B & B and other accommodations over the years. From tiny towns to big cities, we like to hop from one to another for just overnight stays or two. Almost all the...More

Date of stay: December 2018
2  Thank 301melaniea
Response from IHGService, Guest Relations Manager at Crowne Plaza Hotel Louisville-Airport KY Expo CenterResponded 4 days ago

Hello 301melaniea, Thank you for leaving us your review and for making us a part of your visit here in Louisville . We are grateful that you've chosen the Crowne Plaza to host you. As always, we wanted nothing more but to ensure your experience...More

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About
Description
Discover the meaning of old-fashioned Southern hospitality at Crowne Plaza Louisville. We re located in the heart of Louisville, just minutes from the Louisville International Airport and major attractions More like Six Flags Kentucky Kingdom, the Louisville Zoo, and the Kentucky Exposition Center. Take advantage of complimentary shuttle service. In true Southern style, we provide all guests with free rides to the airport and any destinations located within a three-mile radius of the hotel. Experience the difference a little extra space can make in our stylish guest rooms or magnificent suites. Featuring amenities like free high-speed wired and wireless Internet, well-lit, generously-sized work desks, flat-screen televisions, in-room movies, and coffeemakers, they're the perfect place to work or relax. With 28 meeting rooms and an incredible 55,000 square feet of flexible space, Crowne Plaza truly is The Place to Meet. Hold business conferences, wedding receptions, and social events in our world-class facilities. Cool off in the indoor/outdoor pool, or work out in our fitness center. Take care of tasks quickly by visiting the on site business center. Visit the Blue Horse to sip a night cap or have a hearty meal. Get a good night s sleep, get to Louisville s favorites hot spots, and get some assistance from your meetings director to make that on site business or social event a success all at Crowne Plaza Louisville. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Free Parking
Restaurant
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Air Conditioning
Airport Transportation
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Shuttle Bus Service
Wheelchair access
Beachfront
Spa
Breakfast included
Awards & Recognition
GreenLeaders Bronze level
GreenLeaders Bronze level
Hotel Style
Onsen
,
Romantic
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
GreenLeaders Bronze level
GreenLeaders Bronze level
Contact Information
Hotel Style
Onsen
,
Romantic
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
588
Price range
$104 - $342 (Based on Average Rates for a Standard Room)
Also Known As
Crowne Plaza Hotel Louisville-Airport Ky Expo Louisville
Location
United States > Kentucky > Louisville > Fairgrounds / South Side
Hotel class
Awards & Recognition
GreenLeaders Bronze level
GreenLeaders Bronze level
Contact Information
Hotel Style
Onsen
,
Romantic
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
588
Price range
$104 - $342 (Based on Average Rates for a Standard Room)
Also Known As
Crowne Plaza Hotel Louisville-Airport Ky Expo Louisville
Location
United States > Kentucky > Louisville > Fairgrounds / South Side
Photos
Traveler (154)
Room & Suite (74)
Dining (9)
Pool & Beach (3)
Business Center & Event Rooms (7)
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Questions & Answers
Ask a question
meghinp
July 1, 2018|
AnswerShow all 6 answers
Response from Rhonda L | Reviewed this property |
I agree with the other answer. However, if you are a attending a big event at the expo center, they have vendors there with some pretty good items available.
1
Vote
Gina L
January 2, 2017|
AnswerShow all 5 answers
Response from Nona W | Property representative |
Good Morning, We do not have microwaves in our rooms however, there is one available in the business center for guest use. Our suites have refrigerators in them and one can be placed in our standard rooms for an additional... More
1
Vote
jackhouse8809
November 5, 2016|
AnswerShow all 3 answers
Response from Nona W | Property representative |
Good Morning, you are more than welcome to invite your friends for a visit, you do not have to notify the hotel staff however, if they are staying more than a few hours, you will need to get a parking pass for their car... More
0
Votes
Room Tips
"If there is an event going on- you probably don't want to stay on the 1st floor;"
VFRgrl
3 weeks ago
Read review
"Close to the airport but very quiet!"
DocH518
Sep 7, 2018
Read review
"Higher the better!"
562williamr562
Aug 19, 2018
Read review
"Avoid first floor."
MarylandSharon
May 13, 2018
Read review
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