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I booked a two bed room for 2 nights through a room block weeks in advance. Arrive at the hotel for check in, they dont have any 2 bed rooms left--will I take a king and a cot? I refused. Reluctantly they offer a room...More
The best part thing about this property is its convenient location to the airport and the convention center. Otherwise, even though my room was clean, the hotel is showing its age in the hallways, on the elevators, and in my room. An investment in improvements...More
Date of stay: January 2019
Response from Nona W, Front Office Manager at Crowne Plaza Hotel Louisville-Airport KY Expo CenterResponded 2 days ago
Thank you for the feedback! We appreciate the kind comments as well as the constructive feedback, and will share the details with my team. It was a pleasure having you stay with us, and we hope to have the opportunity to regain your confidence in...More
I bad a nice stay coukd it'd been a little more friendly I think but the cleanliness of the hotel was great a d comfortable sleeping bed at the size of the bathroom was great I would recommend 4 Subway to visit
Date of stay: November 2018
Response from Nona W, Front Office Manager at Crowne Plaza Hotel Louisville-Airport KY Expo CenterResponded 6 days ago
Thanks for the great review. If you have any further feedback as to why you could not score us higher, we're anxious to hear it. Thank you so much and we hope to see you again soon.
unfriendly service .....not so impress with being there for a convention traveling from Ohio.The Convention was as usual great....but was having to use the bathroom...there could of been a more polite way of saying...Sir I am cleaning as this time we have other restrooms that...More
Date of stay: January 2019
Response from Nona W, Front Office Manager at Crowne Plaza Hotel Louisville-Airport KY Expo CenterResponded 1 week ago
We hope this notes finds you well. We have sent your feedback to the personnel concerned. We apologize for this bad experience and lack of quality customer service. This is very disappointing to hear, but we hope you give us another chance to make it...More
My husband and I travel quite often and we’ve been to numerous hotels, B & B and other accommodations over the years. From tiny towns to big cities, we like to hop from one to another for just overnight stays or two. Almost all the...More
Date of stay: December 2018
2 Thank 301melaniea
Response from IHGService, Guest Relations Manager at Crowne Plaza Hotel Louisville-Airport KY Expo CenterResponded 4 days ago
Thank you for leaving us your review and for making us a part of your visit here in Louisville . We are grateful that you've chosen the Crowne Plaza to host you.
As always, we wanted nothing more but to ensure your experience...More
Discover the meaning of old-fashioned Southern hospitality at Crowne Plaza Louisville. We re located in the heart of Louisville, just minutes from the Louisville International Airport and major attractions …Morelike Six Flags Kentucky Kingdom, the Louisville Zoo, and the Kentucky Exposition Center. Take advantage of complimentary shuttle service. In true Southern style, we provide all guests with free rides to the airport and any destinations located within a three-mile radius of the hotel. Experience the difference a little extra space can make in our stylish guest rooms or magnificent suites. Featuring amenities like free high-speed wired and wireless Internet, well-lit, generously-sized work desks, flat-screen televisions, in-room movies, and coffeemakers, they're the perfect place to work or relax. With 28 meeting rooms and an incredible 55,000 square feet of flexible space, Crowne Plaza truly is The Place to Meet. Hold business conferences, wedding receptions, and social events in our world-class facilities. Cool off in the indoor/outdoor pool, or work out in our fitness center. Take care of tasks quickly by visiting the on site business center. Visit the Blue Horse to sip a night cap or have a hearty meal. Get a good night s sleep, get to Louisville s favorites hot spots, and get some assistance from your meetings director to make that on site business or social event a success all at Crowne Plaza Louisville. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
We do not have microwaves in our rooms however, there is one available in the business center for guest use. Our suites have refrigerators in them and one can be placed in our standard rooms for an additional... More
We do not have microwaves in our rooms however, there is one available in the business center for guest use. Our suites have refrigerators in them and one can be placed in our standard rooms for an additional $20.00 plus tax per night,
you are more than welcome to invite your friends for a visit, you do not have to notify the hotel staff however, if they are staying more than a few hours, you will need to get a parking pass for their car... More
you are more than welcome to invite your friends for a visit, you do not have to notify the hotel staff however, if they are staying more than a few hours, you will need to get a parking pass for their car.
Front Office Manager
Crowne Plaza Louisville