We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Crowne Plaza Hotel Louisville-Airport KY Expo Center

Show Prices
GreenLeadersBronze level
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Crowne Plaza Hotel Louisville-Airport KY Expo Center
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers","shims"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"containerClass":null}
Add Photo Write a Review

561 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Showing 558: English reviews
Level Contributor
6 reviews
6 hotel reviews
3 of 5 stars Reviewed 5 days ago NEW via mobile

Staff at the Louisville airport crowne plaza were very friendly, and the room was relatively modern however the carpets could use some cleaning. Nice amenities, comfortable furniture and clean bathroom however quality of the room service food left something to be desired, and the wifi was not very fast

Helpful?
Thank Frank A
John S, General Manager at Crowne Plaza Hotel Louisville-Airport KY Expo Center, responded to this review

Dear Frank A, Thank you for your review. I am very happy that the staff was welcoming and accommodating and that you enjoyed the amenities we have to offer. However, I am sorry to hear that you were not satisfied with room service and the WiFi, This has been communicated to the concerned staff. Hope to see you soon. Sincerely,... More 

Muncie, Indiana
Level Contributor
839 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 183 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

All went "Very Good" !! QUIET, & RELAXING !!! The rooms, bedding, & halls were very clean, & well stocked. The room facilities were all in working order, & with "class" items. Really enjoyed the room. The building shows some scars & nicks, from mucho happy visitors. Very convenient to I-65, and other Interstates, plus the airport. The restaurant leaves... More 

Helpful?
Thank JpDrumr
John S, General Manager at Crowne Plaza Hotel Louisville-Airport KY Expo Center, responded to this review

Dear JpDrumr, Thank you for the great rating and taking the time to comment on your stay. I am so glad that your overall stay was good and relaxing and you enjoyed your room. I do apologize that the restaurant left a little to be desired and hope that the next time you return that you will find we have... More 

Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

This is the second time staying a a Crown Plaza. It's definitely worth the money for the comfort and pleasant employees. The room was very nice and the pillows awesome. Upon checking in, the receptionist seemed to be nervous because of the line of people. She did well. My only complaint is the shower. When we did pull knob from... More 

Helpful?
Thank Melinda H
John S, General Manager at Crowne Plaza Hotel Louisville-Airport KY Expo Center, responded to this review

Dear Melinda H Thank you for staying with us again. We appreciate your loyalty and your continued trust in our hotel and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty. Please accept our apologies that there was an issue with the shower, this has been passed on to our maintenance... More 

New York City, New York
Level Contributor
182 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed 1 week ago

Attentive staff and nice layout. The suites could be updated as the carpeting was pretty stained and rough. However clean rooms overall with wi fi access that actually worked. The staff is to be commended, from the front desk to bell hops...friendly and professional and know their jobs. Good location and only 5 minute drive from the airport.

Helpful?
Thank Ian S
John S, General Manager at Crowne Plaza Hotel Louisville-Airport KY Expo Center, responded to this review

Dear Ian S, Thank you for the great comments regarding our front desk team and bellmen, it is always so good to hear such kind comments from our guest. We do apologize that the carpeting was stained in the room you stay and have located your account so that our housekeeping team and maintenance can clean or replace the carpeting.... More 

Cleveland, Tennessee
1 review
3 of 5 stars Reviewed 2 weeks ago

When we arrived, we were impressed with the helpfulness of the staff. The room was fine until we tried to sleep. The room was just too warm. The thermostat would not go below 74 degrees. We called service first thing this morning. The maintenance staff replaced the filter while we were at breakfast. When we returned, we notified the front... More 

Helpful?
Thank barrycindi1
John S, General Manager at Crowne Plaza Hotel Louisville-Airport KY Expo Center, responded to this review

Thank you for sharing your comments about your recent stay with us. I am disappointed to read that our staff was not professional as they should have been and can assure you that it is not indicative of the very high level of service for which we offer all guests. I apologize that the air conditioner was not fixed the... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago via mobile

Staff was fine, overpriced for quality. Very old carpet, lots of stains. Stayed on bottom floor. Lots of bright lights shining in windows. Nice loud water pipes. Stayed a lot of places and this was huge disappointment. Won't visit again. Time for drastic remodel. Bed was comfortable.

Helpful?
Thank Todd L
John S, General Manager at Crowne Plaza Hotel Louisville-Airport KY Expo Center, responded to this review

Dear Todd L. Thank you for your review. I am very happy that the staff was welcoming. However, I am sorry to hear that you were not satisfied with the condition of the carpet and the lighting in your room. This has been communicated to the concerned staff. I do hope that you will give us the opportunity to have... More 

KENTUCKY
Level Contributor
88 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I've stayed here several times for business. Good place especially if you are flying in or out or are going to the fairgrounds since it is right next to all that. They also provide shuttle service. Large convention space. Nice restaurant with great breakfast buffet. Nice day lobby and nice spacious rooms. Friendly staff.

Helpful?
1 Thank JASON8502
John S, General Manager at Crowne Plaza Hotel Louisville-Airport KY Expo Center, responded to this review

Dear JASON8502, I am delighted to hear that we have been part of so many journeys that you've taken. I hope that you will stay with us several times more on your trips. Our staff is always ready to welcome you. Thank you for your loyalty and trust. Always at your service, John Shake, GM jshake@cplouisville.com More 

Level Contributor
51 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This is a nice hotel. Has very comfortable beds and the rooms are very spacious. You can even see the airplanes coming into the airport. They don't have microwave or fridge in the rooms but you can request a fridge for $20 a nite. Check out is at 11am and not any later. They have a restaurant and bar inside... More 

Helpful?
Thank Donna C
John S, General Manager at Crowne Plaza Hotel Louisville-Airport KY Expo Center, responded to this review

Dear Donna C, Thank you for taking the time to review our hotel, we are so pleased you found the beds comfortable and the rooms spacious. I do apologize that we were not able to extend your check out time past 11, we do try to accommodate late check out request but are not always able to do so. I... More 

Springfield, Illinois, Usa
Level Contributor
55 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

From the moment we checked in the staff was very attentive and made us feel welcome. This is a full service hotel with a good size bar and restaurant. The restaurant also has outdoor seating (very nice). The room was clean and spacious!

Helpful?
Thank Jim R
John S, General Manager at Crowne Plaza Hotel Louisville-Airport KY Expo Center, responded to this review

Thank you for the great rating, our team loves to hear when they make our guest feel welcomed! We are very glad you took advantage of the Blue Horse restaurant and bar and hope that you are able to come back soon and enjoy the other amenities we have to offer Always at your service, John Shake, GM jshake@cplouisville.com More 

Level Contributor
67 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

If you are looking for a nice place to stay outside of down town Louisville this is the pace for you. It is decently priced, has tons of parking, has a wonderful staff, and all of the amenities you need. Plus, it is convenient to so many things.

Helpful?
Thank Dewayne P
John S, General Manager at Crowne Plaza Hotel Louisville-Airport KY Expo Center, responded to this review

Thank you for taking the time to write a review on our hotel. We love hearing such positive feedback from our guests. We hope you will choose us again next time you're in Louisville! Warm regards, John Shake, GM jshake@cplouisville.com More 

Questions? Get answers from hotel staff and past guests. Ask a question

207 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (92)
Viewed
View from Room (4)
Viewed
Room/Suite (27)
Viewed
Hotel & Grounds (9)
Viewed
Bathroom (9)
Viewed
Pool/Beach Area (1)
Viewed
Business Center/Function Rooms (2)
Viewed
Dining (2)
Viewed
Other (38)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (115)
Viewed
Room/Suite (32)
Viewed
Bathroom (3)
Viewed
Hotel & Grounds (38)
Viewed
Business Center/Function Rooms (5)
Viewed
Dining (12)
Viewed
Pool/Beach Area (4)
Viewed
View from Room (2)
Viewed
Other (19)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Louisville hotels
Fairgrounds
SpringHill Suites Louisville Airport
Fairgrounds
Hampton Inn Louisville Airport
South Side
Courtyard Louisville Airport
Courtyard Louisville Airport
#42 of 94 in Louisville
4.0 of 5 stars 213 reviews
Show Prices
Show Prices
Show Prices
Fairgrounds
Hilton Garden Inn Louisville Airport
Fairgrounds
Residence Inn Louisville Airport
Fairgrounds
Holiday Inn Airport & Fair/Expo Center
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Discover the meaning of old-fashioned Southern hospitality at Crowne Plaza Louisville. We re located in the heart of Louisville, just minutes from the Louisville International Airport and major attractions like Six Flags Kentucky Kingdom, the Louisville Zoo, and the Kentucky Exposition Center. Take advantage of complimentary shuttle service. In true Southern style, we provide all guests with free rides to the airport and any destinations located within a three-mile radius of the hotel. Experience the difference a little extra space can make in our stylish guest rooms or magnificent suites. Featuring amenities like free high-speed wired and wireless Internet, well-lit, generously-sized work desks, flat-screen televisions, in-room movies, and coffeemakers, they're the perfect place to work or relax. With 28 meeting rooms and an incredible 55,000 square feet of flexible space, Crowne Plaza truly is The Place to Meet. Hold business conferences, wedding receptions, and social events in our world-class facilities. Cool off in the indoor/outdoor pool, or work out in our fitness center. Take care of tasks quickly by visiting the on site business center. Visit the Blue Horse to sip a night cap or have a hearty meal. Get a good night s sleep, get to Louisville s favorites hot spots, and get some assistance from your meetings director to make that on site business or social event a success all at Crowne Plaza Louisville. ... more   less 

Additional Information about Crowne Plaza Hotel Louisville-Airport KY Expo Center

Address: 830 Phillips Ln, Louisville, KY 40209-1330
Location: United States > Kentucky > Louisville > Fairgrounds , South Side
Price Range: $122 - $184 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel Louisville-Airport KY Expo Center 3.5*
Number of rooms: 588
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Expedia, TripOnline SA, Agoda, Odigeo, Hotels.com, Hotwire, Travelocity and Priceline so you can book your Crowne Plaza Hotel Louisville-Airport KY Expo Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Hotel Louisville-Airport Ky Expo Louisville
Hotel Style:
#4 Green Hotel in Louisville
#24 Romantic Hotel in Louisville
#40 Business Hotel in Louisville
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay