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Fairfield Inn & Suites Louisville Downtown

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240 Reviews from our TripAdvisor Community

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Showing 237: English reviews
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usa
Reviewed 2 weeks ago

good location on the eastern side of downtown. walking distance to the arena and 4th Ave. venues. parking was $15 per day on site. hotel price was a decent value .standard room with small fridge. rooms facing Jefferson a little loud. service was very good, especially the guy that appeared to be the manager. breakfast was just ok.

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Helpful?
1Thank stkdog
Dustin S, Director of Sales at Fairfield Inn & Suites Louisville Downtown, responded to this review

Thank you for your kind feedback. Have a wonderful day! Dustin Stutzman - Director of Sales

Carbondale, Illinois
Reviewed 2 weeks ago

We were surprised to find a decently-priced, modern, clean hotel in downtown Louisville. Staff was professional and rooms were fairly large and nicely decorated. Everything is pretty much within walking distance (1 mile or less). The a/c got nice and cool at night, which is what I prefer. Beds were comfortable -- we slept well. We didn't rise early enough...

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Helpful?
1Thank gemini8200
Dustin S, Director of Sales at Fairfield Inn & Suites Louisville Downtown, responded to this review

Thank you for your wonderful feedback. We look forward to hosting you on your next trip! Dustin Stutzman - Director of Sales

Central Florida, Florida
Reviewed February 6, 2017

I've stayed at this location multiple times and will continue to pick this hotel when visiting Louisville, The hotel has a very good breakfast (eggs, sausage, waffles, fresh fruit, yogurt, cereal, hot oatmeal plus various pastries).and it is always kept fresh and full. The rooms are always clean ready when I arrive. Most importantly is the staff. They ALWAYS great...

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Helpful?
1Thank go-ISU-81
Mary Pat H, General Manager at Fairfield Inn & Suites Louisville Downtown, responded to this review

Dear Valued Guest, Thank you for taking the time to share your experience at the Fairfield Inn Louisville Downtown on TripAdvisor. Your feedback is much appreciated. We are all delighted you enjoy our complimentary hot and healthy breakfast buffet. It is always a pleasure to welcome back our repeat guests and look forward to your next visit. Mary Pat Hartmann...

KY
Reviewed January 27, 2017 via mobile

Great stay and great location! Staff was generous and courteous. Price was also good! The gentleman at the front desk gave me a map of downtown and info packets to things in the city upon check in. Hotel was clean and quiet. Will definitely stay there again and recommend to others.

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Helpful?
1Thank gigibeans
Dustin S, Director of Sales at Fairfield Inn & Suites Louisville Downtown, responded to this review

We are so glad to hear you enjoyed your stay. Thank you for the great feedback, we are excited to serve you again in the future. Dustin Stutzman - Director of Sales

Reviewed January 4, 2017

This hotel is straight forward, clean, and friendly but what sets this hotel apart is the customer service we experienced. Joseph at the front desk took care of everything for us- and I mean everything. We were a group of 6 and he accommodated us with early check in, restaurant recommendations, tips on things to do, directions, walking maps-the whole...

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Helpful?
1Thank Sonia L
Dustin S, Director of Sales at Fairfield Inn & Suites Louisville Downtown, responded to this review

Thank you for sharing your story, we are so proud to have Joseph represent the hotels. We will recognize Joseph in front of the entire staff for his excellent work. We are thrilled to welcome you back in the future! Dustin Stutzman-Director of Sales

Cedar Rapids, Iowa
Reviewed December 20, 2016

What a pleasant surprise it was to stay two nights at this Fairfield Inn. First off, the location is great. Right off I-65 and easy to find. There is an on-site parking garage which is a nice feature. The staff was exceptional and will greet you with smiles and willingness to help in any way. Rooms (stayed in double queen)...

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Helpful?
1Thank amac0668
Dustin S, Director of Sales at Fairfield Inn & Suites Louisville Downtown, responded to this review

Thank you for your kind review. We are so glad you enjoyed the hotel and our beautiful city. Dustin Stutzman - Director of Sales

Columbus Ohio
Reviewed December 5, 2016

As a consultant I have had the opportunity to live in many hotels (60-90 days at a time). This hotel from the moment I walked in was incredible. Shawn at the front desk gave me a quick run-down of what was available and how parking and amenities work. He asked authentic questions to make me feel welcome. When he found...

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Helpful?
1Thank Rick T
Dustin S, Director of Sales at Fairfield Inn & Suites Louisville Downtown, responded to this review

Thank you for your wonderful review. You named a few of our best team members that truly set the tone for our hotel. We very much look forward to welcoming you back for your next stay. Dustin Stutzman-Director of Sales

Olive Branch, Mississippi
Reviewed December 2, 2016 via mobile

My husband and I came through the day after Thanksgiving and figured it was a good stopping point on our way too Buffalo. Room was decent...paid or was told I would pay $97.00 and change. So the listing on hotels.com. No one said anywhere that there was a 15.00 parking fee. It says self parking. Anyway just called to ask,...

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Helpful?
1Thank Robsnr1grl
Mary Pat H, General Manager at Fairfield Inn & Suites Louisville Downtown, responded to this review

Dear Valued Guest, Thank you for sharing your comments regarding your recent stay. Our pricing is similar to that of other hotels, offering rates based on demand. During periods of lower demand, we offer lower rates and conversely during days of high demand the rates increase. If your travel dates are flexible you can receive quite the value. I do...

Louisville, Kentucky
Reviewed November 11, 2016

I had to make quick business trip to Louisville and booked a room at the Fairfield Downton. Accommodations were nothing elaborate but comfortable. The breakfast like those at other Marriott Hotels is nothing to rave about. Same scrambled eggs almost every morning.Thank goodness, I can get by with a bagel or English muffin and coffee. All of the employees are...

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Helpful?
1Thank Michele F
Dustin S, Director of Sales at Fairfield Inn & Suites Louisville Downtown, responded to this review

Thank you for the wonderful review. We are so glad you enjoyed your stay. We will work on adding more variety to our hot items, thank you for the feedback. Dustin Stutzman-Director of Sales

Fenton, Missouri
Reviewed October 17, 2016

Weekend couples trip, the location is convenient to most downtown attractions and things to do. The lobby and hotel are nice overall and typical of a Fairfield. The room was nice but I reserved a king room through the Marriott app and ended up with a double queen without being told prior to getting into the room. I went back...

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Helpful?
1Thank fishinMTL
Dustin S, Director of Sales at Fairfield Inn & Suites Louisville Downtown, responded to this review

Thank you so much for your feedback. I am sorry that you experienced a few challenges while staying with us. We do our very best to honor all room type requests, please ask for a manager next time to make sure we fully resolve all issues while you are here. In regards to parking, we do get very busy on...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Breakfast included
  • Room Service
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Breakfast included
  • Self-Serve Laundry
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Located in the heart of downtown, the newly-renovated Fairfield Inn & Suites Louisville Downtown is within walking distance to the convention center, KFC Yum Center and 4st Street Live. Travelers appreciate our convenient perks including garage parking ($14/day), free WiFi and free daily hot breakfast. Each of our new rooms are highlighted by stylish furnishings, flat-screen TVs with premium cable and ergonomic workspaces. Our suites have separate living areas with pullout sofas, microwaves and mini-fridges. You can keep up your routine at our 24-hour fitness center or splash with the kids in the pool. Our ideal location and free perks make us a top choice among downtown Louisville hotels. ... more   less 

Additional Information about Fairfield Inn & Suites Louisville Downtown

Address: 100 E Jefferson St, Louisville, KY 40202-1302
Location: United States > Kentucky > Louisville > Central Business District
Price Range: $143 - $276 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Louisville Downtown 2.5*
Number of rooms: 115
Reservation Options:
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Also Known As:
Fairfield Inn And Suites Louisville Downtown
Fairfield Inn & Suites Louisville Downtown Hotel Louisville
Hotel Style:
#20 Romantic Hotel in Louisville
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Questions & Answers

Here's what travelers have asked, with answers from Fairfield Inn & Suites Louisville Downtown staff and other travelers.
5 questions
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Questions? Get answers from Fairfield Inn & Suites Louisville Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“get the suites if you can - they offer more room. I never notice any noise either in the hotel or outside noise.”
 of 5 bubbles go-ISU-81, Feb 6, 2017 | Read review
“5th floor is awesome”
 of 5 bubbles rickt825, Dec 5, 2016 | Read review
“King suite is worth the extra cost”
 of 5 bubbles 342kita, Aug 24, 2016 | Read review
“Any room away from Jefferson Avenue is better as ambulances go down that street regularly.”
 of 5 bubbles Auhualoa, Jun 19, 2016 | Read review
“Ask for a room facing away from the busy street! Even number room!”
 of 5 bubbles J_fine72, Apr 20, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question