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Absolutely the best stay I’ve ever had at a Hotel. Every single worker was extremely nice and helpful with everything. The cleaners did an amazing job every day with the room as well. Deff will be staying with this hotel anytime I’m in town from...More
The hotel itself was very clean and convenient walking distance from restaurants and attractions. What really stood out to me was the staff who went out of their way to help me find directions and were always warm. A man named Bernir went out of...More
Thank Sara E
Response from General M, General Manager at Fairfield Inn & Suites Louisville DowntownResponded 1 week ago
Thank you so much, we are thrilled that you had such a great time! I know I speak for my entire team when I say that your review reaffirms why we are in this business. We take pride in providing exceptionally clean rooms. Please let...More
The check-in process was quick, however the staff was rather bland. The woman who checked me in did not seem enthusiastic, and never smiled or made eye contact with me. The hotel was clean and I enjoyed the breakfast. It was nice to have oatmeal...More
Response from General M, General Manager at Fairfield Inn & Suites Louisville DowntownResponded 4 weeks ago
Thank you for reviewing your recent stay. I apologize that your experience was anything less than exceptional. I have shared your notes with the appropriate teams to address opportunities. We would love to have the chance to welcome you again so that we can provide...More
I would like to recognize an awesome employee by the name of Acelia at the front desk. She had great customer service skills from our arrival til our departure. She greeted us with a smile. She made sure we had everything that we needed at...More
Response from General M, General Manager at Fairfield Inn & Suites Louisville DowntownResponded December 13, 2017
Thank you for taking time to share such wonderful feedback from your recent stay. Service is the core of everything we do here and I thank you for taking the time to thank Acelia for the level of service she provided you. I'm so glad...More
My experience at Fairfield Inn & Suite was wonderful. A BIG Thanks to Acelia and C.J. at front desk, they were very helpful with everthing, from checking in to checking out, they also made me feel special, like i was their only concern even tho...More
Response from General M, General Manager at Fairfield Inn & Suites Louisville DowntownResponded December 6, 2017
Thank you for taking the time out of your schedule to review your most recent stay with us. I am thrilled you had such a wonderful time! Thank you for recognizing our great staff. I will be sure to let them know that their hard...More
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Free High Speed Internet ( WiFi )
Fitness Center with Gym / Workout Room
Business Center with Internet Access
Things to do
Fitness Center with Gym / Workout Room
$103 - $265 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#20 Romantic Hotel in Louisville
Non-Smoking Rooms ,
Family Rooms ,
Number of rooms
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United States >
Central Business District
Also Known As
Fairfield Inn And Suites Louisville Downtown ,
Fairfield Inn & Suites Louisville Downtown Hotel Louisville
Response from CSIMelissa | Reviewed this property |
There is actually a parking garage beside the hotel, in the same parking lot actually, for overflow parking. We had to drive through it to leave the hotel. You have to pay the same for parking at the hotel whether you find... More
There is actually a parking garage beside the hotel, in the same parking lot actually, for overflow parking. We had to drive through it to leave the hotel. You have to pay the same for parking at the hotel whether you find a spot in the lot or in the garage, and I believe it's $15 a night.