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Comfort Suites

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126 Reviews from our TripAdvisor Community

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Showing 126: English reviews
Delafield, Wisconsin
Reviewed August 7, 2016

Was impressed with how friendly the front desk staff was....very informative too. The location was easy to get to from the highway and there are a ton of chain restaurants, gas stations, etc. right nearby, including a couple you can walk to. We were in room 316 and it was very quiet. However, there was a strong mildew/musty smell in...

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Helpful?
Thank MuiFamily
guest-mgt, Guest Relations Manager at Comfort Suites, responded to this review

Thank you for taking the time to review your recent stay here at Comfort Suites of London. We welcome all feedback from our guest and use the information to maintain a high quality experience for our customer's. We are glad your expectations were met during your stay and thank you for your business. Again, thank you for choosing Comfort Suites...

West Bend, Wisconsin
Reviewed August 3, 2016

Had a friendly welcome and the room seemed to be OK for a quick overnight. Would really have liked it if the breakfast food would have been hot instead of hardly warm. This is another hotel that has a sheet on the bed and then a heavy comforter. Either too hot or too cold. No in-between blanket.

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Helpful?
Thank marylou44
guest-mgt, Guest Relations Manager at Comfort Suites, responded to this review

Thank you for choosing Comfort Suites here in London for your recent nights stay. We are glad you received a friendly welcome from our staff. We apologize for the breakfast not meeting your expectations. Mgt. has been made aware of this. Most hotel's have extra blankets that may not be as heavy as what's on the bed's already and that...

Honolulu, Hawaii
Reviewed August 1, 2016

This is a typical Comfort Suites in a hotel that has been remodeled in the last few years. The room was spacious, and everything was comfortable and acceptable. The service was great, and a typical breakfast was offered. Some areas of the hotel, like the stairs and elevator smelled a little "old," but the room was fine. There was a...

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Thank CKT808
guest-mgt, Guest Relations Manager at Comfort Suites, responded to this review

Thank you for reviewing your recent stay here at Comfort Suites of London, Ky. We are glad you chose our hotel and the services we provide. We appreciate your feedback and thank you for your business.

Battle Creek, Michigan
Reviewed July 1, 2016

My husband and I had a lovely stay both going to South Carolina and returning home from South Carolina. The location was a good stopping place traveling from Michigan. There are many restaurants within easy reach. Our rooms were comfortable and quiet. The pool was fabulous. The staff was friendly and remembered us a week later. The room had many...

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Helpful?
Thank catmom88
guest-mgt, Guest Relations Manager at Comfort Suites, responded to this review

Thank you for taking the time to review your recent stay here at Comfort Suites of London. We welcome all feedback from our guest and use the information to maintain a high quality experience for our customer's. We are glad your expectations were met during your stay and thank you for your business. Again, thank you for choosing Comfort Suites...

Reviewed May 26, 2016

Read recent reviews before booking and had higher hopes. It is an old hotel with some improvements, but age still evident in some of the fixtures, amenities, etc. Not very clean (dirty hallways, filthy hair dryer cord, etc.). Very noisy--can hear conversations in the adjoining rooms and hall. Cheap television with an "iffy" remote. Breakfast was ok, but staff were...

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Helpful?
Thank Kim V
guest-mgt, Guest Relations Manager at Comfort Suites, responded to this review

We are sorry your stay didn't meet your expectations. The satisfaction of our guest is very important to us and we work very hard to accommodate the needs and expectations of all our guest. We do appologise for not meeting your expectations during your visit and hope you will give us an oppotunity to provide you with a great stay...

Reviewed May 1, 2016 via mobile

Richard was helpful but could be a little less cocky. People that have been hours on the road may not appreciate being messed with... Perhaps his sense of humor.Breakfast was sufficient.Room was spacious and clean. Bed and linens were fabulous.

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Helpful?
Thank Elizabeth N
guest-mgt, Guest Relations Manager at Comfort Suites, responded to this review

We thank you for choosing our hotel for your recent visit. We are sorry you didn't appreciate the hospitality services that one of our staff members provided. Richard is a valued member of our staff and is known for providing a proffessional, positive experience for our guest and is often asked for by name. We do appreciate your feedback and...

Royal Oak, Michigan
Reviewed April 21, 2016 via mobile

What a great hotel! This Comfort Inn resembles a Marriott Courtyard and Hyatt Place. The king bed was extremely comfortable, the linens luxurious, big, fluffy towels, great shower, separate sitting area with sofa & work table area, & delicious hot breakfast. Kudos to Choice Hotels for upgrading this facility while keeping the price much lower than a Marriott or Hyatt,...

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Thank Borntotravel365
Richard c, Guest Relations Manager at Comfort Suites, responded to this review

Thank you for choosing Comfort Suites here in London for your lodging needs. We appreciate you taking the time to write such a positive review about your recent visit at our hotel. We thank you for your business and hope to see you again in the future so we may have the chance to provide you with another great stay.

Dresden, Canada
Reviewed April 21, 2016

Excellent stay and Richard at the desk saw that we were very tired and immediately made us glad that we came there to stay. He was very efficient and friendly and relieved our stress with humour. Very clean rooms, excellent staff, great breakfast and I would recommend this place without hesitation.

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Thank hmtimko
Richard c, Guest Relations Manager at Comfort Suites, responded to this review

We appreciate you choosing our hotel here in London for your recent nights stay. We are glad we were able to satisfy all your lodging needs so you could have a great stay with us here at Comfort Suites in London, Ky. We wish to thank you for the kind remards in regards to you visit and hope to see...

Grand Bend, Canada
Reviewed April 10, 2016

Having stayed here several times we like everything about this Hotel from check in to check out! The suites are roomy and spacious, the beds truly comfortable with quality fresh bedding! The amenities at this Hotel are excellent with a small but well equpped business office, free wi fi and parking. Also a great gym and good sized indoor pool....

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Helpful?
Thank Klexa25
Richard c, Guest Relations Manager at Comfort Suites, responded to this review

Thank you so much for the positive review of your recent visit to Comfort Suites here in London. We are very glad you enjoyed your stay. It is very rewarding when our customer's have such a great experience when staying at our hotel. Again we appreciate your feedback and thank you for your business. We look forward to seeing you...

Sudbury, Canada
Reviewed March 7, 2016

We stayed here on our way back from Orlando. It is a little over half way back to Toronto so it worked very good. The service was amazing, the older lady that checked us in, was amazing and I stay in a lot of hotels. The room was as expected, very clean and very comfortable. I would plan to stay...

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Helpful?
Thank kpinch
Richard c, Guest Relations Manager at Comfort Suites, responded to this review

Thank you so much for the positive remarks about your recent stay here at Comfort Suites of London. We appreciate your business and are glad you enjoyed your stay. We are very proud of all our staff for the hospitality they provide to our guest. Thank you again for choosing our hotel and we hope to see you again in...

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Center with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Business Center with Internet Access
  • Breakfast included
  • Breakfast Available
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Comfort Suites

Address: 1918 West Hwy. 192, London, KY 40741
Location: United States > Kentucky > London
Price Range: $108 - $126 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 62
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Also Known As:
Comfort Hotel London
Comfort Suites London
London Comfort Suites
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Questions & Answers

Here's what travelers have asked, with answers from Comfort Suites staff and other travelers.
2 questions
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1 month ago
7 months ago

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Questions? Get answers from Comfort Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Go somewhere else”
H8844PEanner, Mar 19, 2017 | Read review
“room with 2 beds was my choice.”
midwestdriver, Sep 18, 2016 | Read review
“Try to get a room with a level floor and a door that is square.”
Trailerman68, Nov 23, 2015 | Read review
“The one bedroom suite with jacuzzi is very spacious. Jacuzzi didn't work during my stay.”
Mkkdean, Sep 10, 2015 | Read review
“Ask Richard when calling or checking in”
RJ758, Jul 28, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question