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Comfort Suites

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Comfort Suites
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108 Reviews from our TripAdvisor Community

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Showing 108: English reviews
Franklin, North Carolina
Level Contributor
60 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Very comfortable hotel. The furniture is attractive and comfortable. The towels are soft and fluffy. Breakfast is above average. The service was very friendly and efficient, especially Richard at the front desk.

Helpful?
Thank Sally D
Illinois
Level Contributor
33 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed one night. The room was clean and comfortable. Breakfast was a typical hotel breakfast. Front desk staff was excellent. This will probably become our place to stay as we travel through the area. I definitely would recommend it to anyone looking in this area.

Helpful?
Thank _rugrats_5
guest-mgt, Guest Relations Manager at Comfort Suites, responded to this review

Thank you for choosing Comfort Suites of London for your recent nights stay. We are glad you enjoyed your stay and all your lodging needs were met. We thank you for your business and look forward to seeing you again in the futre. Again, thank you for choosing Comfort Suites of London. More 

Delafield, Wisconsin
Level Contributor
58 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Was impressed with how friendly the front desk staff was....very informative too. The location was easy to get to from the highway and there are a ton of chain restaurants, gas stations, etc. right nearby, including a couple you can walk to. We were in room 316 and it was very quiet. However, there was a strong mildew/musty smell in... More 

Helpful?
Thank MuiFamily
guest-mgt, Guest Relations Manager at Comfort Suites, responded to this review

Thank you for taking the time to review your recent stay here at Comfort Suites of London. We welcome all feedback from our guest and use the information to maintain a high quality experience for our customer's. We are glad your expectations were met during your stay and thank you for your business. Again, thank you for choosing Comfort Suites... More 

West Bend, Wisconsin
Level Contributor
63 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Had a friendly welcome and the room seemed to be OK for a quick overnight. Would really have liked it if the breakfast food would have been hot instead of hardly warm. This is another hotel that has a sheet on the bed and then a heavy comforter. Either too hot or too cold. No in-between blanket.

Helpful?
Thank marylou44
guest-mgt, Guest Relations Manager at Comfort Suites, responded to this review

Thank you for choosing Comfort Suites here in London for your recent nights stay. We are glad you received a friendly welcome from our staff. We apologize for the breakfast not meeting your expectations. Mgt. has been made aware of this. Most hotel's have extra blankets that may not be as heavy as what's on the bed's already and that... More 

Honolulu, Hawaii
Level Contributor
341 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a typical Comfort Suites in a hotel that has been remodeled in the last few years. The room was spacious, and everything was comfortable and acceptable. The service was great, and a typical breakfast was offered. Some areas of the hotel, like the stairs and elevator smelled a little "old," but the room was fine. There was a... More 

Helpful?
Thank CKT808
guest-mgt, Guest Relations Manager at Comfort Suites, responded to this review

Thank you for reviewing your recent stay here at Comfort Suites of London, Ky. We are glad you chose our hotel and the services we provide. We appreciate your feedback and thank you for your business. More 

Battle Creek, Michigan
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 1, 2016

My husband and I had a lovely stay both going to South Carolina and returning home from South Carolina. The location was a good stopping place traveling from Michigan. There are many restaurants within easy reach. Our rooms were comfortable and quiet. The pool was fabulous. The staff was friendly and remembered us a week later. The room had many... More 

Helpful?
Thank catmom88
guest-mgt, Guest Relations Manager at Comfort Suites, responded to this review

Thank you for taking the time to review your recent stay here at Comfort Suites of London. We welcome all feedback from our guest and use the information to maintain a high quality experience for our customer's. We are glad your expectations were met during your stay and thank you for your business. Again, thank you for choosing Comfort Suites... More 

Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed May 26, 2016

Read recent reviews before booking and had higher hopes. It is an old hotel with some improvements, but age still evident in some of the fixtures, amenities, etc. Not very clean (dirty hallways, filthy hair dryer cord, etc.). Very noisy--can hear conversations in the adjoining rooms and hall. Cheap television with an "iffy" remote. Breakfast was ok, but staff were... More 

Helpful?
Thank Kim V
guest-mgt, Guest Relations Manager at Comfort Suites, responded to this review

We are sorry your stay didn't meet your expectations. The satisfaction of our guest is very important to us and we work very hard to accommodate the needs and expectations of all our guest. We do appologise for not meeting your expectations during your visit and hope you will give us an oppotunity to provide you with a great stay... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 1, 2016 via mobile

Richard was helpful but could be a little less cocky. People that have been hours on the road may not appreciate being messed with... Perhaps his sense of humor.Breakfast was sufficient.Room was spacious and clean. Bed and linens were fabulous.

Helpful?
Thank Elizabeth N
guest-mgt, Guest Relations Manager at Comfort Suites, responded to this review

We thank you for choosing our hotel for your recent visit. We are sorry you didn't appreciate the hospitality services that one of our staff members provided. Richard is a valued member of our staff and is known for providing a proffessional, positive experience for our guest and is often asked for by name. We do appreciate your feedback and... More 

Royal Oak, Michigan
Level Contributor
146 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed April 21, 2016 via mobile

What a great hotel! This Comfort Inn resembles a Marriott Courtyard and Hyatt Place. The king bed was extremely comfortable, the linens luxurious, big, fluffy towels, great shower, separate sitting area with sofa & work table area, & delicious hot breakfast. Kudos to Choice Hotels for upgrading this facility while keeping the price much lower than a Marriott or Hyatt,... More 

Helpful?
Thank Borntotravel365
Richard c, Guest Relations Manager at Comfort Suites, responded to this review

Thank you for choosing Comfort Suites here in London for your lodging needs. We appreciate you taking the time to write such a positive review about your recent visit at our hotel. We thank you for your business and hope to see you again in the future so we may have the chance to provide you with another great stay. More 

Dresden, Canada
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed April 21, 2016

Excellent stay and Richard at the desk saw that we were very tired and immediately made us glad that we came there to stay. He was very efficient and friendly and relieved our stress with humour. Very clean rooms, excellent staff, great breakfast and I would recommend this place without hesitation.

Helpful?
Thank hmtimko
Richard c, Guest Relations Manager at Comfort Suites, responded to this review

We appreciate you choosing our hotel here in London for your recent nights stay. We are glad we were able to satisfy all your lodging needs so you could have a great stay with us here at Comfort Suites in London, Ky. We wish to thank you for the kind remards in regards to you visit and hope to see... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Internet
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
Services
  • Free Breakfast
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Comfort Suites

Address: 1918 Highway 192 W, London, KY 40741-1679
Location: United States > Kentucky > London
Price Range: $103 - $115 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 62
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Also Known As:
Comfort Hotel London
Comfort Suites London
London Comfort Suites
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