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Comfort Suites

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103 Reviews from our TripAdvisor Community

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Showing 103: English reviews
Battle Creek, Michigan
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My husband and I had a lovely stay both going to South Carolina and returning home from South Carolina. The location was a good stopping place traveling from Michigan. There are many restaurants within easy reach. Our rooms were comfortable and quiet. The pool was fabulous. The staff was friendly and remembered us a week later. The room had many... More 

Helpful?
Thank catmom88
guest-mgt, Guest Relations Manager at Comfort Suites, responded to this review

Thank you for taking the time to review your recent stay here at Comfort Suites of London. We welcome all feedback from our guest and use the information to maintain a high quality experience for our customer's. We are glad your expectations were met during your stay and thank you for your business. Again, thank you for choosing Comfort Suites... More 

Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed May 26, 2016

Read recent reviews before booking and had higher hopes. It is an old hotel with some improvements, but age still evident in some of the fixtures, amenities, etc. Not very clean (dirty hallways, filthy hair dryer cord, etc.). Very noisy--can hear conversations in the adjoining rooms and hall. Cheap television with an "iffy" remote. Breakfast was ok, but staff were... More 

Helpful?
Thank Kim V
guest-mgt, Guest Relations Manager at Comfort Suites, responded to this review

We are sorry your stay didn't meet your expectations. The satisfaction of our guest is very important to us and we work very hard to accommodate the needs and expectations of all our guest. We do appologise for not meeting your expectations during your visit and hope you will give us an oppotunity to provide you with a great stay... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 1, 2016 via mobile

Richard was helpful but could be a little less cocky. People that have been hours on the road may not appreciate being messed with... Perhaps his sense of humor.Breakfast was sufficient.Room was spacious and clean. Bed and linens were fabulous.

Helpful?
Thank Elizabeth N
guest-mgt, Guest Relations Manager at Comfort Suites, responded to this review

We thank you for choosing our hotel for your recent visit. We are sorry you didn't appreciate the hospitality services that one of our staff members provided. Richard is a valued member of our staff and is known for providing a proffessional, positive experience for our guest and is often asked for by name. We do appreciate your feedback and... More 

Royal Oak, Michigan
Level Contributor
125 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed April 21, 2016 via mobile

What a great hotel! This Comfort Inn resembles a Marriott Courtyard and Hyatt Place. The king bed was extremely comfortable, the linens luxurious, big, fluffy towels, great shower, separate sitting area with sofa & work table area, & delicious hot breakfast. Kudos to Choice Hotels for upgrading this facility while keeping the price much lower than a Marriott or Hyatt,... More 

Helpful?
Thank Borntotravel365
Richard c, Guest Relations Manager at Comfort Suites, responded to this review

Thank you for choosing Comfort Suites here in London for your lodging needs. We appreciate you taking the time to write such a positive review about your recent visit at our hotel. We thank you for your business and hope to see you again in the future so we may have the chance to provide you with another great stay. More 

Dresden, Canada
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 21, 2016

Excellent stay and Richard at the desk saw that we were very tired and immediately made us glad that we came there to stay. He was very efficient and friendly and relieved our stress with humour. Very clean rooms, excellent staff, great breakfast and I would recommend this place without hesitation.

Helpful?
Thank hmtimko
Richard c, Guest Relations Manager at Comfort Suites, responded to this review

We appreciate you choosing our hotel here in London for your recent nights stay. We are glad we were able to satisfy all your lodging needs so you could have a great stay with us here at Comfort Suites in London, Ky. We wish to thank you for the kind remards in regards to you visit and hope to see... More 

London, Canada
Level Contributor
47 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed April 10, 2016

Having stayed here several times we like everything about this Hotel from check in to check out! The suites are roomy and spacious, the beds truly comfortable with quality fresh bedding! The amenities at this Hotel are excellent with a small but well equpped business office, free wi fi and parking. Also a great gym and good sized indoor pool.... More 

Helpful?
Thank Klexa25
Richard c, Guest Relations Manager at Comfort Suites, responded to this review

Thank you so much for the positive review of your recent visit to Comfort Suites here in London. We are very glad you enjoyed your stay. It is very rewarding when our customer's have such a great experience when staying at our hotel. Again we appreciate your feedback and thank you for your business. We look forward to seeing you... More 

Sudbury, Canada
Level Contributor
122 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
5 of 5 stars Reviewed March 7, 2016

We stayed here on our way back from Orlando. It is a little over half way back to Toronto so it worked very good. The service was amazing, the older lady that checked us in, was amazing and I stay in a lot of hotels. The room was as expected, very clean and very comfortable. I would plan to stay... More 

Helpful?
Thank kpinch
Richard c, Guest Relations Manager at Comfort Suites, responded to this review

Thank you so much for the positive remarks about your recent stay here at Comfort Suites of London. We appreciate your business and are glad you enjoyed your stay. We are very proud of all our staff for the hospitality they provide to our guest. Thank you again for choosing our hotel and we hope to see you again in... More 

Somerset, Kentucky
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed February 22, 2016 via mobile

Only booked this hotel for the indoor pool and location. Pool was said to be open but heater must have been broken. Water was about 60 degrees. Got a charge on my credit card because it was promised to never be ran but apparently was ran and then refunded. Would have been nice to avoid those fees had I known.... More 

Helpful?
Thank hannahgrant68
Richard c, Guest Relations Manager at Comfort Suites, responded to this review

Dear "EH" We are sorry your stay didn't meet your expectations. As for the pool temp. We keep the pool Temp at a steady 82 degree's. This temp feel's cool to people sometimes because there body temp is @98.6 degree's. It is the policy of this hotel to authorize all Credit and Debit Card's. There are no execptions to this... More 

Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 7, 2016 via mobile

The staff were very helpful and friendly! Breakfast was good with lots of choices! Rooms were clean and affordable. Free wifi and cable tv. Would recommend this hotel for your stay in London! The indoor pool looked nice but did not have time to swim!

Helpful?
Thank Greg A
Richard c, Guest Relations Manager at Comfort Suites, responded to this review

Thank you for your positive feedback about your recent stay here at Comfofort Suites of London. We are very glad you had a great stay and enjoyed our breakfast and other admenities. We hope to see you again the next time you visit London, Ky. More 

St. Thomas, Ontario, Canada
Level Contributor
49 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed November 23, 2015

This was our first time staying at this location. The check in went very smooth. The room we had was satisfactory. Upon entering the room, we noticed that the floor went up and down. It seemed to roll up and down. The door was not square and I could run my fingers out the top. We plugged it for the... More 

Helpful?
1 Thank Trailerman68
Richard c, Guest Relations Manager at Comfort Suites, responded to this review

Thank you for choosing our hotel for your lodging needs. We are sorry you will not be staying with us again. The satisfaction of our guest is very important to us. We hope you will reconsider and allow us the opportunity to provide you with a great stay. Again, thank you for choosing Comfort Suites of London and we hope... More 

Questions? Get answers from hotel staff and past guests. Ask a question

33 photos of this hotel

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Business Center/Function Rooms (1)
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Internet
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
Services
  • Free Breakfast
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Comfort Suites

Address: 1918 Highway 192 W, London, KY 40741-1679
Location: United States > Kentucky > London
Price Range: $103 - $116 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 62
Reservation Options:
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Also Known As:
Comfort Hotel London
Comfort Suites London
London Comfort Suites
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