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I stayed here for 3 night for a company meeting and the place was fantastic. Very Clean, great staff and great location. I would recommend anyone to stay here. I also left my Bluetooth headset in my room after i checked out. I called back...More
My husband and our daughter stayed here while my husband was conducting business at Keeneland. We left a bunch of my daughter's little toys in the dresser drawer of our room. We called from the airport and the hotel staff member took our address information...More
This was a very nice hotel. It's a little farther outside of Lexington, so there isn't a lot of easy access to restaurants and such, but since I was there for business it didn't matter in the long run. I was in a standard King...More
I found the staff to be friendly and accommodating, I had forgot one of my hand bags in my room and contacted the Griffin Marriott. They not only returned my bag but communicated with me throughout the process calling me with a tracking number and...More
The hotel staff was great with the exception of the person who started knocking incessantly at my door at 8:45 am . When I answered the door, he wanted to know when I was checking out. This is unacceptable for a resort hotel with a...More
Response from GriffinGate, Manager at Griffin Gate Marriott Resort & SpaResponded October 9, 2014
Thank you for your comments and we are very sorry for the disturbance from our housekeeping associate. Because you did report this to our staff while you were with us (thank you for doing that), we were able to identify this associate and provide some...More
Response from christina g | Reviewed this property |
Again, not uncommon. If you don't know someone in the industry to get you the great rates, then I was told to call in the evening hours for rates and book a few days, weeks, etc out, then recheck in a couple of days. If... More
Again, not uncommon. If you don't know someone in the industry to get you the great rates, then I was told to call in the evening hours for rates and book a few days, weeks, etc out, then recheck in a couple of days. If something better comes up, make new reservations and cancel the others.