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Griffin Gate Marriott Resort & Spa

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Griffin Gate Marriott Resort & Spa
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706 Reviews from our TripAdvisor Community

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Showing 702: English reviews
Augusta, Georgia
Reviewed 5 days ago NEW

Old stale rooms, needs updating. I asked twice to be moved to another room and I was told to wait for a better time. When I came back they said no rooms were available but the person at the other check out station was given a room. Staff did not care I was unsatisfied, acted like I was doing them...

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Helpful?
Thank Djoser1
Ami W, Guest Relations Manager at Griffin Gate Marriott Resort & Spa, responded to this review

Hello and thank you very much for taking your time to post. We want to sincerely apologize for the issues you experienced while visiting us here in Lexington. Our hotel manager would like the opportunity to speak with you personally and we hope that you'll please email us at griffingate@marriott.com so that we may forward your information immediately. Please reference...

Atlanta, Georgia
Reviewed 1 week ago

Customer Service here is fantastic. Last trip there I left my Kindle in the room. I called the same evening and the front desk had it safely waiting to ship back to me. I received it just a few days later in an FEDEX box. My husband travels to Lexington often on business as his corporate office is there. Marriot...

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Helpful?
Thank DNHeller
Ami W, Guest Relations Manager at Griffin Gate Marriott Resort & Spa, responded to this review

Hello and thank you so much for making us your "hotel of choice" here in Lexington. We're happy to hear your Kindle was promptly returned after leaving it behind. On behalf of our entire team here at Griffin Gate, we thank you not only for visiting, but for taking the time to post your many compliments. Safe travels and we...

Drummond Island, Michigan
Reviewed 4 weeks ago

Awesome resort, staff is super nice and helpful, they a very nice concierge room they served small sandwiches at night with fresh fruit, bev. & some alcohol it was wonderful, I do think the Beer was a little pricey, 5.30 for 12 oz bottle, In the am they served breakfest, which has scrambled eggs, oatmeal danish, fresh fruit, bev. bagels,...

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Helpful?
Thank Joni D
Ami W, Guest Relations Manager at Griffin Gate Marriott Resort & Spa, responded to this review

Greetings, Joni, and thank you for staying with us here at Griffin Gate on your recent visit to Lexington! We're thrilled to hear that you enjoyed and will be returning - mission accomplished on our end. We certainly appreciate you taking the time to post and we wish you a very happy and wonderful New Year in 2017! Please visit...

New York City, New York
Reviewed 4 weeks ago

Spent a night there last week with a bunch of people from work. The hotel is lovely and quiet, the meeting room and catering service were both excellent, and the bed was amazing. Made it very easy to work, and very easy to sleep.

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Helpful?
Thank Neil S
Ami W, Guest Relations Manager at Griffin Gate Marriott Resort & Spa, responded to this review

Hello Neil and thank you so much not only for choosing to stay with us on your recent visit to Lexington, but also for taking the time to post. We are thrilled to hear that you enjoyed your time with us and that everything was to your liking. Five stars is just what we like to see. Thanks once again...

Coconut Grove, FL
Reviewed December 13, 2016

I have been staying at the Griffin Gate Marriott for 17 years, and continue to love it. The best part of this hotel is their service. The staff at the front desk is phenomenal! They are so kind upon check-in. The food in the restaurant is outstanding, as well as the service. I would highly recommend the Griffin Gate Marriott....

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Helpful?
Thank Scott H
Ami W, Guest Relations Manager at Griffin Gate Marriott Resort & Spa, responded to this review

Hello Scott and THANK YOU! Seventeen years is a very long time and on behalf of everyone here, we want to thank you sincerely for staying with us so many times over and over. We very much appreciate your kind words on our team and please know that we have passed your review to our general manager so that she...

Kentucky
Reviewed December 12, 2016

For the cost of this hotel, I certainly expected A LOT better. The bathroom was the size of a closet... I had to stand beside the toilet to close the door. Then the shower curtain bar was falling down & the shower curtain ripped. Also, the coffee was never replaced during my stay. On the up side, the bed was...

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Helpful?
Thank PBXtrjn4LFE
Ami W, Guest Relations Manager at Griffin Gate Marriott Resort & Spa, responded to this review

Hello again PBX and thank you for taking the time to post here as well. Please accept our sincere apologize for any and all disappointment during your stay. We've passed your comments to our general manager for her review as well. We're very happy to hear that you enjoyed our Tempur-Pedic mattresses and luxe bedding, however we do wish other...

Nashville, Tennessee
Reviewed December 12, 2016

We stayed here overnight on a business trip and were delighted by the beautiful setting and the good service. One of the best amenities in this hotel is the small laundromat available for guest use. It came in very handy. The mansion on the property is very interesting and the large hotel is well appointed. Highly recommended!

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Helpful?
Thank John M
Ami W, Guest Relations Manager at Griffin Gate Marriott Resort & Spa, responded to this review

Hello John and on behalf of our entire team, we thank you not only for visiting, but for posting such a lovely review. We're thrilled you enjoyed and will be recommending!

Paducah, Kentucky
Reviewed December 7, 2016 via mobile

Stayed here during conference. Pulled in and no valet. No one was to be seen. Parked and checked in. Check in was smooth. Got a room on 6th floor with golf course view. Room didn't pass my clean inspection. I'm not picky but one bed didn't look like the sheets were changed. Bathroom was cleaned but still had hair all...

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Helpful?
1Thank CHARGER407
Ami W, Guest Relations Manager at Griffin Gate Marriott Resort & Spa, responded to this review

Hello Charger and thank you very much for posting. We're sincerely sorry for the many housekeeping issues you note above and we appreciate you providing photos. Should you have a moment, we hope that you will email this information to us at griffingate@marriott.com so that we may forward to our general manager for assistance. We appreciate you bringing these items...

Dallas
Reviewed December 7, 2016

This Marriott is a resort and spa and the treatment is expected to be better than regular Marriott. I loved the Griffin Gate from the first day I arrived at the hotel in the middle of the night and I was welcomed by John an older gentleman at the front desk, he was very pleasant. He gave me advice on...

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Helpful?
Thank Enny A
Ami W, Guest Relations Manager at Griffin Gate Marriott Resort & Spa, responded to this review

Hello Enny and thank you so very much not only for staying with us, but also for posting such a wonderful detailed review. We're happy to hear our team is going above and beyond and we'll be sure to pass your compliments to our general manager. Thank you again and we look forward to your next visit here at your...

Danville, KY United States
Reviewed December 3, 2016 via mobile

There aren't enough good things to say about this hotel, spa and especially the staff!! They were so helpful and accommodating to all our needs. Even managed to provide a covered golf cart to take the wedding party to the Mansion when we forgot that detail. (And it was very cold and windy) The rooms were great, clean and large,...

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Helpful?
Thank Lisa C
Ami W, Guest Relations Manager at Griffin Gate Marriott Resort & Spa, responded to this review

Hello Lisa and thank you so much for taking your time to post! We love the glowing five stars and we're thrilled to hear that everything exceeded all expectations. We hope everyone in attendance had a fabulous time at the wedding and we wish you a safe and happy holiday season. Thank you once again!

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Amenities

Highlights
  • Free Parking
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
Enveloped by the rolling hills of beautiful Bluegrass Country, Griffin Gate Marriott Resort & Spa is a true urban oasis. Offering a secluded atmosphere yet convenient to area attractions, our hotel in Lexington, KY is ideal for travelers who value privacy and accessibility. Nearby points of interest include Kentucky Horse Park, Keeneland Race Track and the Kentucky Bourbon Trail, a collection of distilleries offering facility tours and tasting events. Guest rooms at our hotel near Keeneland feature stunning contemporary decor and high-tech amenities like LCD TVs and high-speed Internet access. Indulge in flavorful seafood, mouthwatering filets and decadent desserts at JW's Steakhouse, our famous restaurant, or enjoy appetizers and cocktails in JW's Lounge. Our Lexington Marriott is also home to indoor and outdoor pools, a fitness center, 18-hole golf course, full-service spa and 28,000 square feet of event space. Discover luxury, elegance and superior service at Griffin Gate Marriott Resort & Spa. ... more   less 

Additional Information about Griffin Gate Marriott Resort & Spa

Address: 1800 Newtown Pike, Lexington, KY 40511
Location: United States > Kentucky > Lexington
Price Range: $166 - $254 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Griffin Gate Marriott Resort & Spa 4*
Number of rooms: 409
Reservation Options:
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Also Known As:
Marriott Griffin Gate Hotel Lexington
Marriott Lexington
Lexington Marriott
Hotel Style:
#13 Business Hotel in Lexington
#13 Family Hotel in Lexington
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Questions & Answers

Here's what travelers have asked, with answers from Griffin Gate Marriott Resort & Spa staff and other travelers.
9 questions
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Carmel, Indiana
Logan, West Virginia
1 month ago
Logan, West Virginia
1 month ago
Lexington, Kentucky
Loveland, Colorado
6 months ago

See all questions (9)

Questions? Get answers from Griffin Gate Marriott Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Corner suites have nice patio and large windows”
 of 5 bubbles DNHeller, 1 week ago | Read review
“The suites on the 7th floor are awesome”
 of 5 bubbles 836scotth, Dec 13, 2016 | Read review
“Ask For An Upgraded Room Which Comes With The Amenities Already Mentioned.”
 of 5 bubbles douglasfreeman, Nov 1, 2016 | Read review
“better views overlooking the gold course”
 of 5 bubbles dorothyett, Oct 23, 2016 | Read review
“Go for the award winning Butter cake”
 of 5 bubbles FloridaKeysSeminars, Oct 18, 2016 | Read review
5 of 5
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