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Quality Inn

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Quality Inn
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122 Reviews from our TripAdvisor Community

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Showing 121: English reviews
Cincinnati, Ohio
Level Contributor
198 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

We booked this room late at night because we were at the hospital waiting for our grandchild to be born and they said to come back in the morning. Since we lived out of town we decided to book a room and there was a festival in town so the choices were limited. I needed two rooms - one for... More 

Helpful?
Thank Rose W
Martin, Kentucky
1 review
2 of 5 stars Reviewed 4 days ago NEW

We ended up spending the night here while on a road trip and would have been better off if we had just slept in the car. The price jumped from the ~$80 we were originally quoted to a whopping $106 in less than a minute, and when I inquired about a rollaway bed I was told it would cost an... More 

Helpful?
Thank Adarin727
Harry P, General Manager at Quality Inn, responded to this review

Thank you for staying with us! We do have rollaways upon request at a nominal fee of $10 per day. Please call us to clear up any misunderstandings. More 

Vandalia, Ohio
Level Contributor
27 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

On my visit...no A/C on in the reception area (was at least 90 degrees in there), hot tub was drained after advertising it online, seedy people loitering around, right next door to a Hustler club, exterior "security" doors were a joke. Was told by the other hotel we left for that the entire family lives on the top floor. The... More 

Helpful?
Thank scottm1168
Harry P, Manager at Quality Inn, responded to this review

We apologize for any inconvenience. Please give us a call and I will be glad to work with you and clear up any misunderstandings. More 

Level Contributor
3 reviews
3 of 5 stars Reviewed May 31, 2016

The staff was very friendly. Easy to get to off the highway. Hallways needed vacuumed but the room was clean. Pool area was clean but no towels available. Door keys had issues first day at the door next to our room and 2nd night we got locked out of our room with our hands full of stuff. Breakfast was good.... More 

Helpful?
Thank Danielle H
Harry P, General Manager at Quality Inn, responded to this review

Thank you for staying with us. We are sorry you had some inconveniences at our hotel. Thank you for letting us know and we hope to see you next time. More 

Level Contributor
4 reviews
1 of 5 stars Reviewed May 31, 2016 via mobile

We stopped here on our wedding night. Where to start... The door on the bathroom is so outdated in LOCK US IN. We had to call the front desk to get us out. They used a metal coat hanger! They we felt bug bites. They even had us PAY! Horrible experience. Suggestion: stay at a bed and breakfast. We moved... More 

Helpful?
Thank Chris S
Bratislava, Slovakia
Level Contributor
9 reviews
4 of 5 stars Reviewed May 19, 2016

Very close to the highway, next to other hotels, restaurants, gas stations, some shopping (TJMaxx, Dicks, ...). Room was clean, receptionist and other staff were very nice and helpful, I did not expect fancy breakfast so the reality met my expectations. The only downside is that the walls are thin so you will not be happy if there is toddler... More 

Helpful?
Thank Daniela037
Harry P, General Manager at Quality Inn, responded to this review

Thank you for staying with us! We are glad you enjoyed your stay with us! More 

Paducah
2 reviews
4 of 5 stars Reviewed May 17, 2016

The Quality Inn is definitely one of those hotels that have recently changed names and are in the process of updating the interior. The room did not have any smells or dirt or grime on carpet or other areas within hotel. The hot tub did not have working jets but to just sit in hot water was relaxing enough. It... More 

Helpful?
Thank Teresa U
Harry P, General Manager at Quality Inn, responded to this review

We are glad you enjoyed your stay at our newly renovated hotel. Please come back soon! More 

Somerset
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed May 2, 2016 via mobile

We called and got a room here on short notice since we were already in town for an event. Customer service was good. Rooms were clean and neat, but there were a couple of light stains on the chair in the room. There is some renovating going on so that does create some distraction. The elevator needs some attention in... More 

Helpful?
Thank Passinthru68
Harry P, General Manager at Quality Inn, responded to this review

Thank you for your review and for staying at our property! The prices are based on demand and availability, and it was a special event day on which you stayed. We are usually very competitive when comparing with others and hope you choose us again in the future! More 

Charleston, West Virginia
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed April 30, 2016 via mobile

Rates were high this weekend ($129 +) so two nights were just under $300. To expensive for the overall quality. But I must say, the room was very clean comfortable. Very pleased with mattress, sheets and pillows. Quiet location. Frige and microwave were nice bonuses with 2 kids. Staff friendly. Family slept well and the free breakfast included waffle maker,... More 

Helpful?
Thank Bob Y
Harry P, General Manager at Quality Inn, responded to this review

Thank you for your review! Rates are based on availability and demand, and we try to maintain a very competitive rate! Please come back soon. More 

Sault Ste. Marie, Michigan
Level Contributor
57 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed April 20, 2016

At the end of a very long driving day, we were looking for a good nights sleep. The desk clerk was friendly and helped us secure a good local pizza. Room was clean, beds were comfy, and the room was equipped with microwave and refrigerator. We had a very quiet night and the breakfast layout was much better than most... More 

Helpful?
Thank Tmclain5
Harry P, General Manager at Quality Inn, responded to this review

Thank you and we are glad you enjoyed your stay at our property! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Laundry Service
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Quality Inn -Lexington East is conveniently located off exit 110 on I-75 in the heart of the Bluegrass, also known as the "Horse Capital of the World". We have a total of 122 rooms, indoor heated pool and spa, fitness center,business center and of course, a free hot breakfast with your stay every morning.There are several restaurants and lots of shopping in the area, only 1.5 miles from the Hamburg Pavilion and only 4 miles from the University of Ky.Located just 10 miles north of us is the world famous Kentucky Horse Park. Be sure to take one of the horse farm tours while in Lexington also. ... more   less 

Additional Information about Quality Inn

Address: 2381 Buena Vista Dr, Lexington, KY 40505 (Formerly Comfort Inn)
Location: United States > Kentucky > Lexington
Price Range: $70 - $112 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Quality Inn 2*
Number of rooms: 116
Reservation Options:
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Also Known As:
Comfort Hotel Lexington
Comfort Inn Lexington
Lexington Comfort Inn
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