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SureStay Plus Hotel by Best Western Lexington

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Traveler (109)
Room & Suite (61)
Traveler (109)
Room & Suite (61)
Pool & Beach (6)
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Rooms
Dec 23Dec 24
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
The SureStay Plus Hotel by Best Western Lexington, located in Lexington, Kentucky offers a comfortable, at-home experience with free Wi-Fi, a complementary hot breakfast every morning, and a caring staff that will know your name. All rooms have a refrigerator and microwave, as well as a flat screen TV with HBO® free of charge. We are just minutes away from Hamburg Pavilion with plenty of shopping and restaurants close by.
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Property amenities
Pool
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Wheelchair access
Breakfast included
Free High Speed Internet (WiFi)
Business Center with Internet Access
Self-Serve Laundry
Outdoor pool
Meeting Rooms
Hot Tub
Laundry Service
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Room features
Non-Smoking Rooms
Air Conditioning
Smoking rooms available
Microwave
Refrigerator in room
Good to know
HOTEL STYLE
Classic
Budget
HOTEL CLASS
Hotel links
Visit hotel website
Offers & Announcements:BOOK DIRECT & SAVE
Hotel packages
Location
Full view
Getting there
Blue Grass Airport10 mi
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Nearby restaurants
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Nearby attractions
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Reviews (946)
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942 results
Traveler rating
180
299
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Time of year
LanguageEnglish
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180
299
217
124
122
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All reviews room was clean cracker barrel an older hotel other hotels pleasant stay hot tub would stay again waffles hojo howard gas interstate walmart microwave florida
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1 - 5 of 942 reviews
Reviewed 2 weeks ago via mobile

The rooms are spacious and clean. The house keeping staff is amazing they always kept my room stocked Jerry was my housekeeper and he took good care of my room. Breakfast is free and great!! Toni that takes care of the breakfast is so friendly...More

Date of stay: November 2018
Thank Amy L
Response from Lisa M, Manager at SureStay Plus Hotel by Best Western LexingtonResponded 2 weeks ago

Amy, Thank you for your feedback, we take pride in our hotel, from the front desk all the way to housekeeping. We are glad that you enjoyed your stay and hope that you will come back when you are in the area. Thank you

Hotel's Favorite
Reviewed November 5, 2018

Was in town for a concert and other hotels were charging more so this one was at the right price. Was a little unsure when reading reviews but decided to go ahead and give it a try since it was just one night. Arrived and...More

Date of stay: October 2018
Thank LDodson484
Response from Lisa M, Manager at SureStay Plus Hotel by Best Western LexingtonResponded 4 weeks ago

Thank you for your feedback we do appreciate it. I am happy that you enjoyed your stay. I will bring it to the owners attention about extended breakfast on weekends. Yes we did have a group of school kids they were here for a band...More

Reviewed October 30, 2018 via mobile

This hotel is an older hotel but under new management that is doing a good job improving the place. But the best part are the great employees that make you feel right at home. Amy on night shift is very friendly and knowledgeable. Toni that...More

Date of stay: October 2018
Thank Roam49349529326
Response from Lisa M, Manager at SureStay Plus Hotel by Best Western LexingtonResponded 4 weeks ago

Thank you for your feedback we do appreciate it very much, yes I think I have some good employees as well. Amy is the bomb..And Toni is as well. We are still doing update on the hotel everyday. We do hope that you will return...More

Reviewed October 21, 2018 via mobile

Hotel definitely has some issues! Front desk staff friendly, beds comfortable, price decent...but that’s about it. Wife found large bug on lamp shade, air ducts were falling from ceiling over bed, shower head definitely needed replacing, and light over mirror in bathroom missing numerous bulbs....More

Date of stay: October 2018
Thank dougsT3608TW
Reviewed October 15, 2018

Nothing exciting in any way. Just a great place to stay if your watching pennies. Clean place. I don't care much for this particular area. The great news is the hot breakfast which included eggs sausage biscuits and gravy.More

Date of stay: October 2018
Thank MrChamp723
Response from Lisa M, Manager at SureStay Plus Hotel by Best Western LexingtonResponded October 17, 2018

Thank you for your feedback, I'm please to read that you enjoyed your stay, yes our hot breakfast is a good way to start the day. I do hope that you will return when your in our area. Again thank you for your business. Thank...More

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Questions & Answers
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woko40
March 27, 2016|
AnswerShow all 3 answers
Response from akshayp86 | Property representative |
My email is shivramllc1 @ gmail. com
0
Votes
woko40
February 19, 2016|
AnswerShow all 3 answers
Response from JW S | Reviewed this property |
I do not know about all the rooms but am sure you could contact the hotel. Ours was surprisingly nice and spacious for the price. Breakfast was minimal but Mcdonalds, Cracker Barrel and Bob Evans are within the block.
1
Vote
Sierra W
February 13, 2016|
Answer
Response from David K | Reviewed this property |
Not sure... It may depend upon whether you are paying cash or using a credit card. Best to call the HJ directly.
0
Votes
Room Tips
"Room 116 has squeaky beds."
lindabE7733NG
Apr 29, 2018
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"I'm guessing there are still some non-smoking rooms in the hotel, ask for one of those."
adams470
Apr 1, 2018
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"Be sure to specify smoking/non-smoking - this hotel has both."
644taylort
Mar 7, 2018
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"It is where it is and what it is. No good views, no good rooms, and just an average HOJO hotel. The staff..."
F1195DQalank
Aug 10, 2017
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PRICE RANGE
$54 - $103 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western regency hotel lexingtonbest western lexingtonlexington best western
FORMERLY KNOWN AS
Howard Johnson Inn Lexington
LOCATION
United StatesKentuckyLexington
NUMBER OF ROOMS
110
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