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Holiday Inn Express Hotel & Suites Lexington- Downtown / University

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Holiday Inn Express Hotel & Suites Lexington- Downtown \/ University
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196 Reviews from our TripAdvisor Community

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Showing 194: English reviews
Bronston, Kentucky
1 review
5 of 5 stars Reviewed 2 days ago NEW

What a sweet staff! Smiling faces no matter the hour. Checked in at 10:30 pm after my husband was admitted to the Markey Cancer Center. Tae was so sweet! I had two of the best nights sleep! I appreciated being on the first floor since I wanted to be able to get to my husband quickly. But it was the... More 

Helpful?
Thank Vickster007
Lexington, Kentucky
1 review
2 of 5 stars Reviewed 1 week ago

We arrived at this hotel on Tuesday night (8/16/2016). After checking in and entering our room, we realized they give us the wrong room. We requested a double bed, and we were given a queen suite. It was 3 of us, when we requested to change our room, the staff on shift was rude. After I informed her that this... More 

Helpful?
Thank balkah05
Sarah M, General Manager at Holiday Inn Express Hotel & Suites Lexington- Downtown / University, responded to this review

Thank you for taking the time to speak with me today. It was a pleasure speaking with you directly, although I was very disappointed to hear the details about your experience. I hope you received my email regarding your IHG Rewards Club membership. Thank you for your loyalty with IHG and for providing us with feedback on your recent stay.... More 

Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel probably has the best front desk staff of anywhere we have ever stayed! Very friendly and efficient. Quick to check people in, helpful with directions and great follow through if you need anything. Hotel is clean, newly remodeled and within walking distance to Chandler, VA or KY Children's hospitals. Pool was clean, small and very cold!!! Nice hot... More 

Helpful?
Thank Spencertraver
Sarah M, General Manager at Holiday Inn Express Hotel & Suites Lexington- Downtown / University, responded to this review

Thank you so much for taking the time to provide us with feedback on your recent stay! I am so glad to hear we provided you with excellent service. I am so sorry you experienced some issues with housekeeping. I have shared your comments with our staff so we can make the necessary changes to ensure this doesn't happen again.... More 

Gulf Shores, Alabama
Level Contributor
4 reviews
4 of 5 stars Reviewed 5 weeks ago via mobile

We booked two rooms, a suite and regular room. Both were clean, comfortable and updated. Continental Breakfast was one of the best we had at a hotel. Nice friendly staff. Really the only negative was that we requested to be on the floor but was not.

Helpful?
Thank Islandwindseast102
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 weeks ago via mobile

Just stayed 1 night while out of town for business and the hotel was very clean & the staff were friendly. The hotel is close to UK. The free breakfast was typical cereal & toast but it did offer sausage patties as well. I would stay here again. The bed was very comfortable.

Helpful?
Thank Charlene C
Louisville, Kentucky
Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed July 25, 2016

Was not my first preference, but since what I wanted was booked, I decided to give it a try. Glad I did. This place has been totally renovated. Rooms are somewhat chic. Our family loved it. A/C is awesome too (great during this heatwave). Not real convenient to interstate or major roads but is adjacent to University of Kentucky campus.... More 

Helpful?
Thank kodiak72
Sarah M, General Manager at Holiday Inn Express Hotel & Suites Lexington- Downtown / University, responded to this review

Dear kodiak72, Wow! Thank you so much for the great review! We are so glad you gave us a chance and that you loved it. We recently finished our full renovation and we are so glad you love it as much as we do. We can't wait to see you again next time you are in the area. Sincerely, Sarah... More 

Buckhannon, West Virginia
Level Contributor
69 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed July 22, 2016

The room and hotel was extremely clean. The only issue I had was with noise in our room due to a refrigerator defrosting. Advised the staff and manager, and they made the situation right and placed the refrigerator under repair. Truly professional staff and would highly recommend this hotel based on cleanliness and location!

Helpful?
Thank Deanfam4
Sarah M, General Manager at Holiday Inn Express Hotel & Suites Lexington- Downtown / University, responded to this review

Dear Deanfam4, Thank you for the awesome review! I'm so sorry you experienced issues with a noisy fridge during your stay, but I am so glad we were able to repair it for you in a timely manner. We love being centrally located and we take great pride in always providing our guests with clean rooms and friendly service. We... More 

Long Island, NY
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed July 14, 2016

We stayed here for a campus visit at UK. Hotel was convenient to campus, clean and comfortable. Breakfast was good with some hot and cold options and we had no issues. Our room was right near the pool so there was a chlorine smell but once inside the room it faded and was not too bothersome. It was obvious the... More 

Helpful?
Thank izzyq
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed July 1, 2016 via mobile

Nice and clean. 2 blocks west of campus - easy walk over. Close to Luckys Market - good food, good beer. Breakfast was decent - staff was nice and helpful. Pool is quite small but looked clean. Beds comfy. Shower pressure good. Parking was a little limited.

Helpful?
Thank Lee K
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Lexington- Downtown / University, responded to this review

Dear Lee K, Thank you for your candid review of our hotel. We are glad to hear you found our location convenient to your needs and found our staff nice and helpful. It is our goal to consistently provide superior service and accommodations at our hotel and your comments regarding the parking area are very much appreciated. This is one... More 

Columbus, Ohio
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 2, 2016

This hotel is almost finished with it complete renovation project. They have done a wonderful job. Bedding is so comfortable - pillows are even labeled soft and firm with embroidery on pillowcases. Hot buffet breakfast was super. They have something for everyone. I am gluten allergic and they even had gluten-free blueberry muffins. A variety of restaurants are walkable and... More 

Helpful?
Thank bger_13
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel & Suites Lexington Downtown at the University of Kentucky UK. This downtown Lexington, KY hotel is located just blocks from the campus of the University of KY UK & minutes from several area hospitals. We are also conveniently located 5 miles from Lexington Bluegrass Airport (LEX) & I-75/I-64 Interstate access. This downtown Lexington, KY hotel is less than 1 mile from the Lexington Convention Center & Rupp Arena. For horse lovers, this Keeneland Hotel is just a short drive from the track, the Red Mile & numerous Kentucky Horse Park events.Our corporate amenities include free high-speed Internet access, meeting room & 24-hour business center. Hospitals: University of Kentucky UK Chandler Medical Center, Saint Joseph Hospital, Central Baptist Hospital & Good Samaritan HospitalBusinesses: IBM, Lexmark, Pricewaterhouse Coopers, PNC, Central Bank, Fifth Third Bank, Fasic-Tipton, Ashland & UPSLocal Attractions: Bluegrass Lexington Airport LEX, Keeneland Horse Racing, Lexington Convention Center, Rupp Arena, University of Kentucky, UK Commonwealth Stadium, Red Mile, & Transylvania University.Visit Lexington, KY Stay Smart at the Holiday Inn Express hotel while attending the following Lexington events:Fayette County High School Graduation 6/4-6/5Junior League Horse Show at the Red Mile 7/6-7/12AAU Basketball 7/13-19 ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Lexington- Downtown / University

Address: 1000 Export St, Lexington, KY 40504-2683
Location: United States > Kentucky > Lexington
Price Range: $122 - $220 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Lexington- Downtown / University 2.5*
Number of rooms: 96
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Lexington- Downtown / University
Holiday Inn Lexington
Holiday Inn Express Lexington
Lexington Holiday Inn
Hotel Style:
#12 Business Hotel in Lexington
#19 Family Hotel in Lexington
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