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Holiday Inn Express Hotel & Suites Lexington- Downtown / University

Traveler (16)
Room & Suite (25)
Dining (4)

About

#29 of 76 hotels in Lexington
Location
Cleanliness
Service
Value
Welcome to the Holiday Inn Express Hotel & Suites Lexington Downtown at the University of Kentucky UK. This downtown Lexington, KY hotel is located just blocks from the campus of the University of KY UK & minutes from several area hospitals. We are also conveniently located 5 miles from Lexington Bluegrass Airport (LEX) & I-75/I-64 Interstate access. This downtown Lexington, KY hotel is less than 1 mile from the Lexington Convention Center & Rupp Arena. For horse lovers, this Keeneland Hotel is just a short drive from the track, the Red Mile & numerous Kentucky Horse Park events.Our corporate amenities include free high-speed Internet access, meeting room & 24-hour business center. Hospitals: University of Kentucky UK Chandler Medical Center, Saint Joseph Hospital, Central Baptist Hospital & Good Samaritan HospitalBusinesses: IBM, Lexmark, Pricewaterhouse Coopers, PNC, Central Bank, Fifth Third Bank, Fasic-Tipton, Ashland & UPSLocal Attractions: Bluegrass Lexington Airport LEX, Keeneland Horse Racing, Lexington Convention Center, Rupp Arena, University of Kentucky, UK Commonwealth Stadium, Red Mile, & Transylvania University.Visit Lexington, KY Stay Smart at the Holiday Inn Express hotel while attending the following Lexington events:Fayette County High School Graduation 6/4-6/5Junior League Horse Show at the Red Mile 7/6-7/12AAU Basketball 7/13-19
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Property amenities
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Free parking
Breakfast included
Breakfast Available
Business Center with Internet Access
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair access
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Room features
Air conditioning
Microwave
Refrigerator in room
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Quiet
Hotel links
Visit hotel website
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Location

Full view
74Somewhat walkable
Grade: 74 out of 100
67Restaurantswithin 0.75 miles
5Attractionswithin 0.75 miles
244Reviews
3Q+A
43Room tips
Traveler rating
  • 102
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  • 37
  • 12
  • 7
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Popular mentions
Manager Melanie provided excellent customer service during our stay. Every aspect from location to downtown and campus to a healthy & delicious breakfast was great! Thanks Holiday Inn Express!!! Front desk staff provided personal and efficient service.
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Horrible night of sleep Due to the loud trains. Might be better if on opposite side of hotel, but I hardly Got any sleep. Bathroom was a little dirty with stray hairs in the corner which I find to be a problem. Breakfast was fine and overall room Was fine. Wouldn’t stay
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Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Lexington- Downtown / University
Responded Mar 5, 2019
Hi sd509, Thank you for your stay and for taking the time to share your experience with us. It is great to read that you appreciated our room and breakfast. I am sorry to learn some issues you had with the cleanliness of the bathroom and the noise challenges you experienced. We aim to be able to support you in your journey to success and your comments value to us. I have shared this with the management team to be able to identify the areas that may benefit from additional attention. Thank you for being our guest and hope that you will give us another chance to make your stay as delightful as it can be. Best, Christian C. Case Manager IHGService
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holiday inn express and cinnamon buns are a reason for choosing hotel. the second morning of our stay, no cinnamon buns!!!! the rooms were clean, beds comfortable. the second day our room was not cleaned, no new towels, bed not made, no coffee cups, etc. called downstairs
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Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Lexington- Downtown / University
Responded Feb 28, 2019
virginiasuitcase, It seems you were more disappointed than impressed on your most recent stay with us. I'm really sorry about the issues you had with our housekeeping service, location and breakfast selection. This definitely fell short of our goal of making everyone feel at home at our hotels. Don't worry though as I've already gotten in touch with the hotel management about this. They'll make sure that actions are taken so similar situations won't occur again. Thank you for choosing to stay with us! I just hope what happened won't deter you from trying us out again. If you do, we promise to make your stay a lot better next time. Regards, Joel A Case Manager IHGService
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The location of this HIE is excellent if you're in Lexington for anything at UK or the hospital. It's easy to get into and out of and close to shopping, dining, grocery stores; anything needed. There is a busy street in front of it and one to the side, and a very busy train
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Employees were very nice, room wasn’t bad. Found a dead bug under our mattress. The heater smelled anytime it came on. When we tried going to sleep, took us a long time due to a ton of noise coming from the second floor. As we were heading out for dinner, sounded like a “heard
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Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Lexington- Downtown / University
Responded Jan 28, 2019
Hello Nick T, Thank you for taking a moment to let us know how we're doing; we value feedback of all varieties. Our staff will be pleased to hear that they made quite the impression on you. On the other hand, it sounds like we missed the mark in a couple areas on our room upkeep, and for that I am truly sorry. This is obviously not the typical IHG experience we take pride for. Don't worry, I took the necessary steps to ensure our management gets to read your post and review these things that came up short. Please stay with us again for a more gratifying experience. Sincerely, Krysllin G. Case Manager IHGService
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PRICE RANGE
$125 - $219 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express hotel and suites lexington- downtown / universityholiday inn lexingtonholiday inn express lexingtonlexington holiday inn
LOCATION
United StatesKentuckyLexington
NUMBER OF ROOMS
96
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