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Residence Inn Lexington South/Hamburg Place

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Residence Inn Lexington South\/Hamburg Place
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214 Reviews from our TripAdvisor Community

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Showing 211: English reviews
Reviewed 2 days ago NEWvia mobile

We decided to stay here again since there was 2 for breakfast. I will not stay again as the property is dated. If you come at night the front desk person was always in the back. First night there we had strange noise like an alarm going off in adjacent space. After several phone calls to front desk I had...

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Helpful?
Thank Lisa F
Kathy A, General Manager at Residence Inn Lexington South/Hamburg Place, responded to this review

Dear Lisa F, Thank you for taking the time to give us your feedback regarding your recent stay at the Residence Inn Lexington South/Hamburg. Our Residence Inn went through a complete renovation of rooms and public spaces in 2016 and the TVs in all of our rooms are at the foot end of the beds. Could you have clicked on...

London, Canada
Reviewed 4 days ago NEWvia mobile

Really like getting a small apartment like room when I travel. Heat /AC was a bit wonkie but ok Room comfortable and clean Breakfast -standard industrial yucky powdered scramble eggs. Don't understand why they over cook them so much at hotels.

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Helpful?
Thank dan459us
Kathy A, General Manager at Residence Inn Lexington South/Hamburg Place, responded to this review

Dear Dan459us, Thank you for taking the time to provide us feedback in regards to your recent stay with us. While we are happy to read that you enjoyed the cleanliness and comfort of your suite, we are troubled to find out you had issues with your AC unit and the quality of our food. Your feedback will be shared...

Canton, Georgia
Reviewed 1 week ago

This Marriott property meets standards and is in a great central location: plenty of shopping areas, restaurants, near downtown, and close to tourist sites. My greatest issue with this franchisee is that they do not provide discounts for military personnel and limited availability for seniors; way below normal standard for other Residency Inns. I asked about that policy and was...

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Helpful?
Thank Soleil122
Kathy A, General Manager at Residence Inn Lexington South/Hamburg Place, responded to this review

Dear Soleil122, Thank you for taking the time to give us your feedback. Please accept our sincere apology for not having the military discount available on the day you stayed with us and for the internet connectivity that was not fixed while you where here. Moving forward, we will make sure that our staff is well-trained to take care of...

Moultrie, Georgia
Reviewed 4 weeks ago via mobile

We didn't know what to expect. This was our first experience with Residence Inn. Initially, you see that it is beautifully decorated in a modern clean style. I loved it! The room was the bomb! It had a kitchen with stove, dishwasher, garbage disposal, microwave, and dishes. Oh! And a coffee pot. The living area has a couch and chair,...

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Helpful?
Thank ElizAnnG
Kathy A, General Manager at Residence Inn Lexington South/Hamburg Place, responded to this review

Dear ElizAnnG, Thank you for taking the time to leave us such a wonderful review! We are thrilled to know you enjoyed all the amenities our hotel offers. George and Paige extend their heartfelt gratitude for your kind words. We are looking forward to seeing you whenever you visit Lexington again!

Richmond, Virginia
Reviewed December 4, 2016 via mobile

My wife and were visiting family in Lexington for a few days. We usually stay at this location, but our last visit, about two years ago, wasn't very pleasant. We were considering the new hotel just across the street, but the Residence Inn was a bit cheaper and it advertised newly remodeled rooms, so we decided to give it another...

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Helpful?
Thank vsnead
Kathy A, General Manager at Residence Inn Lexington South/Hamburg Place, responded to this review

Dear Vsnead, Thank you for your great review and recommendations. We are very happy to read that you enjoyed our newly renovated hotel and our amazing staff! I am happy to let you know that we are offering fresh pineapples, melons, grapes, strawberries and bananas for breakfast. We also added the gym wipes and if you need to make any...

Topeka, Kansas
Reviewed November 28, 2016

We stayed in a two bedroom suite for 3 nights. The property is lovely, well maintained, and clean. It's close to many restaurants and shopping though it feels tucked away. The hotel staff was excellent, from the front desk personnel who greeted us each time we entered the hotel to the friendly and helpful ladies working the breakfast area. Breakfast...

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Helpful?
Thank Staci K
Kathy A, General Manager at Residence Inn Lexington South/Hamburg Place, responded to this review

Dear Staci K, Thank you for giving us a review! We are happy to read that you enjoyed our newly renovated rooms and our wonderful staff, but we are disappointed that you experienced some noise late at night coming from our sport's court. We will remind our staff of the need to walk the property at night and reinforce the...

Reviewed November 27, 2016

My wife and I stay here whenever we visit Lexington, primarily due to the excellent focus on customer service. It is always a pleasure to see the manager (George) when we visit. He treats each visitor as though they were the only customer. He goes out of his way to make sure each guest is 100% satisfied with their stay....

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Helpful?
Thank jdayrail .
Kathy A, General Manager at Residence Inn Lexington South/Hamburg Place, responded to this review

Dear Jdayrail, Thank you for taking the time to give us a great review! We are delighted to know you are a loyal guest and that our wonderful staff continues to exceed your expectations. I will personally read your nice comments to George, Lucinda, Paige, Damon and the rest of our staff. Comments like yours inspire and motivate our team...

Washington, DC
Reviewed November 7, 2016

This hotel is tucked up next to a neighborhood but also near a shopping center. It's not on a busy road so the room was very quiet. There was plenty of parking. I didn't eat the breakfast so can't comment on the quality of food served.

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Helpful?
Thank DCSenorita
Kathy A, Manager at Residence Inn Lexington South/Hamburg Place, responded to this review

Dear DCSenorita, Thank you for taking the time to leave a review for us. Hopefully, you'll have time to stay for breakfast with us on your next trip to Lexington. We recently launched a new breakfast with healthy, gluten free and vegetarian options that our guests are loving!

Woburn, Massachusetts
Reviewed November 2, 2016

Amazing stay. No complaints, whatsoever. Internet is fast and the staff are very helpful. When I had to extend my stay, they made sure I could stay there though they were fully booked. Thanks to all the staff, especially George Burrows. Place is extremely close to the Hamburg Pavilion- a place with several restaurants, stores etc and close to I-75.

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Helpful?
Thank Prasanna S
Kathy A, Manager at Residence Inn Lexington South/Hamburg Place, responded to this review

Dear Prasanna, Thank you for your kind review and your praise for George Burrows. We are very lucky to have him in our team. Your review has been shared with George and he extends his gratitude. We hope to see you back at the Residence Inn Hamburg whenever your travels bring you back to Lexington!

Wise, Virginia
Reviewed October 23, 2016

I have a utility construction business and have been working in Lexington. We were told a weekly guarantee rate per rooms. But they are never consistent with the rate charges ( of course always higher) when I question the rates, I am told to speak to the manager but after calling and leaving messages, I am never called backed and...

Review collected in partnership with this hotel
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Helpful?
Thank 568businessman
Kathy A, General Manager at Residence Inn Lexington South/Hamburg Place, responded to this review

Dear 568businessman, Thank you for taking the time to share your recent experience with us. I am very sorry to learn that your concerns and messages have not been addressed. Please allow me the opportunity to review your concerns regarding our rates by calling me directly at 859-263-9979. Best regards, Kathy Artiles

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
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About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff

Additional Information about Residence Inn Lexington South/Hamburg Place

Address: 2688 Pink Pigeon Pkwy, Lexington, KY 40509-2258
Location: United States > Kentucky > Lexington
Price Range: $114 - $217 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Lexington South/Hamburg Place 3*
Number of rooms: 91
Reservation Options:
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Also Known As:
Residence Inn Lexington South / Hamburg Place Hotel Lexington
Lexington Residence Inn
Hotel Style:
#10 Family Hotel in Lexington
#19 Romantic Hotel in Lexington
#19 Business Hotel in Lexington
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Questions & Answers

Here's what travelers have asked, with answers from Residence Inn Lexington South/Hamburg Place staff and other travelers.
1 question
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Moultrie, Georgia
1 month ago

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Questions? Get answers from Residence Inn Lexington South/Hamburg Place staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Second floor is entrance to lobby and services area”
 of 5 bubbles Soleil122, 1 week ago | Read review
“Ask for a room away from the fire pit, basketball court area”
 of 5 bubbles 947stacik, Nov 28, 2016 | Read review
“We have had good experiences throughout the hotel.”
 of 5 bubbles jdayrail, Nov 27, 2016 | Read review
“Request rooms facing the courtyard.”
 of 5 bubbles psreloaded, Sep 3, 2016 | Read review
“Pool side rooms may be loud. We were on the road side rooms and the room was very quiet. No road noise!”
 of 5 bubbles IlliniDadof3, Jul 14, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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