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Red Roof Inn Lexington South

2651 Wilhite Dr, Lexington, KY 40503-3301
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Red Roof Inn Lexington South
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106 Reviews from our TripAdvisor Community

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Level Contributor
2 reviews
1 of 5 stars Reviewed 1 week ago via mobile

We were stuck in the record snow storm traveling to Florida. We have stayed at many other Red Roofs and were very pleased. This one not the case. The clerk was kind as we arrived booked us in and off to our room we went. Once in the room all seemed find my 7 year old when to use the... More 

Helpful?
Thank Christine A
redroof184, General Manager at Red Roof Inn Lexington South, responded to this review

I am truly sorry to hear about the issues with your recent visit. As seen by the many positive reviews below, this is definitley not the norm for the property. Concerning the first room, it is most likely that the desk clerk made a mistake and had sent you to a room which had not been cleaned yet. The trash... More 

Cochranville, Pennsylvania
2 reviews
5 of 5 stars Reviewed 3 weeks ago

As a business owner and frequent traveler to Lexington Kentucky, my location of choice to hang my hat, for two years straight now, had been this Red Roof. The people are outstanding, love the reliable and comfortable rooms and acceptable, no-jabbing your wallet rates. Location is very convenient; Red Lobster, Starbucks, K'Mart, and a health club all within walking distance.... More 

Helpful?
Thank Kerry T
redroof184, General Manager at Red Roof Inn Lexington South, responded to this review

Thank you Kerry for the very kind review. It pleases me to hear that you had an enjoyable stay with us. Many of our guests often comment on the quality of their stay. We love providing clean, comfortable rooms with outstanding service to our guests. Like you had mentioned, there are a lot of different restaurants and attractions around the... More 

Prestonsburg
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

This Hotel has the friendliest employees of any hotel I have stayed at,the rooms are very clean, the beds are comfortable,the location is great and the rooms are quiet.Pets are welcome.We stay there every time we are in the area. B DeRossett

Helpful?
Thank de3girl
redroof184, General Manager at Red Roof Inn Lexington South, responded to this review

Thank you for your kind words. I get a lot of compliments about my staff. We want all of our guests to feel important and to know that we value you. It always pleases me when I hear feedback such as yours. I will be sure to share your comments with the staff and to let them know how pleased... More 

Princeton, Kentucky
Level Contributor
72 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 5 weeks ago

As it happens, location and value ARE tops on my list. The bed was comfortable ... but the comforter was patched ... expertly, but a portion had a repair that made it looks as if it had a shirt pocket on it. I had a room as far at the back end as one could get, and the stairwell to... More 

Helpful?
Thank C J
redroof184, General Manager at Red Roof Inn Lexington South, responded to this review

We love to hear our guests’ feedback! Thank you for leaving a review about your stay. It pleases me to hear that your overall stay was good and that you found value in your stay. I’m truly sorry the issues with your room during your stay. I will have maintenance to check out the issues which you mentioned. The next... More 

home
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed January 4, 2016

Good location. Clean, friendly staff. The room was very nice, did not expect that for the price. Definitely would recommend. Close to hospital, restaurants and mall. I was alone and felt very safe staying there.

Helpful?
Thank TammyHome
redroof184, General Manager at Red Roof Inn Lexington South, responded to this review

Thank you for taking the time to leave us a review. A lot of our guests find us to be an excellent value As you mentioned, we are very close to many different establishments. We have multiple guests who come to visit loved ones in the hospital. We are a short drive to UK Hospital, Central Baptist, and many other... More 

2 reviews
3 of 5 stars Reviewed January 1, 2016 via mobile

My mom, son and I stayed this week for a basketball tournament. It was a good value and in a convenient area. Just a few complaints. A tiny bit of mold in the shower, a few stains on the comforter, and some dog hair. You never really want to run across this when staying in a hotel but over all... More 

Helpful?
Thank Karen T
redroof184, General Manager at Red Roof Inn Lexington South, responded to this review

Thank you for taking the time to leave us a review. I am truly sorry you did not have a good experience during your stay. Please accept my sincere apology. We want all of our guests to experience clean, comfortable rooms with outstanding service. I can assure you that these issues will be addressed with the staff. It does please... More 

Charleston, West Virginia
Level Contributor
6 reviews
5 of 5 stars Reviewed December 15, 2015

Front desk was friendly and Julie got me checked in quickly. She offered coffee and a paper as well as anything else I would need in the future and how to contact her at the front desk. Room was simple and clean. It was noisy, but that's not the motel's fault.

Helpful?
Thank Amber C
redroof184, General Manager at Red Roof Inn Lexington South, responded to this review

Thank you Amber for taking the time to tell us about your experience. Julie has had many compliments on her excellent service levels. I’m very happy to hear that she was able to help meet all of your needs during your stay. We look forward to seeing you again the next time you are traveling through the Lexington area. Have... More 

Key West, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 11, 2015 via mobile

We came in for the Holidays and decided to get a hotel room instead of staying with family. A young lady named Sara assisted us and was very pleasant and helpful. She was also very nice to our children. Our stay was a very nice and enjoyable. We plan to make that our place to stay when we fly in... More 

Helpful?
Thank MelMel666
redroof184, General Manager at Red Roof Inn Lexington South, responded to this review

Thank you for taking the time to review our hotel. We are very glad to hear that you enjoyed your stay. A lot of our guests have complimented Sara’s service and hospitality. Many of our guests like to come to stay at the hotel while visiting family. We are honored that you gave us the opportunity to make our place... More 

South Carolina
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed November 30, 2015

Had a very nice stay at this Red Roof Inn in Lexington, KY. Hotel staff were very friendly and efficient. I hate long drawn out check-ins, so was very pleased when it only took a minute to have my room key in hand! The room was very clean and no smells. Also, nothing noisy like a train track nearby! Overall,... More 

Helpful?
1 Thank clickchic
redroof184, General Manager at Red Roof Inn Lexington South, responded to this review

Thank you for taking the time to leave a review for the hotel. It pleases me to hear that you had a good stay. It can be frustrating when you have to wait in line. We want to provide excellent customer service for all of our guests. We look forward to continue servicing your lodging needs the next time you... More 

2 reviews
1 of 5 stars Reviewed November 25, 2015 via mobile

I first want to say this hotel is in a great location and the price was very reasonable. Now the bad part, there were stains on the comforters and sheets on both beds. My entire family slept in full clothes with no blankets because we were disgusted. The shower had mold growing in it and you can guess, we didn't... More 

Helpful?
Thank BobMills1228
redroof184, General Manager at Red Roof Inn Lexington South, responded to this review

I am truly sorry for your experience. This is not the service we want to deliver to our guests. I will look at the room which you stayed and follow up with the staff to make sure this is not a recurring problem for future guests. I can assure you that this is not the norm our guests encounter during... More 

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