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Country Inn & Suites by Radisson, Lexington, KY

Traveler (39)
Room & Suite (14)
Dining (8)
Certificate of Excellence

About

#12 of 76 hotels in Lexington
Location
Cleanliness
Service
Value
Certificate of Excellence
Take the first step in ensuring yourself a stress-free Lexington trip by reserving the charming accommodations at the Country Inn & Suites By Carlson, Lexington, KY. Each conveniently designed room and suite comes with free high-speed Internet access and the complimentary, hot Be Our Guest Breakfast buffet, served each morning. After a busy day of meetings or flying into nearby Blue Grass Airport (LEX), you can unwind with the heated indoor pool, whirlpool tub and fitness center. Whether you're a fan of horse races, a lover of the arts, or a Wildcat searching for a hotel near Rupp Arena, you're sure to love the Country Inn & Suites.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Kids stay free
Business Center with Internet Access
Meeting rooms
Parking
Free internet
Wifi
Public wifi
Internet
Hot tub
Indoor pool
Heated pool
Breakfast buffet
Vending machine
Fax / photocopying
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Laundry service
Self-serve laundry
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Room features
Non-smoking rooms
Suites
Family rooms
Air conditioning
Housekeeping
Safe
Microwave
Flatscreen TV
Refrigerator
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Good to know
HOTEL CLASS
HOTEL STYLE
Business
Mid-range
Languages Spoken
English, Spanish
Hotel links
Visit hotel website
Special Offer:Stay 2, Save Up to 20%
Hotel deals

Location

Full view
38Car recommended
Grade: 38 out of 100
17Restaurantswithin 0.75 miles
0Attractionswithin 0.75 miles
807Reviews
7Q+A
67Room tips
Traveler rating
  • 474
  • 205
  • 74
  • 24
  • 30
Time of year
Traveler type
Language
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Popular mentions
Front desk personnel was friendly. Gave us the last room available. However, that being said....room had a sewer odor upon entering. Was coming from bathroom. Told woman at the front desk what was going on and was assured someone would be up to “test” the room and find source of odor. Never happened. If it had not been too late to find another hotel, we would have checked out. Not at all happy with the room and the way our issue was handled, or, quite frankly, the way it was NOT handled. I doubt very seriously that we will ever book a stay at another County Inn and Suites again.
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Hotel's Favorite
A nice, quiet motel with the friendliest staff I have met! We were on the tail end of an 18 day road trip across the country and this was by far the cleanest, friendliest, and best motel of our entire trip! The staff is generous with their time and most willing to help with anything needed!
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Review collected in partnership with Country Inns & Suites By Radisson
Response from Sarah W, General Manager at Country Inn & Suites by Radisson, Lexington, KY
Responded 2 weeks ago
Thank you for taking the time to comment on your recent stay. We are delighted that you enjoyed our clean rooms, and friendly staff! We look forward to having you stay with us in all your future travels.
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The staff was friendly and the location is convenient to shops and restaurants. The carpet in my room was filthy and worn. I walked around in white socks and by the end of my one night stay they were gross. I will not stay here again.
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Review collected in partnership with Country Inns & Suites By Radisson
Response from RadissonHotelGroup, Customer Care at Country Inn & Suites by Radisson, Lexington, KY
Responded yesterday
Thank you for posting a review. We are fortunate to be located in a wonderful area surrounded by a lot of restaurants and shops. It’s wonderful to hear that you are happy about this. Also, we appreciate your kind words about our staff. On the other hand, it saddens us to think that you were not pleased with your stay due to the condition and cleanliness of the room especially the carpet at that time. We are striving hard to provide a comfortable, relaxing accommodation to all of our valued guests and we apologize for any inconvenience it has caused you. Know that your feedback is highly important to us and will be forwarded to the hotel management for the betterment of our services. It is our hope that you will consider returning to stay with us again, so that we may have the opportunity to offer you an experience that is nothing less than excellent.
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Easy to find, yet trees and vegetation seclude the covered, drive-through entry, giving privacy and focus. As you enter, you know you’re in a place trending upward in its star level. Upper-tier professionalism flows from the staff. My first impressions over the phone were confirmed: They aim to please. In fact, not only had they given us a good rate over the phone, they worked to get us into a comparable room when car troubles forced us to change our reservation date. When we finally arrived, we were welcomed with coffee and cookies, plus offered chilled, bottled water. Bathroom plumbing fixtures were good quality, solidly mounted, and fully functioning. Toilet was the new standard height. Shampoo, conditioner, and lotion bottles have tamper-show tape. Breakfast had more than other three-star hotels, everything was fresh, and you get to eat on porcelain dinnerware with metal utensils. One caution, if you like to stay asleep before 6:45 am, don’t take a room near the hotel laundry or the breakfast dining area. Otherwise, it’s a quiet hotel from which you leave refreshed.
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I had a very stressful drive and am traveling with a broken ankle. Tiffany at the front desk has been very helpful and kind -- can't say enough good things about her wonderful hospitality! The room is clean and spacious. Definitely recommend this place and would stay here again.
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PRICE RANGE
$97 - $194 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
country inn & suites by carlson, lexington hotel lexington, country inn and suites by carlson, lexington, country inn lexington, lexington country inn
LOCATION
United StatesKentuckyLexington
NUMBER OF ROOMS
53
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