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Courtyard Lexington South/Hamburg Place

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Courtyard Lexington South\/Hamburg Place
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89 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Lexington South/Hamburg Place
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Showing 88: English reviews
United States
Level Contributor
70 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed April 23, 2016 via mobile

We arrived around 4 am while on a road trip and were beyond satisfied with not only our comfortable and spotless room but also the great customer service. We were able to have a late check-out of 2 pm...which was awesome! If we happen to be in the area while traveling in the future, we will definitely stay here again!

Helpful?
1 Thank SanDee P
Shanna H, General Manager at Courtyard Lexington South/Hamburg Place, responded to this review

Hello SanDee, Thank you for sharing your experience. I am very glad to hear you had an awesome stay with us. We look forward to seeing you again. Have a wonderful week. Warmest Regards, Shanna More 

Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed April 17, 2016 via mobile

My husband and I travel frequently and are Marriott platinum members. My husband has stayed here numerous times. Personally I prefer the downtown Hilton. Early Saturday morning after showering he sits down at the computer area around 7:30 am to do some work and there were 10 beer bottles at the station next to him. He ignored the mess and... More 

Helpful?
Thank Lisa F
Shanna H, General Manager at Courtyard Lexington South/Hamburg Place, responded to this review

Hello Lisa, I am very sorry to hear about your experience and how poorly it was handled. I am new General Manager of the hotel and I will use your review as a training tool with my staff to ensure a similar situation doesn't occur in the future. If traveling to Lexington again in the future and you would consider... More 

Stratford, Canada
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed April 9, 2016

Fellow Travelers: You know when you just have to get off the stress of driving I-75 & it`s never ending construction. A 1 hr delay 30 miles north of Knoxville TN. for bridge construction. Just one northbound lane open and only 10 workers on site. Better count on "50" miles of creep and crawl speed and never ending barrels and... More 

Helpful?
Thank suebill92
Kathy A, Manager at Courtyard Lexington South/Hamburg Place, responded to this review

Suebill92, Thank you for taking the time to submit a review for our hotel. Please accept my apology for the carpet stains and the half plugged shower drain. We are taking steps to fix those problems as soon as possible. Regarding your credit card charges, I just got off the phone with Bill and he informed me that the pending... More 

East Lansing , Michigan, United States
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed April 3, 2016 via mobile

The hotel is clean and parts are updated. But...no breakfast and not worth the price. The pool is very small. A sold out hotel made for a very packed pool. Also, we had a flashing led light in our room all night. There are many more hotels in the area. I suggest looking around a bit more before settling on... More 

Helpful?
Thank Carlos3082
Kathy A, Manager at Courtyard Lexington South/Hamburg Place, responded to this review

Carlos3082, Thank you for staying with us and for taking the time to share your comments. I am sorry that the smoke detector light disturbed your sleep and that you could not enjoy our pool. We value your feedback and hope to have an opportunity to better your experience with us on your next visit to Lexington. Our Bistro offers... More 

Detroit, Michigan
Level Contributor
120 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed March 31, 2016 via mobile

Hotel was great! Price seemed a little high compared to others in the are (by $10-$15). Hotel was comfortable, clean and the staff were friendly. I'd stay again!! Close to I 75. They had some quick microwave meals for sale in the lobby if your arriving late. If you have a Marriott rewards card - you can get a better... More 

Helpful?
Thank Redwingsbestfan
ChristopherThiele, Manager at Courtyard Lexington South/Hamburg Place, responded to this review

Thank you for the great review, and for staying with us on your trip to Lexington! I'm glad we were able to make your stay enjoyable. More 

Madisonville, Kentucky
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 27, 2016 via mobile

Best trip to Lexington ever. Staff was amazing. Tom was so helpful with early check-in and our room was perfect. Hotel and grounds were neat and clean. Will definitely be back. Looking forward to room with large balcony next visit.

Helpful?
Thank kdj101
ChristopherThiele, Manager at Courtyard Lexington South/Hamburg Place, responded to this review

Thank you for the great review, and for recognizing Tom's service during your stay at our hotel. I'll be sure to recognize him the next time I see him! We appreciate you staying with us when you are in town, and hope to see you on a future trip to the Lexington area. More 

Grand Rapids
1 review
5 of 5 stars Reviewed December 25, 2015 via mobile

Front desk staff very helpful. I didn't catch the woman's name but she helped me make my father's Christmas as he was traveling. Thank you Courtyard! You have gone above and beyond to make sure my family is taken care of while away from home.

Helpful?
Thank Mary J
Toronto, Canada
Level Contributor
132 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed December 16, 2015

After a long drive, I wanted nothing more than a good nights sleep. I requested a room that didn't face the road to avoid traffic sounds. Everything was fine till 6:30 AM when the garbage trucks pulled up outside. Also, compared to Mariott Fairfield or similar properties such as Hampton Inn, there is no free breakfast here. Lesson learned, I... More 

Helpful?
Thank Marty B
lecsales, Manager at Courtyard Lexington South/Hamburg Place, responded to this review

I apologize for the noise issue with the garbage truck. I will notify the city and request a later scheduled pick up. I hope you will visit us again in the future. Joe Elliott More 

Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed November 22, 2015 via mobile

Since this is a sister of the Fairfield chain...we assumed it would be similar quality and service. The price was a bit higher.....upon checkin we found out that breakfast is not served..and there is no complimentary coffee. The clerk wrote the wrong number in the key card. (She said she has problems writing an"4"). There was mold spots around the... More 

Helpful?
Thank Sharon T
lecsales, Manager at Courtyard Lexington South/Hamburg Place, responded to this review

Dear Guest I am sorry to hear that your visit was not up to the Marriott standards. I assure you we will correct the issues that we have control over. I hope you will visit us again in the future. Sincerely, Joe Elliott More 

Williamsburg, Virginia
Level Contributor
147 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
3 of 5 stars Reviewed July 20, 2015

This Courtyard is ideal for those traveling along interstates 64 and 75. It is literally two minutes off the highways and is set in the middle of a massive shopping area that also includes numerous dining options. The hotel itself is clean, comfortable, and...typical... everything is run-of-the-mill taupe or brown with light trim, etc. Service was fine and friendly. No... More 

Helpful?
Thank Elena G
lecsales, Manager at Courtyard Lexington South/Hamburg Place, responded to this review

Dear Guest Thank you for visiting us this summer. We are glad you found our location to be ideal for your traveling plans. We hope you will visit us again in the future. Thank you, Joe Elliott More 

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about Courtyard Lexington South/Hamburg Place

Address: 1951 Pleasant Ridge Dr, I-75 at Man-O-War Boulevard, Lexington, KY 40509-2413
Location: United States > Kentucky > Lexington
Price Range: $133 - $218 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Lexington South/Hamburg Place 3*
Number of rooms: 90
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Also Known As:
Courtyard Lexington South/Hamburg Place Hotel Lexington
Lexington Courtyard
Hotel Style:
#20 Romantic Hotel in Lexington
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