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Four Points by Sheraton Lexington

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Four Points by Sheraton Lexington
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383 Reviews from our TripAdvisor Community

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Showing 381: English reviews
Oviedo, Florida
Level Contributor
34 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

Unfriendly! My wife and daughter arrived before me and had to switch rooms due to the deadbolt not locking which is fine as things happen. Then the next room had a shower that wasn't draining. Got that fixed then the toilet wouldn't flush so they brought us a plunger and instead of checking to see if plunging would fix the... More 

Helpful?
Thank pacruzn
Dawn H, General Manager at Four Points by Sheraton Lexington, responded to this review

Our staff is known for its friendly service, so please know this will be reviewed with them in our meeting. Always reach out to management if you are not getting the treatment you deserve while you are on property so we can make it right for you during your stay, and so we can identify who isn't upholding our service... More 

Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago via mobile

Had a stay over in Lexington ky found this hotel it was close to I-75 The clerk Les was great he went above and beyond the bar was ok the room was there was no free breakfast but there was a McDonald's next door . thanks

Helpful?
Thank Kentfun
Newburgh, Indiana
Level Contributor
74 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

This hotel was a Priceline booking for only 55 so I didn't have a lot of high expectations. The hotel smelled musty and smelled like cigarettes in the hallway. The room had some redeeming qualities like a nice large flat screen tv and the wireless was free and easy to connect to. The mattress was well worn in terms of... More 

Helpful?
Thank travelmomof5
Dawn H, General Manager at Four Points by Sheraton Lexington, responded to this review

Thank you for pointing out our recent renovations..our rooms have all new carpeting, drapes, furniture, wall coverings, artwork, bath surrounds and counter space. Please come back as we are always improving the hotel and making it better for our guests! Sincerely, Dawn H. General Manager More 

Shawano, Wisconsin
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

From the smiles at the reception desk, the fantastic service at the bar, the friendliness of the housekeeping staff, the awesome restaurant personnel (the omelets are great!) to the unending effort of Manager Steve to satisfy, the Four Points customer service rocks! The room was fine for the price. It has been updated and was comfortable. As others have, I... More 

Helpful?
Thank Mike T
Dawn H, General Manager at Four Points by Sheraton Lexington, responded to this review

Thank you for your lovely comments! We do have a great staff at the hotel! We are taking your comments to heart and will be addressing those. Its the trend now for hotels to use the shelving in the bathrooms instead of towel bars to be more "homey", and this is the brand standard that we follow. Look for this... More 

Eagle River, Alaska
Level Contributor
62 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is located just off the main interstate area. There is a lot of restaurants and hotels in this area. The usual rate is about $120 and you can get this hotel for about $60 if you book in advance using hotwire. Rooms are just the regular type of room. Mainly clean, but could use some upgrading. Overall, not... More 

Helpful?
Thank Alaskanwhites
Dawn H, General Manager at Four Points by Sheraton Lexington, responded to this review

Thank you for notating our convenient location! We are right off I-64 and I-75 and just a few miles from the Kentucky Horse Park, downtown convention center, and all the attractions Lexington has to offer! Sincerely, More 

Fort Wayne, Indiana
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Check in went well, the room was adequate, except for lacking working electrical outlets. It was clean, the bed comfortable. The lobby and restaurant areas were nice. But the carpet needed to be vacuumed in the main lobby. The pool area was a mess. The equipment that you normally see on a wall to be available for an emergency was... More 

Helpful?
Thank Julie T
Dawn H, General Manager at Four Points by Sheraton Lexington, responded to this review

Please accept my apology for the condition in which you found the hotel, this is not our standard and this will be reviewed with our housekeeping and night management teams. Thank you for pointing out the room cleanliness and the pride the team takes into making that our guests have comfortable clean rooms to sleep in. Sincerely, More 

Saint Paul, Minnesota
Level Contributor
36 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

I stayed here twice now (June and July 2016) and both stays were great. If you are looking for perfection I’m for sure you will not find it with the dust behind the stands and the ripping near the bathroom. But the beds are comfortable, like laying on clouds and the friendly staff make this my place to stay. There’s... More 

Helpful?
Thank Logan V
Dawn H, General Manager at Four Points by Sheraton Lexington, responded to this review

Be sure to stop by our lounge on your next visit-- the meatloaf is delicious and we have the Best Brews in town featuring Country Boy brewery from right here in Lexington..and of course it wouldn't be Kentucky without a large selection of bourbon! Sincerely, More 

1 review
3 of 5 stars Reviewed July 15, 2016 via mobile

There are a few things that should be improved on for the level of hotel that it and banking on the Sheraton 4 Points brand. Two rough thin towels in the bathroom and the rough sheets took a very nice room from a 4 star room potential to a 2 star room.

Helpful?
Thank Jason C
Dawn H, General Manager at Four Points by Sheraton Lexington, responded to this review

We do carry the exact sheet that is required for Four Points brand, but we will certainly review our linens and laundry procedures. I have not yet heard a comment about this issue, and I understand everyone has different preferences on linens. Please reach out if you experience this issue in the future during you stay, so that I may... More 

Santa Barbara, California
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed July 13, 2016

The hotel is conveniently located next to the I-64/75 yet it is quiet. The staff were ALL extremely friendly! This included the reception staff, housecleaning, the restaurant staff and a manager. The room was fine; we had 2 queens in a good-sized room. I'm not sure about the clothes "drawers." Rather than actual drawers, they were the new-style basket type... More 

Helpful?
Thank misskity11
Level Contributor
4 reviews
4 of 5 stars Reviewed July 11, 2016 via mobile

Hotel was nice, clean and staff was extremely friendly! Great location for what we needed and close to restaurants. Nice fitness center. No frills type hotel but for cost was great for our group. Rooms were plain and bathrooms small but clean. Lobby very cute. Again no frills and no extras but would stay again.

Helpful?
Thank Basketallmom
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the world-famous Bluegrass region of Kentucky, the Four Points by Sheraton Lexington is just minutes away from the city's business district, and the University of Kentucky. ... more   less 

Additional Information about Four Points by Sheraton Lexington

Address: 1938 Stanton Way, Lexington, KY 40511-1351
Location: United States > Kentucky > Lexington
Price Range: $97 - $159 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Lexington 3*
Number of rooms: 174
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Also Known As:
4 Points By Sheraton Lexington
Four Points By Sheraton Lexington Hotel Lexington
Four Points Lexington
Sheraton Lexington
Lexington Sheraton
Lexington Four Points
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