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The Campbell House

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The Campbell House
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431 Reviews from our TripAdvisor Community

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Showing 429: English reviews
Charlotte, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

My family and I really enjoy using this hotel to attend UK football events. Always great service and experience at this hotel. Hotel is in excellent location to access UK events and downtown Lexington.

Review collected in partnership with Curio – A Collection by Hilton

Helpful?
Thank Stephen P
Houston, Texas
1 review
2 of 5 stars Reviewed 3 days ago NEW

Picked because of pictures online and location. Our room was incredibly small. The shower was dirty and didn't drain properly. The walls were thin and hotel was loud. Woke to someone trying to enter our room at 4am. Probably won't return.

Review collected in partnership with Curio – A Collection by Hilton

Helpful?
Thank LO1419
Pittsburgh, Pennsylvania
1 review
5 of 5 stars Reviewed 3 days ago NEW

Nice comfortable visit. Great for large group accommodation. Entire family enjoyed the stay and visit to Lexington. It was actually our third stay and we enjoyed each visit. You can tell the place has been around for a while but it has been modernized and is well maintained.

Review collected in partnership with Curio – A Collection by Hilton

Helpful?
Thank Joe W
indianapolis, United States
1 review
3 of 5 stars Reviewed 3 days ago NEW

Staff helpful & friendly. Bed clean & comfortable. Rooms/halls/restaurant....entire hotel is extremely dark. Walls are dark, carpeting is dark; lighting in room is poor. Somewhat creepy. Wifi spotty. No mini fridge or microwave in room. Not a great value for price.

Review collected in partnership with Curio – A Collection by Hilton

Helpful?
Thank Maxine R
Parma, Ohio, USA
Level Contributor
34 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We had a wedding in Lexington and used the Campbell house for a 4 day stay. Large group of family and friends arrived for fun. The grounds are lovely as well as the lobby area. Nice little bar and huge indoor pool. This hotel was built in the 50's and that is its only downside. Rooms are small, dark and... More 

Helpful?
Thank F3129TGrobertd
Fredonia, Wisconsin
Level Contributor
10 reviews
3 of 5 stars Reviewed 5 days ago NEW

This hotel is very pretty and decorated nicely. Our room configuration was odd. We had a small sink in our room that did not have any place to put personal items. My toothbrush would not even fit. There were no place for a hand towel so you would need to go into the bathroom after washing your hands. The room... More 

Helpful?
Thank homestead235
mcurd, General Manager at The Campbell House, responded to this review

Thank you for taking the time to submit your review about your recent stay with us. You will be happy to know that we are in the process of addressing the issues you mentioned about counter space in the bathroom. Some of our rooms were built in different time periods than others and they very on bathroom functionality. We look... More 

Bartlett, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Avoid this place. An old property in need of renovation with a coat of paint slapped over non-prepped surfaces. Noisy AC kept me awake all night. At checkout we complained about the room and were told that someone from corporate would contact us. A week later no one has called. This is a $50/night hotel. Not a $200/night Hilton property.... More 

Review collected in partnership with Curio – A Collection by Hilton

Helpful?
Thank Diana S
mcurd, General Manager at The Campbell House, responded to this review

Thank you for taking the time to speak with me about your recent stay with us. Again I am sorry that things did not meet or exceed your expectations. I was pleased to hear your feedback in person and appreciate the opportunity to make things right. Feedback from our guests is critical when striving to be the best. We look... More 

Millstone, New Jersey
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Always like the place. Remodeled and comfortable with a nice horse country motif. They have let the lobby coffee service slide badly though. Used to be good but now they have mediocre coffee and no half and half or cream. Just coffemate -ugh.

Review collected in partnership with Curio – A Collection by Hilton

Helpful?
Thank John K
mcurd, General Manager at The Campbell House, responded to this review

Thank you for the favorable ratings and for the useful feedback. I assure you the "slip" was a one off. We hope to see you again if your travel plans bring you back to Lexington. More 

Cynthiana
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The surroundings are beautiful and the accommodations are great but the staff ( not all) needs a little training in handling delicate situations. I realize there are guidelines, but there are also times when these guidelines need to be softened

Review collected in partnership with Curio – A Collection by Hilton

Helpful?
1 Thank lindahL2545FV
mcurd, General Manager at The Campbell House, responded to this review

Thank you for the very favorable ratings and for taking the time to submit your comments. I would love to know more about the situation you are referencing. Please fell free to contact me personally so that we can further discuss. Feedback like this will assist us in providing useful teaching moments for our team...growing them in their ability to... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

The staff here is incredible, so helpful and eager to assist you with a smile. I booked this hotel online through a 3rd party and requested 2 beds, upon arriving I was in a single bed room. Called the front desk and within 5 mins had switched my rooms out. Such a pleasant friendly staff. Rooms were decorated great and... More 

Helpful?
1 Thank Rebecca V
mcurd, General Manager at The Campbell House, responded to this review

Thank you for the favorable ratings and the wonderful comments. We are very pleased that you chose to stay with us and we look forward to your return visit. Take care. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Laundry Service
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
Originally built as a small two-story building in 1949, the Campbell House is Lexington's most recognized and cherished hotel. Our recent multi-million dollar renovation has transformed this local jewel into one of the finest hotels in the Kentucky. Featuring 250 guest rooms and suites and over 15,000 square feet of flexible function space that can accommodate everything from board meetings to conventions, the Campbell House is the perfect location for groups, meetings and social events. We are centrally located near various tourist attractions such as: The University of Kentucky, Keeneland Race Track, Rupp Arena & Commonwealth Stadium - Home of the Kentucky Wildcats, Tattersalls, Redmile, The Lexington Convention Center and Calumet Farm. Whether you are seeking a personalized experience for you next business trip, and inspirational setting for your next meeting, an unforgettable wedding, the perfect backdrop for a romantic getaway, or an unforgettable vacation, your adventure into a world of beauty, luxury and tranquility awaits you at the Campbell House! ... more   less 

Additional Information about The Campbell House

Address: 1375 S Broadway, Lexington, KY 40504-2703 (Formerly Crowne Plaza Hotel)
Location: United States > Kentucky > Lexington
Price Range: $129 - $230 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Campbell House 3.5*
Number of rooms: 250
Reservation Options:
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Also Known As:
Crowne Plaza Lexington
Crowne Plaza Campbell Hotel
Hotel Style:
#10 Romantic Hotel in Lexington
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