We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

The Campbell House

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Professional photos
The Campbell House
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

500 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Showing 498: English reviews
Edinburgh. Scotland
Reviewed yesterday NEW

Left booking a hotel and ended up staying here - if I could move it a mile nearer to the centre I'd have been very very happy! But I thought the entrance was really nice and there is plenty of parking. Once the receptionist arrived check in was fine (there was quite a queue so not sure where she'd been)...

 Report
Helpful?
Thank Cate019
Springfield, Illinois
Reviewed 4 days ago NEW

The lobby was beautiful and the staff friendly. Our room was very dark and the bathroom small. Difficult for multiple people to get ready at the same time due to the lighting and poor room layout. The bathroom did not look finished.

Review collected in partnership with Curio – A Collection by Hilton
 Report
Helpful?
Thank Terry D
mcurd, General Manager at The Campbell House, responded to this review

Thank you for taking the time to submit your review about your recent stay with and for the useful feedback. Some of our room types have smaller bathrooms than others given the era of construction. We have several pending projects that will address the negatives of your stay. Your satisfaction is very important to us and we try hard to...

Lebanon, New Hampshire
Reviewed 4 days ago NEW

This is not what you come to expect from a Hilton branded hotel. Our guest room was not clean or will kept. My expectations of the Hilton brand are very high and and have been met with most stays. The Campbell house was a rare exception to being satisfied with my Hilton stay.

Review collected in partnership with Curio – A Collection by Hilton
 Report
Helpful?
Thank Y1258NCwilliamp
mcurd, General Manager at The Campbell House, responded to this review

Thank you for taking the time to submit your review about your recent stay with and for the useful feedback. We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction...

Independence, Kentucky
Reviewed 6 days ago NEW

Updates are nice in comparison to what the property used to look like, but I was expecting something grand done to this historic hotel. The staff was friendly, but I felt like the place was overpriced for the quality.

Review collected in partnership with Curio – A Collection by Hilton
 Report
Helpful?
Thank erlage2
mcurd, General Manager at The Campbell House, responded to this review

Thank you for taking the time to submit your review about your recent stay with and for the useful feedback. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your comments and we hope you will consider staying with us again if your...

Whitesville, Kentucky
Reviewed 1 week ago

Stayed 1 night and was really nice, loved the history at this place breakfast the next morning was really good. Bed and pillows was amazing wish you could buy the pillows and the mattress!!! staff was really kind and helpful.. Thanks for a great stay

 Report
Helpful?
Thank acon2013
mcurd, General Manager at The Campbell House, responded to this review

You are most welcome and thank you for such a lovely review. I believe the quality of the sleep experience we provide is one of our best features and which is communicated throughout may of our online guest reviews. Thank you for choosing to stay with us and we hope to see you again soon.

Huntington Beach, United States
Reviewed 2 weeks ago

If you want that Kentucky feel of an old world estate with the modern amenities you expect. The Campbell House is the place for you. The rooms are super clean and the staff is helpful with area recommendations.

Review collected in partnership with Curio – A Collection by Hilton
 Report
Helpful?
Thank jimkD1645YQ
mcurd, General Manager at The Campbell House, responded to this review

Thank you for your wonderful review...I believe you have said it all...your experience is exactly what we are trying to create for all of our guests. We appreciate you choosing to stay with us and we hope to see you again soon.

Lexington, United States
Reviewed 2 weeks ago

Had to switch rooms for not having hot water, the new room had hot water for 5-10 min. Was told by Maintenance that there were a lot of people staying there and 8-10 other rooms have the same problem. Was given the impression I just had to deal with it. There was garbage left by elevator for two day that...

Review collected in partnership with Curio – A Collection by Hilton
 Report
Helpful?
Thank jerelsd
mcurd, General Manager at The Campbell House, responded to this review

Thank you for taking the time to submit your review about your recent stay with and for the useful feedback. I am sorry we were not able to provide you with the quality of services you deserve. We lost one of our water heaters that evening reducing our capacity. Please reach out to me via my email address below if...

Lexington
Reviewed 2 weeks ago

We stay every New Years Eve at this same location. They definitely know how to pamper their guests! Awesome stay! Excellent quality bedding, staff was 2nd to none! Clean.. Beautiful decor...Easy access to anything in the Lexington area!

Review collected in partnership with Curio – A Collection by Hilton
 Report
Helpful?
Thank Libby A
mcurd, General Manager at The Campbell House, responded to this review

Thank you for the wonderful review and for choosing to spend NYE with our staff. We all had a great time with our NYE celebration and have plans to further improve on our package next year. We look forward to your return. Happy New Year!

Fairfax, United States
Reviewed 2 weeks ago

Much of my experience was excellent. I wish there was some type of included breakfast. Complimentary coffee is only during the morning. Beds are luxurious and some rooms are wonderfully updated. Some rooms are dated. Definitely a unique property!

Review collected in partnership with Curio – A Collection by Hilton
 Report
Helpful?
Thank Q2104NIricharde
mcurd, General Manager at The Campbell House, responded to this review

Thank you for the positive review and for the useful feedback. We do have value room packages that include full hot breakfast for two for potential future reference. Additionally we have many different room types of various sizes that we could present to you. We appreciate you choosing to stay with us and we hope to see you again soon.

Mount Sterling, United States
Reviewed 2 weeks ago

If you are looking for luxury, look elsewhere. Everything fell far below expectations, there are even cheaper hotels in Lexington that offer a far better experience. Here is what I submitted in my survey: Everything about this trip was NOT good. It was a small getaway 45 minutes from home. The stay was awful. The pool was dirty. The lounge...

Review collected in partnership with Curio – A Collection by Hilton
 Report
Helpful?
Thank 910jacobw
mcurd, General Manager at The Campbell House, responded to this review

Thank you for taking the time to submit your review about your recent stay with and for the useful feedback. We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction...

Questions? Get answers from hotel staff and past guests. Ask a question

129 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (102)
Viewed
Room/Suite (18)
Viewed
Bathroom (4)
Viewed
Hotel & Grounds (21)
Viewed
Dining (4)
Viewed
Pool/Beach Area (4)
Viewed
View from Room (3)
Viewed
Other (48)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (27)
Viewed
Hotel & Grounds (7)
Viewed
Room/Suite (9)
Viewed
Business Center/Function Rooms (4)
Viewed
Dining (2)
Viewed
Other (5)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Lexington hotels
4.1 mi away
DoubleTree Suites by Hilton Hotel Lexington
1.6 mi away
Hyatt Regency Lexington
Hyatt Regency Lexington
#5 of 71 in Lexington
830 reviews
4.6 mi away
Embassy Suites by Hilton Lexington
Show Prices
Show Prices
Show Prices
2.1 mi away
Home2 Suites by Hilton Lexington University / Medical Center
1.7 mi away
21c Museum Hotel Lexington
21c Museum Hotel Lexington
#11 of 71 in Lexington
96 reviews
1.6 mi away
Hilton Lexington Downtown
Hilton Lexington Downtown
#13 of 71 in Lexington
1,005 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Laundry Service
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
Originally built as a small two-story building in 1949, the Campbell House is Lexington's most recognized and cherished hotel. Our recent multi-million dollar renovation has transformed this local jewel into one of the finest hotels in the Kentucky. Featuring 250 guest rooms and suites and over 15,000 square feet of flexible function space that can accommodate everything from board meetings to conventions, the Campbell House is the perfect location for groups, meetings and social events. We are centrally located near various tourist attractions such as: The University of Kentucky, Keeneland Race Track, Rupp Arena & Commonwealth Stadium - Home of the Kentucky Wildcats, Tattersalls, Redmile, The Lexington Convention Center and Calumet Farm. Whether you are seeking a personalized experience for you next business trip, and inspirational setting for your next meeting, an unforgettable wedding, the perfect backdrop for a romantic getaway, or an unforgettable vacation, your adventure into a world of beauty, luxury and tranquility awaits you at the Campbell House! ... more   less 

Additional Information about The Campbell House

Address: 1375 S Broadway, Lexington, KY 40504-2703 (Formerly Crowne Plaza Hotel)
Location: United States > Kentucky > Lexington
Price Range: $125 - $191 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Campbell House 3.5*
Number of rooms: 250
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Hotels.com, Orbitz, Expedia, Agoda, Hotwire, Travelocity and Priceline so you can book your The Campbell House reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Lexington
Crowne Plaza Campbell Hotel
Hotel Style:
#10 Romantic Hotel in Lexington
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from The Campbell House staff and other travelers.
8 questions
Ask a question

See all questions (8)

Questions? Get answers from The Campbell House staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for better lighting if it exists”
 of 5 bubbles sannettie, Nov 29, 2016 | Read review
“Inspect the room before check in. Rooms are NOT standard and differ. Also, some smell much better than others...”
 of 5 bubbles Stewfamily, Nov 20, 2016 | Read review
“Ask about the layout of the rooms. The General Manager told me there are many different room types.”
  • well appointed bathroom, though small
  • just room to walk around the bed... but nice
 of 5 bubbles kitzg, Nov 6, 2016 | Read review
“Ask for golf course view”
 of 5 bubbles 89KS, Oct 26, 2016 | Read review
“Stayed in 1090 & it was easy access to a side door, low noise level.”
 of 5 bubbles benjaminbU5527GH, Oct 24, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Enter dates for best prices
Check In Check Out
Price Your Stay