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Quality Inn of Louisville East

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Quality Inn of Louisville East
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85 Reviews from our TripAdvisor Community

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Showing 84: English reviews
Shawnee Mission, Kansas
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Just needed a place to stay on our drive home. The location was in a nice area around a number of other hotels and restaurants. Check- in was easy and we were told that we had an interior and exterior door. Upon walking into the room, I immediately noticed that there were a number of things that needed updated or... More 

Helpful?
1 Thank Carrie E
qualityinnlouisvil, Webmaster at Quality Inn of Louisville East, responded to this review

Dear Guest, Thank you for the review. I’m terribly sorry we failed to meet your expectations. We take pride in the cleanliness of our hotel and in the overall experience we provide to guests. I sincerely apologize that we let you down and assure you that action is already being taken to make things better for the future. Your experience... More 

Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Grandson's 10th birthday, 4 generations staying for 3 nights. Have stayed at other "Choice" hotels, Quality Inns. Pool was CLOSED for 24 hours-pool was treated with "Bromine" which is a HEALTH HAZARD for HUMANS! The Manager was out buying "gardening supplies". Hot breakfast was NOT GOOD! HOT DOGS for breakfast??? We saw a gummy bear, jolly rancher, trash on the... More 

Helpful?
Thank Zarah P
qualityinnlouisvil, Webmaster at Quality Inn of Louisville East, responded to this review

Dear Guest, Thanks for your comments. I’m terribly sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future. We’re always working to make the... More 

Saint Louis, Missouri
Level Contributor
36 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were passing through Louisville and stayed here for one night. It is a very convenient location right off highway 64. There are lots of restaurants close by. The person checking us in was very friendly, welcoming and efficient. Our room was large and clean. The only small issue with the room was that it was a non smoking room... More 

Helpful?
Thank pc2425
qualityinnlouisvil, Webmaster at Quality Inn of Louisville East, responded to this review

Dear Guest, Thanks for your kind comments. I’m so pleased that you would stay with us again, and I hope you have the opportunity to do that soon. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. I’m glad we could satisfy you, as we do so many others each day. Thanks... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago via mobile

The front desk staff was awesome, the pool was great and breakfast included hot/cold options which was good. The beds are firm. Room was very spacious. But our rooms where 302/304/305 (305 was fine) but 302/304 both showed black mold in the bathrooms near the ceiling. We brought it to he front desk attention and each room got a $10... More 

Helpful?
Thank Romenlaura
qualityinnlouisvil, Webmaster at Quality Inn of Louisville East, responded to this review

Dear Guest, Thanks for your comments. I’m terribly sorry that we failed to meet your expectations in some ways and that you noticed some harmless mildew, now cleaned up. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us... More 

Hume, MO USA
Level Contributor
52 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed June 3, 2016

The Quality Inn Louisville was a very pleasant surprise. Our room was not far from the front of the hotel, and it was quiet. The room was very clean, the beds were pretty comfortable and we felt safe there. The breakfast was very nice, although there were no bananas. The front entry was warm and inviting. And the indoor pool... More 

Helpful?
Thank SharonHume_MOUSA
qualityinnlouisvil, Webmaster at Quality Inn of Louisville East, responded to this review

Dear Guest, Thanks for staying at our Quality Inn Louisville. I’m so pleased that you found us a clean and pleasant place to stay and that our amenities were to your liking. We take real pride in this hotel and in serving guests like you, and I’m extremely happy that you had such a pleasant stay. We look forward to... More 

Dallas, Texas
Level Contributor
77 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
5 of 5 stars Reviewed May 26, 2016

I am a hotel snob. I was a bit put off when my boss booked a block of rooms here when my organization needed rooms for the NRA annual meeting/convention. My husband and I are longtime Starwood Platinum members and I argued until I was blue in the face that we should stay at at Starwood property closer to the... More 

Helpful?
Thank infamousmare
qualityinnlouisvil, Webmaster at Quality Inn of Louisville East, responded to this review

Dear Guest, Thanks for making us your home away from home in the area. We very much appreciate and value your feedback. It is always a pleasure to receive positive feedback. I will share this review with my team and we’ll strive to make your next stay even better. Thank you again for sharing your experience, and we hope your... More 

Winnipeg, Canada
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed May 25, 2016

This was a decent hotel. The staff were friendly. The lobby was small but inviting . All the floors (can't remember how many) are serviced by an elevator. There's a Cracker Barrel restaurant just beyond the hotel parking lot although we didn't have time to visit it. There wasn't a ton of parking but we got a spot the two... More 

Helpful?
Thank neenieburger
qualityinnlouisvil, Webmaster at Quality Inn of Louisville East, responded to this review

Dear Guest, Thanks for your comments. I’m pleased that you had a generally good experience with us, but I’m very concerned that we didn’t live up to your standards or expectations. We take great pride in our hotel, and I hope that shows. We’re also always working to get better. I hope you will give us another chance and see... More 

Fulton, Kentucky
1 review
5 of 5 stars Reviewed May 17, 2016

I've stayed here twice in the past year and had no problems. Check in was easy, room was large, clean, up to date and comfortable. I wouldn't rave about the breakfast, but it had as good a variety in a comfortable and uncrowded setting as any three star hotel I've stayed in. If I were looking for something to complain... More 

Helpful?
Thank cphilipd
qualityinnlouisvil, Webmaster at Quality Inn of Louisville East, responded to this review

Dear Guest, Thanks for your comments and for being a long-term guest. I’m glad you had such a nice experience with us, and I sincerely thank you for your positive comments. We enjoy providing a great experience for all kinds of travelers, and I’m very pleased that you enjoyed being with us at our hotel. We’ll be here for you... More 

Level Contributor
4 reviews
2 of 5 stars Reviewed April 25, 2016 via mobile

Was an ok hotel. Had several complaints - there were caplets (presription?) on the floor when we checked in, key cards weren't keyed for correct days, when we went to have keys redone, staff didn't ask for anything other than room number and correct chech out date, no ID. Plug behind nightstand could not have been up to code -... More 

Helpful?
Thank Elizabeth H
qualityinnlouisvil, Webmaster at Quality Inn of Louisville East, responded to this review

Dear Guest, Thanks for your comments about our Quality Inn. I’m sorry that several issues combined to make your stay less than desirable. We take real pride in offering the best possible guest experience, and I understand that we let you down. You can be sure we’ll do better for you next time. Nothing means more to us than providing... More 

Level Contributor
12 reviews
3 hotel reviews
3 of 5 stars Reviewed April 14, 2016

Quick check in, friendly lady nothing over the top. Room was clean, but very humid as it was connected to the pool. Dehumidifier was full so it had stop, room was clean just run down and needs a update. Pool was nice, but again could use a update. Beds were comfy and I rested okay. Would stay here again if... More 

Helpful?
Thank Marsha C
qualityinnlouisvil, Webmaster at Quality Inn of Louisville East, responded to this review

Dear Guest, Thanks for your comments. I’m pleased that you had a generally good experience with us, but I’m very concerned that we didn’t live up to your standards or expectations. We take great pride in our hotel, and I hope that shows. We’re also always working to get better. I hope you will give us another chance and see... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service

Additional Information about Quality Inn of Louisville East

Address: 1301 Kentucky Mills Dr, Jeffersontown, KY 40299-6308 (Formerly Jameson Inn of Louisville East)
Location: United States > Kentucky > Jeffersontown
Price Range: $86 - $138 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn of Louisville East 2.5*
Number of rooms: 119
Reservation Options:
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Also Known As:
Jameson Inn Of Louisville East Hotel Jeffersontown
Jameson Inn Louisville East
Jameson Inn Louisville Ky
Louisville Jameson Inn
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