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Quality Inn of Louisville East

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Quality Inn of Louisville East
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99 Reviews from our TripAdvisor Community

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Showing 97: English reviews
Tennessee
Reviewed 3 weeks ago

I wasn't expecting much when I was booked into the Quality Inn Louisville East from a major online booking website. But the hotel met and in some cases exceeded my expectations. Check in was efficient and quick with a very pleasant staff member greeting me upon arrival. I requested a room on the 3rd floor and she was happy to...

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Helpful?
Thank Edwina J
qualityinnlouisvil, Webmaster at Quality Inn of Louisville East, responded to this review

Dear Guest, Thank you so much for your detailed review. I’m so pleased that you found us Clean and comfortable place to stay. We have shared your comment on Breakfast and fitness center. We take real pride in this hotel and serving guests like you, and I’m extremely happy that you had a such a pleasant stay. We look forward...

Tucson
Reviewed November 15, 2016

Was here four nights for a business meeting and found this Quality Inn low in quality. The staff seemed annoyed to be working there. The room I was in was off the pool and should be avoided if you are not looking for easy access to the pool. Had a dehumidifier which was required if you didn't want to sleep...

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Helpful?
Thank tbrown6220
qualityinnlouisvil, Webmaster at Quality Inn of Louisville East, responded to this review

Dear Guest, Thanks for your comments. I apologize that we didn't match to your expectation. We have shared your reviews with management and requested to take necessary action. We’ll do better for you next time. I hope you’ll focus on the many good things about our hotel and choose to stay with us frequently in the future. Sincerely, Hotel Manager

Phoenix, Arizona
Reviewed November 15, 2016

Staff that don't know what they are doing (I don't know how to take a credit card but if you'll come back to the desk at 11 pm, the girl who comes on then can help you); rooms with windows and doors that open to the pool area are horribly humid since the a/c/heater unit draws air from the enclosed...

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Helpful?
Thank Airplaneplant
qualityinnlouisvil, Webmaster at Quality Inn of Louisville East, responded to this review

Dear Guest, Thanks for commenting. I apologize that you were here when the property was not at its best. We’re involved in efforts to further clean and improve it. Maintenance staff was informed to check the door knobs, Dehumidifier. I also hope you’ll choose us again in the area. Sincerely, Hotel Manager

Campbellsville, Kentucky
Reviewed November 12, 2016

We were in town for a conference and chose this hotel because it was a choice hotel that was close. When we arrived to check in we had to wait in line for 40 minutes because there was a large group in front of us that had booked a block of rooms a couple of months ago, but upon their...

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Helpful?
Thank pwm1031
qualityinnlouisvil, Webmaster at Quality Inn of Louisville East, responded to this review

Dear Guest, Thanks for taking time to comment. Your comments help us improve. I'm terribly sorry you had a bad experience with us. Your experience isn't an indication of how we usually do business, and I regret that we didn't do better for you. You deserve an experience that meets your needs and exceeds your expectations, and we'll work to...

Reviewed November 6, 2016 via mobile

My husband and I stayed here and when we checked in and went to our room the key cards wouldn't work, went back to the desk, the girl reprogrammed them and then they still didn't work. So after 2 trys, she upgraded us to a king suite at no extra charge. It was a very nice suite with a jetted...

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Helpful?
Thank Janette P
qualityinnlouisvil, Webmaster at Quality Inn of Louisville East, responded to this review

Dear Guest, We very much appreciate and value your feedback. It is always a pleasure to receive positive feedback. I will share this review with my team and we’ll strive to make your next stay even better. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than this one. Sincerely, Hotel...

Gainesville, FL
Reviewed October 8, 2016

Lack of follow through or care of hotel rules. After 5 weeks of hotel stays, working, funerals and moving, I used my large bank of Choice Privilege points to book 2 nights in the jacuzzi suite to relax after finally moving into our new place. Second night in all I'm hearing is what seems to be a heard of elephants...

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Helpful?
Thank mxdmsgs
qualityinnlouisvil, Webmaster at Quality Inn of Louisville East, responded to this review

Dear Valued Guest, Thanks for your stay at the Quality Inn, Louisville and the review. We shall definitely check and take strict action on the hotel staff.Our apologies for the inconveniences during your stay howsoever. We won’t justify, but shall investigate on this and take necessary actions.Guest reviews always help us to improve and we take them seriously. Please reconsider...

Reviewed September 25, 2016 via mobile

I usually stay at quality because they are such a great chain. This was a great room, even had a ceiling fan!! Friendly staff. Breakfast could have some improvements it wasn't bad just not the best quality. If you want there is a Cracker Barrel next door. The room was clean and comfortable

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Helpful?
Thank Carol C
qualityinnlouisvil, Webmaster at Quality Inn of Louisville East, responded to this review

Dear Guest, Thanks for your kind words about our staff, and our Hotel. Nothing is more important to us than the guest experience, and we’re pleased to be able to satisfy you so well. I hope you will have the opportunity to stay with us frequently in the coming months and years. Sincerely, Hotel Manager

Louisville, Kentucky
Reviewed September 19, 2016

Spent the weekend at the Quality Inn, it was nice, I was able to watch the football games with no interruptions. The room was spacious, clean and easy accessible with entrances to the outside and inside the building. The layout was great also great area, with restaurants and gas stations easily available.

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Helpful?
Thank UMedad
qualityinnlouisvil, Webmaster at Quality Inn of Louisville East, responded to this review

Dear Guest, Thanks for your kind words. I’m glad you had such a pleasant stay with us. We take real pride in providing the best possible guest experience. I hope you’ll be able to stay with us again soon and will tell others about your awesome experience with us. We look forward to serving you again. Sincerely, Hotel Manager

Locust Grove, Virginia, United States
Reviewed August 10, 2016

In town for a medical conference. Great little hotel. It truly beat my expectations. Breakfast was wonderful each morning! It was nice to have a warm breakfast before getting out the door. I recommend this hotel to those traveling for business.

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Helpful?
Thank Adam C
Reviewed August 8, 2016 via mobile

We stayed here on our summer road trip. The kids loved that our room was connected to the pool. There was a high lock on the pool door to prevent young children from wandering out to the pool alone. Only downside was that our room smelled rather damp. There was a dehumidifier in the room, but it wasn't running when...

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Helpful?
Thank lobo w
qualityinnlouisvil, Webmaster at Quality Inn of Louisville East, responded to this review

Dear Guest, Thanks for your kind comments. I’m so pleased that you would stay with us again, and I hope you have the opportunity to do that soon. I'm sorry about the damp smell, but this is Kentucky, after all – where the humidity can be high at time. We take pride in this hotel and its amenities and sincerely...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Pool
  • Breakfast included
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Quality Inn of Louisville East

Address: 1301 Kentucky Mills Drive, Jeffersontown, KY 40299 (Formerly Jameson Inn of Louisville East)
Location: United States > Kentucky > Jeffersontown
Price Range: $75 - $110 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn of Louisville East 2.5*
Number of rooms: 119
Reservation Options:
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Also Known As:
Jameson Inn Of Louisville East Hotel Jeffersontown
Jameson Inn Louisville East
Jameson Inn Louisville Ky
Louisville Jameson Inn
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Questions & Answers

Here's what travelers have asked, with answers from Quality Inn of Louisville East staff and other travelers.
2 questions
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Questions? Get answers from Quality Inn of Louisville East staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Avoid rooms with doors to pool.”
 of 5 bubbles tbrown6220, Nov 15, 2016 | Read review
“First floor rooms have a door straight to the outside parking lot and a door to the inside hall.”
 of 5 bubbles pwm1031, Nov 12, 2016 | Read review
“1st floor entrance is great go straight outside to your automobile or inside door leads out to the corridor inside the hotel.”
 of 5 bubbles UMedad, Sep 19, 2016 | Read review
“Stay on one of upper floors. You might have a cleaner, more se use room.”
 of 5 bubbles carriee2013, Jul 15, 2016 | Read review
“Very accessible with an elevator servicing all the floors. Also there are no stairs to get into the hotel.”
 of 5 bubbles neenieburger, May 25, 2016 | Read review
5 of 5
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