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Cincinnati Airport Marriott

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273 Reviews from our TripAdvisor Community

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Showing 270: English reviews
Canton
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We thoroughly enjoyed our stay, The location was not the greatest. I loved the large and spacious lobby area. It was a nice place to stay and I would definitely recommend it to others. I will stay again.

Helpful?
Thank Andrea D
MarriottCVGAirport, General Manager at Cincinnati Airport Marriott, responded to this review

Thank you for taking the time to share your feedback. We are happy to read you were able to enjoy many aspects of your stay and found our lobby was a great place to relax and unwind. Your recommendations to others is truly appreciated and we look forward to welcoming you back to the Airport Marriott. More 

Edmond, Oklahoma
Level Contributor
36 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This hotel is typically a first rate facility. Staff always goes out of their way to please. Unfortunately, at this time, the hotel is undergoing remodeling. Specifically, 7th & 8th floors. If you get a room on 6, 7 or 8 make sure to request away from construction noise. First let me state, I am not dissatisfied with my stay... More 

Helpful?
Thank Gary O
MarriottCVGAirport, General Manager at Cincinnati Airport Marriott, responded to this review

Thank you for sharing your feedback. It is great to read that our team has continued to provide you with the level of service and attention to detail you have come to expect while here. Your loyalty is appreciated. Should our guests have any concerns while here, our team is available to address any comments and ensure their stay is... More 

Philadelphia, Pennsylvania
1 review
2 of 5 stars Reviewed 1 week ago

They should have told me when I booked it that the rooms would be VERY noisy from their big remodeling project. I can't even take a nap from the noise. I called down and they said there was nothing they could do but they could give me airplugs. Then I called 5 minutes later to send up earplugs and they... More 

Helpful?
Thank danJ4955PW
MarriottCVGAirport, General Manager at Cincinnati Airport Marriott, responded to this review

We apologize if the current construction disturbed your stay. Our goal is to provide our guests with the most relaxing and comfortable stay and we regret that was not the case. Thank you for your review and we hope you give us another chance in the future. More 

Clermont, Florida
Level Contributor
955 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 252 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Our view of the storage containers for the remodel from the 7th floor kept the fifth star of the ratings. The check in was fast and nice. The rain made entry a mess in the side doors. The coffee concession was just OK as it is free at most of the other Marriott properties we frequent. The price of the... More 

Helpful?
Thank rogersober
MarriottCVGAirport, General Manager at Cincinnati Airport Marriott, responded to this review

Thank you for taking the time to share your experience. We appreciate all of our guest feedback as it helps us to further improve upon our guests' experiences. Your comments will be shared with our team and we regret we did not have the opportunity to address your concerns when it mattered most. Our team is always available to assist... More 

Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

I booked a room at the Hebron Marriott at the last minute, when our flight for our family vacation was rescheduled for a very early departure. I opted to take advantage of the "Park & Fly" arrangement - which I have used many times at the Columbus Airport Marriott. We arrived late Monday night and checked in at about 10:00... More 

Helpful?
Thank Jim L
MarriottCVGAirport, General Manager at Cincinnati Airport Marriott, responded to this review

We appreciate the time you took to share your feedback. While we are glad many aspects of your stay with us exceeded your expectations, we regret any difficulties you may have experienced while waiting to be picked up at the airport. Your comments will be shared with our team as we continually refresh our commitment to our guests. We hope... More 

Naples, FL
Level Contributor
223 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We stayed here as we had an early flight home the next morning and it was extremely close to airport. Staff was pleasant and they offer shuttle bus to airport. They seemed to have a nice lobby, gym and indoor pool that we never used. Room was clean, but is looking a little dated. Would definitely stay here again if... More 

Helpful?
Thank Dan S
MarriottCVGAirport, General Manager at Cincinnati Airport Marriott, responded to this review

We are delighted to read you were able to stay with us prior to your flight. Thank you for your kind remarks regarding our team. It is great to read you were able to utilize the complimentary shuttle service to the airport during your visit. Although you were not able to spend much time on-site, we hope you will have... More 

1 review
3 of 5 stars Reviewed 4 weeks ago via mobile

We stayed at the hotel the night before our flight from CVG. The room was fine. The only problem with it was the shower had too much pressure. It actually stung to take a shower. The shuttle that runs every 15 min was great on the way to the airport, but the directions on where to be picked up after... More 

Helpful?
Thank Jeremiah S
MarriottCVGAirport, General Manager at Cincinnati Airport Marriott, responded to this review

Thank you for sharing your experience, Jeremiah. It was our pleasure to welcome you and hear your accommodations were comfortable for your stay with us. We appreciate you letting us know about the water pressure and we will be sure to have our maintenance team revisit. We normally receive great feedback with regard to the shuttle service, but we apologize... More 

West Vancouver, Canada
Level Contributor
60 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed here for a week and so got to know the staff and facility quite well. The hotel is going through a makeover and that should help upgrade the experience. The staff in the front of the house are all very good. Anytime of the day or night they were friendly and helpful. The biggest issue we had was with... More 

Helpful?
Thank FergusVancouver
MarriottCVGAirport, General Manager at Cincinnati Airport Marriott, responded to this review

Thank you for sharing your experience with us. Although we are glad you enjoyed our location and we appreciate your kind words for our staff, we do regret not everything was satisfactory. Our hope is that you will return to see our improvements and have a more enjoyable stay the next time you are in the area. More 

Greensboro, North Carolina
Level Contributor
351 reviews
194 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Very clean, great customer service and exceptional concierge club. The hotel is a bit dated, full of dark dated colors. Decent health club and hotel bar. I stay here when Buisness needs require. This is the best choice for those needing hotel accommodations within the airport area.

Helpful?
Thank Flyby0161
MarriottCVGAirport, General Manager at Cincinnati Airport Marriott, responded to this review

Thank you very much for stating we are the best choice in hotels within the airport area. We are honored you feel that way. It’s great to know your accommodations were ideal for your visit. Providing our guests with great service is what we do best and we are thrilled you experienced it firsthand. We appreciate your comments and look... More 

Ajax, Canada
Level Contributor
71 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
3 of 5 stars Reviewed June 20, 2016

The hotel itself was OK, check-in was easy and the front desk was professional. Upon checking into our room we discovered the TV did not work but we were too tired to call. We left our room the following day at 9am and arrived back at 5:30pm to find our room was not cleaned....called front desk no one seemed too... More 

Helpful?
Thank AjaxTravellers
MarriottCVGAirport, General Manager at Cincinnati Airport Marriott, responded to this review

All reviews positive or otherwise are an opportunity for us to revisit areas of our hotel that may require more attention, therefore, we appreciate your honest and candid review. Although you faced a few concerns, it is nice to know our team ensured a comfortable stay for you. We normally receive high praise for our housekeeping standards and we regret... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
RC Grille
RC Grille
Cuisines: American, Bar
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Cincinnati Airport Marriott offers award-winning service and amenities perfect for the business and leisure traveler, but it is our location 1/2 mile from the airport that you will really appreciate. We are just a short complimentary shuttle ride from CVG Airport and minutes from downtown Cincinnati. ... more   less 

Additional Information about Cincinnati Airport Marriott

Address: 2395 Progress Drive, Hebron, KY 41048
Location: United States > Kentucky > Hebron
Price Range: $109 - $264 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Cincinnati Airport Marriott 3.5*
Number of rooms: 295
Reservation Options:
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Also Known As:
Marriott Cincinnati Airport Hotel Hebron
Marriott Hotel Hebron
Marriott Hebron
Marriott Hotel Cincinnati Airport
Hebron Marriott
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