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Cincinnati Airport Marriott

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Cincinnati Airport Marriott
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283 Reviews from our TripAdvisor Community

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Showing 280: English reviews
Terre Haute
Level Contributor
47 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The Marriott was clean and provided excellent care. The staff was attentive and the "Continental Breakfast" was quite nice. It had eggs, bacon and sausage, french toast, waffles, fresh fruit and fresh squeezed orange juice. The biggest problem was a lack of fast taxi service. One might think that taxi service near an airport would be a breeze. What we... More 

Helpful?
Thank Skilly-IN
MarriottCVGAirport, General Manager at Cincinnati Airport Marriott, responded to this review

Thank you for taking the time to share your feedback. Your kind remarks regarding our team and level of service provided throughout your stay is appreciated. Our guests can choose from a variety of transportation options while here and our team is always available to assist with any questions you may have. It was great to have had you here... More 

San Diego, California
Level Contributor
79 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This is a very convenient hotel with excellent customer service. The hotel rooms are nice although a little dated, but what sets them above is the great customer service. The front desk was friendly and everything that we needed for our young family was easily taken care of. The help with all of our bags and child car seats and... More 

Helpful?
Thank Cincy45209
MarriottCVGAirport, General Manager at Cincinnati Airport Marriott, responded to this review

It was a pleasure to welcome you. Your kind remarks regarding our team and the level of service they provided throughout your stay are appreciated. Our entire staff strives to provide our guests with an exceptional experience, so we value your feedback. We hope the next time you are visiting the area, you will have the chance to stay with... More 

Maumee, Ohio
Level Contributor
67 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

I didn't stay at this hotel, but I did participate in activities in our hospitality room and attend meetings. Marriott staff also planned and catered our banquet meal on Saturday evening. Everything was just right for our event. The staff bent over backwards to assure our stay was memorable. The meal had pork, chicken, or fish entrees available which each... More 

Helpful?
Thank Craig G
MarriottCVGAirport, General Manager at Cincinnati Airport Marriott, responded to this review

It was wonderful to welcome you! Thank you so much for taking the time to share your feedback. I look forward to sharing your comments with our team team as a positive guest experience is something our staff takes great pride in. We look forward to welcoming your group back again next year. Thank you for your service and we... More 

Alamo, California
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

I have been staying here for a number of years and its strengths include outstanding front desk service, clean rooms, decent restaurant and bar. The rooms are large and quiet, beds are very comfortable. There is a renovation project currently, so a timely updating of the rooms is underway. About the shuttle service, this has been spotty for some time.... More 

Helpful?
Thank Mark W
MarriottCVGAirport, General Manager at Cincinnati Airport Marriott, responded to this review

First off, we thank you for your loyalty and are glad to hear there are many aspects of our hotel you enjoy. From great service to comfortable rooms, we strive to provide the best for our guests. We do regret if you found any issues with the shuttle service and appreciate you bringing it to our attention. We will be... More 

Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Spent one night here due to an early morning flight. Room was clean and comfortable. Chose the stay and park rate and had to inquire with the front desk on policy because it wasn't given initially. No signs or directions on how to get to elevators left us wandering around searching. Shuttle was convenient, but being told we needed to... More 

Helpful?
Thank Melanie S
MarriottCVGAirport, General Manager at Cincinnati Airport Marriott, responded to this review

Thank you for taking the time to share your feedback. While we are happy you enjoyed your accommodations, we regret we missed the mark on ensuring your complete satisfaction. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back... More 

Cork
Level Contributor
75 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My flight was cancelled so I was very relived to get somewhere to stay at the last minute. Check in and check out was very quick and friendly. I ate in the restaurant at night and again the service was very good and the steak was perfectly cooked. There is a free shuttle bus to the airport, I had an... More 

Helpful?
Thank MurphCork
MarriottCVGAirport, General Manager at Cincinnati Airport Marriott, responded to this review

It was great to welcome you and we thank you for your review. Although travel can present some challenges, it was our pleasure to welcome you when your flight was cancelled. Your kind remarks are appreciated. Thank you for sharing your pictures. We hope you will have the opportunity to visit the Cincinnati Airport Marriott again soon. More 

Lexington, United States
Level Contributor
70 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I needed a meeting place and as a Marriott rewards member arrived here with no plans seeking a meeting room. I inquired at the desk about space and rooms and they promptly got a sales and catering representative. Leiann was phenomenal in working with my limited budget and shortsightedness and set me up with a meeting room that was far... More 

Helpful?
Thank Louis H
MarriottCVGAirport, General Manager at Cincinnati Airport Marriott, responded to this review

Thank you for your review. We could not be happier to read that our sales and catering team were able to ensure your experience at our hotel were nothing short of excellent. Our team is always available to assist with any questions you may have. A positive guest experience is something our staff takes great pride in, so we value... More 

Level Contributor
59 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is a nice hotel, but misses the mark on many levels. We chose to stay at a nicer hotel and pay a little more to get a better experience. We booked a 2 Double bed room. My husband and me and my Sister. We were visiting the Creation Museum and the Ark Encounter. It was in the perfect location... More 

Helpful?
Thank Karen T
MarriottCVGAirport, General Manager at Cincinnati Airport Marriott, responded to this review

Thank you for your review. While we are happy to read that there were aspects of your stay with us that met your expectations, we regret we fell short of ensuring your complete satisfaction. Your feedback is appreciated and will be shared with our team so we may further improve upon the services we provide our guests. Your experience is... More 

Marion, Indiana
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago via mobile

Decided to spend one night, family vacation trip, it was disappointed: *we went to the pool at 10 pm they didn't have towels, *no free breakfast included *the girl at the Starbucks store says they will close at 11:00 am, I showed at 10:55 am them she said sorry I already cleans the coffee machine *if you are a detailed... More 

Helpful?
Thank Sworkstarmac
MarriottCVGAirport, General Manager at Cincinnati Airport Marriott, responded to this review

Thank you for taking the time to share your feedback. While we are disheartened to read your comments, we appreciate you bringing your concerns to our attention. We never want our guests to feel their time with us was not enjoyable and your comments will be shared with our team. It is our hope that you will give us the... More 

Arlington, TX
Level Contributor
143 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The Marriott is a full service hotel, with a nice restaurant, meeting facilities, a Starbucks like coffee bar, snack area, etc. The parking is free and there is a lot of it. The room was nice and clean with a big bathroom. No refrigerator, no microwave, expensive wi-fi ($13-$16 a day!) but that's pretty much the norm for a higher... More 

Helpful?
Thank silvervalk
MarriottCVGAirport, General Manager at Cincinnati Airport Marriott, responded to this review

Thank you for taking the time to share your feedback. When staying with us, our Marriott Rewards Members receive complimentary Wi-Fi during your stay and if you not already a member, you can sign up to begin receiving a variety of benefits during your visits. We apologize that your recent stay did not meet expectations. We appreciate your comments and... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
RC Grille
RC Grille
Cuisines: American, Bar
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Cincinnati Airport Marriott offers award-winning service and amenities perfect for the business and leisure traveler, but it is our location 1/2 mile from the airport that you will really appreciate. We are just a short complimentary shuttle ride from CVG Airport and minutes from downtown Cincinnati. ... more   less 

Additional Information about Cincinnati Airport Marriott

Address: 2395 Progress Dr, Hebron, KY 41048-8126
Location: United States > Kentucky > Hebron
Price Range: $109 - $243 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Cincinnati Airport Marriott 3.5*
Number of rooms: 295
Reservation Options:
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Also Known As:
Marriott Cincinnati Airport Hotel Hebron
Marriott Hotel Hebron
Marriott Hebron
Marriott Hotel Cincinnati Airport
Hebron Marriott
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