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Holiday Inn Express and Suites Hazard

Booking.com$93*
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Certificate of Excellence
05/07/2017 05/08/2017
1 room 2 adults 0 children
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Holiday Inn Express and Suites Hazard
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59 Reviews from our TripAdvisor Community

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Showing 59: English reviews
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Mount Washington
Reviewed 1 week ago

Entire hotel smells like an ashtray. From the front desk to each floor and my room. Terrible. Obviously everyone smokes in their rooms. I spent $10 buying air fresheners just to survive two days there. Words cannot describe the smell throughout the hotel not to mention in my No Smoking room. The fridge did not work. I had two bags...

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Thank ostbloom
Sandy Hook, Kentucky
Reviewed January 11, 2017 via mobile

Used to be a great hotel. It's been smoke free over a year, but you'd never know. The whole hotel wreaks of cigarettes. Breakfast? Better hit a local fast food joint. In desperate need of remodeling. Guess its time to move brands at least here anyway.

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Thank BR549KY
Faronia B, Manager at Holiday Inn Express and Suites Hazard, responded to this review

I want to thank you for taking the time to do a review of our hotel. I am sorry that your stay wasn't a great one. I am discussing the issues that you stated and I am in the process of correcting those. I hope that you visit again and see the improvements that is being made. I do apologize...

Frankfort, Kentucky
Reviewed November 14, 2016

First Time on this property, spent one night on business trip traveling with a group. Actual business of the trip was in Jackson about 1/2 an hour away but lodging in Jackson is not up to par with this chain. Sooooooo glad they built a Holiday Inn Express in Hazard. This is not the "Ritz Carlton" but if your travels...

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Thank elt3
Faronia B, Manager at Holiday Inn Express and Suites Hazard, responded to this review

I want to thank you for your review of our hotel. I am pleased that your stay was a great one. Our staff works very hard to provide each guest with the opportunity to have a great stay and enjoy their selves with all of our awesome amenities that Holiday Inn Express has to offer. We look forward to your...

Lexington, Kentucky
Reviewed November 6, 2016 via mobile

I Just spent 2 nights there and now I remember why I try to avoid it. The hallways were hot and stuffy and my bathroom tub had mold. The sink was missing the stopper so one could see all the hair stuck in the drain top. A previous guest, I presume, left a nickel in the corner under the bathroom...

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Thank 786ernestoe
Faronia B, Manager at Holiday Inn Express and Suites Hazard, responded to this review

I want to thank you for your review of our hotel. I do apologize for the issues that occurred during your stay. I am looking into all the issues and I am working with all my staff to correct these. We hope to see you return so that we can have another chance to prove that we can do better...

Reviewed October 19, 2016

We have stayed here a few times in the past, and this time too did not disappoint. This time we chose the jacuzzi king suite. It was very spacious. There was a couch, coffee table, chair/ottoman, 2 person jacuzzi, tv, desk, dining table with 2 chairs, a microwave and a minifridge - all in main room. then the king bed...

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Helpful?
Thank Jennifer D
Faronia B, Manager at Holiday Inn Express and Suites Hazard, responded to this review

I want to thank you for your review of our hotel. I am pleased that your stay was a great one. Our employees work very hard to provide each of our guest with the opportunity to have a great stay. We look forward to your next visit and the opportunity to have a great stay with us.

Chattanooga, Tennessee
Reviewed September 12, 2016

I stayed here because the Hampton inn was full. I was placed on the 4th floor. Turns out was the old smoking floor which has been converted. Well the smell was so bad in more my eyes were burning and my nose was running. I called the front desk and the staff was great. She was apologetic and moved me...

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Helpful?
Thank Manny2225
Faronia B, Manager at Holiday Inn Express and Suites Hazard, responded to this review

I want to thank you for your review of our hotel. I do apologize for the issues that occurred during your stay. We are in the process of new state of the art fitness equipment being delivered and installed at the hotel. We are still working on the 4th floor and the odor and I again apologize for the issues...

Montana
Reviewed September 11, 2016

Like all Holiday Inns, the bed is a little firm for my taste. But the hotel is clean, the staff friendly, the breakfast is decent. WiFi is free. The pool is small but well kept. The fitness facilities are minimal but nice , I is a great place to stay.

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Thank Ginger B
Faronia B, Manager at Holiday Inn Express and Suites Hazard, responded to this review

I want to thank you for taking the time out of your busy schedule to do a review of our hotel. I am pleased that your stay was a great one. Our staff works very hard to provide each guest with the opportunity for a great stay. We look forward to your next visit.

Chattanooga
Reviewed September 8, 2016 via mobile

Staff was super nice, very accommodating. Located in a nice quiet area. Room Rates very reasonable. The rooms are clean. They have continental breakfast & Wifi. I would definitely stay there again when I'm in the area.

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Thank Hendo1cote
Faronia B, Manager at Holiday Inn Express and Suites Hazard, responded to this review

I want to thank you for your review of our hotel. I am pleased that you had a wonderful stay and we look forward to your next visit and the opportunity to provide you with another great stay.

KENTUCKY
Reviewed August 13, 2016

I stayed here for a week on a business trip. For Hazard it was a nice place and it wasn't bad to stay in and as with any place it has its good and bad things which I will list below. CONS: You can hear every foot step from the rooms above and next to you, request a top floor...

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Helpful?
Thank JASON8502
Faronia B, Manager at Holiday Inn Express and Suites Hazard, responded to this review

I want to thank you for your review of our hotel. I do apologize for the issues that occurred during your stay, I am in the process of correcting the ones that are in my control. I am pleased that you enjoyed our big comfortable beds and our wonderful hot breakfast. We hope that you will be in the area...

Reviewed August 2, 2016

We were in Hazard for a family reunion. The Holiday Inn Express offered a great breakfast, clean pleasant rooms, friendly staff and free parking. We spent two nights here and really had a terrific time. Walmart is nearby.

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Helpful?
Thank Ryan R
Faronia B, Manager at Holiday Inn Express and Suites Hazard, responded to this review

I want to thank you for choosing us for your lodging needs and for also taking the time out of your busy schedule to do a review of our hotel. I am pleased that your stay was a great one and that you enjoyed our wonderful breakfast and that the time spent at our hotel was such a pleasure for...

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05/07/2017 05/08/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about Holiday Inn Express and Suites Hazard

Address: 192 Corporate Dr, Hazard, KY 41701-8236 (Formerly GuestHouse Inn and Suites )
Location: United States > Kentucky > Hazard
Price Range: $101 - $140 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express and Suites Hazard 2.5*
Number of rooms: 68
Reservation Options:
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Also Known As:
Holiday Inn Hazard
Hazard Holiday Inn
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Express and Suites Hazard staff and other travelers.
1 question
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9 days ago

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Questions? Get answers from Holiday Inn Express and Suites Hazard staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Go to Hampton Inn”
ostbloom, 1 week ago | Read review
“Do not stay on the 4th floor. It smells like a cigar factory!”
Manny2225, Sep 12, 2016 | Read review
“Odd numbered rooms are on the back side and quieter”
925gingerb, Sep 11, 2016 | Read review
“Make sure you request a top floor room”
JASON8502, Aug 13, 2016 | Read review
“upgraded to a suite for just $9.00. How could you go wrong”
Y9271UJryanr, Aug 2, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Booking.com
$93* /night
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HotelQuickly$132
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Priceline$93
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Prices are for 1 room, 2 adults
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