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Hilton Garden Inn Lexington Georgetown

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Traveler (83)
Room & Suite (62)
Dining (10)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Pool
Restaurant
Free Parking
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Room Service
Banquet Room
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Self-Serve Laundry
Wheelchair access
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Room features
Family Rooms
Microwave
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Family
Mid-range
HOTEL CLASS
Hotel links
Visit hotel website
Hotel deals

Location

Full view
40Car recommended
Grade: 40 out of 100
34Restaurantswithin 0.75 miles
1Attractionwithin 0.75 miles
664Reviews
131Photos
0Q+A
45Room tips
Traveler rating
  • 383
  • 154
  • 62
  • 36
  • 29
Time of year
Traveler type
Language
  • Filter
  • English
Popular mentions
I went to the restaurant/bar tonight and was treated so disrespectfully by one of the waitresses! She would ask me a question and interrupted me every time before I could answer. She accused me of being underage and continued to reprimand me for trying to get a drink although I
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Hotel's Favorite
I stayed here for an overnight on business, and it took care of needs. The staff was friendly and helpful, the location was a nice short distance from the highway, and there were more than enough food options nearby for meals or snacks. I had a "no issue, no worries" stay.
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Response from HGIGeorgetownMgmt, Front Office Manager at Hilton Garden Inn Lexington Georgetown
Responded Nov 17, 2018
Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn, Georgetown KY to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Sincerely, Rebecca Barber Front Desk Supervisor Hotel Garden Inn Lexington/Georgetown Rebecca.Barber@HIlton.com
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Decent stop over while passing through the area. Our room was clean and the beds were relatively comfortable. We do prefer the beds at Hilton’s largest competitor as we feel they’re more comfortable. No free breakfast buffet is offered at this hotel. Bathrooms are a bit dated.
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Response from HGIGeorgetownMgmt, Front Office Manager at Hilton Garden Inn Lexington Georgetown
Responded 2 weeks ago
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry to hear you were disappointed with a lack of a free continental breakfast. Hilton Garden Inn hotels offer a full cooked to order hot breakfast at a cost specified by our property instead of a free limited continental breakfast that other brands may offer. If you would like for the cost of our cooked to order breakfast to be included with the room rate during future stays, please know that you can inquire about our Bed and Breakfast package. If there is anything else I can do for you at this time, please contact me at the phone number or email below. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Sincerely, Rebecca Barber Front Desk Supervisor Hotel Garden Inn Lexington/Georgetown Becky.Barber@HIlton.com 502 863-0099
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I called to reserve room and check on the temperature of the indoor pool. The clerk didn’t know the Temperature of the pool. When we checked in we signed up as Hilton members and received free waters. Rooms are nice. Furniture needs to be updated. Television stations kept fading
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Review collected in partnership with Hilton Garden Inn
Response from Denise-HiltonHelp, on behalf of management at Hilton Garden Inn Lexington Georgetown
Responded 3 weeks ago
Dear Compass13129596668, Thank you for taking the time to review our hotel. We’re very sorry you experienced an undesirable stay and level of customer service with us. The problems you mentioned with the pool and hot tub have been addressed with our maintenance team. We are sorry that we let you down and we hope you will give us a second chance if you return to the area.
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Passing through on the way home to Canada from a week at Disney. Traveling with 3 adults and 2 small children. Did not get to enjoy amenities due to late evening arrival and 5:00 a.m. leave the next day. Hotel was clean, not the easiest place to find but close to the I75 for
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Album Categories
All photosTravelerRoom & SuiteDining Pool & BeachBusiness Center & Event Rooms
King room
King room
King room
I turned the shower mat over to find this filth.
Can you read my message? The manager said I'm sorry....
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"Very Convenience with pools, digital key feature and walking distance to Cattlemen's steakhouse."
"I had a top floor room and I was very happy."
"Rooms to the back of the hotel face the highway and there is a bit of road noise from that"
"don't get the pay for breakfast"
"Rooms right by the pool!!!! Nice fireplace ion the lobby seating area! Free Fast WIFI"
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PRICE RANGE
$97 - $172 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton garden inn lexington georgetown hotel georgetownhilton georgetownhilton garden inn georgetowngeorgetown hilton
LOCATION
United StatesKentuckyGeorgetown
NUMBER OF ROOMS
108
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