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Holiday Inn Express Lexington-North Georgetown

204 reviews
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Traveler (14)
Room & Suite (10)
Dining (7)
Overview
  • Excellent68%
  • Very good21%
  • Average5%
  • Poor2%
  • Terrible4%
Travelers talk about
“hi express”(7 reviews)
“cinnamon rolls”(7 reviews)
“front desk”(25 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Family Rooms
Fitness center
3.0 Star Hotel
All hotel details
Offers from Holiday Inn Express Lexington-North Georgetown
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Rooms
Mar 4Mar 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (204)Write a Review
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Traveler rating
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11
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LanguageEnglish
134
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5
9
Show reviews that mention
All reviewshi expresscinnamon rollsfront deskpancake machinegreat hotelkentucky horse parkgreat staywithin walking distancedefinitely stay here againfree nightrooms are spaciousyogurteasy accessnice place to stayindoor poolbiscuitsfree breakfast
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1 - 5 of 203 reviews
Reviewed January 1, 2018

My husband and I are aspire elite members with Holiday Inn and we have never been treated so rudely by staff at check in/out. At check in while standing in line waiting to check in a group of 3 males entered and basically walked straight...More

Thank AmazingSparkle
Response from Matthew V, General Manager at Holiday Inn Express Lexington-North GeorgetownResponded January 2, 2018

Dear Valued Guest - First off, thank you for staying with us and being a Spire Member. We appreciate your loyalty to our brand! In response to your stay, I want to sincerely apologize for your experiences with our staff. That is not how any...More

Hotel's Favorite
Reviewed December 10, 2017

We have stayed here a few times now and each visit has been perfect. The hotel is clean and the staff are all friendly and helpful. The breakfasts have gotten better and better. The only thing to watch is that the beds have a spot...More

Thank Luanne M
Response from Matthew V, General Manager at Holiday Inn Express Lexington-North GeorgetownResponded December 11, 2017

Luanne - Thank you for your continued business to our hotel! We appreciate your feedback on our hotel's cleanliness (even under the bed), helpful staff and breakfast! We do hope you'll come back and see us! To be clear on the pets issue, however, we...More

Reviewed October 3, 2017

The staff goes out of their way to make you comfortable. The food is great and the place is kept spotless. Our rooms were comfortable and any problem was corrected immediately. The Inn Keeper went our of her way to return an item that was...More

1  Thank jamesj72
Response from Matthew V, General Manager at Holiday Inn Express Lexington-North GeorgetownResponded November 17, 2017

Dear Valued Guest - Thank you for staying with us and taking time to leave feedback about your stay! We are pleased that you found our hotel spotless and comfortable, both are very important to us and you as you are away from home! We'd...More

Reviewed September 22, 2017

I recently travelled to the Georgetown, Kentucky to attend an open house for my company's newly constructed facility and I stayed 2 nights at the Holiday Inn Express, 140 Osbourne Way. The hotel was very nice and clean, the staff very courteous and the breakfast...More

Thank MINSTRELMUSIC
Response from Matthew V, General Manager at Holiday Inn Express Lexington-North GeorgetownResponded November 17, 2017

Dear Valued Guest - Thank you so much for staying with us, I hope your company's open house was great! Our staff appreciates the kind words about your stay and our property, we work hard to take care of guests and love to hear back...More

Reviewed August 7, 2017

We were traveling from Wisconsin to our daughter's home in North Carolina and normally stay in a hotel near Florence, KY but ALL of the hotels in that area were booked for the night we needed! We decided to drive a little farther to find...More

Thank Cathie M
Response from Kim B, Guest Relations Manager at Holiday Inn Express Lexington-North GeorgetownResponded August 8, 2017

Thank you for taking the time to tell us about your experience at Holiday Inn Express LEXINGTON NORTH-GEORGETOWN. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Center with Gym / Workout Room
Free High Speed Internet ( WiFi )
Hotel Amenities
Business Center with Internet Access
Free Parking
Meeting Rooms
Laundry Service
Self-Serve Laundry
Dry Cleaning
Conference Facilities
Room amenities
Microwave
Things to do
Pool
Fitness Center with Gym / Workout Room
Heated pool
Indoor pool
Tennis Court
Details
Price range
$107 - $204 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Georgetown
#4 Business Hotel in Georgetown
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
$107 - $204 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Georgetown
#4 Business Hotel in Georgetown
Room types
Non-Smoking Rooms, Family Rooms
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Traveler (14)
Room & Suite (10)
Dining (7)
Pool & Beach (1)
Business Center & Event Rooms (1)
Questions & Answers
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joyce s
August 24, 2015|
Answer
Response from WSizemore | Property representative |
Abolutely! Every one of our rooms has a single cup coffee brewer, 2 regular coffees, 2 decaf coffees, a regular tea, a decaf tea, four cups, four lids, and 2 condiment packs! We also keep fresh coffee 24 hours per day in... More
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Person z
August 15, 2015|
AnswerShow all 2 answers
Response from Person z | Reviewed this property |
Hello Mr Sizemore, I find your responses offensive and patronizing. If my satisfaction was that important to you, you would have contacted me by now. This is the information age. Not only do you havey email address and... More
0
Votes
Room Tips
"we always ask for as far from the elevators as possible and the top floor."
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"Insist on a top floor if you are a light sleeper, and are not planning to do acrobatics or pacing."
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"The rooms overlooking the front parking lot are east facing...very early sunrise!"
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"Close to I75, restaurants, Fatkats good Italian and Local Feed (farm to table)."
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