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Comfort Inn & Suites Franklin

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Comfort Inn & Suites Franklin
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129 Reviews from our TripAdvisor Community

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Showing 129: English reviews
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Reviewed 1 week ago via mobile

It"s that good. I have not had a better sleep in months. Everything was perfect, and people were great. Definitely recommend. Breakfast was included, and great quality, great coffee. Easy on, easy off the expressway. Cracker Barrel 4 miles south.

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Thank rwmentzer
Reviewed 1 week ago via mobile

My boyfriend and I stayed over night here on our way home from Florida. The hotel was very nice and the room was very roomy and comfortable! The bed was one of the more comfortable beds I've had in a hotel. The staff was very friendly and accommodating and the complimentary breakfast was the best!

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Thank Sheila G
Mitchell, Canada
Reviewed January 12, 2017

Very clean, spacious room which looked like it had been recently refurbished. Welcoming, helpful and friendly staff, quiet and close to superb Mexican Restaurant. A little pricey for our liking. Would recommend.

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Thank barusky
Gainesville, Florida
Reviewed January 4, 2017

This motel was right off the interstate as we entered Kentucky from the south on I65. The price was right and it was clean an comfortable. The office personnel was very friendly and helpful. We will stay here again when traveling!

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Thank hendje
Fenton, Michigan, United States
Reviewed December 18, 2016

Very nice, clean hotel. Perfect for short overnight on road trip. Friendly, welcoming staff, clean, comfortable and quiet rooms. Very good breakfast included. Hotels right off interstates can be pretty iffy, this one is very nice!

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Thank Joe P
Indianapolis, Indiana
Reviewed December 7, 2016

This hotel is very comfortable and clean. One of the better hotel choices for the area. We have stayed here before and will stay here again. Friendly staff. Breakfast was good. Right off I-65. Our room had a whirlpool in the bathtub. Not a 2 person one.

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Thank SKW78
tkcummings, Manager at Comfort Inn & Suites Franklin, responded to this review

We Thank You so much for your review and are glad to hear that you were comfortable in your room. I am glad you enjoyed the whirlpool tub. My staff and I work very hard to make sure each guest has the best service possible. we will look for you on your next trip !! Safe and Happy Travels !!...

Reviewed November 14, 2016 via mobile

Traveling with my sister who has a service dog, stopped for the night at the Comfort Inn they refused us service because we have a service dog. It is illegal to refuse a registered service dog and her lawyer will be contacted when we get home. SHAME ON YOU COMFORT INN. I would give a rating negative 100 if I...

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Helpful?
Thank Heather M
tkcummings, General Manager at Comfort Inn & Suites Franklin, responded to this review

Thank you for your review. I am sorry if this is what happened to you, I have a camera system with sound and can verify your information. I do not have any contact information for you, if you could please contact me at the hotel 270-586-3832 I would like to talk with you. We have always lodged our service dogs....

Casa Grande, Arizona
Reviewed November 7, 2016

We had work in the area, so were planning a 3 day stay. This hotel shares a large paved truck parking lot with the neighboring hotel, so it was our choice for good parking. Unfortunately our truck had to go in the shop for several days. Despite our forced stay, we happily found everyone at the hotel to be kind...

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Helpful?
Thank Larry W
tkcummings, General Manager at Comfort Inn & Suites Franklin, responded to this review

Thank you much for your review !! we appreciate all our guest business and we are very happy to hear that you enjoyed your unfortunate stay with us. I am glad we could make it a pleasant one. I will tell Judy of your applause for her. We hope to see you again soon ! Safe and Happy Travels !!...

Lafayette, Indiana
Reviewed October 13, 2016 via mobile

Everything was exceptional; however room 220 had a strong musty odor to it that was not eliminated with the air conditioner. At this time they accept the CLC card & they have a dedicated lot for semi-truck parking. You may want to call ahead as they filled up quickly. Within walking distance is a Mexican restaurant, Subway & Wendy's at...

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Thank JMHO16
tkcummings, General Manager at Comfort Inn & Suites Franklin, responded to this review

thank you so much for our review ! I am sorry that there was a musty odor in your room, we have since took the ac unit out and thoroughly cleaned the coils as we do work on them in the fall to get ready for the winter. So glad you stayed with us and we hope to see you...

Pittsburgh, Pennsylvania
Reviewed October 6, 2016 via mobile

We were looking for a place to stay just outside Nashville & decided on here. The room was clean & spacious, the bed & linens were super comfortable, loved it. The breakfast was your typical hotel breakfast complimentary b

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Thank MOwasthere
tkcummings, General Manager at Comfort Inn & Suites Franklin, responded to this review

It is very nice to hear your review on our hotel ! thank you for writing us your review. Mys staff and I are glad that you chose us and that you slept well in our new bedding. we invite you back soon on your next travel. Sincerely,

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Center with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Self-Serve Laundry
  • Breakfast Available
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access

Additional Information about Comfort Inn & Suites Franklin

Address: 105 Trotters Ln, Off Interstate 65, Franklin, KY 42134-6235
Location: United States > Kentucky > Franklin
Price Range: $87 - $145 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites Franklin 2.5*
Number of rooms: 60
Reservation Options:
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Hotel Style:
#2 Business Hotel in Franklin
#2 Romantic Hotel in Franklin
#3 Family Hotel in Franklin
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Questions & Answers

Here's what travelers have asked, with answers from Comfort Inn & Suites Franklin staff and other travelers.
1 question
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Raleigh, North Carolina
over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“ask for a room away from traffic/parking lot; very early risers can be heard leaving”
 of 5 bubbles hendje, Jan 4, 2017 | Read review
“Any, I think would be good, but away from the road is best.”
 of 5 bubbles 2bobj, Sep 25, 2016 | Read review
“Call Ahead or go online”
 of 5 bubbles cliffsiler, Aug 8, 2016 | Read review
“Don't get the room next to the elevator.”
 of 5 bubbles sharonbP4645VV, May 20, 2016 | Read review
“S little hard to find at night.”
 of 5 bubbles terrydeweerd810, Apr 28, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question