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Comfort Inn & Suites Franklin

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Traveler (11)
Room & Suite (21)
Dining (4)
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Overview
  • Excellent59%
  • Very good31%
  • Average4%
  • Poor0%
  • Terrible6%
Travelers talk about
“choice hotels”(5 reviews)
“sausage”(12 reviews)
“stayed here”(16 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness center
2 Star Hotel
All hotel details
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Reviews (148)
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148 results
Traveler rating
86
46
7
0
9
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Time of year
LanguageEnglish
86
46
7
0
9
Show reviews that mention
All reviewschoice hotelssausagestayed hereindoor pooleggsvery nice hotelbreakfast includedwithin walking distancethe breakfast areagreat place to staygreat ratebiscuitsmexican restaurantstay there againrooms are cleanstaff was friendlytruck stop
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1 - 5 of 148 reviews
Reviewed 2 weeks ago

We were supposed to stay at Comfort Inn and Suites in Brownsburg but when we arrived it was under renovations so they switched us here. We were satisfied. This hotel was clean and comfortable and the staff was helpful and friendly.More

Thank Indianatraveler442
Response from tkcummings, Manager at Comfort Inn & Suites FranklinResponded 1 week ago

We say, "Thank You !", for your review. we are so glad to hear that you were comfortable in our accommodations here in Franklin, Ky. Exit 6. we are proud to serve our guest with the best possible guest experience. we invite you back if...More

Reviewed 4 weeks ago via mobile

I booked this hotel off of Hotwire and got a great rate. For my boyfriend’s birthday I took him to Kentucky Downs (the closest casino to Nashville) so this was a very convenient 8 minute drive away. The towels were very soft, the bed was...More

Thank lindsayakemi
Response from tkcummings, Manager at Comfort Inn & Suites FranklinResponded 1 week ago

Thank you so much for your review. I remember talking with you the next day. I'm glad you both had a great time. I have checked out the ac unit, it is fine. I do believe that the room I upgraded you to with the...More

Reviewed April 25, 2018

Nice place to stay with exceptionally clean and comfortable rooms. Franklin, Exit 6, however, is basically a truck stop and the area is overloaded with semis and truckers. Not a problem except that they tend to rise very early and subsequently make some commotion upon...More

Thank blnavarremary
Response from tkcummings, Manager at Comfort Inn & Suites FranklinResponded 1 week ago

We appreciate you review and taking the time to give it to us ! we are a rural area and sometimes the truck lot does get full. I hope our services and accommodation outweighed any disturbances which might have been made. And the El Potero...More

Reviewed April 22, 2018 via mobile

My business partner and I as well as our crew have stayed here a few times. Each time, dealing with the manager Trina has been HORRIBLE. The asst manager Amy is wonderful! Trina needs to go! Amy take over!!More

Thank Jhelm725
Response from tkcummings, General Manager at Comfort Inn & Suites FranklinResponded April 23, 2018

Thank you for your review ! We want to hear from all our guest. We are sorry that the night the rest of your work crew arrived, we did not have the double queen rooms your crew needed. The work crew manager did not make...More

Reviewed April 2, 2018

This is a newish property that is extremely well-managed, is spotless, is quiet and is affordable, even during spring break. The staff couldn't have been more helpful during our brief stay even though the hotel was sold out by late afternoon. The buffet breakfast was...More

Thank GarfieldDr
Response from tkcummings, Manager at Comfort Inn & Suites FranklinResponded 1 week ago

Thank you so much for your review ! We are always so very appreciative of our guest reviews. We are very glad to hear that our staff and our services accommodated you very well. Spring is a very busy time for all hotels. we are...More

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About
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Free Parking
Hotel Amenities
Breakfast included
Meeting Rooms
Business Center with Internet Access
Self-Serve Laundry
Breakfast Available
Free Parking
Dry Cleaning
Laundry Service
Room amenities
Microwave
Things to do
Pool
Fitness Center with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
$103 - $144 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Franklin
#2 Romantic Hotel in Franklin
#3 Family Hotel in Franklin
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$103 - $144 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Franklin
#2 Romantic Hotel in Franklin
#3 Family Hotel in Franklin
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveler (11)
Room & Suite (21)
Dining (4)
Pool & Beach (3)
Business Center & Event Rooms (2)
Questions & Answers
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Brenda1327
September 10, 2015|
AnswerShow all 3 answers
Response from Norma W | Reviewed this property |
I didn't have breakfast there but, yes, they have it and my husband says it was good.
1
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Room Tips
"I think all the rooms are nice but prefer the ground floor for ease of getting in and out of the hotels..."
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"Caution: Never leave anything in one of their rooms and expect to get it back!"
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"213 was close to the elevator and the stairs yet was quiet."
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"Just a room for the night."
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