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Comfort Inn & Suites Franklin

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116 Reviews from our TripAdvisor Community

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Showing 116: English reviews
Level Contributor
6 reviews
6 hotel reviews
4 of 5 stars Reviewed 1 week ago via mobile

I stay here quite often. The rooms are very spacious. The staff from check in to breakfast are wonderful. I enjoy staying here, may be only for a night, but it is very comforting. The breakfast has many options.

Helpful?
Thank Carhauler123
tkcummings, General Manager at Comfort Inn & Suites Franklin, responded to this review

We are very happy that you stay with us each time you are in our town and that you enjoy our company and our service. We will look for you on your next trip. Happy and Safe travels! Sincerely, Trina Cummings More 

Euless, Texas
Level Contributor
195 reviews
98 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was a clean comfy well equipped hotel in Franklin. Next door to a Pilot Truck Stop and it still had its own truck parking. The rooms were clean, comfy and well equipped. The staff was friendly and check in was fast and easy. A couple of places next door and within walking distance for food and accessories. TV, wifi,... More 

Helpful?
Thank cliffsiler
tkcummings, Manager at Comfort Inn & Suites Franklin, responded to this review

Thank you so much for the review ! we are delighted to hear that you were comfortable while staying with us adn tghat you had an easy quick check in. We take pride in our southern hospitality we give each guest. We look for you soon !! Happy Travels !! Sincerely, Guest Relations More 

Cleveland,Ohio
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

This is a very nice Comfort Inn. The outside is beautifully landscaped lots of parking well lit. Hotel is modern with modern decor. Room and bathroom were clean. Room was on the 3rd floorJust had a funny odor my only complaint. Bed was comfy, got decent nights sleep. Breakfast was good. Pool clean and comfy temp. Overall great place to... More 

Helpful?
Thank revwiggins
tkcummings, Manager at Comfort Inn & Suites Franklin, responded to this review

We say, "Thank You" for your review !! It is great to hear that you enjoyed your our hotel and had a good nights rest. I have reset the direct TV going to the room you reserved and it is much better now. I apologize for the inconveninece of the tv picture. We invite you back to our establishment on... More 

Houston
Level Contributor
114 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
4 of 5 stars Reviewed June 27, 2016

This is a very good place to stay if you are travelling with pets. The property was conveniently located to I-65. My room was very clean and amenities very nice: fridge, microwave, nice towels. There was an evening meal offered for a very reasonable $7.00 that I did not take advantage of but it sounded good and certainly the price... More 

Helpful?
Thank Delaw
tkcummings, Manager at Comfort Inn & Suites Franklin, responded to this review

Dear Delaw, Thank you so much for your kind review. I am happy to hear you enjoyed most of your stay and with your cats. I have checked the ac unit, the filter is clean and we have a new product coming to make our filters fresh as if they sit they can get musty. Our dinner is very convenient... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 26, 2016 via mobile

The rooms were big and clean. Bathroom was roomy. The fitness room had everything we needed to get a good workout. The pool was nice but small. It was crowded with but was still nice. Breakfast was great. It had a little bit of everything for anyone.

Helpful?
Thank Judy C
tkcummings, Manager at Comfort Inn & Suites Franklin, responded to this review

Thank you Judy for your great review !!! My staff and I are so happy you chose us for your hotel needs. We appreciate each and every review and love to hear your experiences. We have been very busy so yes our pool gets quite full at times. I am glad to hear you enjoyed using it. Our bathroom are... More 

Indianapolis, Indiana, United States
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed May 23, 2016

This is what a hotel should be like. Nice spacious, clean rooms and well maintained. Nice and friendly staff. Has a microwave and fridge in the room, nice comfy bed and nice big flat screen tv and free wifi. Close to the interstate and has several restaurants nearby. This was the last stop on our 2 week vacation and was... More 

Helpful?
Thank Michael H
tkcummings, Manager at Comfort Inn & Suites Franklin, responded to this review

Thank You for great review!! This is what we love to hear from our guest ! We absolutely love our great reviews and work very hard to make sure our guest are satisfied and have the best of service. It is good to be able to relax in a hotel before you actually make it home from your vacation. Thank... More 

Toledo, Ohio
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 20, 2016

When we arrived I was offered the last king bed left in the hotel. We took it as we had been on the road all day traveling from New Orleans to Ohio. Asa the desk clerk did manage to state we were next to the elevator on the 2nd floor. The room was clean and spacious. The bed was very... More 

Helpful?
Thank Sharon B
tkcummings, Manager at Comfort Inn & Suites Franklin, responded to this review

We Thank You so much for reporting your review for us on trip advisor ! I wish we has more rooms fro you to have chosen from, it was a very busy night. I am thankful that Asa was able to help you and make you aware it was by the elevator as some guest are noise sensitive. I only... More 

Milwaukee
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed May 1, 2016 via mobile

This was our second stay at this hotel on our way home from Florida The beds are very comfortable. The hotel staff are nice and extremely helpful and friendly. Breakfast is awesome. However the elevator broke down when we were there. We carried some of our luggage down the three flights without an issue. However I am thinking older people... More 

Helpful?
Thank BellaMilwaukee
tkcummings, General Manager at Comfort Inn & Suites Franklin, responded to this review

Dear BellaMilwaukee, We are happy to hear that you enjoy our hotel and breakfast and Thank You for your review ! I am little confused on what sticker you are talking about as we have our permit on the elevator and it is current. We have our elevator serviced every month by a Nashville company. The elevator company did inform... More 

Albion, Michigan
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 28, 2016

We tried to call ahead thru Choice Hotels and the call got dropped. We then found the Inn and the checkin was very easy, efficient and pleasant. The manager was very good at her job and extremely pleasant and knowledgable. We were checked in within a few minutes. Everything worked and the room was clean and spacious. The bed was... More 

Helpful?
Thank terrydeweerd810
tkcummings, General Manager at Comfort Inn & Suites Franklin, responded to this review

Thank you for your review and taking the time to write us one ! We are extremely glad that you found your way to us and you had as smooth check in and enjoyed your spacious room. we appreciate your business and we will look forward for your return for your next stay . Happy Travels ! Sincerely, Trina Cummings... More 

Level Contributor
59 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed April 14, 2016 via mobile

The staff were great, the room was modern and clean, the bathroom was big with updated fixtures and plenty of fluffy white towels and the beds were soooooooo comfortable! This is definately the best hotel for the price in this area!

Helpful?
Thank Jeremiah H
tkcummings, General Manager at Comfort Inn & Suites Franklin, responded to this review

We Thank You soooo much for your review Jeremiah H !! We were glad to be of service to you ! We keep our prices under our local competitors in our area. Yes, we just implemeted our new towels and new soft and firm pillows too. It sounds like you a had great nights rest on our comfy beds. We... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Breakfast
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about Comfort Inn & Suites Franklin

Address: 105 Trotters Ln, Off Interstate 65, Franklin, KY 42134-6235
Location: United States > Kentucky > Franklin
Price Range: $103 - $142 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Comfort Inn & Suites Franklin 3*
Number of rooms: 60
Reservation Options:
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Hotel Style:
#2 Business Hotel in Franklin
#2 Romantic Hotel in Franklin
#3 Family Hotel in Franklin
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