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Comfort Inn & Suites Franklin

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Comfort Inn & Suites Franklin
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119 Reviews from our TripAdvisor Community

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Showing 119: English reviews
Portage, Wisconsin
Level Contributor
122 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We were on a trip out east and stayed here one night, The stay was very pleasant, not noisy and the room was clean and comfortable. The staff was helpful and friendly. I would stay here again on a trip in this direction. Its located just outside Indianapolis.

Helpful?
Thank Bob J
tkcummings, Guest Relations Manager at Comfort Inn & Suites Franklin, responded to this review

We Thank you so much for your kind review !! We work hard to make sure each guest gets the full COMFORT experience. I am glad we could be helpful to you and we will look for you on your next trip through our area in Franklin, Ky. Happy and Safe travels !! Sincerely, Guest Relations More 

Columbia City IN
Level Contributor
151 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The hotel was clean and rooms were spacious. The bed was very comfortable and the heating/cooling was easy to control. The bathroom did need some sort of hooks to hand the travel cosmetic bags, but other than that things were good. Breakfast was typical of Comfort Inns, but it was good. WIFI worked good but the television was iffy. Had... More 

Helpful?
Thank Debbie W
tkcummings, Guest Relations Manager at Comfort Inn & Suites Franklin, responded to this review

Thank you so much for your review !! My satff and I are glad to hear that you were comfortbale while staying with us, after all we are a "Comfort Inn" It is our utmost duty to make each guest feels comfortable and to serve them the very best we can. We are a newer Comfort Inn and have the... More 

globeseeker007
Level Contributor
1,096 reviews
184 hotel reviews
common_n_hotel_reviews_1bd8 1,127 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for a night while passing through and enjoyed our stay. The room was clean and comfortable and the WIFI worked well. The check in and check out was fast and efficient and there were complimentary chocolate chip cookies at the reception desk.

Helpful?
Thank globeseeker007
tkcummings, Guest Relations at Comfort Inn & Suites Franklin, responded to this review

We appreciate you taking the time to write us a review ! It is great to hear you tasted our delicious chocolate chip cookies and enjoyed your visit with us. We are happy to serve you fast and efficiently. We will forward to seeing you again in the future. Happy and Safe Travels !! Sincerely, Guest Relations More 

Level Contributor
8 reviews
8 hotel reviews
4 of 5 stars Reviewed August 17, 2016 via mobile

I stay here quite often. The rooms are very spacious. The staff from check in to breakfast are wonderful. I enjoy staying here, may be only for a night, but it is very comforting. The breakfast has many options.

Helpful?
Thank Carhauler123
tkcummings, General Manager at Comfort Inn & Suites Franklin, responded to this review

We are very happy that you stay with us each time you are in our town and that you enjoy our company and our service. We will look for you on your next trip. Happy and Safe travels! Sincerely, Trina Cummings More 

Euless, Texas
Level Contributor
202 reviews
103 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed August 8, 2016

This was a clean comfy well equipped hotel in Franklin. Next door to a Pilot Truck Stop and it still had its own truck parking. The rooms were clean, comfy and well equipped. The staff was friendly and check in was fast and easy. A couple of places next door and within walking distance for food and accessories. TV, wifi,... More 

Helpful?
Thank cliffsiler
tkcummings, Manager at Comfort Inn & Suites Franklin, responded to this review

Thank you so much for the review ! we are delighted to hear that you were comfortable while staying with us adn tghat you had an easy quick check in. We take pride in our southern hospitality we give each guest. We look for you soon !! Happy Travels !! Sincerely, Guest Relations More 

Cleveland,Ohio
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed August 8, 2016 via mobile

This is a very nice Comfort Inn. The outside is beautifully landscaped lots of parking well lit. Hotel is modern with modern decor. Room and bathroom were clean. Room was on the 3rd floorJust had a funny odor my only complaint. Bed was comfy, got decent nights sleep. Breakfast was good. Pool clean and comfy temp. Overall great place to... More 

Helpful?
Thank revwiggins
tkcummings, Manager at Comfort Inn & Suites Franklin, responded to this review

We say, "Thank You" for your review !! It is great to hear that you enjoyed your our hotel and had a good nights rest. I have reset the direct TV going to the room you reserved and it is much better now. I apologize for the inconveninece of the tv picture. We invite you back to our establishment on... More 

Houston
Level Contributor
121 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
4 of 5 stars Reviewed June 27, 2016

This is a very good place to stay if you are travelling with pets. The property was conveniently located to I-65. My room was very clean and amenities very nice: fridge, microwave, nice towels. There was an evening meal offered for a very reasonable $7.00 that I did not take advantage of but it sounded good and certainly the price... More 

Helpful?
Thank Delaw
tkcummings, Manager at Comfort Inn & Suites Franklin, responded to this review

Dear Delaw, Thank you so much for your kind review. I am happy to hear you enjoyed most of your stay and with your cats. I have checked the ac unit, the filter is clean and we have a new product coming to make our filters fresh as if they sit they can get musty. Our dinner is very convenient... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 26, 2016 via mobile

The rooms were big and clean. Bathroom was roomy. The fitness room had everything we needed to get a good workout. The pool was nice but small. It was crowded with but was still nice. Breakfast was great. It had a little bit of everything for anyone.

Helpful?
Thank Judy C
tkcummings, Manager at Comfort Inn & Suites Franklin, responded to this review

Thank you Judy for your great review !!! My staff and I are so happy you chose us for your hotel needs. We appreciate each and every review and love to hear your experiences. We have been very busy so yes our pool gets quite full at times. I am glad to hear you enjoyed using it. Our bathroom are... More 

Indianapolis, Indiana, United States
Level Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed May 23, 2016

This is what a hotel should be like. Nice spacious, clean rooms and well maintained. Nice and friendly staff. Has a microwave and fridge in the room, nice comfy bed and nice big flat screen tv and free wifi. Close to the interstate and has several restaurants nearby. This was the last stop on our 2 week vacation and was... More 

Helpful?
Thank Michael H
tkcummings, Manager at Comfort Inn & Suites Franklin, responded to this review

Thank You for great review!! This is what we love to hear from our guest ! We absolutely love our great reviews and work very hard to make sure our guest are satisfied and have the best of service. It is good to be able to relax in a hotel before you actually make it home from your vacation. Thank... More 

Toledo, Ohio
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 20, 2016

When we arrived I was offered the last king bed left in the hotel. We took it as we had been on the road all day traveling from New Orleans to Ohio. Asa the desk clerk did manage to state we were next to the elevator on the 2nd floor. The room was clean and spacious. The bed was very... More 

Helpful?
Thank Sharon B
tkcummings, Manager at Comfort Inn & Suites Franklin, responded to this review

We Thank You so much for reporting your review for us on trip advisor ! I wish we has more rooms fro you to have chosen from, it was a very busy night. I am thankful that Asa was able to help you and make you aware it was by the elevator as some guest are noise sensitive. I only... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Breakfast
  • Breakfast Available
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about Comfort Inn & Suites Franklin

Address: 105 Trotters Ln, Off Interstate 65, Franklin, KY 42134-6235
Location: United States > Kentucky > Franklin
Price Range: $103 - $137 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Comfort Inn & Suites Franklin 3*
Number of rooms: 60
Reservation Options:
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Hotel Style:
#2 Romantic Hotel in Franklin
#2 Business Hotel in Franklin
#3 Family Hotel in Franklin
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