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Capital Plaza Hotel

405 Wilkinson Blvd., Frankfort, KY 40601 (Formerly Holiday Inn Frankfort - Capital Plaza)
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144 Reviews from our TripAdvisor Community

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Showing 143: English reviews
McLean, Virginia
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

Hubby and I stayed one night and readily found the property. It was once a fine hotel, upgraded fairly recently, and very clean. I'd give it a 3.5 rating if possible. The desk clerks who checked us in (yes, it took two) were essentially overwhelmed and somewhat inattentive, though very polite. Making customers wait while you have a personal convo... More 

Helpful?
Thank Vicki A
Atlanta, Georgia
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My family recently held our reunion there. I think we were all pleasantly surprised. Rooms were clean, pretty quiet, and beds were comfortable. The lobby area was very nice to gather and the conference room we had was good for us. There were several parties, weddings, and ball teams there, but with being on different floors we had plenty of... More 

Helpful?
Thank et7351
Carol J, General Manager at Capital Plaza Hotel, responded to this review

Thank you so much for the feedback on your recent stay. I am happy to hear that you enjoyed having your event here. Our staff tries very hard to make sure that all everyone has a pleasant stay. We hope you will consider our hotel your home away from home anytime you visit Kentucky. More 

Atlanta, Georgia, USA
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Hotel is dated but comfortable. Beds were OK. Staff is friendly and professional. I ordered the hot brown (Kentucky speciality) and was surprised at how good it was. Had to order and eat in the bar area but service was good. No meat on the breakfast bar is a bummer. We asked for the courtesy van and got a ride... More 

Helpful?
Thank ole-wd
Carol J, General Manager at Capital Plaza Hotel, responded to this review

Thank you so much for the feedback on your recent stay. I am glad you enjoyed the Kentucky Hotbrown. It is truly one of the best meals you can have while visiting Kentucky. I'm sorry you were not happy with our free breakfast bar. We are experimenting with different breakfast formats, but we do want to keep the breakfast as... More 

Cincinnati, Ohio
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Nice hotel, clean, great staff. We stayed in a very large clean room, room 301. Not a brand new place, but perfectly fine for our needs. Comfortable beds. Underground parking, which some may not care for.

Helpful?
Thank mpierson
Carol J, General Manager at Capital Plaza Hotel, responded to this review

Thank you for feedback on your recent stay. I am so happy to hear that you enjoyed our hotel. I can understand your concerns with parking, but with the kind of weather we have in Kentucky, the underground parking can be a very nice amenity. Cars stay cool in the summer and you do not have to worry about ice... More 

Paducah, Kentucky
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

The hotel is located downtown within walking distance of a few restaurants. The free breakfast buffet has no protein. It is strictly carbs. The carpet is stained and has wrinkles throughout the lobby that trips you. The decor is outdated. The beds are lumpy and low to the ground. There is excessive street noise and the air conditioning in the... More 

Helpful?
Thank natejewel
Carol J, General Manager at Capital Plaza Hotel, responded to this review

Thank you for the feedback on your recent stay. I am so sorry that you were unhappy with your stay. We strive hard to provide an excellent product to all of our guests and it is obvious we did not meet your expectations. While you did raise valid issues such as the lobby, I did want to correct a couple... More 

Erlanger, Kentucky
2 reviews
3 of 5 stars Reviewed 1 week ago

The hotel itself was very nice. It was quiet. The rooms are clean. The hotel staff was friendly.The breakfast is free although no meat of any kind (bacon, sausage, ham) and the grave was very salty. I stayed there for business in the area. I arrived on a Sunday and the restaurant is not open on Sundays. That would have... More 

Helpful?
Thank Educ8kids
Carol J, General Manager at Capital Plaza Hotel, responded to this review

Thank you for the feedback on your recent stay. I am sorry the lounge was not open for you on Sunday when you arrived. We are not open on Sunday's due to the light traffic and low demand. We should definitely do a better job of suggesting alternative dining options for our guests. I will also check on the breakfast... More 

Danville, Virginia
Level Contributor
4 reviews
4 of 5 stars Reviewed 3 weeks ago

We stayed on the 7th floor with a view of the river. Outstanding, clean, and well maintained for its age, Would recommend this property without hesitation. Though we ate breakfast only, I did see it was advantageous to dine off property.

Helpful?
Thank oldnacl416
Carol J, General Manager at Capital Plaza Hotel, responded to this review

Thank you so much for your feedback on your recent stay! We are conveniently located on the bourbon trail and there are many sites and historical places to see in downtown Frankfort. We are constantly making improvements to our facility and plan to be around for many years to come. We hope to see you again whenever your travels bring... More 

Chicago, Illinois
Level Contributor
53 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Capital Plaza is a very clean, well run hotel that is just across from the Kentucky River. Rooms are very well kept, and the beds are very comfortable. Free parking for guests is offered, and a breakfast buffet was included with the room. Would definitely stay here again when doing the bourbon trail.

Helpful?
Thank Ron P
Carol J, General Manager at Capital Plaza Hotel, responded to this review

Thank you for the feedback! We are glad you enjoyed your stay and I will pass your comments on to the staff. We are conveniently located to the bourbon trail and many central Kentucky attractions. We do look forward to seeing you on your next visit to the Frankfort area!!! More 

Tullahoma, Tennessee
Level Contributor
116 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed June 8, 2016

My wife and I spent two nights at the Capital Plaza. There is plenty of parking in the hotel parking garage, the lobby is convenient to the garage, and our check-in was very smooth and professional. Our room was clean and the A/C worked very well. There was a festival on the adjacent plaza so there was noise at night... More 

Helpful?
Thank tenntraveller70
Carol J, General Manager at Capital Plaza Hotel, responded to this review

Thank you for the wonderful comments on your recent stay. Capital Expo was the festival in town and it only happens once per year during the first week of June. I am glad to hear that you were satisfied with your room and our A/C. However, I am most pleased that your arrival made such a great impression on you.... More 

Beaver Dam, Kentucky
Level Contributor
84 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed May 30, 2016 via mobile

This is a very nice hotel, no complaints. Checking in and out was smooth staff very nice. We came in on Sunday afternoon nothing is open in the downtown area. It was dead. The Restuarant and bar area not open. The room was spacious. They do need to do some renovations I'm sure it was an up scale place to... More 

Helpful?
Thank Goldwing1_11
Carol J, General Manager at Capital Plaza Hotel, responded to this review

Thank you for the wonderful comments about our staff on your recent stay with us. Please know that we are working on renovations and have numerous plans for updates. Frankfort, being the state capital, is much more active on the weekdays, but it is slowly changing with the various tourist attractions and upcoming river front development. We do hope you... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Business Center with Internet Access

Additional Information about Capital Plaza Hotel

Address: 405 Wilkinson Blvd., Frankfort, KY 40601 (Formerly Holiday Inn Frankfort - Capital Plaza)
Location: United States > Kentucky > Frankfort
Price Range: $105 - $144 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Capital Plaza Hotel 3*
Number of rooms: 189
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Also Known As:
Holiday Inn Frankfort
Frankfort Holiday Inn
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