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IHG Army Hotels Newgarden Inn

406 North Knox Street, Fort Knox, KY 40121 (Formerly Newgarden Inn)
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IHG Army Hotels Newgarden Inn
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22 Reviews from our TripAdvisor Community

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West Point, New York
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed here in September 2015 for two weeks while attending the army's Master Resiliency Trainer Course. First, while on my way, I found a stray pit bull on the side of the interstate and picked her up. When I called ahead, the hotel assured me they were pet friendly and they booked me in the building that facilitated her... More 

Helpful?
Thank RakkasanMan
Phil D, General Manager at IHG Army Hotels Newgarden Inn, responded to this review

Dear RakkasanMan, Thank you so much for the kind review. Here at IHG Army Hotels and Holiday Inn Express, Ft. Knox we are so glad to have helped you by being pet friendly. What a good deed you did by helping a stray dog find shelter! In efforts to conserve energy and be a green company we do have motion... More 

Fort Lewis, Washington
Level Contributor
5 reviews
5 hotel reviews
5 of 5 stars Reviewed November 8, 2015

My daughters and I came down to visit my husband while he is in school for our Anniversary. The breakfast is amazing, best we have ever had. We love the variety of the items on the menu. The staff is very friendly and helpful with directions as GPS is pretty much useless on base. I was unsure where my husband's... More 

Helpful?
Thank Lisa C
Phil D, General Manager at IHG Army Hotels Newgarden Inn, responded to this review

Dear Lisa C, Thank you so much for taking the time to review your stay at Holiday Inn Express-Newgarden Inn on Fort Knox, KY. The Express Start FREE breakfast bar is very popular and it gives our soldiers and their families a perfect start to every day by offering made to order pancakes, bacon, sausage, eggs and many other options!... More 

Level Contributor
101 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed October 28, 2015

Been to dozens of military housing/ billeting facilities throughout my career and into retirement. I was pleasantly surprised at my first visit to an IHG Army Hotel. The Newgarden Inn at Ft Knox was well above average facility that also had a fantastic complimentary breakfast available. Word to the wise, don't expect breakfast before the 0730 shuttle leaves the Inn.... More 

Helpful?
Thank TheRichard26
Phil D, General Manager at IHG Army Hotels Newgarden Inn, responded to this review

Dear TheRichard26, Thank you so much for the great review. We are excited to hear that Holiday Inn Express -Newgarden, Ft. Knox was your first experience with IHG. The Express Start FREE breakfast bar is very popular as you experienced during your stay. It gives our soldiers and guest a perfect start to every day by offering made to order... More 

Fayetteville, North Carolina
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed October 15, 2015

This hotel was very nice. It was clean and very well maintained. The breakfast was great with a lot of variety. Costumer service was good too. They were friendly and courteous. I felt they appreciated my business.

Helpful?
Thank clow99
Phil D, General Manager at IHG Army Hotels Newgarden Inn, responded to this review

Dear clow99, Thank you so much for your kind words and taking the time to write a review. We are honored to serve you and most of all we thank you for your service. -Phil More 

1 review
4 of 5 stars Reviewed September 15, 2015 via mobile

After finding out that the old New Garden Tower had been torn down and located the new place, I was pleasantly surprised with the new facility. The staff was extremely welcoming and made an old retired Soldier like me feel very welcome. We will stay there again for sure.

Helpful?
Thank Gregg J
Phil D, General Manager at IHG Army Hotels Newgarden Inn, responded to this review

Dear Gregg J, We thank you for your kind review and are so happy you enjoyed your trip. On behalf of IHG Army Hotels and Holiday Inn Express New Garden Inn we would like to thank you for your service and please know that it is our pleasure to serve those who serve us! We hope to see you soon.... More 

Level Contributor
37 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed July 14, 2015 via mobile

Upon arrival, the staff was very receptive to get me checked in to my room. Everything was explained and I was checked in less than 8 mins. The room is Holiday Inn Express Standards and outstanding. I have provided photos of the room. The stay was awesome and the Army have upgraded their standards with lodging! I enjoyed my stay... More 

Helpful?
Thank wbush3579
Phil D, General Manager at IHG Army Hotels Newgarden Inn, responded to this review

Dear wbush, Thank you for taking the time to write of your experiences of your stay at Holiday Inn Express Newgarden Hotel on Ft. Knox. We very happy that you like the changes we have made to the hotel, and you have recommended to other travelers. We are very proud to serve those who serve us! Thank you again, and... More 

1 review
1 of 5 stars Reviewed July 13, 2015 via mobile

I got a room in a separate area from new garden inn. There's no front desk or any amenities anywhere around. I then received a room that smells like animals and my allergies went crazy. I called the front desk over a dozen times with getting hung up on all. Finally called main guest relations and spoke to Mindy. I... More 

Helpful?
Thank Victor G
Phil D, General Manager at IHG Army Hotels Newgarden Inn, responded to this review

Victor, We are very sorry to hear about your disappointing stay at the IHG Army Hotels Craig Apartments on Ft. Knox. Thank you for this valuable feedback and the opportunity to learn from your experience, so as, to not let you and future guests down. We are proud to serve those who serve us, but you did not have a... More 

Gaithersburg, Maryland
Level Contributor
81 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed January 18, 2015 via mobile

The hotel is on Ft Knox and has plenty of parking and has daily breakfast. Rooms are nice and have a fridge, cooktop stove and microwave. The staff is friendly and helpful. Nicley located about a mile from the Army Reserve Training courses.

Helpful?
2 Thank jgilbert2
Hawaii
Level Contributor
63 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed January 2, 2015

Overall this place is good for those who are price-conscious. It is pet-friendly. We say pet-friendly and not pet-financially-friendly because it costs $75 a stay which is non-refundable and it doesn't matter what type of pet it is (more if you stay longer than 6 nights) for your pet to room with you. I didn't catch the fine print so... More 

Helpful?
Thank Itbecal
Conway, Arkansas
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed November 21, 2014 via mobile

When you travel for the Army they make you stay in Army Hotels. Well this one is run by Holiday Inn. It is nothing more than a regular Holiday Inn Express, but it beats out any Army hotel I have stayed in the past with the exception of the MWR center in Garmich, Germany. It is also good on price.... More 

Helpful?
1 Thank armyvette84
Phil D, General Manager at IHG Army Hotels Newgarden Inn, responded to this review

Dear Armyvette84, Thank you so much for your recent stay and great review, at IHG Army Hotels Ft. Knox. We are all proud to serve those who serve us, and their families. We apologize for the internet problems and want you to know we are in the process of reviewing and working on a solution to the internet troubles you... More 

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