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IHG Army Hotels Newgarden Inn

406 North Knox Street, Fort Knox, KY 40121 (Formerly Newgarden Inn)
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IHG Army Hotels Newgarden Inn
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30 Reviews from our TripAdvisor Community

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Showing 30: English reviews
Bozeman, Montana
Level Contributor
111 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Well it's Knox, and it's the IHG. So it is what it is. If you want to hear the people next door fighting at 0200, or on the other side of your room having personal intimate relations very loudly at 0100 then this is the place for you. The breakfast was good and the Wednesday evening social was good as... More 

Helpful?
Thank joseph h
Susan D, General Manager at IHG Army Hotels Newgarden Inn, responded to this review

Dear Joseph h, Thank you for your comments. I am so sorry to hear of the disturbances during your stay here. We are available 24 hours a day for your convenience and please never hesitate to contact us if you need assistance with anything. I am very glad to hear that you enjoyed the complimentary Hot Start Breakfast and our... More 

Virginia Beach, Virginia
Level Contributor
66 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 1 week ago

I complained about the dead roaches on three different occasions during my 2 weeks of government enforced residence at this hotel! I was in RM 154 and it is a handicapped room so the bugs were apparently coming up through the floor. On my last day there was a dead roach on the bathroom floor and a live spider in... More 

Helpful?
Thank FredFStone
Fayetteville, North Carolina, United States
Level Contributor
44 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our room was in the Wickam Inn, apparently they have several buildings and some of them you don't want to get. This one was really nice. Our room had 2 full/small queen beds. Small kitchenette area with dorm fridge and microwave with coffee pot. Room was clean and comfortable. Wifi code gave us some trouble but you just have to... More 

Helpful?
Thank shellydehart
Susan D, General Manager at IHG Army Hotels Newgarden Inn, responded to this review

Dear Shellydehart, Thank you so much for your kind words and taking the time to comment on your stay with IHG Army Hotels and Holiday Inn Express Wickam Inn Ft. Knox, KY. We take pride in serving those who serve and we very much enjoy hearing that your room was clean and comfortable. It does sadden me to know you... More 

Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 30, 2016 via mobile

I checked in on Wednesday the approximately 1045 am on 25th May 16. There were two young ladies at the front desk one looked miserable and the other one was super helpful (Sonia). The minute I walked in Sonia was busy with paper work while the other girl wasn't they said good morning but sonia dropped what she was doing... More 

Helpful?
Thank PJS T
Susan D, General Manager at IHG Army Hotels Newgarden Inn, responded to this review

Dear Constant Traveler, Thank you so much for your kind words and taking the time to let us know how we are doing. I'm so glad to hear that Sonia was so helpful at check in. However, it seems that we have failed you in a couple different ways. Please know that we are addressing these issues in hopes to... More 

Atlanta, Georgia
Level Contributor
68 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed May 20, 2016

This hotel is very convenient to everything on Fort Knox. The staff was very friendly and went above and beyond to ensure you were happy. I was pleased with the room. It had a large king bed and recliner . This room would not be big enough to accommodate more than 2 people. I wouldn't recommend it for a family.... More 

Helpful?
Thank ArmyLT
Tuscaloosa, Alabama
Level Contributor
59 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed April 19, 2016

This hotel was ok. It's was the best hotel in the area. It was clean and updated. Everything I expected from a IHG hotel. Terrance and Stella was professional, courtesy and experience. Very knowledgeable of they job and was helpful through out my stay. The WiFi didn't pickup in my room but My overall experience was Ok.

Helpful?
Thank MRSIGMAMAN
Susan D, General Manager at IHG Army Hotels Newgarden Inn, responded to this review

Dear MRSIGMAMAN, We are happy to hear that IHG Army Hotels & Holiday Inn Express on Ft. Knox met your expectations! We pride ourselves in customer service and are so happy to serve those who serve for us. We are sorry the Wifi was not accessible to you during your stay. Please know that our staff is available 24 hours... More 

Bethesda, Maryland
Level Contributor
158 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
2 of 5 stars Reviewed March 11, 2016 via mobile

I have stayed here several times before but this was the worst! There was no hot water in the morning the whole week. When I inquired at the front desk if something could be done, they responded that because they had so many guests there wasn't enough hot water. Isn't this a hotel??!! Maybe something should be done about that.... More 

Helpful?
Thank RAR1126
South Bend, Indiana
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed March 2, 2016

Rooms are nice and big. Continental Breakfast has much to offer. If you can stay on post I would. It beets any local hotel outside the gates.Whether you are coming alone or bringing the family. It is a great place to stay. Some of the rooms are apartments so it comes with a nice sized kitchen with dishes and everything... More 

Helpful?
Thank 634danielig
West Point, New York
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed January 10, 2016

I stayed here in September 2015 for two weeks while attending the army's Master Resiliency Trainer Course. First, while on my way, I found a stray pit bull on the side of the interstate and picked her up. When I called ahead, the hotel assured me they were pet friendly and they booked me in the building that facilitated her... More 

Helpful?
Thank RakkasanMan
Phil D, General Manager at IHG Army Hotels Newgarden Inn, responded to this review

Dear RakkasanMan, Thank you so much for the kind review. Here at IHG Army Hotels and Holiday Inn Express, Ft. Knox we are so glad to have helped you by being pet friendly. What a good deed you did by helping a stray dog find shelter! In efforts to conserve energy and be a green company we do have motion... More 

Fort Lewis, Washington
Level Contributor
5 reviews
5 hotel reviews
5 of 5 stars Reviewed November 8, 2015

My daughters and I came down to visit my husband while he is in school for our Anniversary. The breakfast is amazing, best we have ever had. We love the variety of the items on the menu. The staff is very friendly and helpful with directions as GPS is pretty much useless on base. I was unsure where my husband's... More 

Helpful?
Thank Lisa C
Phil D, General Manager at IHG Army Hotels Newgarden Inn, responded to this review

Dear Lisa C, Thank you so much for taking the time to review your stay at Holiday Inn Express-Newgarden Inn on Fort Knox, KY. The Express Start FREE breakfast bar is very popular and it gives our soldiers and their families a perfect start to every day by offering made to order pancakes, bacon, sausage, eggs and many other options!... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Free Parking

Additional Information about IHG Army Hotels Newgarden Inn

Address: 406 North Knox Street, Fort Knox, KY 40121 (Formerly Newgarden Inn)
Location: United States > Kentucky > Fort Knox
Number of rooms: 609
Also Known As:
Newgarden Hotel Fort Knox
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