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Holiday Inn Express Newgarden Inn on Fort Knox (An IHG Army Hotel)

Traveler (22)
Room & Suite (9)
Dining (1)

About

Location
Cleanliness
Service
Value
Property amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Business Center with Internet Access
Laundry Service
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Shuttle Bus Service
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Room features
Air Conditioning
Microwave
Non-Smoking Rooms
Refrigerator in room
Good to know
HOTEL STYLE
Mid-range
Family
37Reviews
39Photos
2Q+A
5Room tips
Traveler rating
  • 16
  • 11
  • 6
  • 1
  • 3
Time of year
Traveler type
Language
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  • English
Popular mentions
Got in at 2am. Guest services were so friendly and nice. Room temperature was perfect. Room was clean. Loved the Watkins products in the shower. Breakfast was good. Always have a great experience at Fort Knox
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Response from Susan D, General Manager at Holiday Inn Express Newgarden Inn on Fort Knox (An IHG Army Hotel)
Responded 1 week ago
Thank you for taking the time to leave your comments for us. We are so happy to hear that you had a great experience at Holiday Inn Express Newgarden! Thank you and we hope to serve you again in the future.
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Best option within 20 minutes hands down. Clean rooms with plenty of space and comfortable beds. Breakfast is included and can’t beat a free hot meal. They try to do a social every Wednesday night but it falls short. Great staff that is friendly and very helpful.
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Response from Susan D, General Manager at Holiday Inn Express Newgarden Inn on Fort Knox (An IHG Army Hotel)
Responded 4 weeks ago
I would first like to thank you for taking the time to fill out the survey and you kind words. I also would like to thank you for making your concerns heard and forwarding us the opportunity to make this right for you and others. I was so sorry to hear that our weekly social here at Holiday Inn Express Newgarden was not up to standard. We take pride in serving those who serve for our country and it saddens me to know that we fell short in this instance. We hope to serve you again so that we may meet your expectations. And most importantly we Thank You for your service and the protection you have provided for our country.
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This accessible and extremely clean hotel is a very solid place to stay when visiting Fort Knox for business or pleasure. The customer service is over the top and your simplest comfort is their top priority. While there are few places to eat on post and nearby, the exchange and
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Response from Susan D, General Manager at Holiday Inn Express Newgarden Inn on Fort Knox (An IHG Army Hotel)
Responded Oct 1, 2018
Thank you for taking the time to leave your comments for us. We are so happy to hear that you had an Excellent stay! Thank you and we hope to serve you again in the future.
Read more
First time staying at the Holiday Inn Express Newgarden and I am impressed. Unlike many Army hotels, this one is clean, updated, and well furnished. Staff is very friendly and efficient. Rooms are a good size with plenty of space. My room had a small refrigerator (larger
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Response from Susan D, General Manager at Holiday Inn Express Newgarden Inn on Fort Knox (An IHG Army Hotel)
Responded Sep 12, 2018
Thank you for taking the time to provide us with your feedback. We take pride in serving those who serve for our country and we are delighted to hear you were impressed with IHG Army Hotels Ft. Knox. We hope to serve you again in the future.
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Good people working at this hotel, and always there to assist when you need something. Quick check in was nice after a long day of travel and work. The hotel was comfortable and quiet, and the rooms were well maintained. Breakfast wasn't too busy in the morning, which made
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Response from Susan D, General Manager at Holiday Inn Express Newgarden Inn on Fort Knox (An IHG Army Hotel)
Responded Sep 12, 2018
We take pride in serving those who serve for our country and I'm so glad to hear we met your expectations. We hope to serve you again in the future and we appreciate you sharing your comments.
Read more
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Photo provided by managementHoliday Inn Express Newgarden Inn on Fort Knox (An IHG Army Hotel)
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Photo provided by managementHoliday Inn Express Newgarden Inn on Fort Knox (An IHG Army Hotel)
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Photo provided by managementHoliday Inn Express Newgarden Inn on Fort Knox (An IHG Army Hotel)
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12
Please contact the hotel directly to inquire about rates as we do offer different room types. 502-943-1000 option #2.
0 votes
Yes it is! MG Paul W. Newgarden, Commanding General of The 10th Armored Div.
0 votes
"Maybe the main building has better rooms?????"
"Higher is always better"
"Higher floors are a little quieter as the second floor is both business rooms and the gym so some traffic pretty late at night."
"Stay away from handicapped rooms if you aren't handicapped due to pest infestation"
"They are all good rooms"
ALSO KNOWN AS
newgarden hotel fort knox
FORMERLY KNOWN AS
IHG Army Hotels Newgarden Inn
LOCATION
United StatesKentuckyFort Knox
NUMBER OF ROOMS
609
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